The Margo Hotel

Hotels
8.7
/10
Very Good
8,790 reviews

What Guests Say About Their Stay

Staff Friendliness (289)
Bedroom (263)
Room Space (261)
Accessibility (254)

V***y

9.4
/ 10
The location is very strategic, comfortable for a staycation, the staff is very friendly, cleanliness is very well maintained and access is also very helpful if you want to hang out at the mall.
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Ahmad A. L.

9.4
/ 10
I often stay here because of its proximity to Margocity Mall, and the comfortable and clean location. The staff and security are friendly and very helpful with my stay. I would definitely stay here again.
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Jessie P.

10.0
/ 10
An unforgettable stay! The interior design is unique and very photogenic. The staff works diligently and provides excellent service. The sky lounge with its stunning nighttime city views is truly breathtaking. Best wishes to Mr. Rakha and the Margo Hotel beverage team ❤️
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l***a

9.4
/ 10
I'm always happy to stay here because the staff and service are helpful. The rooms are clean, the facilities are good, and the place is tidy.
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Niken W.

10.0
/ 10
This is my go-to hotel whenever I need to stay in Margonda area. Simply the best, connected to the mall that provides so many coffee shops. It's also within walking distance to UI where I usually have activities.
In the Area
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Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Margo Hotel is a hotel is located at Margonda. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Margo Hotel

Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423
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Lobby The Margo Hotel
Lobby 2 The Margo Hotel

Discover More About The Margo Hotel

Discover the exceptional comfort and convenience that awaits you at **The Margo Hotel**, a premier accommodation choice in the vibrant region of Jawa Barat, Indonesia. This introduction aims to provide you with all the essential information you need to plan a memorable stay, highlighting why **The Margo Hotel** is the perfect destination for your next getaway.

The Margo Hotel Location

Nestled in the heart of Depok, **The Margo Hotel** is strategically situated at Jalan Margonda Raya No.358 , Margonda, Depok, Jawa Barat, Indonesia, 16423. This prime location places you just a short distance from the bustling city center, offering easy access to key business districts and popular attractions. For those arriving by road, the hotel is conveniently located near major transportation arteries, ensuring a smooth journey. The atmosphere surrounding **The Margo Hotel** is one of sophisticated urban living, yet it maintains a sense of tranquility, making it an ideal retreat for both business and leisure travelers. Its proximity to vibrant local markets and cultural hubs means you're always just a step away from experiencing the authentic charm of Depok.

The Margo Hotel Facilities & Services

Facilities for guests at **The Margo Hotel** are designed to enhance your stay with comfort and convenience.
  • Enjoy a refreshing dip in the outdoor swimming pool, open daily from 7:00 AM to 7:00 PM.
  • Indulge in rejuvenating treatments at the on-site spa and wellness center, available from 10:00 AM to 10:00 PM (charges apply).
  • Stay active at the fully equipped fitness center, accessible 24 hours a day.
  • Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • Secure and convenient free parking is provided for guests arriving by car.
  • A complimentary shuttle service operates to nearby shopping centers and transit hubs at scheduled times.

The Margo Hotel Room Types

Explore a diverse range of accommodations designed to suit every traveler's needs. The room types of **The Margo Hotel** offer a variety of options, each promising a comfortable and well-appointed stay.
  • Deluxe Room:

    Available with City View or Garden View. Non-smoking rooms are standard. Some rooms feature a bathtub.
  • Executive Room:

    Offering enhanced amenities and a choice of City View or Garden View. Non-smoking rooms are standard. Bathtub available in select rooms.
  • Suite:

    Spacious and elegantly designed, these rooms provide a luxurious experience with City View. Non-smoking rooms are standard. All suites include a bathtub.
  • Family Room:

    Ideal for families, these rooms offer ample space and comfort with Garden View. Non-smoking rooms are standard. Bathtub available in select rooms.
**The Margo Hotel** is pleased to offer pet-friendly rooms under specific conditions. An additional cleaning fee of PHP 1,500 per pet, per stay, will apply to ensure a comfortable environment for all guests. Please inform the hotel in advance if you plan to bring a pet.

