The Lancaster Hotel

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7.8
/10
Pleasant
1,007 reviews

What Guests Say About Their Stay

A Asrullah MS

9.1
/ 10
Location, perfect. The check-in and check-out process was quick and efficient. The front liner's very polite and helpful. The room is spotless, spacious with very comfortable bed. The bathroom is clean and equipped with warmer for your towel. The restaurant serve English breakfast. I surely will come back one day.

Dorothy

10.0
/ 10
Very comfortable room and great location. We stayed there 7 nights in a family room. Quiet yet very close to underground stations, Kensington Gardens, restaurants, and more. The staff is very responsive and nice.

Jack

10.0
/ 10
Big room, clean and tidy, efficient staff. Close to Paddington so made commuting round London easy too. Would recommend here.

Shayne

10.0
/ 10
Hotel was in a great location. with easy walk to two Tube stations. Nice walk across Hyde Park for access to Museums. Staff were very friendly and helpful. I'd definitely recommend this hotel.
In the Area
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36 Lancaster Gate, Bayswater, Westminster, Central London, London, England, W2 3NP

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
note: hotel was previously named The Chapter Hotels - Lancaster Gate The Lancaster Hotel is located in area / city Westminster. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Lancaster Hotel

36 Lancaster Gate, Bayswater, Westminster, Central London, London, England, W2 3NP
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General


Near Kensington Gardens

Location


With a stay at The Lancaster Hotel, you'll be centrally located in London, steps from Kensington Gardens and 7 minutes by foot from Hyde Park. This hotel is 1 mi (1.6 km) from Marble Arch and 1.5 mi (2.5 km) from Kensington High Street.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kensington Gardens - 0.2 km / 0.1 mi
Hyde Park - 0.6 km / 0.4 mi
Kensington Palace - 1.3 km / 0.8 mi
Paddington Central - 1.3 km / 0.8 mi
Kensington High Street - 1.3 km / 0.8 mi
Royal Albert Hall - 1.4 km / 0.9 mi
Portobello Road Market - 1.6 km / 1 mi
Imperial College London - 1.6 km / 1 mi
Marble Arch - 1.7 km / 1.1 mi
Park Lane - 1.8 km / 1.1 mi
Science Museum - 1.9 km / 1.2 mi
Cromwell Road - 2 km / 1.3 mi
Selfridges - 2.1 km / 1.3 mi
Victoria and Albert Museum - 2.2 km / 1.4 mi
Natural History Museum - 2.3 km / 1.4 mi

The nearest airports are:
London City Airport (LCY) - 18.9 km / 11.7 mi
Heathrow Airport (LHR) - 25.1 km / 15.6 mi
Gatwick Airport (LGW) - 92.8 km / 57.7 mi
Luton Airport (LTN) - 60 km / 37.3 mi
Farnborough (FAB) - 61.5 km / 38.2 mi

The preferred airport for The Lancaster Hotel is Heathrow Airport (LHR).

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in The Lancaster Hotel

Common Space The Lancaster Hotel
Common Space
Lobby The Lancaster Hotel
Lobby
Exterior The Lancaster Hotel
Exterior
Others The Lancaster Hotel
Others

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Lancaster Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in, while all guests must show an official form of photo identification.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 01:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Lancaster Hotel
46
Number of floors in The Lancaster Hotel
6
Another facilities in The Lancaster Hotel
Luggage storage, Multilingual staff, 24-hour Receptionist, Smoke-free area, Breakfast

Frequently asked question in The Lancaster Hotel

What are available facilities at The Lancaster Hotel?
There are top facilites at The Lancaster Hotel such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Lancaster Hotel?
The standard check-in time at The Lancaster Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 12:00
Does The Lancaster Hotel provide breakfast?
Yes, The Lancaster Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Lancaster Hotel
The Lancaster Hotel has a 4.0-star rating.
How many floors does The Lancaster Hotel have?
The Lancaster Hotel has 6.
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More Reviews from Other Guests in The Lancaster Hotel

Overall Ratings & Reviews The Lancaster Hotel

Traveloka (1)
Other sources (1,006)
7.8
Pleasant
From 1,006 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Lancaster Hotel

