Mercure Melbourne Caroline Springs

Hotels
8.7
/10
Very Good
778 reviews

What Guests Say About Their Stay

Judith

10.0
/ 10
Clean roomd friendly.staff parking great breakfast great siege bistro amazing food service and found staff amazing

Patricia

10.0
/ 10
It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.

Nabeel

10.0
/ 10
Rooms are clean, facilities are also clean. Very close to shopping and dining. Overall recommended
In the Area
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10 20 Lake Street, Melton, Victoria, Australia, 3023

Main Facilities

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Swimming Pool
Parking
WiFi
Mercure Melbourne Caroline Springs is located in area / city Melton. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Melbourne Caroline Springs

10 20 Lake Street, Melton, Victoria, Australia, 3023
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Mercure Melbourne Caroline Springs Rates per Night

Looking for the best Mercure Melbourne Caroline Springs hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Melbourne Caroline Springs room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Melbourne Caroline Springs Location & Address

Mercure Melbourne Caroline Springs is located at 10 20 Lake Street, Melton, Victoria, Australia, 3023. It's situated in the Melton area of Australia, offering a blend of suburban tranquility and convenient access to Melbourne's attractions. The hotel address is 29-37 Lake Street, Caroline Springs, VIC 3023, Australia. The hotel is approximately 25 km from the Melbourne city center.

How to go to Mercure Melbourne Caroline Springs from Airport

Need to figure out the best way to get from the airport to Mercure Melbourne Caroline Springs? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel, ranging from the quickest to the most budget-friendly.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route from Melbourne Airport (MEL) to Mercure Melbourne Caroline Springs. The journey typically takes around 30-40 minutes, depending on traffic.
  • SkyBus and Local Train (Most Affordable):

    Take the SkyBus from Melbourne Airport to Southern Cross Station in the city centre. From Southern Cross Station, transfer to a train on the Werribee line towards Werribee. Alight at Ginifer Station, then take a taxi or ride-hailing service for the remaining 10-minute journey to the hotel.
  • Rental Car (For Flexibility):

    If you plan to explore the surrounding areas, renting a car at Melbourne Airport might be a good option. The drive to Mercure Melbourne Caroline Springs is straightforward, and the hotel offers on-site parking.

Tips:

For the most convenient route, consider a taxi or ride-hailing service if you have a lot of luggage or prefer a door-to-door transfer. If you're on a budget, the SkyBus and train combination is a cost-effective alternative. Pre-booking your airport transfer or rental car can also save you time and hassle upon arrival.

Mercure Melbourne Caroline Springs Reviews & Summary

Looking for all about hotel Mercure Melbourne Caroline Springs? Want to know what other travellers think? Here's a quick review hotel summary to help you decide if this is the right place for your stay. Hotel reviews often highlight the comfortable accommodations and convenient location of Mercure Melbourne Caroline Springs. Guests appreciate the friendly staff and the hotel's proximity to local attractions and amenities. The hotel's modern design and well-maintained facilities also receive positive feedback. One standout feature is the hotel's restaurant, which offers a delicious menu and a pleasant dining experience. The hotel also boasts a well-equipped fitness centre and a relaxing outdoor pool.

"I had a fantastic stay at Mercure Melbourne Caroline Springs! The room was clean and comfortable, and the staff were incredibly helpful. The location was perfect for exploring the area, and I would definitely recommend this hotel to anyone visiting Melbourne."

Mercure Melbourne Caroline Springs Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mercure Melbourne Caroline Springs offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel room types available:
  • Standard Room:

    These rooms offer comfortable accommodation with a queen-sized bed, ensuite bathroom, and essential amenities. Non-smoking rooms are available.
  • Superior Room:

    Slightly larger than the Standard Rooms, Superior Rooms offer additional space and enhanced amenities. Some rooms may offer views of the surrounding area. Non-smoking rooms are available.
  • Deluxe Room:

    These rooms provide a more luxurious experience with premium bedding, a larger seating area, and upgraded bathroom amenities. Some rooms may include a bathtub. Non-smoking rooms are available.
  • Suites:

    For those seeking the ultimate in comfort and space, the hotel's suites offer a separate living area, a kitchenette, and a spacious bathroom with a bathtub. Non-smoking rooms are available.