The Margo Hotel Dining & Restaurants

Savor a culinary journey at **The Margo Hotel**, where exquisite dining experiences await.
  • The Margo Restaurant:

    Open daily from 6:00 AM to 11:00 PM, this all-day dining restaurant offers a delightful buffet breakfast (estimated PHP 350 per person) and an à la carte menu featuring international and local Indonesian cuisine.
  • Sky Lounge:

    Perched high above the city, the Sky Lounge is the perfect spot to unwind. Open from 4:00 PM to 1:00 AM, it serves a selection of signature cocktails and light snacks. Enjoy breathtaking city views. Estimated price per person for drinks and snacks is PHP 500.
  • The Coffee Corner:

    A cozy spot for a quick bite or a refreshing beverage. Open from 8:00 AM to 8:00 PM, offering a variety of coffees, teas, pastries, and light sandwiches. Estimated price per person is PHP 250.

The Margo Hotel Nearby Attractions and Activities

Immerse yourself in the local culture and explore the vibrant surroundings of **The Margo Hotel**.
  • Taman Mini Indonesia Indah (TMII):

    A captivating cultural park showcasing Indonesia's diverse heritage through miniature replicas of traditional houses, museums, and gardens.
  • Bogor Botanical Gardens:

    A sprawling and beautiful garden, perfect for a leisurely stroll and appreciating a vast collection of flora.
  • Puncak Pass:

    Known for its stunning mountain scenery, tea plantations, and cooler climate, offering a refreshing escape from the city.
  • Depok Town Square:

    A popular shopping mall offering a wide array of retail outlets, dining options, and entertainment facilities.
  • Museum Nasional Indonesia:

    Located in Jakarta, this museum houses an extensive collection of Indonesian artifacts and cultural heritage.
If you are looking for other activities around **The Margo Hotel**, check out the best deals on Traveloka: Recommended activities in Depok!

How to Get to The Margo Hotel from the Airport

Navigating your journey to **The Margo Hotel** is made simple with various transportation options. The airport transfer service of **The Margo Hotel** is designed for your convenience. Here's how to get to **The Margo Hotel** from the nearest international airport:
  • Hotel Private Airport Transfer:

    For a seamless and comfortable arrival, pre-book the hotel's private airport transfer service. This service offers direct transport to your doorstep. Prices start from PHP 1,800, depending on the vehicle type.
  • Metered/Coupon Taxis:

    Available at the airport's designated taxi stands. This is a reliable option for direct travel to the hotel. Estimated fare: PHP 600 - PHP 900, depending on traffic conditions.
  • Ride-hailing Service:

    You can book a ride through a ride-hailing service from the airport. This offers a convenient and often cost-effective way to reach **The Margo Hotel**. Estimated fare: PHP 500 - PHP 800.
  • Airport Premium Buses:

    Some premium bus services operate from the airport to major hubs in the city. From these hubs, you can take a taxi or ride-hailing service to the hotel. Bus fare is approximately PHP 150 - PHP 300.
For more options and to pre-book your journey, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at The Margo Hotel

Choosing **The Margo Hotel** for your stay in Jawa Barat promises an experience filled with comfort, convenience, and exceptional service.
  • Prime Location:

    Situated in the heart of Depok, offering easy access to attractions and business centers.
  • Excellent Facilities:

    From a refreshing swimming pool and well-equipped gym to a relaxing spa, **The Margo Hotel** caters to all your needs.
  • Diverse Dining Options:

    Enjoy a variety of culinary delights at the on-site restaurants and lounge.
  • Comfortable Rooms:

    A range of well-appointed room types ensure a pleasant and restful stay.
  • Attentive Service:

    The dedicated staff are committed to making your stay memorable.
Discover the best **room availability at The Margo Hotel** and secure your preferred dates. For a hassle-free and rewarding experience, consider **Booking The Margo Hotel** through Traveloka. Book budget hotels in Jawa Barat and enjoy competitive rates. Easily book domestic and international flights at low prices to complement your travel plans.

