兰开斯特酒店

Everything gd including room, breakfast and hygiene. But it’s not that close to tube, hv to walk 10 mins to Paddington station.

Camera molto pulita, unica pecca il lavandino che era leggermente intasato. Per tutto il resto ottima posizione e personale molto gentile

Das Personal war super freundlich und zuvorkommend. Das Zimmer groß und geräumig, die Klimaanlage funktionierte einwandfrei. Wunderschöne Wohngegend direkt am Hydepark und gute Busverbindung in das Stadtzentrum. Konnten früher in das Zimmer und die Koffer am Abreisetag stehen lassen. Kommen gerne wieder, haben uns sehr wohl gefühlt!

Good location, convenient to underground and close to Hyde Park. Hotel is not clearly signed, so note 63 as maps not clear. Staff very helpful, with luggage drop facility. Room sufficient in size and facilities. Noise from people on same floor and above caused small disturbance, but not significant. Generally a good base to stay for central London activities, would use again.

Smutsigt rum med fläckar på handdukarna. Dåligt städat i badrummet som hade stopp i avloppet i duschen vilket gjorde vattnet rann ner väldigt långsamt.

Lovely hotel staff couldn't do enough really made us feel welcomed a lovely park 5 minutes across the road would definitely come again

Great location - ten minutes walk to Paddington and the Heathrow Express, and far closer to underground stations and bus routes. There are several bars, restaurants and shops close by. In the corner of a quiet residential square, so there's no street noise. The lobby is small but comfortable and there isn't a bar. We were very happy with the English breakfast. We opted for the superior double room which was a good size, the bed was comfortable, and the ensuite had a flexi-hose shower in the bath with strong water pressure. The air-conditioning was first class and vital for hot July days.

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Staff helpful - the young man on checking was well spoken and super helpful

I can only describe as adequate . No frills ! Quite expensive and did not meet my expectations for cost. My room was small and window did not open . No bedside lights so had to have full light on to read at night .Shower was fab as was air con.🙂 My son and Grandson had a much larger room with bottled water and bedside lights but frosted out windows. Breakfast was satisfactory - for the price. Area was safe and near to transport links . Plus they kept luggage go whole day to allow us to explore more before travel. .Staff were friendly . I would not book again as I would expect more for the price paid for 2 nights .

Great location, very quiet area, close to many Pubs, Restaurants and Paddington station.

Excellent overall experience!

The air conditioning did not work and the windows did not open. We were provided with a fan that did not work. Apart from that the bathroom tub was leaking and the bedding was not very clean. Overall the staff that were available were helpful but the manager was no where to be found. Overall would not recommend and we should be refunded for our stay but the room was “non-refundable” even with the issues.

Good access to both under ground and the bus network for getting around London. Easy to reach from Paddington pretty much a straight shot out from the main station and you’re there in 10-15 minutes. Room has great air con keeps you so cool in the crazy London heat which you will 100% need. Would and will stay again in the future when the price is right

Badkamer is aan vervanging doet, tegels & doucheputje kapot. Ook veel gele & kalk vlekken. Bed ligt lekker maar erg klein. Ontbijt is zonde om bij te boeken, erg weinig keus. Geen fruit, vleesbeleg of zoetigheden.

This is an ideal hotel for a concert at Hyde Park! Cannot fault the staff and their customer service we had a slight issue with the website uplifting the payment due to receiving a new card and the staff allowed up to pay upon arrival. Room was clean however there was signs of improvements needed.

Staff helpful but AC did not work and there was no attempt for this to be fixed even after this was discussed with maintenance. The room wasn’t fully clean still had hairs on the floor and dusty room

Avoid this hotel at all costs. We had two shopping bags stolen or mistakenly removed from our room. The manager promised to reimburse us but has declined to do so days after checking out. And the AC was not working.

Sadly the stay that my partner and I had at this hotel was not the greatest. The bedroom was situated close to the left which you could hear going up and down throughout the night quite loudly. The bathroom towels had hair in them from potentially previous users. The enamel on the bath was in the need of replacing. The air vents were incredibly dusty, and the Electrics in the hotel room were temperamental, bordering on potentially dangerous. The television in the hotel room supplied Did not work at all And you were unable to watch anything Even Just five minutes after having a shower. And there was a distinct lack of tea and coffee in the hotel room even though there was a machine and Kettle provided, and also no milk. This was passed on to the hotel staff whilst there and also I followed it up with a phone call with a promise that somebody would be in touch regarding this list of failures. I would highly recommend finding other property in the area more suitable, and competent. Very disappointed.

Booked a superior double room but the room we were given had curtains hanging off of the rails due to broken clips, the shower was on scorching hot after adjustment it cycled through warm, very hot, cold. And the bathroom radiator had open wiring exposed, we were not very impressed.