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- Accommodation in Sunset Royal Beach Resort - All Inclusive
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Sunset Royal Beach Resort - All Inclusive
Others
7.0
/10
Pleasant
471 reviews
What Guests Say About Their Stay
Mary Ira
10.0
/ 10
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Ana
10.0
/ 10
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Artjona
10.0
/ 10
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
In the Area
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Blvd. Kukulkan Km. 10 Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Available Room Types in Sunset Royal Beach Resort - All Inclusive
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What's around Sunset Royal Beach Resort - All Inclusive
Blvd. Kukulkan Km. 10 Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Sunset Royal Beach Resort - All Inclusive
General
Near Forum Beach
Location
With a stay at Sunset Royal Beach Resort - All Inclusive in Cancun (Zona Hotelera), you'll be a 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes by foot from Forum Beach. This all-inclusive property is 0.7 mi (1.2 km) from Cancun Convention Center and 5.7 mi (9.2 km) from Delfines Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.3 km / 0.2 mi
Chac Mool Beach - 0.5 km / 0.3 mi
Forum By The Sea Mall - 0.9 km / 0.6 mi
Forum Beach - 1 km / 0.6 mi
Cancun Convention Center - 1.2 km / 0.7 mi
Plaza Caracol Mall - 1.3 km / 0.8 mi
UltraMar Ferry Terminal - 1.3 km / 0.8 mi
Caracol Beach - 1.5 km / 0.9 mi
Gaviota Azul Beach - 1.5 km / 0.9 mi
Playa Ancha - 1.9 km / 1.2 mi
Yamil Lu'um Archaeological Zone - 2.1 km / 1.3 mi
La Isla Shopping Mall - 2.2 km / 1.3 mi
El Sol de Cancun - 2.2 km / 1.4 mi
Isla Dorada - 2.6 km / 1.6 mi
The preferred airport for Sunset Royal Beach Resort - All Inclusive is Cancun Intl. Airport (CUN) - 22.1 km / 13.7 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Dining
Enjoy international cuisine at Acuario, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary full breakfast is included.
Rooms
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
All facilities in Sunset Royal Beach Resort - All Inclusive
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Things to Do
- Beach umbrella
- TV lounge
- Garden
- Spa
- Beach towel
- Sauna
- Steam room
- Fitness center
- Sun loungers
Hotel Services
- Laundry service
- Wedding service
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Breakfast
- Snack bar
General
- Parking
- Terrace
Kids and Pets
- Babysitting
Transportation
- Storage
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Beach volleyball
Accommodation Policy & General Information in Sunset Royal Beach Resort - All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, By ocean, Contactless check-in is available
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sunset Royal Beach Resort - All Inclusive | 234 |
Another facilities in Sunset Royal Beach Resort - All Inclusive | Beach umbrella, TV lounge, Garden, Spa, Beach towel |
Frequently asked question in Sunset Royal Beach Resort - All Inclusive
What are available facilities at Sunset Royal Beach Resort - All Inclusive?
There are top facilites at Sunset Royal Beach Resort - All Inclusive such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sunset Royal Beach Resort - All Inclusive?
The standard check-in time at Sunset Royal Beach Resort - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sunset Royal Beach Resort - All Inclusive provide breakfast?
Yes, Sunset Royal Beach Resort - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunset Royal Beach Resort - All Inclusive?
Sunset Royal Beach Resort - All Inclusive is a 4.0-star hotel.
How many rooms are available at Sunset Royal Beach Resort - All Inclusive?
Sunset Royal Beach Resort - All Inclusive has 234 rooms in total.
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More Reviews from Other Guests in Sunset Royal Beach Resort - All Inclusive
Overall Ratings & Reviews Sunset Royal Beach Resort - All Inclusive
Other sources (471)
7.0
Pleasant
From 471 reviews
Cleanliness
7.8
Room Comfort
7.0
Location
8.4
Service and Facilites
7.8
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Traveler Reviews Sunset Royal Beach Resort - All Inclusive
Number of reviews per page
20
40
Top reviews
Angela
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean room, drinks in fridge, great staff, beach, food.
Mary Ira
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!
Shruti
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.
Stephanie
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was always very clean and the staff were nice. The food was ok nothing too crazy.
Nakia DaFina
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff was wonderful!!!!!
Rajesh
with Children
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Not good for vegetarians
RAMAKRISHNA
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful.
But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better. I booked it last minute but would have probably researched better before booking. Not entirely satisfied but we were active and took trip to isla and xcaret so our trip went well. Hotel (not resort) doesn’t deserve a 4 star for sure.
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mohammad
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad.
Think twice before booking the second trip at this location.
Jose
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The product and service is awesome we are pleased with the company
Miho
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very clean & friendly staff
Ana
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.
Douglass
2.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Closed when needed
Artjona
Leisure Family
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The staff was very kind helpful and amazing. The rooms were great and clean. Overall a great stay!
ILIR
Leisure Family
4.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
I understand that in July the seaweed level is high, but at least the hotel should clean up what ends up on the shore. All the noises of washing dishes coming from the kitchen could be heard in the room until after midnight. Smelling the aroma of cooking when you go to eat at a restaurant is normal, but not every time you leave your room at any time of the day.
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Bryan
Leisure with Partner
6.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Overall, we had a good stay at the resort, but there are definitely areas where improvement is needed—especially when it comes to staffing and service. It was clear the resort is significantly understaffed. The restaurants on-site were decent, but service was consistently slow, particularly at dinner. We often had to wait just to be seated, even when tables were visibly open.
It was disheartening to see the staff constantly rushing around, clearly overwhelmed and overworked. It reminded me of working conditions back in the U.S., where employees are stretched thin. The company really needs to invest in hiring more people and supporting their staff better.
One frustrating moment was during breakfast when a server claimed I never placed an order with her—even though I had. It felt dismissive and added to the sense that staff were stretched to their limits and trying to juggle too much at once.
The resort has great potential, but stronger leadership, better staffing, and more support for their employees could really elevate the guest experience.
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Diana
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
It was an amazing time, food was good and service was good.
Joemera
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Yes
LEESA MONIQUE
Leisure with Friends
6.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Great beach and beautiful views
Tatiana
Leisure Family
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The service was very slow but they are very friendly. My bedroom was VERY noisy, hard to sleep.
Not too many options for eating. Breakfast was great, lunch not that good and dinner ok. Not too many options.
Roger
Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
This is a small resort. Only 202 rooms. Therefore activities are limited. There is only 3 restaurants. In the a'la carte restaurants there wasn't many vegetables or any fruit to choose from, just a few dishes had them. IMHO they could've used some different ideas for night time entertainment. They did have several good bands during our stay. They had activities for all ages. Even a playground for the kids. The food was delicious!! The staff were awesome! The place was very clean except for the pool. But, it was really windy when we stayed & I think it was the wind that blew most of the trash in. It is a 10 minute walk to a nice pharmacy. Another 5 minutes to their (flea market) with tons of souvenirs and jewelry. It is safe to walk around there, even at night! There was some seaweed but in pretty small quantities. Not the resort's fault. What was the resorts fault is they let it accumulate during the week to where it started getting smelly & thicker. One day whomever raked it folded it back into the sand. It makes the sand darker!!! Not a huge deal, but it matters to us. The ocean was beautiful with big waves. Red flag almost every day. One good thing about the wind, we didn't get hot! Lol The place is fairly quiet during the day. They do have music playing. It was a reasonable sound level except for a few times when they're having activities. The music gets louder. Would recommend if looking for smaller, quaint exceptional service & good food.
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Number of reviews per page
20
40
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