All facilities in The Margo Hotel

Bar, Cafe and Lounge The Margo Hotel
Bar, Cafe and Lounge
Swimming Pool The Margo Hotel
Swimming Pool
Functional Hall The Margo Hotel
Functional Hall
Lobby The Margo Hotel
Lobby
Exterior The Margo Hotel
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Food and Drinks

  • Breakfast and lunch
  • Buffet breakfast

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Things to Do

  • Fitness center

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Margo Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals IDR 500.000. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Following health protocol, swimming pool and gym is temporary closed.Restaurant available only for take away and Breakfast will be delivered to the room.
Vaccine certificate or Antigen/PCR result is required to entry the Hotel start from August 17th 2021

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Margo Hotel
285
Number of floors in The Margo Hotel
18
Another facilities in The Margo Hotel
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in The Margo Hotel

What are available facilities at The Margo Hotel?
There are top facilites at The Margo Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Margo Hotel?
The standard check-in time at The Margo Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Margo Hotel provide breakfast?
Yes, The Margo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Margo Hotel?
The Margo Hotel is a 4.0-star hotel.
How many floors does The Margo Hotel have?
The Margo Hotel has 18 floors.
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More Reviews from Other Guests in The Margo Hotel

Overall Ratings & Reviews The Margo Hotel

Traveloka (8,667)
Other sources (123)
8.8
Very Good
From 8,667 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about The Margo Hotel
All
Staff Friendliness (169)
Bedroom (154)
Ambiance (151)
Room Space (150)
Accessibility (149)
Surroundings (143)
Hotel Area (141)
Family Friendly (137)
Bathroom (135)
Variety (134)
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Traveler Reviews The Margo Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Always subscribe to stay here.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Close to the mall, safe access, clean rooms, clean bathrooms, delicious food in the restaurant.
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Zonisa y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are friendly. The children's play area is also great.
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Accommodation's Reply
22 May 2026
Dear Ms. Zonisa y, Thank you for sharing your experience at The Margo Hotel. We are delighted to hear that you enjoyed the friendliness of our staff and the children's play area. Your positive feedback encourages us to strive for the best service and facilities for all our guests and families. We hope to welcome you back to The Margo Hotel next time. Sincerely, Bay Sjahfendi, General Manager
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I***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Unfortunately, water was dripping in our room, soaking the floor and our shoes. It was probably from the air conditioning, but it was very annoying, as we almost slipped.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We apologize for the inconvenience you experienced regarding the water droplets in your room that wet the floor and your shoes. This situation does not meet our comfort standards, especially as it could create a slippery surface. We have forwarded your feedback to the relevant team for immediate investigation and follow-up to prevent this from happening again in the future. We appreciate your concern and sincerely hope to have the opportunity to serve you better on your next stay. Sincerely, Bay Sjahfendi, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
I'd requested a connecting room, but when I checked in, I still couldn't get one, claiming they were full. Even though I'd booked it well in advance.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your experience staying at The Marco Hotel. We apologize for the inconvenience caused by our inability to provide connecting rooms as requested upon check-in, despite your prior reservation. We understand this may have been disappointing and not met your expectations. Please be informed that we will do our best to accommodate all special requests, subject to availability upon your arrival. However, your feedback is important to us in improving our coordination and services in the future to ensure all guests have the best possible experience. Thank you for your understanding, and we look forward to welcoming you back in the future. Sincerely, Bai Sjahfendi, General Manager
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
There is no late check out (13.00), it must be exactly at 12.00 for example.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We understand that flexible check-out times are important for everyone's convenience, and therefore, we apologize if we were unable to accommodate your late check-out request. Please note that late check-out requests are subject to room availability and occupancy rates, and we cannot guarantee this for all guests. Your feedback is invaluable to us as we strive to continuously improve our services in the future. We look forward to welcoming you back to The Marco Hotel for another convenient and memorable experience. Sincerely, Bai Sjahfendi, General Manager
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s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable, the staff is friendly.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again, and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Wow, staycation here is always fun.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your review and appreciation of The Marco Hotel. We are delighted to hear that your stay with us was enjoyable and memorable. Your support and trust motivate our entire team to strive to provide the best possible service to all our guests. We hope to welcome you back again on your next stay at The Marco Hotel. Sincerely, Bai Sjahfendi, General Manager
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The hotel needs to replace all the towels in the room as they are worn out, otherwise they are OK.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at The Marco Hotel. We apologize for the inconvenience you experienced regarding the condition of the towels in your room. This feedback is very important to us, and we have informed the relevant team to investigate and resolve the issue immediately, in order to maintain the quality of our facilities and the comfort of all our guests. We appreciate your appreciation of your overall experience, and we hope to welcome you back again in the future with even better services and facilities. Sincerely, Bai Sjahfendi, General Manager
