Macdonald Botley Park Hotel & Spa

Reception staff were very welcoming, room was very clean, and breakfast was very nice. I didn't like the attitude of the women in the spa section, felt like they were talking down to me had a lot of ego and arrogance, not sure if it was a colour thing.

This was my second stay, the room was missing the usual shower cap and the bath shower gel bottle was empty, the guide button on the tv didnt work either. Carpet by the bed was Threadbare, breakfast i feel could be a bit better, only fried eggs out, maybe put scrambled too for people who want a more healthy choice, that said its such a peaceful hotel, didnt hear any noise and bed is super comfy!!

Easy to book online, reasonable prices. Staff welcome, check in easy. Food outlets in hotel available at different times. Good size room, comfortable bed. Parking area ample. Our only negative was our bathroom sink had a few old cracks (objects been dropped), not appealing

Good points: On arrival, there was plenty of parking in a pleasant setting. The reception staff were very friendly and provided clear directions to my room, the bars, and other facilities. The main reception area was well presented and gave a very promising first impression. Not so good: The room was clean and a good size, but it felt a little dated, particularly the bathroom. There was damage to the door, and some of the fittings looked tired. Bad points: When I went to use the pool and gym facilities, three members of staff at the spa desk simply told me to help myself to a towel from the large pile next to them and that the male changing rooms were through the double doors, which my room key should open. There was no guidance on what was connected to the changing rooms, where the gym was, or where any other facilities were located. In fact, a local spa member gave me better customer service than all three staff combined. The restaurant layout felt very impersonal, almost like a school dinner hall, with row after row of tables. Service was prompt — perhaps too prompt. I ordered sausage and mash, although it had a fancier name on the rather tatty menu. It felt as though the waiter took my order to the kitchen and returned almost immediately with the food. It was food, and I was hungry, but it was nothing to write home about. Summary: At around £130 per night, would I stay again? No.

Great location

Pleasant stay, room was big and well equipped.

Enjoyed my stay, free parking and WiFi.

Prety much as i expected from Mcdonald hotels

Good hotel , breakfast disappointing

Good is poor

Very well kept nice room bit to far away from reception for me

Hotel was good value for an overnight stay. However the premises are tired and in need of a refurbish. The bar and restaurant were understaffed and the poor staff who were working were under too much pressure consequently drinks didn’t arrive and when they did they were wrong and we had to go to the bar ourselves to rectify it. The understaffing made for a long wait between our starters and main course and we were then overcharged. Breakfast was okay.

We went for a weekend with friends Parking was good. Didn’t eat in hotel. Went local pubs. Visited Southampton and Portsmouth. Breakfast hot and regularly topped up Rooms large and nice towels and toiletries

Excellent location and staff

Parking was great. Fire alarm went off early in the morning and woke us all up. Corridor lighting was poor, security at front desk was poor

Breakfast was ok. Swimmi g pool very shallow

Great breakfast but a little limited. Ample parking, adequate room with great sized bed.

This is my third stay here and I am glad an opinion was formed by the first two as future bookings solely based on this stay my have been non-existent. I got there after the beginning of check in time but was told that my "luxury" suite was still not ready but would be so momentarily - no biggie. I got into the room which was very plush and had two double doors looking out over a nice view and allowed for some much needed air to come in as it was the hottest day of the year so far. shortly after getting in, a worker came straight into the room but fortunately I was fully clothed. She was unaware I had arrived and apologized as she lay out a robe, slippers and towels. I then checked the fridge to find out two disappointing things - 1 was that it didn't work and the second was that it had not been cleaned out as there were lots of leftover junk food which stank and needed to be disposed of straightaway. Next was the lack of sockets especially next to the bed which was annoying. Both taps on the bathroom basin leaked which meant a drop in pressure. I used the gym which was great, showered and went out to eat at a nearby pub chain. When I got back to my room, I discovered that the main radiator was on full heat and I couldn't turn it down. The one shining light of this stay was the hotel employee, Ziad. He went above and beyond providing me a fan. He came to the room and spent a good while trying to get the radiator off even though it resulted in him sweating profusely.

No hot water for showers due to a water leak the previous day! Room ok basic. Pool very small, overcrowded with families with young children

Front desk person was very friendly, informative and helpful. However, when we arrived at the pool it was unfortunately very unclean with brown scum around the water level line, someone had even scrawled in writing in the oily residue. Horrible smell around the poolside and the water so murky you couldn't see to the bottom. Room was OK, bed comfortable enough. We didn't book for dinner and got turned away, which was disappointing. Breakfast OK.