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  2. Indonesia
    (56206 Hotels)
  3. West Sumatra
    (655 Hotels)

5 Stars Hotels in West Sumatra, Indonesia

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Thu, 28 Sep 2023
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Facts about West Sumatra

Popular City
Padang, Bukittinggi
Popular Landmark
Jam Gadang, Padang Beach

Guest reviews in West Sumatra

344,502 reviews from hotels in West Sumatra with aggregated rating of 8.2/10.
Review from various users that have stayed in West Sumatra will help you to choose the perfext hotel easily!
Silvia D.
This is a private profile
29 Aug 2023
The upside: room was very nice, bathroom was great. Concierge helpful. We stayed at their junior suite room. The downside: receptionist was kind of rude. He served another guest who was asking for something, when I was the first one there, right in front of him, and was checking in. It took several minutes. Turned out, we were pleased by their room, so we were still okay. Unfortunately, we had a more disappointing experience during breakfast. There were several dishes on our table (some was for my son, and a few plates for me & my husband), and then we were approached by their supervisor/manager, a man in a black suit, and was told that we had to finish all the dishes on the table otherwise we're gonna have to pay for them. It was embarrassing. Please keep in mind that my son was eating, and I haven't even started eating by the time he came, because I was taking care of my son, so plates were still quite full. And another thing I noticed, he had been looking at us for quite some time before he approached us. And he did not approach any other guests than us (there are people right beside our table) so we were kind of offended, as they already have a banner telling that people have to pay if they did not finish their breakfast. We have never been embarrassed in a hotel, let alone when we were staying in a junior suite. It 's not that we did not want to pay, it's more of his way of telling us. He could have approached some other guests too or approach us when we have finished our breakfast but there are still many dishes left on our table.
This is a private profile
26 Aug 2023
Strategic location, very close to Masjid Raya, mall and restaurant. The view from rooftop restaurant also amazing
Linda A.
This is a private profile
15 Jul 2023
Good stay overall, location is good, breakfast is okay-room very basic and upkeep not too good, toilet have some bad smell (irrigation issues I think).
kinyam j.
This is a private profile
27 Aug 2023
Good service and good breakfast.
Nurkhalifah Nurkhalifah
8 Jul 2023
The room and hotel staff were OK.
This is a private profile
25 Jun 2023
Overall good, clean and fresh room, breakfast good enough, but the water shower for taking a bath drained too small, felt not clean, so it made me taking so long for a bath. The lamp in bathroom light was so low intensity not bright.
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