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, can be connected to the mall, close to the station, the deluxe twin room is quite large, the bathroom is clean, there is a small refrigerator, there is a safety box, a hot water kettle, toiletries are provided 👍 great, the facilities are complete.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We are delighted to hear that you appreciated the hotel's convenient location, with direct access to shopping malls and proximity to the train station. We also appreciate your appreciation for the comfort of the Deluxe Twin Room, the cleanliness of the bathroom, and the comprehensive amenities in the room. Your positive feedback motivates us to continue providing the best service and guest experience. We hope to welcome you back to The Marco Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service and facilities are very good
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your experience at The Marco Hotel. We are delighted to hear that our services and facilities met your expectations. Guest satisfaction is our top priority, and your compliments encourage our entire team to continue striving to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, Bay Sjahfendi, General Manager
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A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
A strategic hotel if you are staying in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the location of the Marco Depoque Hotel during your stay in Depoque. Your feedback is invaluable to us and motivates us to continue providing the best service. We hope to welcome you back again. Sincerely, Bay Sjahfendi, General Manager
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J***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
There are some areas that need improvement, particularly in the restaurant, where the food is less than appealing, such as overly mushy rice and poor table cleaning. However, other service is good and the furniture is in good condition. Furthermore, the refrigerator isn't cooling. The same problem has always been the case on several occasions.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We greatly appreciate your feedback on several points, particularly regarding the food quality in the restaurant, the cleanliness of the table, and the condition of the refrigerator in your room. We apologize for any inconvenience you may have experienced. We have forwarded this feedback to the relevant team for immediate evaluation and improvement so that we can consistently provide an even better experience in the future. We also appreciate your appreciation of our service and the condition of our furniture. We hope to welcome you back to The Marco Depoque Hotel again for an even more memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Muhamad F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, clean, comfortable rooms, safe, quiet, and spacious parking. Don't forget, guys, if you want to book a car rental on the app, use the vendor New Salabi Car.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the peaceful atmosphere, the security, and the ample parking at The Marco Depoque Hotel. Your positive feedback is invaluable to us and motivates us to continue providing the best possible service. We hope to welcome you back for another pleasant stay. Sincerely, Bay Sjahfendi, General Manager
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Alung S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I forgot to book a non-smoking room, can I change it to a non-smoking room?
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for your inquiry regarding your request to change your room type from a non-smoking room to a smoking room. We are pleased to inform you that all room change requests will be subject to availability upon check-in. Our team will do our best to accommodate your request and ensure a comfortable stay at The Marco Depoque Hotel. We look forward to welcoming you soon and providing you with a memorable stay. Sincerely, Bai Sjahfendi, General Manager
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything was fine. Ms. Audi's service and friendliness were very helpful during check-in. The hotel is also connected to Margo City Mall.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you received excellent service and friendliness from Mr. Adi during the check-in process. We will forward your compliments to Mr. Adi as an encouragement for us to continue striving to provide the best possible service. We are also pleased that you enjoyed your stay at this convenient hotel, which is directly connected to Marco City. We hope to welcome you back to Marco Depoque Hotel for another memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Gumiwang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Fun... Delicious food...
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Accommodation's Reply
02 May 2026
Dear Customer, thank you for taking the time to leave a review. We are delighted to hear that you had a comfortable stay at our hotel and were satisfied with the food. Your positive feedback is the driving force behind our efforts to provide the best service and quality. We look forward to welcoming you back to Margo Depok Hotel for another enjoyable experience. Thank you. Bay Sharfendi, General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, top, cool, keep it up.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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B***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Good place to stay if you have things to do in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to know that you found The Margo Hotel Depok to be a good place to stay, especially when visiting Depok. Your feedback means a lot to us and motivates us to continue delivering the best service. We look forward to welcoming you back for another pleasant stay. Warm regards, Bay Sjahfendi General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff and best service
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque Hotel, especially the excellent and friendly service that made your stay even more memorable. Thank you again and we hope you will visit The Marco Depoque Hotel again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Margo Hotel