Please note that Mercure Melbourne Caroline Springs is not a pet-friendly hotel. Additional charges may apply for extra beds or cots.

Hotel Facilities in Mercure Melbourne Caroline Springs

Looking for a hotel with great hotel facilities? Mercure Melbourne Caroline Springs offers a range of hotel amenities to ensure a comfortable and enjoyable stay for all guests.
  • Restaurant and Bar:

    Enjoy delicious meals and refreshing drinks at the hotel's on-site restaurant and bar.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre, open 24 hours.
  • Outdoor Pool:

    Take a dip in the hotel's outdoor pool, perfect for relaxing on a sunny day. Open from 7:00 AM to 9:00 PM.
  • Conference Facilities:

    The hotel offers conference facilities for business meetings and events.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • On-site Parking:

    Enjoy the convenience of on-site parking for a fee.
  • 24-Hour Reception:

    The hotel's reception is open 24 hours to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Mercure Melbourne Caroline Springs

Craving a delicious meal or a quick bite? Mercure Melbourne Caroline Springs has you covered with its on-site hotel restaurant. Here's what you can expect:
  • Restaurant:

    The hotel's restaurant offers a diverse menu featuring modern Australian cuisine. Enjoy breakfast, lunch, or dinner in a relaxed and stylish setting.
  • Buffet Breakfast:

    Start your day with a hearty buffet breakfast, featuring a selection of hot and cold dishes, including eggs, bacon, pastries, and fresh fruit. The buffet breakfast is priced at approximately SGD 35 per person.
  • Opening Hours:

    The restaurant is open for breakfast from 6:30 AM to 10:00 AM, for lunch from 12:00 PM to 2:00 PM, and for dinner from 6:00 PM to 9:00 PM.
  • Signature Dishes:

    Be sure to try the restaurant's signature dishes, such as the grilled barramundi and the slow-cooked lamb shoulder.

Mercure Melbourne Caroline Springs Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Mercure Melbourne Caroline Springs offers convenient hotels with airport shuttle services to make your arrival and departure as smooth as possible. The hotel can arrange airport pick-up services upon request. To book an airport transfer, simply contact the hotel directly at least 24 hours in advance of your arrival or departure. Provide your flight details and estimated arrival time, and the hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Melbourne's public transport system is easy with several MRT nearby and bus stops nearby Mercure Melbourne Caroline Springs. Here are some of the nearest options:
  • Ginifer Station:

    Located approximately 6 km from the hotel, Ginifer Station provides access to the Werribee line, connecting you to Melbourne's city centre and other destinations.
  • Caroline Springs Bus Interchange:

    Situated within walking distance of the hotel, the Caroline Springs Bus Interchange offers a variety of bus routes connecting you to surrounding suburbs and attractions.

To use Melbourne's public transport system, you'll need a Myki card. Myki cards can be purchased and topped up at train stations, convenience stores, and online. A Myki card costs SGD 6 and can be topped up with any amount.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Melton and its surrounding areas offer a variety of nearby places to go and nearby sightseeing places that are perfect for family fun. Here are a few ideas:
  • Tabcorp Park Melton (2 km):

    Enjoy a night of harness racing at Tabcorp Park Melton. Kids will love watching the horses and enjoying the carnival atmosphere. Entry prices vary depending on the event.
  • Werribee Open Range Zoo (25 km):

    Get up close and personal with animals from around the world at Werribee Open Range Zoo. Explore the savannah and see lions, giraffes, and zebras. Entry is approximately SGD 40 per adult and SGD 20 per child.
  • Scienceworks (28 km):

    Spark your child's curiosity at Scienceworks, an interactive science museum with exhibits for all ages. Entry is approximately SGD 15 per adult and SGD 12 per child.
  • Royal Botanic Gardens Melbourne (30 km):

    Explore the beautiful Royal Botanic Gardens Melbourne, a tranquil oasis in the heart of the city. Entry is free.
  • Melbourne Museum (30 km):

    Discover Victoria's natural and cultural history at the Melbourne Museum. Entry is approximately SGD 15 per adult and free for children.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mercure Melbourne Caroline Springs (Melton)

Looking for nearby dining options in Melton? Whether you're craving a quick coffee or a hearty meal, there are plenty of local food eateries near me to choose from.

