Barceló Maya Palace - All Inclusive

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9.0
/10
Exceptional
2,239 reviews

What Guests Say About Their Stay

Jared Jon

10.0
/ 10
Great resort. Lots of options. Very clean. Good service. Had a great time.

Anil

10.0
/ 10
The architectural details of the buildings along with the amenities such as pools, hammocks, swim up restaurants, shops, events, delicious all inclusive food and refreshments and proximity to the beach (right on the coastline) made alot of difference in our vaction experience. I can't think of one bad thing to say about this place. Staffs were friendly...convenient to the airport and parks and Cenotes. I would recommend arranging for transportation before hand. May wanna use the Tulum airport rsther than Cancun. I was told not to rent cars for safety reasons, so I had made previous booking with a car company to pick us up and drop us off. It was significantly higher than renting a car but since it was our first visit...I wanted to go the safer route. But next time, I will definitely rent a car since that's more convenient and I don't feel it will be a major issue. Hotel taxi service was expensive as hell which I learned the hard way. $67 for a 1 mile ride. So save that cost by renting a car. I would also recommend staying at Barcello Maya palace since it has few other sister resorts near by because this will give you access to all resorts which is Part of Barcelo and enjoy unlimited activities for you and your family. Tourists pay more for extra services so don't expect this to be cheap. I didn't mind because you are not spending money on food and drinks. The spa service is amazing. Truly 5 star experience!

Mirsad

10.0
/ 10
The room was of a very good size and clean. The staff was incredibly welcoming, friendly, and check-in was fast.
In the Area
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Cta Chetumal Puerto Juarez KM 266.3, Solidaridad, Estado de Quintana Roo, Mexico, 77750

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Barceló Maya Palace - All Inclusive is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Barceló Maya Palace - All Inclusive

Cta Chetumal Puerto Juarez KM 266.3, Solidaridad, Estado de Quintana Roo, Mexico, 77750
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Lobby Barceló Maya Palace - All Inclusive
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Location
Barceló Maya Palace - All Inclusive is located in area / city Solidaridad.

About Barceló Maya Palace - All Inclusive

From business event to corporate gathering, Barceló Maya Palace - All Inclusive provides complete services and facilities that you and your colleagues need.

Barceló Maya Palace - All Inclusive is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Barceló Maya Palace - All Inclusive, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Barceló Maya Palace - All Inclusive will also give you a pleasant stay.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Barceló Maya Palace - All Inclusive is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at Barceló Maya Palace - All Inclusive.

All facilities in Barceló Maya Palace - All Inclusive

Bar, Cafe and Lounge Barceló Maya Palace - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Barceló Maya Palace - All Inclusive
Swimming Pool
Entertainment Facility Barceló Maya Palace - All Inclusive
Entertainment Facility
Fitness Center Barceló Maya Palace - All Inclusive
Fitness Center
Functional Hall Barceló Maya Palace - All Inclusive
Functional Hall

Things to Do

  • Water park access (surcharge)
  • Outdoor pool
  • Private beach
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Waterslide
  • Pool sun loungers

Sports and Recreations

  • Diving
  • Snorkeling
  • Fitness center
  • Basketball
  • Game room
  • Volleyball
  • Billiard
  • Tennis court

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Nightclub
  • Snack bar

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limited parking

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Barceló Maya Palace - All Inclusive

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property enforces a strict dress code in Specialty restaurants.
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Barceló Maya Palace - All Inclusive
756
Number of floors in Barceló Maya Palace - All Inclusive
3
Another facilities in Barceló Maya Palace - All Inclusive
Water park access (surcharge), Outdoor pool, Private beach, Turkish bath, Spa

Frequently asked question in Barceló Maya Palace - All Inclusive

What are available facilities at Barceló Maya Palace - All Inclusive?
There are top facilites at Barceló Maya Palace - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Barceló Maya Palace - All Inclusive?
The standard check-in time at Barceló Maya Palace - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Barceló Maya Palace - All Inclusive provide breakfast?
Yes, Barceló Maya Palace - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Barceló Maya Palace - All Inclusive?
Barceló Maya Palace - All Inclusive is a 4.5-star hotel.
How many floors does Barceló Maya Palace - All Inclusive have?
Barceló Maya Palace - All Inclusive has 3 floors.
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More Reviews from Other Guests in Barceló Maya Palace - All Inclusive

