Ciel-Luxe Hotels

Hotels
8.4
/10
Very Good
298 reviews

What Guests Say About Their Stay

Taylor
10.0
/ 10
Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)
Felicita
10.0
/ 10
This property was centrally located and the hotel was beautiful and staff was so kind and helpful.
Leilani
10.0
/ 10
Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.
In the Area
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5ta Calle Poniente No. 6, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001

Main Facilities

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Restaurant
WiFi
Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.
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What's around Ciel-Luxe Hotels

5ta Calle Poniente No. 6, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala, 3001
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Discover More About Ciel-Luxe Hotels

Location


Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.

About Ciel-Luxe Hotels

Savor your favorite dishes with special cuisines from Ciel-Luxe Hotels exclusively for you.

Ciel-Luxe Hotels is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ciel-Luxe Hotels is the right place to stay.

All facilities in Ciel-Luxe Hotels

Others Ciel-Luxe Hotels
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Front desk
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Transportation

  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge
  • Access to bus station (surcharge)

Things to Do

  • Romantic proposal packages
  • Garden

General

  • Banquet
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ciel-Luxe Hotels

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ciel-Luxe Hotels
20
Number of floors in Ciel-Luxe Hotels
1
Another facilities in Ciel-Luxe Hotels
Tours, Wedding service, Luggage storage, Porter, Front desk

Frequently asked question in Ciel-Luxe Hotels

What are available facilities at Ciel-Luxe Hotels?
There are top facilites at Ciel-Luxe Hotels such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciel-Luxe Hotels?
The standard check-in time at Ciel-Luxe Hotels is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does Ciel-Luxe Hotels provide breakfast?
Yes, Ciel-Luxe Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ciel-Luxe Hotels?
Ciel-Luxe Hotels is a 3.5-star hotel.
How many floors does Ciel-Luxe Hotels have?
Ciel-Luxe Hotels has 1 floors.
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More Reviews from Other Guests in Ciel-Luxe Hotels

8.4
Very Good
From 298 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)
Clara Lillian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelent service
Felicita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was centrally located and the hotel was beautiful and staff was so kind and helpful.
Claudia
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location was great, quiet,but the room service didn't respect my privacy sign at the door and walked in to my room anyway. Also when I was checking out I left a tip for the cleaning person and the bell guy took it which left me very dissapointed. Other than that everything else was fine.
Delqui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super serviciales limpio comodo
Elmer
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

we were very happy and great staff!!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Este hotel fue increíble y muy céntrico.
Delqui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Servicio de primera. Si tienes una situacion te buscan alternativas
Leilani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.
Jill
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We set up airport transfer with Andrea but driver never arrived. He told us that he did NOT receive the request from Andrea. We contacted her and never received a reply and so got an Uber but since it was our first time in Guatemala this was very stressful! Room was NOT as pictured (no tub) and was very noisy with people dining/talking directly outside our window and at nearby front desk. Shower did not drain well. I requested water several times but did not receive. The bed was comfortable. Breakfast and location was good. Overall experience was not good and I would not stay here again!
Read More
alicia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

There was a parking fee. Plus you have to walk to & back to parking car. No reception in desk all night till 7am in the morning.
Raquel
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I absolutely loved this hotel! I spent two nights here for an extremely affordable price! The staff was very lovely, the bed was huge, room was always cleaned and well maintained throughout the day. I enjoyed the free breakfast, the ambiance and the location. It was located in an extremely walkable area. Hotel was a 10/10!
Arlenis
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property was in a great location, very clean with great service and the staff was great. I didnt eat at the restaurant but ordered room service and this would be the only area i would suggest an improvement for this property...the food lacked flavor, size and presentation
Oscar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