Traveloka (8,667)
Other sources (123)
8.8
Very Good
From 8,667 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about The Margo Hotel
All
Staff Friendliness (169)
Bedroom (154)
Ambiance (151)
Room Space (150)
Accessibility (149)
Surroundings (143)
Hotel Area (141)
Family Friendly (137)
Bathroom (135)
Variety (134)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Margo Hotel

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Always subscribe to stay here.
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Close to the mall, safe access, clean rooms, clean bathrooms, delicious food in the restaurant.
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Zonisa y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
All the staff are friendly. The children's play area is also great.
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Accommodation's Reply
22 May 2026
Dear Ms. Zonisa y, Thank you for sharing your experience at The Margo Hotel. We are delighted to hear that you enjoyed the friendliness of our staff and the children's play area. Your positive feedback encourages us to strive for the best service and facilities for all our guests and families. We hope to welcome you back to The Margo Hotel next time. Sincerely, Bay Sjahfendi, General Manager
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I***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Unfortunately, water was dripping in our room, soaking the floor and our shoes. It was probably from the air conditioning, but it was very annoying, as we almost slipped.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We apologize for the inconvenience you experienced regarding the water droplets in your room that wet the floor and your shoes. This situation does not meet our comfort standards, especially as it could create a slippery surface. We have forwarded your feedback to the relevant team for immediate investigation and follow-up to prevent this from happening again in the future. We appreciate your concern and sincerely hope to have the opportunity to serve you better on your next stay. Sincerely, Bay Sjahfendi, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
I'd requested a connecting room, but when I checked in, I still couldn't get one, claiming they were full. Even though I'd booked it well in advance.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your experience staying at The Marco Hotel. We apologize for the inconvenience caused by our inability to provide connecting rooms as requested upon check-in, despite your prior reservation. We understand this may have been disappointing and not met your expectations. Please be informed that we will do our best to accommodate all special requests, subject to availability upon your arrival. However, your feedback is important to us in improving our coordination and services in the future to ensure all guests have the best possible experience. Thank you for your understanding, and we look forward to welcoming you back in the future. Sincerely, Bai Sjahfendi, General Manager
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I***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
There is no late check out (13.00), it must be exactly at 12.00 for example.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We understand that flexible check-out times are important for everyone's convenience, and therefore, we apologize if we were unable to accommodate your late check-out request. Please note that late check-out requests are subject to room availability and occupancy rates, and we cannot guarantee this for all guests. Your feedback is invaluable to us as we strive to continuously improve our services in the future. We look forward to welcoming you back to The Marco Hotel for another convenient and memorable experience. Sincerely, Bai Sjahfendi, General Manager
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s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable, the staff is friendly.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again, and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Wow, staycation here is always fun.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your review and appreciation of The Marco Hotel. We are delighted to hear that your stay with us was enjoyable and memorable. Your support and trust motivate our entire team to strive to provide the best possible service to all our guests. We hope to welcome you back again on your next stay at The Marco Hotel. Sincerely, Bai Sjahfendi, General Manager
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B***g
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The hotel needs to replace all the towels in the room as they are worn out, otherwise they are OK.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for your feedback regarding your stay at The Marco Hotel. We apologize for the inconvenience you experienced regarding the condition of the towels in your room. This feedback is very important to us, and we have informed the relevant team to investigate and resolve the issue immediately, in order to maintain the quality of our facilities and the comfort of all our guests. We appreciate your appreciation of your overall experience, and we hope to welcome you back again in the future with even better services and facilities. Sincerely, Bai Sjahfendi, General Manager
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, can be connected to the mall, close to the station, the deluxe twin room is quite large, the bathroom is clean, there is a small refrigerator, there is a safety box, a hot water kettle, toiletries are provided 👍 great, the facilities are complete.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at The Marco Hotel. We are delighted to hear that you appreciated the hotel's convenient location, with direct access to shopping malls and proximity to the train station. We also appreciate your appreciation for the comfort of the Deluxe Twin Room, the cleanliness of the bathroom, and the comprehensive amenities in the room. Your positive feedback motivates us to continue providing the best service and guest experience. We hope to welcome you back to The Marco Hotel again in the future. Sincerely, Bay Sjahfendi, General Manager
