BELA HOTEL

Hotels
8.3
/10
Very Good
1,205 reviews

What Guests Say About Their Stay

Winda A.

10.0
/ 10
I was impressed by the friendly and responsive service. The hotel area also has plenty of convenience stores and food outlets. The swimming pool is also clean. My kids really enjoyed their stay at this hotel.
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A***d

10.0
/ 10
The hotel staff is very friendly, responsive and very helpful.
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In the Area
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JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SAHID BELA TERNATE BELA HOTEL is located in area / city South Ternate. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BELA HOTEL

JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000
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Lobby BELA HOTEL
Exterior 2 BELA HOTEL

Discover More About BELA HOTEL

Discover BELA HOTEL: Your Gateway to Maluku Utara's Charm

Welcome to BELA HOTEL, a premier accommodation nestled in the heart of Maluku Utara, Indonesia. We pride ourselves on offering a serene and comfortable retreat for travelers seeking an authentic Indonesian experience. Whether you're here for business or leisure, BELA HOTEL promises exceptional service, modern amenities, and a truly memorable stay. Room rates at BELA HOTEL start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

BELA HOTEL Location

BELA HOTEL is strategically situated in the vibrant region of Maluku Utara, Indonesia. Our address is JL.JATI RAYA NO 500 TERNATE MALUKU UTARA, Ternate Selatan, Ternate, Maluku Utara, Indonesia, 0000. We are conveniently located approximately 30 kilometers from the nearest major transportation hub, making it easy for guests to access our property. The atmosphere surrounding BELA HOTEL is one of tranquil beauty, offering a peaceful escape from the everyday hustle. You'll find yourself immersed in the natural splendor of Maluku Utara, with opportunities to explore local culture and breathtaking landscapes.

BELA HOTEL Facilities & Services

Facilities for guests at BELA HOTEL are designed to enhance your comfort and convenience. We offer a range of services to cater to every need.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, open daily from 8:00 AM to 6:00 PM.
  • A well-equipped fitness center for your workout needs, available from 6:00 AM to 10:00 PM.
  • On-site dining options offering delicious local and international cuisine.
  • 24-hour front desk assistance for any queries or requests.
  • Concierge services to help you plan your local excursions.
  • Secure and complimentary parking space for guests with vehicles.
  • A dedicated business center with printing and fax facilities.
  • Room service available from 7:00 AM to 11:00 PM.

BELA HOTEL Room Types

Explore the diverse room types of BELA HOTEL, each thoughtfully designed to provide a comfortable and relaxing sanctuary. We offer a variety of accommodations to suit every traveler's preference.
  • Standard Room:

    A cozy and well-appointed room, perfect for solo travelers or couples. Available with a City View or Garden View. Non-smoking.
  • Deluxe Room:

    Offering more space and enhanced amenities, our Deluxe Rooms are ideal for those seeking extra comfort. Available with a City View or Garden View. Some rooms feature a bathtub. Non-smoking.
  • Suite:

    Our spacious Suites provide a luxurious experience with separate living and sleeping areas. Enjoy stunning City Views. Features a bathtub. Non-smoking.
  • Family Room:

    Designed for families or larger groups, these rooms offer ample space and comfortable bedding. Available with a Garden View. Non-smoking.
Please note that all rooms are designated as non-smoking.

BELA HOTEL Dining & Restaurants

Savor the culinary delights at BELA HOTEL's on-site dining establishments. Our restaurants offer a delightful gastronomic journey, showcasing the best of local and international flavors.
  • BELA Restaurant:

    Our main dining venue, offering a breakfast buffet from 6:30 AM to 10:00 AM, and à la carte lunch and dinner from 11:00 AM to 10:00 PM. Estimated price per person for lunch/dinner is PHP 800.
  • The Sunset Lounge:

    Enjoy refreshing beverages and light snacks with panoramic views. Open daily from 4:00 PM to 11:00 PM. Estimated price per person for snacks is PHP 400.

