Ciel-Luxe Hotels

Hotels
8.8
/10
Very Good
433 reviews

What Guests Say About Their Stay

Romilio

10.0
/ 10
This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively

Qin

10.0
/ 10
The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.

Julissana

10.0
/ 10
The staff was very courteous, kind, and accommodating. The restaurant, specifically waiter Orlando was beyond amazing. I strongly recommend this place; very intimate, with its own unique design/history.
In the Area
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5ta Calle Poniente No. 6, Antigua, Sacatepéquez, Guatemala, 3001

Main Facilities

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Restaurant
WiFi
Staying at Ciel-Luxe Hotels is a good choice when you are visiting Antigua Guatemala.
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What's around Ciel-Luxe Hotels

5ta Calle Poniente No. 6, Antigua, Sacatepéquez, Guatemala, 3001
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Lobby Ciel-Luxe Hotels
Lobby 2 Ciel-Luxe Hotels

Discover More About Ciel-Luxe Hotels

General


Near Central Park

Location


With a stay at Ciel-Luxe Hotels in Antigua Guatemala (Historic Center), you'll be steps from Central Park and Antigua Guatemala Cathedral. This boutique hotel is 0.6 mi (0.9 km) from Casa Santo Domingo Museum and 0.2 mi (0.3 km) from Centro de Formación de la Cooperación Española.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Central Park - 0.1 km / 0.1 mi
El Fotografo Gallery - 0.1 km / 0.1 mi
Palace of the Captains-General - 0.1 km / 0.1 mi
Centro de Formación de la Cooperación Española - 0.2 km / 0.1 mi
Antiguo Colegio de la Compañía de Jesús - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.2 mi
Palacio del Ayuntamiento - 0.3 km / 0.2 mi
Museo del Libro Antiguo - 0.3 km / 0.2 mi
Monumento a Landívar - 0.4 km / 0.2 mi
Antigua Guatemala Colonial Art Museum - 0.4 km / 0.2 mi
El Reposo Spa - 0.4 km / 0.3 mi
Tanque La Unión - 0.4 km / 0.3 mi
Choco Museum - 0.4 km / 0.3 mi
San Jose el Viejo Ruins - 0.4 km / 0.3 mi
Santa Catalina Arch - 0.4 km / 0.3 mi

The preferred airport for Ciel-Luxe Hotels is La Aurora Intl. Airport (GUA) - 40.8 km / 25.3 mi

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a banquet hall. Guests can get around on the shuttle (surcharge), which operates within 44 kilometers.

Business Facilities


Featured amenities include luggage storage and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 20 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Ciel-Luxe Hotels

Entertainment Facility Ciel-Luxe Hotels
Entertainment Facility
Common Space Ciel-Luxe Hotels
Common Space
Lobby Ciel-Luxe Hotels
Lobby
Exterior Ciel-Luxe Hotels
Exterior
Others Ciel-Luxe Hotels
Others

Transportation

  • Shopping center shuttle
  • Area shuttle
  • Airport transfer
  • Access to bus station

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Concierge

Things to Do

  • Romantic proposal packages
  • Garden

Food and Drinks

  • Continental breakfast
  • Breakfast

General

  • Banquet
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Ciel-Luxe Hotels

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

No cribs (infant beds) available, Private host property, No rollaway/extra beds available, Car required, No elevators
  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ciel-Luxe Hotels
20
Number of floors in Ciel-Luxe Hotels
1
Another facilities in Ciel-Luxe Hotels
Shopping center shuttle, Area shuttle, Airport transfer, Access to bus station, Wedding service

Frequently asked question in Ciel-Luxe Hotels

What are available facilities at Ciel-Luxe Hotels?
There are top facilites at Ciel-Luxe Hotels such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ciel-Luxe Hotels?
The standard check-in time at Ciel-Luxe Hotels is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does Ciel-Luxe Hotels provide breakfast?
Yes, Ciel-Luxe Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ciel-Luxe Hotels
Ciel-Luxe Hotels has a 3.5-star rating.
How many floors does Ciel-Luxe Hotels have?
Ciel-Luxe Hotels has 1.
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More Reviews from Other Guests in Ciel-Luxe Hotels

