How many rooms are available at The Lancaster Hotel?

The Lancaster Hotel has 46 rooms in total.

Does The Lancaster Hotel provide parking?

Yes, The Lancaster Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Lancaster Hotel?

The Lancaster Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Lancaster Hotel

Name: The Lancaster Hotel
Address: 36 Lancaster Gate, Bayswater, Westminster, Central London, London, England, W2 3NP, 36 Lancaster Gate, W2 3NP, England
Rating: 7.6

Hotels

7.6

/10

Pleasant

973 reviews

What Guests Say About Their Stay

A Asrullah MS

9.1

/ 10

Location, perfect. The check-in and check-out process was quick and efficient. The front liner's very polite and helpful. The room is spotless, spacious with very comfortable bed. The bathroom is clean and equipped with warmer for your towel. The restaurant serve English breakfast. I surely will come back one day.

Harriet

10.0

/ 10

Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.

Muhammad Kabir

10.0

/ 10

Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!

Corey

10.0

/ 10

Other than a small appliance (coffee maker) that needed replacement because it was not working properly, the room itself, location, staff and all around quality of the hotel was very good, reasonably priced for its value, and would be recommended for guests and visitors who want convenient access to Paddington Stn (and the very efficient and well-connected Elizabeth Line, and other lines/tube hubs of Paddington incl. LHR airport!) as well as lovely Kensington Gardens/Hyde Park. Overall recommended for mid-priced and good value stays in Central London.

In the Area

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36 Lancaster Gate, Bayswater, Westminster, Central London, London, England, W2 3NP

Main Facilities

24-Hour Front Desk

Elevator

WiFi

note: hotel was previously named The Chapter Hotels - Lancaster Gate The Lancaster Hotel is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Lancaster Hotel

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What's around The Lancaster Hotel

36 Lancaster Gate, Bayswater, Westminster, Central London, London, England, W2 3NP

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Discover More About The Lancaster Hotel

General

Near Kensington Gardens

Location

With a stay at The Lancaster Hotel, you'll be centrally located in London, steps from Kensington Gardens and 7 minutes by foot from Hyde Park. This hotel is 1 mi (1.6 km) from Marble Arch and 1.5 mi (2.5 km) from Kensington High Street.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.2 km / 0.1 mi
Hyde Park - 0.6 km / 0.4 mi
Kensington Palace - 1.3 km / 0.8 mi
Paddington Central - 1.3 km / 0.8 mi
Kensington High Street - 1.3 km / 0.8 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Portobello Road Market - 1.6 km / 1 mi
Imperial College London - 1.6 km / 1 mi
Marble Arch - 1.7 km / 1.1 mi
Park Lane - 1.8 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Cromwell Road - 2 km / 1.3 mi
Selfridges - 2.1 km / 1.3 mi
Victoria and Albert Museum - 2.2 km / 1.4 mi
Natural History Museum - 2.3 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 18.9 km / 11.7 mi
Heathrow Airport (LHR) - 25.1 km / 15.6 mi
Gatwick Airport (LGW) - 92.8 km / 57.7 mi
Luton Airport (LTN) - 60 km / 37.3 mi
Farnborough (FAB) - 61.5 km / 38.2 mi

The preferred airport for The Lancaster Hotel is Heathrow Airport (LHR).

Facilities

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in The Lancaster Hotel

Common Space

Lobby

Exterior

Others

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Public Facilities

Smoke-free area
Elevator

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accommodation Policy & General Information in The Lancaster Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 01:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Pets

Pets Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - 01:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Lancaster Hotel	46
Number of floors in The Lancaster Hotel	6
Another facilities in The Lancaster Hotel	Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area, Breakfast

Frequently asked question in The Lancaster Hotel

What are available facilities at The Lancaster Hotel?

There are top facilites at The Lancaster Hotel such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Lancaster Hotel?

The standard check-in time at The Lancaster Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00

Does The Lancaster Hotel provide breakfast?

Yes, The Lancaster Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Lancaster Hotel?

The Lancaster Hotel is a 4.0-star hotel.

How many floors does The Lancaster Hotel have?

The Lancaster Hotel has 6 floors.

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More Reviews from Other Guests in The Lancaster Hotel

Overall Ratings & Reviews The Lancaster Hotel

Traveloka (1)

Other sources (972)

7.6

Pleasant

From 972 reviews

Cleanliness

8.0

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

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Traveler Reviews The Lancaster Hotel

Number of reviews per page

Top reviews

Josue

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great staff

Taran

Business

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Location ideal

Simon

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.

Noel

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good position. Large rooms.

Henna Sabrina

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Mixed experience unfortunately. When I got to the room there was a used contact lens left on the bedside table which wasn’t great. I also found a spider inside the kettle and the TV remote was really dusty. On top of that there was no WiFi signal in the bedroom. That said, the gentleman at reception who checked me in was amazing – really friendly, welcoming and helpful.

Peter

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room, nice new bathroom, great location.

Michael

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Perfectly acceptable for a basic/low cost hotel in London. In a nice part of town.

Andrew

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Excellent hotel. Clean and spacious. Local to Paddington station, Hyde park and numerous other local restaurants and shops.

Kieran

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, friendly staff

Cora

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Mini fridge had food in it from previous guest when we arrived. We asked to have it removed and cleaned out, this was not done. We had to remove the food ourselves. Beds not comfortable.

Rudmila

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Rooms are clean and new. Service is poor. Heating didn't work in Feb in London, and they ignored my requests to fix it until the 4th time I mentioned it in 2 days. They sent a space heater. Don't take room 10 if you can go up and down stairs or have heavy bags. No help with that is available.

Harriet

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Easy check in with friendly staff. clean and quiet room. Excellent location and great value price.

Sadie

Friends and Family with Friends

4.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

One of the rooms had tiny jumping bugs in !! It was only for one night and they were in the bathroom so we sucked it up and stayed but I wouldn’t stay again and shower wouldn’t get hot

shamaila

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

It was good and clean

Kristen

Friends and Family Family

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Staff were absolutely awesome! The gentleman that was there at 4 am when we checked out went above and beyond what was expected! My husbands neck pillow fell off his suitcase in the elevator and this gentleman ran two blocks to catch us to return it!

Isabella

Business and Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The best hotel I’ve stayed in in London

Nathan

with Partner

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Clean room. Helpful staff

Christina

Business

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Check in was straight forward, location was good - close to the tube station, and Hyde park. It was a little tricky to find a nice looking restaurant within 10 mins walking distance, but that's personal taste. The hotel is located on a lovely tradition street which was nice, and the coffee machine in the lobby was a nice touch. Bed was comfortable, good sized bathroom and it was all clean too. The common area downstairs was ok, but some updating/modernization would be great, especially to the hall ways, a little bar or somewhere for cold drinks and snacks would be nice too. This would make it 4 star. Overall a nice stay.

Muhammad Kabir

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Very clean room and the staff were extremely friendly and helpful. I'm looking forward to coming back again. This is definitely my new place to stay whenever I'm in London!

Michelle

Friends and Family Family

8.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The staff were lovely they couldn’t do enough for you, room was ok, mattress on the big bed wasn’t great, pillows are very flat, 2 plug sockets were burnt out so couldn’t be used. Carpet was very dusty. Cups could be bigger for a tea or coffee & replenished daily. Apart from a few minor details that could be fixed we were happy with the location

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.