BELA HOTEL Nearby Attractions and Activities

Discover the wonders of Maluku Utara with BELA HOTEL as your base. The region is rich in natural beauty and cultural heritage, offering a plethora of activities for every visitor.
  • Ora Beach:

    Famous for its crystal-clear waters and vibrant coral reefs, perfect for snorkeling and diving.
  • Banda Islands:

    Explore historical Dutch colonial forts and enjoy the unique nutmeg plantations.
  • Mount Gamalama:

    For the adventurous, hike this active volcano for breathtaking panoramic views of the surrounding islands.
  • Ternate City Center:

    Immerse yourself in local life, visit traditional markets, and experience the vibrant culture.
  • Fort Kalamata:

    A historical landmark offering insights into the region's past.
If you are looking for other activities around BELA HOTEL, check out the best deals on Traveloka: Recommended activities in Maluku Utara!

How to Get to BELA HOTEL from the Airport

Navigating your way to BELA HOTEL is straightforward, ensuring a smooth start to your vacation. Here are the recommended transportation options from the nearest airport:
  • Hotel Private Airport Transfer:

    For the utmost convenience, pre-book the airport transfer service of BELA HOTEL. This service offers a comfortable and direct journey to the hotel. Contact our concierge for rates and booking.
  • Metered Taxi:

    Available at the airport arrival hall, metered taxis offer a reliable way to reach BELA HOTEL. The estimated fare is around PHP 1,500, depending on traffic conditions.
  • Ride-hailing Service:

    You can also book a ride through a ride-hailing service from the designated pick-up points at the airport. This is often a cost-effective option.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at BELA HOTEL

Choosing BELA HOTEL means opting for an unforgettable experience in Maluku Utara. We are dedicated to providing exceptional service and comfort.
  • Prime Location:

    Situated in a beautiful and accessible part of Maluku Utara.
  • Excellent Facilities:

    Enjoy our swimming pool, fitness center, and on-site dining.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit your needs.
  • Attentive Service:

    Our friendly staff are always ready to assist you.
  • Great Value:

    Competitive pricing and special offers.
Discover the best Room availability at BELA HOTEL and start Planning your trip. For the easiest Booking BELA HOTEL experience, visit Traveloka. Book budget hotels in Maluku Utara and Easily book domestic and international flights at low prices.

All facilities in BELA HOTEL

Swimming Pool BELA HOTEL
Swimming Pool
Functional Hall BELA HOTEL
Functional Hall
Lobby BELA HOTEL
Lobby
Exterior BELA HOTEL
Exterior
Others BELA HOTEL
Others

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Gala dinner
  • Poolside bar
  • Set menu dinner
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Supermarket

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in BELA HOTEL

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BELA HOTEL
150
Number of floors in BELA HOTEL
4
Another facilities in BELA HOTEL
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in BELA HOTEL

What are available facilities at BELA HOTEL?
There are top facilites at BELA HOTEL such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BELA HOTEL?
The standard check-in time at BELA HOTEL is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BELA HOTEL provide breakfast?
Yes, BELA HOTEL provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BELA HOTEL?
BELA HOTEL is a 4.0-star hotel.
How many floors does BELA HOTEL have?
BELA HOTEL has 4 floors.
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More Reviews from Other Guests in BELA HOTEL

Overall Ratings & Reviews BELA HOTEL

Traveloka (1,204)
Other sources (1)
8.4
Very Good
From 1,204 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.5

Location

8.7

Service and Facilites

8.3

People often mention about BELA HOTEL
All
Bedroom (77)
Room Space (72)
Ambiance (71)
Distance to City Center (65)
Staff Friendliness (65)
Bathroom (65)
Surroundings (61)
Accessibility (61)
Hotel Area (59)
Check-in/out Time (53)
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Traveler Reviews BELA HOTEL

