Flora Centre Hotel & Spa

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8.6
/10
Very Good
247 reviews

What Guests Say About Their Stay

Patty

10.0
/ 10
The staff were great and friendly. Very helpful! The breakfast was fairly good too. When I arrived there was a water problem (that happened earlier) in my room and so they had to place me for the first night at a sister hotel across the street. They had my luggage moved for me to the original location during the day and the upgraded my room as an apology (which wasn't needed but appreciated). They are a great staff and the location is also fairly walkable to major attractions.

Dimario

10.0
/ 10
A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.

Chiranjeev

10.0
/ 10
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
In the Area
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14A Luong Van Can, Hoan Kiem, Hang Dao, Hoan Kiem, Hanoi, Vietnam

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Flora Centre Hotel & Spa is located in area / city Hang Dao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Flora Centre Hotel & Spa

14A Luong Van Can, Hoan Kiem, Hang Dao, Hoan Kiem, Hanoi, Vietnam
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Discover More About Flora Centre Hotel & Spa

Experience the charm and comfort of Flora Centre Hotel & Spa, a premier destination in the heart of Hanoi, Vietnam. This exquisite hotel offers a sanctuary of relaxation and convenience, perfect for both leisure and business travelers seeking an unforgettable stay. From its prime location to its world-class amenities and exceptional service, Flora Centre Hotel & Spa is designed to exceed your expectations. Room rates at Flora Centre Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Flora Centre Hotel & Spa Location

Nestled in the vibrant Hoan Kiem District, Flora Centre Hotel & Spa is ideally situated to immerse you in the rich culture and bustling energy of Hanoi. Located at 14A Luong Van Can, Hoan Kiem, Hàng Đào, Quận Hoàn Kiếm, Hà Nội, Việt Nam, the hotel is just a short distance from the city center, offering easy access to major attractions and business hubs. The atmosphere surrounding Flora Centre Hotel & Spa is one of captivating urban charm, with the serene Hoan Kiem Lake and the historic Old Quarter just moments away. This prime location allows guests to easily explore the city's iconic landmarks, including the Ngoc Son Temple and the Thang Long Water Puppet Theatre, all within a convenient reach.

Flora Centre Hotel & Spa Facilities & Services

Facilities for guests at Flora Centre Hotel & Spa are designed to ensure a comfortable and enjoyable experience. The hotel boasts a refreshing outdoor swimming pool, perfect for a leisurely dip or soaking up the sun. For those seeking ultimate relaxation, the on-site spa and wellness center offers a range of rejuvenating treatments and therapies. Guests can also take advantage of the fully equipped fitness center to maintain their workout routine. For families traveling with children, a dedicated kids' club provides entertainment and engaging activities. The hotel offers complimentary Wi-Fi throughout the property, ensuring you stay connected. Additionally, guests can benefit from a complimentary shuttle service to nearby shopping districts and a free parking space for those arriving by car. The spa is open daily from 9:00 AM to 9:00 PM, with treatments starting from PHP 1,500. The fitness center is accessible from 6:00 AM to 10:00 PM.

Flora Centre Hotel & Spa Room Types

Discover a variety of accommodations tailored to suit every traveler's needs with the diverse room types of Flora Centre Hotel & Spa. Choose from elegantly appointed Deluxe Rooms, offering city views and a comfortable retreat after a day of exploration. For those seeking more space and luxury, the Suites provide enhanced amenities and breathtaking vistas. Family Rooms are perfect for larger groups, ensuring everyone has a comfortable place to rest. All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Many of our rooms feature a relaxing bathtub, ideal for unwinding. While we do not currently offer pet-friendly rooms, we are committed to maintaining a pristine environment for all our guests.

Flora Centre Hotel & Spa Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Flora Centre Hotel & Spa. The hotel features a signature restaurant, "The Blossom," serving a delectable array of international and Vietnamese cuisine. Enjoy a lavish seafood buffet every Friday and Saturday evening, featuring the freshest catches of the day, with an estimated price of PHP 2,000 per person. For a more casual experience, "The Garden Cafe" offers light snacks, pastries, and aromatic coffee, perfect for a mid-day break. The cafe is open daily from 7:00 AM to 7:00 PM. In the evening, unwind at "The Sky Lounge," a sophisticated rooftop bar offering panoramic city views and expertly crafted cocktails, with drinks starting from PHP 350. The Sky Lounge operates from 5:00 PM to 12:00 AM.

