Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.
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Ciel-Luxe Hotels
Hotels
8.4
/10
Very Good
298 reviews
What Guests Say About Their Stay
Wade
10.0
/ 10
Nice accommodations. Friendly staff. Good location.
The room was small, but adequate. The bed was quite firm. We enjoyed our stay and would stay again.
Amy
10.0
/ 10
There are only two options for the free breakfast. One is eggs, beans, plantains and bread and the other is a huge plate of fresh fruit with a small ramekin of yogurt and granola. Both were delicious though.
The area is very busy as it is right at the center of Antigua. It’s a great, walkable and shoppable location. It is not quiet though, the walls are super thin, so if this is important to you, you probably want to go out of the city center.
The staff was super friendly and helpful. They kept the rooms clean and restocked daily. This was a boutique hotel with really unique styled rooms that we enjoyed.
We would definitely stay here again.
Elizabeth Rhonda Pérez
10.0
/ 10
Amazing boutique hotel! Loved my stay there! The service there was great! The receptionist Vanessa was very nice and helped a lot to make our stay great. The food ,the cleanliness, and the people working there were very nice! The rooms were clean and neat! Colonial boutique with a charm! I recommend staying there!
In the Area
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5ta Calle Poniente No. 6, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001
Main Facilities
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Restaurant
WiFi
Available Room Types in Ciel-Luxe Hotels
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What's around Ciel-Luxe Hotels
5ta Calle Poniente No. 6, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001
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Discover More About Ciel-Luxe Hotels
Location
Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.
About Ciel-Luxe Hotels
Savor your favorite dishes with special cuisines from Ciel-Luxe Hotels exclusively for you.
Ciel-Luxe Hotels is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Ciel-Luxe Hotels is the right place to stay.
All facilities in Ciel-Luxe Hotels
Others
Hotel Services
- Tours
- Wedding service
- Luggage storage
- Porter
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Shopping center shuttle (surcharge)
- Area shuttle with surcharge
- Access to bus station (surcharge)
Things to Do
- Romantic proposal packages
- Garden
General
- Banquet
- Terrace
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Ciel-Luxe Hotels
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: USD 50 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Ciel-Luxe Hotels | 20 |
Number of floors in Ciel-Luxe Hotels | 1 |
Another facilities in Ciel-Luxe Hotels | Tours, Wedding service, Luggage storage, Porter, Front desk |
Frequently asked question in Ciel-Luxe Hotels
What are available facilities at Ciel-Luxe Hotels?
There are top facilites at Ciel-Luxe Hotels such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciel-Luxe Hotels?
The standard check-in time at Ciel-Luxe Hotels is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does Ciel-Luxe Hotels provide breakfast?
Yes, Ciel-Luxe Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ciel-Luxe Hotels?
Ciel-Luxe Hotels is a 3.5-star hotel.
How many floors does Ciel-Luxe Hotels have?
Ciel-Luxe Hotels has 1 floors.
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More Reviews from Other Guests in Ciel-Luxe Hotels
Overall Ratings & Reviews Ciel-Luxe Hotels
Other sources (298)
8.4
Very Good
From 298 reviews
Cleanliness
9.2
Room Comfort
8.2
Service and Facilites
8.8
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Traveler Reviews Ciel-Luxe Hotels
Number of reviews per page
20
40
Top reviews
Julio
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I haven’t even had the chance to stay
I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by
By 6 pm they didn’t find any available in the whole town
The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do
I hope it will be easier to communicate with expedia
The hotel find me a Airbnb for my days
It was not what I was paying and expected but I had rooms
So yes it was not as smooth as expected
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Wade
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice accommodations. Friendly staff. Good location.
The room was small, but adequate. The bed was quite firm. We enjoyed our stay and would stay again.
Amy
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
There are only two options for the free breakfast. One is eggs, beans, plantains and bread and the other is a huge plate of fresh fruit with a small ramekin of yogurt and granola. Both were delicious though.
The area is very busy as it is right at the center of Antigua. It’s a great, walkable and shoppable location. It is not quiet though, the walls are super thin, so if this is important to you, you probably want to go out of the city center.
The staff was super friendly and helpful. They kept the rooms clean and restocked daily. This was a boutique hotel with really unique styled rooms that we enjoyed.
We would definitely stay here again.
Read More
Elizabeth Rhonda Pérez
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Amazing boutique hotel! Loved my stay there! The service there was great! The receptionist Vanessa was very nice and helped a lot to make our stay great. The food ,the cleanliness, and the people working there were very nice! The rooms were clean and neat! Colonial boutique with a charm! I recommend staying there!
ZOE
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room is clean, quiet, and beautiful. Staff are nice. Location is great... great coffee in the hotel too
Vitto
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Service was poor. I required 30 minutes for a late check out and the front desk refused to give me at least 15 minutes while I needed to pick up my family with my car. Breakfast was also 2 eggs (not a continental breakfast as they advertise) and service took so long. Overall the place was clean I just had a bad experience with the service.
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Michael
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room was great. Service was great. Very helpful staff. Highly recommend
Khurram
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice courtyard and hotel. Breakfast was good. Rooms are close together so noise can be an issue if you have noisy people that leave their bathroom window open.
David
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is super cute and in a great location very close to “Central Park.” Staff was great. Antigua is cool. But the hotel is not without some problems. For example, the shower got to maybe 90° F. Warm, but not super hot. Functional but not enjoyable. Breakfast is included, you have 2 choices, fruit or “protein” which is eggs and beans. (Some of the fruit was still frozen! Berries.) Coffee may have been included but we are not coffee drinkers and having to pay extra for a hot chocolate or an orange juice is nickle and dime-y. Would seem like at least your first drink should be included. Overall though, would definitely recommend
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Rodrigo
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent customer service from the staff, great food, room was very clean and a block away from the park.
Yuvelky
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Everything was very good. Clean room super nice staff.
Taylor
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)
Clara Lillian
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excelent service
Felicita
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This property was centrally located and the hotel was beautiful and staff was so kind and helpful.
Claudia
Leisure
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The location was great, quiet,but the room service didn't respect my privacy sign at the door and walked in to my room anyway. Also when I was checking out I left a tip for the cleaning person and the bell guy took it which left me very dissapointed. Other than that everything else was fine.
Delqui
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Super serviciales limpio comodo
Elmer
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
we were very happy and great staff!!
Ashley
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Este hotel fue increíble y muy céntrico.
Delqui
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Servicio de primera. Si tienes una situacion te buscan alternativas
Leilani
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.
Number of reviews per page
20
40
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