There's no parking in the property and you have to pay for it, the room that I had reserved did not have air conditioning, the room that was stayed in the bathroom it's real small, the staircase going up to the second floor where the bed and the bathroom is a real small,
Timothy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The gardens and sitting areas around the property were amazing and super quiet. The shower in the bathroom was very nice, especially after a long day of traveling. The staff were also super friendly. At around 9 o'clock at night someone started setting off fireworks over the hotel which paired with the live music in the courtyard made falling asleep relatively hard. We got the 'superior room 1 king bed' which was supposed to come with free bottled water but when we asked for bottled water they charged us extra.
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Elizeth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect stay right in the heart of Antigua
Edgar E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly
Ingrid
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful Garden and lounging area.
Marlon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The service is incredible. Everyone was friendly and helpful. The rooms are clean, and the location is in the center of everything. The design of the lofts is interesting and well decorated, but might difficult for the elderly. The wifi is weak, but everything else was absolutely great
Gloria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Antigua is simply beautiful. It's so walkable and people are very friendly. And there's a world-class restaurant at every corner
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Ciel-Luxe Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 298 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Taylor
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)
Clara Lillian
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelent service
Felicita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property was centrally located and the hotel was beautiful and staff was so kind and helpful.
Claudia
icon-Leisure
Leisure
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The location was great, quiet,but the room service didn't respect my privacy sign at the door and walked in to my room anyway. Also when I was checking out I left a tip for the cleaning person and the bell guy took it which left me very dissapointed. Other than that everything else was fine.
Delqui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Super serviciales limpio comodo
Elmer
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

we were very happy and great staff!!
Ashley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Este hotel fue increíble y muy céntrico.
Delqui
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Servicio de primera. Si tienes una situacion te buscan alternativas
Leilani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful property with lush greenery. Staff was incredibly friendly and accommodating.
Jill
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We set up airport transfer with Andrea but driver never arrived. He told us that he did NOT receive the request from Andrea. We contacted her and never received a reply and so got an Uber but since it was our first time in Guatemala this was very stressful! Room was NOT as pictured (no tub) and was very noisy with people dining/talking directly outside our window and at nearby front desk. Shower did not drain well. I requested water several times but did not receive. The bed was comfortable. Breakfast and location was good. Overall experience was not good and I would not stay here again!
Read More
alicia
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

There was a parking fee. Plus you have to walk to & back to parking car. No reception in desk all night till 7am in the morning.
Raquel
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I absolutely loved this hotel! I spent two nights here for an extremely affordable price! The staff was very lovely, the bed was huge, room was always cleaned and well maintained throughout the day. I enjoyed the free breakfast, the ambiance and the location. It was located in an extremely walkable area. Hotel was a 10/10!
Arlenis
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property was in a great location, very clean with great service and the staff was great. I didnt eat at the restaurant but ordered room service and this would be the only area i would suggest an improvement for this property...the food lacked flavor, size and presentation
Oscar
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

There's no parking in the property and you have to pay for it, the room that I had reserved did not have air conditioning, the room that was stayed in the bathroom it's real small, the staircase going up to the second floor where the bed and the bathroom is a real small,
Timothy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The gardens and sitting areas around the property were amazing and super quiet. The shower in the bathroom was very nice, especially after a long day of traveling. The staff were also super friendly. At around 9 o'clock at night someone started setting off fireworks over the hotel which paired with the live music in the courtyard made falling asleep relatively hard. We got the 'superior room 1 king bed' which was supposed to come with free bottled water but when we asked for bottled water they charged us extra.
Read More
Elizeth
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Perfect stay right in the heart of Antigua
Edgar E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Very friendly
Ingrid
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful Garden and lounging area.
Marlon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The service is incredible. Everyone was friendly and helpful. The rooms are clean, and the location is in the center of everything. The design of the lofts is interesting and well decorated, but might difficult for the elderly. The wifi is weak, but everything else was absolutely great
Gloria
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Antigua is simply beautiful. It's so walkable and people are very friendly. And there's a world-class restaurant at every corner
Number of reviews per page
20
40