Moxy London Piccadilly Circus

Clean - did the job for a night, great price & excellent location

Great location for West End shows or to enjoy the nightlife in Leicester Square.

Clean. Great location. Fully automated check-in but not too difficult.

A bit more signage would be helpful. Hôtel was safe and decent. Perfect location.

Good location but that ‘s it. Overcharge me 3X for my booking when the deposit was required. It instead charged me the entire booking fee whereas I had already prepaid previous week! Room is tiny unlike Expedia ‘s description and bathroom is very unsafe due to tiny space ! All this for $200 plus a day! Absolutely avoid!

Beautiful. Prepare for a very tiny, compact room complete with an espresso machine, safe and hairdryer. Sound proof rooms are amazing. The lift system not practical.

Clean room in a perfect location! Great interior, definitely recommend!

Would love to stay again here! It was greatt location and the rooms were better than we expected.

Perfect place to stay to be downtown.

This hotel is excellent, with a prime location and plenty of dining options nearby. It is conveniently close to everything you need.

Clean room and very excellent staff.

Great stay, air conditioned room was welcomed in the hot city. Had everything you needed, got a good night sleep too. In the heart of Piccadilly Circus and the theatre district

Great location. In the middle of theater district, shopping, restaurants and sites. Walking distance to Trafalgar Square, the eye, parliament, Westminster abbey and Big Ben. Would recommend this hotel if you want no frills and for sleeping a den a shower. Also very close to underground train

Never again Moxy! This was the second first was mehhh but wasn't looking for upscale this time. London Moxy well undershot my expectations. It was gross, no just one old sheet directly on mattress, poor quality bedding, measly kettle with condiments mission, tiny sink with nowhere to even place a tube of tooth paste, nowhere to hang a single wet towel or towel at all, only one ottoman and counter around the bed. Windows dirty no closets, no CLOSET at all! Just a mirror and a couple useless hooks. AND WE WERE IN A SUITE...lol You couldn't pay me to go back

Staff were friendly and helpful. Rooms were good. My daughter loved the loft. The room, although small, did not feel cramped. AC worked well. I wish there was a small fridge, but that was my fault for not checking beforehand. Location was excellent. Unfortunately, during our stay, 2 of the 4 elevators were down and one of the 3 escalators was down. Not a huge inconvenience. But we had 2 nights with no cold water so we couldn’t shower or use the sink as the water was scorching hot. ( it was fixed within a few hours both nights. But it was a huge inconvenience) All in all, I liked the room, staff and location.

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Great place and got a good price

My stay was disappointing due to a string of service and maintenance issues. The escalators are under renovation, and unfortunately the staff didn't make up for the inconvenience — service overall felt unhelpful. Check-in is kiosk-only, with the hotel bar doubling as the front desk if you need assistance, and there are no phones in the rooms. In my bathroom, the body wash bottle was broken and leaking, and despite reporting it, no one brought a replacement. Housekeeping also missed my room; when the cleaner eventually arrived, she asked me what I wanted done, which put me in the odd position of directing my own room cleaning — not something a guest should have to manage. Between the lack of responsiveness and having to fill in gaps in basic service, this stay felt disorganized overall. I wouldn't stay here again.

Unfortunately, our stay at the Moxy was very disappointing. Two of the four elevators were out of service for our entire stay, and the down escalator was also not working. There was no phone in our room, so anytime we needed something as basic as towels or toilet paper, we had to physically go down to the front desk. Normally that might not have been a major inconvenience, but with half the elevators and the escalator out of service, it became extremely frustrating. Most concerning, a bracelet went missing from our room during our stay. We reported it to the staff, but we felt that our concern was dismissed and that no one seemed particularly interested in helping us or taking the situation seriously.

We just stayed at the Moxy Piccadilly Circus Hotel from June 24, 2026 to June 29, 2026. We were totally unsatisfied with the level of services provided - starting with checking in on June 24, 2026 when systems were down and we had to wait for several hours for checking in after getting off a long haul flight. The following is a list of other issues we encountered during our stay - * Water temperature, pressure and volume throughout the stay was sub par at best - with water pressure dwindling to nothing in the midst of showers or the water going completely cold. * There was minimal to no storage and seating for three persons in room - perhaps adding a folding chair might be a great idea and adding hooks to walls both in the bathroom and bedroom areas and some shelves in the bathroom area * The Room wasn’t cleaned when requested and no towel service was provided when requested * On the day of departure June 29, 2026 - all escalators and elevators stopped working had to bring all luggage by hand downstairs - which was very daunting and dangerous for people with medical conditions. This is a 3 star rated boutique hotel but the room accommodations appeared to be more like no frills accommodations. Is there any way we can get some kind of (at least a partial) credit for this stay? Of course, we will not be booking at this hotel in the future. Thanks.