Number of reviews per page
20
40
Top reviews
Dorothy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable room and great location. We stayed there 7 nights in a family room. Quiet yet very close to underground stations, Kensington Gardens, restaurants, and more. The staff is very responsive and nice.
Courtney
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very courteous staff
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Big room, clean and tidy, efficient staff. Close to Paddington so made commuting round London easy too. Would recommend here.
G
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a pleasant stay and staff were very helpful
Andrew
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great time with lovely staff
Andrea
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room comfy bed convenient to metro and other locations. Lots of restaurants choices. Pretty neighborhood.
Shayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was in a great location. with easy walk to two Tube stations. Nice walk across Hyde Park for access to Museums. Staff were very friendly and helpful. I'd definitely recommend this hotel.
Joanna
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, very quiet
Phil
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good Location close to tube and central London .. Great Room , Bed and Soft Towels ...
Jason
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were "OK" no frills. The hotel is lacking in proper maintenance. Door handles loss, lack of hot water for showers. The room attendants made the beds but didn't always take out the trash. They also didn't swap out or clean the mugs and glasses that were in the room. The staff was really nice and accommodating as much as they could be. The location of the hotel was fine.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful neighborhood. Breakfast not worth the money
Josue
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff
Taran
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location ideal
Simon
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.
Noel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good position. Large rooms.
Henna Sabrina
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mixed experience unfortunately. When I got to the room there was a used contact lens left on the bedside table which wasn’t great. I also found a spider inside the kettle and the TV remote was really dusty. On top of that there was no WiFi signal in the bedroom. That said, the gentleman at reception who checked me in was amazing – really friendly, welcoming and helpful.
Read More
Peter
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean room, nice new bathroom, great location.
Michael
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfectly acceptable for a basic/low cost hotel in London. In a nice part of town.
Andrew
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel. Clean and spacious. Local to Paddington station, Hyde park and numerous other local restaurants and shops.
Kieran
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Lancaster Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Lancaster Hotel

Traveloka (1)
Other sources (1,006)
7.8
Pleasant
From 1,006 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Lancaster Hotel

Number of reviews per page
20
40
Top reviews
Dorothy
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very comfortable room and great location. We stayed there 7 nights in a family room. Quiet yet very close to underground stations, Kensington Gardens, restaurants, and more. The staff is very responsive and nice.
Courtney
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very courteous staff
Jack
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Big room, clean and tidy, efficient staff. Close to Paddington so made commuting round London easy too. Would recommend here.
G
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a pleasant stay and staff were very helpful
Andrew
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great time with lovely staff
Andrea
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room comfy bed convenient to metro and other locations. Lots of restaurants choices. Pretty neighborhood.
Shayne
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was in a great location. with easy walk to two Tube stations. Nice walk across Hyde Park for access to Museums. Staff were very friendly and helpful. I'd definitely recommend this hotel.
Joanna
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great location, very quiet
Phil
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good Location close to tube and central London .. Great Room , Bed and Soft Towels ...
Jason
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The rooms were "OK" no frills. The hotel is lacking in proper maintenance. Door handles loss, lack of hot water for showers. The room attendants made the beds but didn't always take out the trash. They also didn't swap out or clean the mugs and glasses that were in the room. The staff was really nice and accommodating as much as they could be. The location of the hotel was fine.
Read More
Karen
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wonderful neighborhood. Breakfast not worth the money
Josue
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff
Taran
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Location ideal
Simon
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely rooms, great location near Kensington gardens. Highly recommend. Great staff who always make you feel welcome.
Noel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good position. Large rooms.
Henna Sabrina
icon-
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Mixed experience unfortunately. When I got to the room there was a used contact lens left on the bedside table which wasn’t great. I also found a spider inside the kettle and the TV remote was really dusty. On top of that there was no WiFi signal in the bedroom. That said, the gentleman at reception who checked me in was amazing – really friendly, welcoming and helpful.
Read More
Peter
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean room, nice new bathroom, great location.
Michael
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Perfectly acceptable for a basic/low cost hotel in London. In a nice part of town.
Andrew
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent hotel. Clean and spacious. Local to Paddington station, Hyde park and numerous other local restaurants and shops.
Kieran
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean room, friendly staff
Number of reviews per page
20
40