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A***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service and facilities are very good
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Accommodation's Reply
08 May 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your experience at The Marco Hotel. We are delighted to hear that our services and facilities met your expectations. Guest satisfaction is our top priority, and your compliments encourage our entire team to continue striving to provide the best possible service. We look forward to welcoming you back again in the future. Sincerely, Bay Sjahfendi, General Manager
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A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
A strategic hotel if you are staying in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed the location of the Marco Depoque Hotel during your stay in Depoque. Your feedback is invaluable to us and motivates us to continue providing the best service. We hope to welcome you back again. Sincerely, Bay Sjahfendi, General Manager
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J***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
There are some areas that need improvement, particularly in the restaurant, where the food is less than appealing, such as overly mushy rice and poor table cleaning. However, other service is good and the furniture is in good condition. Furthermore, the refrigerator isn't cooling. The same problem has always been the case on several occasions.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We greatly appreciate your feedback on several points, particularly regarding the food quality in the restaurant, the cleanliness of the table, and the condition of the refrigerator in your room. We apologize for any inconvenience you may have experienced. We have forwarded this feedback to the relevant team for immediate evaluation and improvement so that we can consistently provide an even better experience in the future. We also appreciate your appreciation of our service and the condition of our furniture. We hope to welcome you back to The Marco Depoque Hotel again for an even more memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Muhamad F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great, clean, comfortable rooms, safe, quiet, and spacious parking. Don't forget, guys, if you want to book a car rental on the app, use the vendor New Salabi Car.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the peaceful atmosphere, the security, and the ample parking at The Marco Depoque Hotel. Your positive feedback is invaluable to us and motivates us to continue providing the best possible service. We hope to welcome you back for another pleasant stay. Sincerely, Bay Sjahfendi, General Manager
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Alung S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I forgot to book a non-smoking room, can I change it to a non-smoking room?
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for your inquiry regarding your request to change your room type from a non-smoking room to a smoking room. We are pleased to inform you that all room change requests will be subject to availability upon check-in. Our team will do our best to accommodate your request and ensure a comfortable stay at The Marco Depoque Hotel. We look forward to welcoming you soon and providing you with a memorable stay. Sincerely, Bai Sjahfendi, General Manager
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M***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything was fine. Ms. Audi's service and friendliness were very helpful during check-in. The hotel is also connected to Margo City Mall.
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you received excellent service and friendliness from Mr. Adi during the check-in process. We will forward your compliments to Mr. Adi as an encouragement for us to continue striving to provide the best possible service. We are also pleased that you enjoyed your stay at this convenient hotel, which is directly connected to Marco City. We hope to welcome you back to Marco Depoque Hotel for another memorable stay. Sincerely, Bay Sjahfendi, General Manager
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Gumiwang
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Fun... Delicious food...
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Accommodation's Reply
02 May 2026
Dear Customer, thank you for taking the time to leave a review. We are delighted to hear that you had a comfortable stay at our hotel and were satisfied with the food. Your positive feedback is the driving force behind our efforts to provide the best service and quality. We look forward to welcoming you back to Margo Depok Hotel for another enjoyable experience. Thank you. Bay Sharfendi, General Manager
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D***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Okay, top, cool, keep it up.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque. Thank you again and we hope you will visit The Marco Depoque again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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B***n
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Good place to stay if you have things to do in Depok
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for taking the time to share your review. We are pleased to know that you found The Margo Hotel Depok to be a good place to stay, especially when visiting Depok. Your feedback means a lot to us and motivates us to continue delivering the best service. We look forward to welcoming you back for another pleasant stay. Warm regards, Bay Sjahfendi General Manager
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very friendly staff and best service
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review and give us an excellent rating. We are delighted to hear that you enjoyed your stay at The Marco Depoque Hotel, especially the excellent and friendly service that made your stay even more memorable. Thank you again and we hope you will visit The Marco Depoque Hotel again for an even better experience. Sincerely, Bai Sjahfendi, General Manager
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