9.0
Exceptional
From 2,239 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews Barceló Maya Palace - All Inclusive

Number of reviews per page
20
40
Top reviews
Jared Jon
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great resort. Lots of options. Very clean. Good service. Had a great time.
Anil
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The architectural details of the buildings along with the amenities such as pools, hammocks, swim up restaurants, shops, events, delicious all inclusive food and refreshments and proximity to the beach (right on the coastline) made alot of difference in our vaction experience. I can't think of one bad thing to say about this place. Staffs were friendly...convenient to the airport and parks and Cenotes. I would recommend arranging for transportation before hand. May wanna use the Tulum airport rsther than Cancun. I was told not to rent cars for safety reasons, so I had made previous booking with a car company to pick us up and drop us off. It was significantly higher than renting a car but since it was our first visit...I wanted to go the safer route. But next time, I will definitely rent a car since that's more convenient and I don't feel it will be a major issue. Hotel taxi service was expensive as hell which I learned the hard way. $67 for a 1 mile ride. So save that cost by renting a car. I would also recommend staying at Barcello Maya palace since it has few other sister resorts near by because this will give you access to all resorts which is Part of Barcelo and enjoy unlimited activities for you and your family. Tourists pay more for extra services so don't expect this to be cheap. I didn't mind because you are not spending money on food and drinks. The spa service is amazing. Truly 5 star experience!
Read More
Alfredo
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff very friendly, restaurants are very good. But buffet is not great, always the same menu. The rooms are very far from the buffets. Not much happening around the pool, not even tv for the World Cup. Other all inclusive I stayed at have little snack bars around the property and by the pool and always cooked something next to the pool. Not the staff issue, they get five stars
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Lourdes
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room
Mirsad
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was of a very good size and clean. The staff was incredibly welcoming, friendly, and check-in was fast.
Griscel S
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was fun to stay at the pool, the drinks were very good, the food was good but could improve more. The beach was very dirty has a lot of sargassum sadly so beach not available. Overall it was great to travel with family. Kids had fun with the water slides but we really wanted enjoy the beach. 😕 I think if the price is right, we would come back.
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Demis
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lo que mas me gusto fue El area de la piscina y la limpieza del hotel, Los tragos de Los bares no son muy Buenos, le falta mas opciones de variedad de comida
rigoberto
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The food was not that good
Luzmaria
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the properties, food was great, staff was good , with the exception receptionists. They don’t do a good job in explaining what amenities you can use, what restaurants ( buffets) are where and times. When I arrived. My room was not ready. They said between 2 and 3. Finally at 3 they said it was ready. When we arrived at the room , it was not ready. We waited till 3:40 outside the room till it was finished. Mind you it was hot and super humid and had an early flight. Also they did not say we could wait at one of the launches. Another problem was paying the federal tax that is not included in the your initial payment. We had to pay extra ( it wasn’t much about 10 dollars more because they did not calculate it right. No problem. At the checkout they tried charging us the fed tax again, good thing my husband had the confirmation. They did not had that transaction in record. I’m overall I would stay again knowing all this information. It’s a great resort with great amenities. Good was great.
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Julian
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was as planned everything is great
Katerina
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I recently had the pleasure of staying at the Barcelona Maya Palace All-Inclusive Resort in Mexico, and it was truly a delightful experience. From the moment we arrived, the welcoming staff made us feel right at home. The resort is beautifully designed, blending stunning architecture with lush tropical gardens, providing a serene atmosphere ideal for relaxation. The housekeeping staff did a fantastic job keeping everything spotless throughout our stay. One of the highlights was the variety of dining options available; each restaurant offered a unique culinary experience, catering to different tastes, and the food was consistently delicious and fresh. The pools were pristine, and the beach was just a short stroll away, making it easy to enjoy the sun and the sea. I particularly appreciated the range of activities available, from water sports to entertainment shows in the evening, ensuring there was always something to do. Overall, my stay was nothing short of fantastic. The Barcelona Maya Palace All-Inclusive Resort is a wonderful destination for anyone looking to unwind, enjoy great food, and create lasting memories. I would highly recommend it to friends and family!
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Juan
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super amazing..
Nadean Nicole
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

If your planning to stay, planning on spending at least $400 on way (USD) each time you get in a taxi here. I would recommend prebook everything and confirm they provide transportation. Iwas there 8days and the beach was not usable due to excessive amount of kelp.
Franchesca Desiree
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed at this hotel for the first time and had a wonderful experience! The hotel was very clean, the pools were beautiful, and the buffet offered plenty of great options. My boys, ages 6 and 9, loved the kids’ pool area and spent hours having fun there. What really stood out to our family was the exceptional service. Everyone was friendly, welcoming, and accommodating, especially the staff at the buffet, restaurants, front desk, and housekeeping. We also loved having access to the other Barceló properties. We stayed for a week and never got bored. It was a fantastic family vacation, and we would happily return.
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Karisa
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect vacation!
Reyna
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excelent experience. Highly recommended
Viktorija
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good for family
Jessica
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent resort have been coming here for years. Staff is amazing and very professional. They made the stay extra special.
Milton Ali Rivera
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to start off by saying that we really enjoyed staying at the Maya Palace. We have been going for the past 3 tears staying at their different hotels and by far the Maya Palace is our favorite. However, we were very disappointed with not being able to get a fresh coconut! If you have them in the resort, why not offer them to the guests even if it is a surcharge? Being surrounded by palms and coconuts and not being able to enjoy a fresh coconut by the beach is truly annoying. Also, the breakfast buffet could use some more variety. I do recommend staying here- it is worth it.
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RoniJo
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful place to stay! Really loved the pool and was family friendly. The only thing was I wished they had a specific map of where everything was.
Number of reviews per page
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