Number of reviews per page
20
40
Customer reviews
Aldjon D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Comfortable rooms and yard, the staff are also friendly.
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S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was quite comfortable, but the other side was under renovation, making it a bit noisy during the day. Amenities were quite complete, but unfortunately, soap and shampoo were lacking. Staff service was good, and the cleaning staff were very friendly. The swimming pool was accessible; the water didn't sting the eyes, but there were a lot of leaves and moss. Repurchase is recommended.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Abdul m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Not bad for the price
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Henjon S. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very good position and comfort hotel, best recommendation when visiting Ternate City
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
Arniati
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Sunrise ok.. View of the sea mountain..
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
J***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cheap, very good, friendly service
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Marsuty
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly in serving check-in and check-out, especially the security guard who was very humble.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We will forward this review to our security team to encourage us in improving our services. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Henjon S. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice hotel, nice view, they gave me a sea view balcony straight to the sea and city, spacious room, good bed, everything was very good and I like it. Try it when you come to Ternate.. Recommended
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
ridwan
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The swimming pool cannot be used, there should be compensation for consumers who have paid in full.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Lidia i. K. s.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
Everything is okay but the food is at the level of a 1-star hotel, hopefully this will be a suggestion for the restaurant.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We appreciate your feedback and will forward it to the relevant department to improve guest satisfaction. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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H***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a very pleasant experience staying at Bela Hotel, the food is amazing.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's always one of the best experiences staying in this hotel
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
A***u
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
Very disappointed staying here, brought a motorcycle parked in the hotel parking lot, helmet missing. Asked security for help checking the CCTV, but couldn't, said IT was busy. If anyone else wants to stay here, don't forget to bring your helmet, bye.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced during your stay. We have noted your feedback for future evaluation and improvement, so that we can better serve you and meet your expectations for your next stay. Thank you for your patronage. Sincerely, The Management Team, Bela Ternate Hotel
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Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Awesome, comfortable, beautiful, clean, must come here
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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R***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Yesterday, I chose the deluxe single bed, but when I checked in, the receptionist said there were only twin beds left, but they helped me find a replacement. The only downside was that I wasn't given the Wi-Fi password, or maybe I didn't get it. Overall, everything was good, especially the staff were friendly and very helpful.
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Accommodation's Reply
26 May 2026
Dear Valued Guests, It is our pleasure to inform you from Bela Ternate Hotel that we appreciate you taking the time to write such a valuable review. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel
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Mrs H. E. M.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Food was awful! Noise from the pool at 7 AM of children playing was not nice.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
v***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very helpful and friendly, the room is also clean. I love the view.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
A***l
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Atmosphere/Facilities: comfortable/adequate. Food: quite complete, only food refills take a while to be provided. Staff assistance: a bit slow. Highlights: first experience when check-in was a bit slow, there was only one receptionist when there were a lot of guests and there were no towels in the room. Price: reasonable. Location: strategic
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Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced. We appreciate your feedback and have discussed this with the relevant departments in order to improve our services and better meet your expectations for your next stay. We kindly request the opportunity to welcome you again. Sincerely, The Management Team, Bela Ternate Hotel
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Andre W. K.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Close to the city center, ferry port, and shopping centers.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
The water and shower were blocked and no water came out towards evening.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration for future improvements and to better serve you and meet your expectations for your next stay. Thank you for your patronage. Sincerely, The Management Team, Bela Ternate Hotel
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews BELA HOTEL

Traveloka (1,204)
Other sources (1)
8.4
Very Good
From 1,204 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.5

Location

8.7

Service and Facilites

8.3

People often mention about BELA HOTEL
All
Bedroom (77)
Room Space (72)
Ambiance (71)
Distance to City Center (65)
Staff Friendliness (65)
Bathroom (65)
Surroundings (61)
Accessibility (61)
Hotel Area (59)
Check-in/out Time (53)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews BELA HOTEL