8.8
Very Good
From 433 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Romilio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively
Qin
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.
Read More
David
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ciel-Luxe cancelled our reservation two hours prior to our departure for Guatemala. No more to comment upon. First time I’ve ever experienced this.
Julissana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very courteous, kind, and accommodating. The restaurant, specifically waiter Orlando was beyond amazing. I strongly recommend this place; very intimate, with its own unique design/history.
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a beautiful place, however upon arrival we were assigned a different room than originally requested without air conditioning. They did move us to the original room we requested. Very nice room however very noisy due to traffic and pedestrian noise. Bring ear plugs and an eye mask. The room should be more insulated. Great location, food, and staff.
Read More
Edward
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was amazing and the room was clean.
Babu
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

St
Kaushal
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and accomadating staff
Lovedy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a friendly, classic Guatemalan hotel. My room was fine but needed more outlets and while baths were ok, they need to be renovated. The staff was lovely and helpful. Great rooftop dining and music. With a few upgrades this could be a 4 star hotel!
Julio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I haven’t even had the chance to stay I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by By 6 pm they didn’t find any available in the whole town The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do I hope it will be easier to communicate with expedia The hotel find me a Airbnb for my days It was not what I was paying and expected but I had rooms So yes it was not as smooth as expected
Read More
Wade
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice accommodations. Friendly staff. Good location. The room was small, but adequate. The bed was quite firm. We enjoyed our stay and would stay again.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There are only two options for the free breakfast. One is eggs, beans, plantains and bread and the other is a huge plate of fresh fruit with a small ramekin of yogurt and granola. Both were delicious though. The area is very busy as it is right at the center of Antigua. It’s a great, walkable and shoppable location. It is not quiet though, the walls are super thin, so if this is important to you, you probably want to go out of the city center. The staff was super friendly and helpful. They kept the rooms clean and restocked daily. This was a boutique hotel with really unique styled rooms that we enjoyed. We would definitely stay here again.
Read More
Elizabeth Rhonda Pérez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing boutique hotel! Loved my stay there! The service there was great! The receptionist Vanessa was very nice and helped a lot to make our stay great. The food ,the cleanliness, and the people working there were very nice! The rooms were clean and neat! Colonial boutique with a charm! I recommend staying there!
ZOE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room is clean, quiet, and beautiful. Staff are nice. Location is great... great coffee in the hotel too
Vitto
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Service was poor. I required 30 minutes for a late check out and the front desk refused to give me at least 15 minutes while I needed to pick up my family with my car. Breakfast was also 2 eggs (not a continental breakfast as they advertise) and service took so long. Overall the place was clean I just had a bad experience with the service.
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was great. Service was great. Very helpful staff. Highly recommend
Khurram
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice courtyard and hotel. Breakfast was good. Rooms are close together so noise can be an issue if you have noisy people that leave their bathroom window open.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is super cute and in a great location very close to “Central Park.” Staff was great. Antigua is cool. But the hotel is not without some problems. For example, the shower got to maybe 90° F. Warm, but not super hot. Functional but not enjoyable. Breakfast is included, you have 2 choices, fruit or “protein” which is eggs and beans. (Some of the fruit was still frozen! Berries.) Coffee may have been included but we are not coffee drinkers and having to pay extra for a hot chocolate or an orange juice is nickle and dime-y. Would seem like at least your first drink should be included. Overall though, would definitely recommend
Read More
Rodrigo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent customer service from the staff, great food, room was very clean and a block away from the park.
Yuvelky
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was very good. Clean room super nice staff.
Number of reviews per page
20
40

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Exterior 4 Ciel-Luxe Hotels

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 433 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ciel-Luxe Hotels

