To be honest, I had so much expectation with Oriental Legazpi as it is one of the top star hotels in Legazpi. First, they got us in at 2:30PM, that was us asking them if our room is already ready for the third time. Implying that if we did not ask, they wouldn’t let us in. Second, the AC in the room needs to be turned on manually, no remote (so you have to keep standing whenever you need to turn on the AC. Third, the pool was dirty, chairs by the pool are wrecked. Lastly, which is the most disappointing part, the airport shuttle. They forgot our reservation. We were scheduled to be picked by 1:00, around 12:45 no one was asking or calling us, by 1:00pm after asking about the shuttle. The guy said that the van going to the airport has already left. Zoom in the picture of the stairs in the pool