Number of reviews per page
20
40
Customer reviews
Aldjon D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Comfortable rooms and yard, the staff are also friendly.
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1 people find it helpful
S***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The room was quite comfortable, but the other side was under renovation, making it a bit noisy during the day. Amenities were quite complete, but unfortunately, soap and shampoo were lacking. Staff service was good, and the cleaning staff were very friendly. The swimming pool was accessible; the water didn't sting the eyes, but there were a lot of leaves and moss. Repurchase is recommended.
Read More
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Abdul m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Not bad for the price
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Henjon S. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Very good position and comfort hotel, best recommendation when visiting Ternate City
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
Arniati
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Sunrise ok.. View of the sea mountain..
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
J***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Cheap, very good, friendly service
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Marsuty
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff were very friendly in serving check-in and check-out, especially the security guard who was very humble.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We will forward this review to our security team to encourage us in improving our services. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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Henjon S. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Nice hotel, nice view, they gave me a sea view balcony straight to the sea and city, spacious room, good bed, everything was very good and I like it. Try it when you come to Ternate.. Recommended
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
ridwan
icon-origin-TRAVELOKA
6.6
/10
Reviewed 3 week(s) ago
The swimming pool cannot be used, there should be compensation for consumers who have paid in full.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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Lidia i. K. s.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
Everything is okay but the food is at the level of a 1-star hotel, hopefully this will be a suggestion for the restaurant.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review about your stay. We appreciate your feedback and will forward it to the relevant department to improve guest satisfaction. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Ternate Hotel
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H***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a very pleasant experience staying at Bela Hotel, the food is amazing.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
H***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's always one of the best experiences staying in this hotel
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
A***u
icon-origin-TRAVELOKA
6.6
/10
Reviewed 5 week(s) ago
Very disappointed staying here, brought a motorcycle parked in the hotel parking lot, helmet missing. Asked security for help checking the CCTV, but couldn't, said IT was busy. If anyone else wants to stay here, don't forget to bring your helmet, bye.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced during your stay. We have noted your feedback for future evaluation and improvement, so that we can better serve you and meet your expectations for your next stay. Thank you for your patronage. Sincerely, The Management Team, Bela Ternate Hotel
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Lidia i. K. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Awesome, comfortable, beautiful, clean, must come here
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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R***u
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Yesterday, I chose the deluxe single bed, but when I checked in, the receptionist said there were only twin beds left, but they helped me find a replacement. The only downside was that I wasn't given the Wi-Fi password, or maybe I didn't get it. Overall, everything was good, especially the staff were friendly and very helpful.
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1 people find it helpful
Accommodation's Reply
26 May 2026
Dear Valued Guests, It is our pleasure to inform you from Bela Ternate Hotel that we appreciate you taking the time to write such a valuable review. We sincerely hope to welcome you back to Bela Ternate Hotel again. Sincerely, The Management Team, Bela Ternate Hotel
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Mrs H. E. M.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
Food was awful! Noise from the pool at 7 AM of children playing was not nice.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
v***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff is very helpful and friendly, the room is also clean. I love the view.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Warm Greetings from Bela Hotel Ternate, Thank you for taking the time to share your valuable review regarding your stay at Bela Hotel Ternate. We truly appreciate your feedback and are delighted to welcome you back again in the future. Warm regards, Management of Bela Hotel Ternate
A***l
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
Atmosphere/Facilities: comfortable/adequate. Food: quite complete, only food refills take a while to be provided. Staff assistance: a bit slow. Highlights: first experience when check-in was a bit slow, there was only one receptionist when there were a lot of guests and there were no towels in the room. Price: reasonable. Location: strategic
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced. We appreciate your feedback and have discussed this with the relevant departments in order to improve our services and better meet your expectations for your next stay. We kindly request the opportunity to welcome you again. Sincerely, The Management Team, Bela Ternate Hotel
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Andre W. K.
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Business
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9.1
/10
Reviewed 6 week(s) ago
Close to the city center, ferry port, and shopping centers.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Hotel Ternate would like to express our gratitude for taking the time to write a valuable review about your stay at Bela Hotel Ternate. We look forward to welcoming you back again. Sincerely, The Management Team, Bela Hotel Ternate
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
The water and shower were blocked and no water came out towards evening.
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Accommodation's Reply
26 May 2026
Dear Valued Guest, Bela Ternate Hotel would like to express our gratitude for taking the time to write a valuable review. We apologize for any inconvenience you may have experienced during your stay. We have taken your feedback into consideration for future improvements and to better serve you and meet your expectations for your next stay. Thank you for your patronage. Sincerely, The Management Team, Bela Ternate Hotel
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