Flora Centre Hotel & Spa Nearby Attractions and Activities

Explore the vibrant surroundings of Flora Centre Hotel & Spa with its proximity to Hanoi's most captivating attractions. Immerse yourself in the history and culture of the Old Quarter, a labyrinth of charming streets filled with traditional shops and street food vendors. Visit the iconic Hoan Kiem Lake and the picturesque Ngoc Son Temple, a serene oasis in the heart of the city. Discover the rich heritage at the Temple of Literature, Vietnam's first national university. For a glimpse into Vietnam's artistic traditions, the Thang Long Water Puppet Theatre offers mesmerizing performances. Art enthusiasts will appreciate the Vietnam Fine Arts Museum, showcasing a diverse collection of Vietnamese art. If you are looking for other activities around Flora Centre Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Flora Centre Hotel & Spa from the Airport

Navigating your journey to Flora Centre Hotel & Spa is made simple with various transportation options available from Noi Bai International Airport (HAN). The airport premium bus service offers a convenient and affordable way to reach the city center, with routes that can bring you close to the hotel. Metered and coupon taxis are readily available at the airport, providing a direct and comfortable ride. For a more personalized experience, consider the hotel's private airport transfer service, ensuring a seamless arrival. You can also opt for a ride-hailing service for a flexible and convenient journey. The estimated cost for a taxi or ride-hailing service from the airport to Flora Centre Hotel & Spa is approximately PHP 800-1,200, depending on traffic conditions. For pre-booked convenience, explore airport transfer services. The airport transfer service of Flora Centre Hotel & Spa can be arranged directly with the hotel for a stress-free start to your stay. Understanding how to get to Flora Centre Hotel & Spa is key to a smooth travel experience.

Summary of Why You Should Choose to Stay at Flora Centre Hotel & Spa

Flora Centre Hotel & Spa stands out as an exceptional choice for your Hanoi getaway, offering a perfect blend of comfort, convenience, and authentic Vietnamese hospitality. With excellent Room availability at Flora Centre Hotel & Spa, you are sure to find the perfect accommodation for your needs. Here are the top reasons to choose Flora Centre Hotel & Spa:
  • Prime location in the vibrant Hoan Kiem District, close to major attractions.
  • World-class facilities including a swimming pool, spa, and fitness center.
  • Diverse and comfortable room types to suit all travelers.
  • Exquisite dining options featuring both international and local Vietnamese cuisine.
  • Exceptional service and a warm, welcoming atmosphere.
For the best rates and a seamless booking experience, consider Booking Flora Centre Hotel & Spa through Traveloka. Book budget hotels in Hanoi and discover incredible deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Flora Centre Hotel & Spa

Bar, Cafe and Lounge Flora Centre Hotel & Spa
Bar, Cafe and Lounge
Entertainment Facility Flora Centre Hotel & Spa
Entertainment Facility
Fitness Center Flora Centre Hotel & Spa
Fitness Center
Common Space Flora Centre Hotel & Spa
Common Space
Lobby Flora Centre Hotel & Spa
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Spa
  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Flora Centre Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 03:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 03:00 - to 12:00
Available rooms at Flora Centre Hotel & Spa
37
Number of floors in Flora Centre Hotel & Spa
8
Another facilities in Flora Centre Hotel & Spa
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Flora Centre Hotel & Spa

What are available facilities at Flora Centre Hotel & Spa?
There are top facilites at Flora Centre Hotel & Spa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Flora Centre Hotel & Spa?
The standard check-in time at Flora Centre Hotel & Spa is starting from 14:00 - 03:00 while the latest check-out time is at Before 12:00
What is the star rating of Flora Centre Hotel & Spa?
Flora Centre Hotel & Spa is a 4.0-star hotel.
How many floors does Flora Centre Hotel & Spa have?
Flora Centre Hotel & Spa has 8 floors.
How many rooms are available at Flora Centre Hotel & Spa?
Flora Centre Hotel & Spa has 37 rooms in total.
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More Reviews from Other Guests in Flora Centre Hotel & Spa

8.6
Very Good
From 240 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Flora Centre Hotel & Spa

Number of reviews per page
20
40
Top reviews
Tejeshwer
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You get what you pay for. Small rooms, inconsistent room cleaning. Breakfast food was not appetizing
Raymund
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cleanliness
Patty
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were great and friendly. Very helpful! The breakfast was fairly good too. When I arrived there was a water problem (that happened earlier) in my room and so they had to place me for the first night at a sister hotel across the street. They had my luggage moved for me to the original location during the day and the upgraded my room as an apology (which wasn't needed but appreciated). They are a great staff and the location is also fairly walkable to major attractions.
Read More
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Hotel.com images are very misleading. The rooms are neglected, very noisy and cramped. Our Deluxe twin room had 10” between the foot of the bed and the wall. Toilet seat was almost falling off ( and not repaired even after talking to the front desk ), water leaked from tub/shower onto floor from horrible retrofit tub liner and badly fit glass wall. Door to hallway had a 1” gap at the bottom, and no gasket around the door opening.. door sounded like a shotgun blast when shut.. and you hear everyone in the building.
Read More
Diemthu
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our rooms were clean and comfortable. Climate control worked great and sound proofing was excellent. Beds were also very comfortable. Location was great for the Old Quarter. Almost every place we wanted to go to was within 600 meters. Staff was friendly and very willing to help with our questions and provide recommendations. Some areas they can improve are signs of some mush needed maintenance
Read More
Dimario
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.
Read More
Betty
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I guess when I see 4* I had higher expectations but I guess in Hanoi, it’s different. The location was very good. Close to shops, food and everything. But far from the airport. The hotel condition was a different story. First room they gave us was 806 ( elevator only reach to 7 floor and you have to walk a flight yourself). Doable, but not convenient When we went into the room, it was in bad shape. Water stains all over the walls, corners, and pretty sure mold that was painted over. Badly painted patch jobs. We had tiny ants in the bathroom and we killed 4 ants in the bed. AC dripping water down on the floor. The floor boards we warped due to wetness/humidity. We checked in and they said we booked a 3 person room, even when we booked through Expedia they allowed us. We have 2 kids (8,11) which all fit it the room. They charged us $5usd extra for the person (didn’t provide extra towels or toothbrushes- had to reask daily). There was a king and single bed. The single bed was close to the mold. Not ideal for anyone to sleep. There were food crumbs from the single couch, to floor to bathroom. I used the luggage tag sticker from airline to pick up all the food pieces. I brought it attention to staff with showing evidence and they apologized. But due to “no vacancy” we slept in the room. They did come up to vacuum the room. But after 7 hrs of traveling we were too exhausted to care. They promised to move our stuff to new room.
Read More
Chiranjeev
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Fabio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
Corey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great hotel
Chiranjeev
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Jyllene
icon-
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Amarjit
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Kerrina
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Read More
David
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
PREM
icon-Business
Business
2.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here
MARK
icon-Business
Business
4.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