Number of reviews per page
20
40
Top reviews
Romilio
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This location was nicely furnished and looking very elegant fitting the theme of Antigua very accurately very elegant and lively
Qin
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location is superb! You can walk everywhere. The hotel courtyard is very nicely decorated. Perfect to sit around and drink coffee. What stood out for me was how helpful and pleasant the staff members were. They always smiled and greeted me by name. Always helped me whenever I had a question or needed some guidance. Definitely recommend.
Read More
David
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ciel-Luxe cancelled our reservation two hours prior to our departure for Guatemala. No more to comment upon. First time I’ve ever experienced this.
Julissana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very courteous, kind, and accommodating. The restaurant, specifically waiter Orlando was beyond amazing. I strongly recommend this place; very intimate, with its own unique design/history.
Francisco
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a beautiful place, however upon arrival we were assigned a different room than originally requested without air conditioning. They did move us to the original room we requested. Very nice room however very noisy due to traffic and pedestrian noise. Bring ear plugs and an eye mask. The room should be more insulated. Great location, food, and staff.
Read More
Edward
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was amazing and the room was clean.
Babu
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

St
Kaushal
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly and accomadating staff
Lovedy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was a friendly, classic Guatemalan hotel. My room was fine but needed more outlets and while baths were ok, they need to be renovated. The staff was lovely and helpful. Great rooftop dining and music. With a few upgrades this could be a 4 star hotel!
Julio
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I haven’t even had the chance to stay I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by By 6 pm they didn’t find any available in the whole town The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do I hope it will be easier to communicate with expedia The hotel find me a Airbnb for my days It was not what I was paying and expected but I had rooms So yes it was not as smooth as expected
Read More
Wade
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice accommodations. Friendly staff. Good location. The room was small, but adequate. The bed was quite firm. We enjoyed our stay and would stay again.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

There are only two options for the free breakfast. One is eggs, beans, plantains and bread and the other is a huge plate of fresh fruit with a small ramekin of yogurt and granola. Both were delicious though. The area is very busy as it is right at the center of Antigua. It’s a great, walkable and shoppable location. It is not quiet though, the walls are super thin, so if this is important to you, you probably want to go out of the city center. The staff was super friendly and helpful. They kept the rooms clean and restocked daily. This was a boutique hotel with really unique styled rooms that we enjoyed. We would definitely stay here again.
Read More
Elizabeth Rhonda Pérez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing boutique hotel! Loved my stay there! The service there was great! The receptionist Vanessa was very nice and helped a lot to make our stay great. The food ,the cleanliness, and the people working there were very nice! The rooms were clean and neat! Colonial boutique with a charm! I recommend staying there!
ZOE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room is clean, quiet, and beautiful. Staff are nice. Location is great... great coffee in the hotel too
Vitto
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Service was poor. I required 30 minutes for a late check out and the front desk refused to give me at least 15 minutes while I needed to pick up my family with my car. Breakfast was also 2 eggs (not a continental breakfast as they advertise) and service took so long. Overall the place was clean I just had a bad experience with the service.
Read More
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was great. Service was great. Very helpful staff. Highly recommend
Khurram
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice courtyard and hotel. Breakfast was good. Rooms are close together so noise can be an issue if you have noisy people that leave their bathroom window open.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is super cute and in a great location very close to “Central Park.” Staff was great. Antigua is cool. But the hotel is not without some problems. For example, the shower got to maybe 90° F. Warm, but not super hot. Functional but not enjoyable. Breakfast is included, you have 2 choices, fruit or “protein” which is eggs and beans. (Some of the fruit was still frozen! Berries.) Coffee may have been included but we are not coffee drinkers and having to pay extra for a hot chocolate or an orange juice is nickle and dime-y. Would seem like at least your first drink should be included. Overall though, would definitely recommend
Read More
Rodrigo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent customer service from the staff, great food, room was very clean and a block away from the park.
Yuvelky
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Everything was very good. Clean room super nice staff.
Number of reviews per page
20
40