This hotel staff have little experience and poor training This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning. Requests with room service ignored. No towel set in my room upon check in. While all petty annoyances, they are, when added together, symptoms of poor leadership. The food was ok. Room clean. Shower was strong but never warmer than tepid. Internet is awefull. It drops completely very regularly and at all hours of the day and night.
Read More
JANNICE
icon-Leisure
Leisure
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very good
Number of reviews per page
20
40

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Lobby 4 Flora Centre Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 240 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Flora Centre Hotel & Spa

Number of reviews per page
20
40
Top reviews
Tejeshwer
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You get what you pay for. Small rooms, inconsistent room cleaning. Breakfast food was not appetizing
Raymund
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cleanliness
Patty
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff were great and friendly. Very helpful! The breakfast was fairly good too. When I arrived there was a water problem (that happened earlier) in my room and so they had to place me for the first night at a sister hotel across the street. They had my luggage moved for me to the original location during the day and the upgraded my room as an apology (which wasn't needed but appreciated). They are a great staff and the location is also fairly walkable to major attractions.
Read More
Richard
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Hotel.com images are very misleading. The rooms are neglected, very noisy and cramped. Our Deluxe twin room had 10” between the foot of the bed and the wall. Toilet seat was almost falling off ( and not repaired even after talking to the front desk ), water leaked from tub/shower onto floor from horrible retrofit tub liner and badly fit glass wall. Door to hallway had a 1” gap at the bottom, and no gasket around the door opening.. door sounded like a shotgun blast when shut.. and you hear everyone in the building.
Read More
Diemthu
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Our rooms were clean and comfortable. Climate control worked great and sound proofing was excellent. Beds were also very comfortable. Location was great for the Old Quarter. Almost every place we wanted to go to was within 600 meters. Staff was friendly and very willing to help with our questions and provide recommendations. Some areas they can improve are signs of some mush needed maintenance
Read More
Dimario
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.
Read More
Betty
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

I guess when I see 4* I had higher expectations but I guess in Hanoi, it’s different. The location was very good. Close to shops, food and everything. But far from the airport. The hotel condition was a different story. First room they gave us was 806 ( elevator only reach to 7 floor and you have to walk a flight yourself). Doable, but not convenient When we went into the room, it was in bad shape. Water stains all over the walls, corners, and pretty sure mold that was painted over. Badly painted patch jobs. We had tiny ants in the bathroom and we killed 4 ants in the bed. AC dripping water down on the floor. The floor boards we warped due to wetness/humidity. We checked in and they said we booked a 3 person room, even when we booked through Expedia they allowed us. We have 2 kids (8,11) which all fit it the room. They charged us $5usd extra for the person (didn’t provide extra towels or toothbrushes- had to reask daily). There was a king and single bed. The single bed was close to the mold. Not ideal for anyone to sleep. There were food crumbs from the single couch, to floor to bathroom. I used the luggage tag sticker from airline to pick up all the food pieces. I brought it attention to staff with showing evidence and they apologized. But due to “no vacancy” we slept in the room. They did come up to vacuum the room. But after 7 hrs of traveling we were too exhausted to care. They promised to move our stuff to new room.
Read More
Chiranjeev
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Fabio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
Corey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great hotel
Chiranjeev
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Jyllene
icon-
8.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Amarjit
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Kerrina
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Read More
David
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
PREM
icon-Business
Business
2.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here
MARK
icon-Business
Business
4.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

This hotel staff have little experience and poor training This is best exemplified by a phone call too my room at a minute past midnight to sign a document they failed to ask me sign the previous morning. Requests with room service ignored. No towel set in my room upon check in. While all petty annoyances, they are, when added together, symptoms of poor leadership. The food was ok. Room clean. Shower was strong but never warmer than tepid. Internet is awefull. It drops completely very regularly and at all hours of the day and night.
Read More
JANNICE
icon-Leisure
Leisure
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very good
Number of reviews per page
20
40