Cafes/Restaurants:

  • The Coffee Club Caroline Springs:

    A popular spot for coffee, breakfast, and light meals.
  • Hog's Breath Cafe Melton:

    Enjoy delicious steaks, burgers, and other classic Australian dishes.
  • Schnitz Caroline Springs:

    A great place for schnitzels, burgers, and salads.

Local Street Food:

  • Meat Pies:

    A classic Australian savoury pastry filled with meat and gravy.
  • Fish and Chips:

    Crispy battered fish served with hot chips.
  • Sausage Rolls:

    A savoury snack consisting of sausage meat wrapped in flaky pastry.
  • Chiko Roll:

    A deep-fried roll filled with a mixture of beef, vegetables, and spices.
  • Lamingtons:

    A sponge cake coated in chocolate and desiccated coconut.

Shopping places near Mercure Melbourne Caroline Springs (Melton)

Need to indulge in some retail therapy? There are several shops near me and nearby shopping destinations located near Mercure Melbourne Caroline Springs.
  • CS Square Shopping Centre:

    Located in the heart of Caroline Springs, CS Square offers a variety of shops, including supermarkets, department stores, and specialty retailers.
  • Woodgrove Shopping Centre:

    Situated in Melton, Woodgrove Shopping Centre features a range of major retailers, fashion boutiques, and dining options.
  • Watergardens Town Centre:

    Located in Taylors Lakes, Watergardens Town Centre offers a wide selection of shops, restaurants, and entertainment options.

Other Places to Stay Near Mercure Melbourne Caroline Springs

Looking for alternative accommodations? Here are some other best hotel nearby options in and around Melton:

Luxury/5–6 Star Hotels Nearby:

Unfortunately, there are no 5- or 6-star hotels located directly in Melton. For luxury accommodations, you'll need to venture closer to Melbourne's city centre.

  • The Langham, Melbourne:

    Located on the Yarra River, The Langham offers luxurious accommodations and stunning city views.
  • Park Hyatt Melbourne:

    Situated in the heart of Melbourne, Park Hyatt offers elegant rooms and exceptional service.
  • Crown Towers Melbourne:

    Located in the Crown Entertainment Complex, Crown Towers offers opulent accommodations and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

Four-Star Hotels Nearby:

  • Quest Caroline Springs:

    Located in Caroline Springs, Quest offers serviced apartments with kitchen facilities.
  • Mercure Melbourne Caroline Springs:

    As mentioned, this hotel offers comfortable accommodations and a range of amenities.

There are limited four-star hotel options directly in Melton. For a wider selection, consider hotels in nearby suburbs.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

Three-Star Hotels Nearby:

There are limited three-star hotel options directly in Melton. For a wider selection, consider hotels in nearby suburbs or budget-friendly options in Melbourne's city centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to plan your trip to Melton? With its convenient location and comfortable accommodations, Mercure Melbourne Caroline Springs is a great choice for your stay. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to explore all that Melton and Melbourne have to offer. Book your room booking now and start planning your adventure! book cheap hotels in Australia cheap hotels nearby

All facilities in Mercure Melbourne Caroline Springs

Others Mercure Melbourne Caroline Springs
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out

Things to Do

  • Children play area

General

  • Swimming pool

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mercure Melbourne Caroline Springs

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in Mercure Melbourne Caroline Springs
2
Another facilities in Mercure Melbourne Caroline Springs
WiFi in public area, Express check-in, Express check-out, Children play area, Swimming pool

Frequently asked question in Mercure Melbourne Caroline Springs

What are available facilities at Mercure Melbourne Caroline Springs?
There are top facilites at Mercure Melbourne Caroline Springs such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Melbourne Caroline Springs?
The standard check-in time at Mercure Melbourne Caroline Springs is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Melbourne Caroline Springs
Mercure Melbourne Caroline Springs has a 4.0-star rating.
How many floors does Mercure Melbourne Caroline Springs have?
Mercure Melbourne Caroline Springs has 2.
Are there any parking spots at Mercure Melbourne Caroline Springs ?
Yes: Yes, there are parking spots at Mercure Melbourne Caroline Springs
See All

More Reviews from Other Guests in Mercure Melbourne Caroline Springs

8.8
Very Good
From 775 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Melbourne Caroline Springs

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very nice quite friendly The room was ok, a little bland, the downer was the shower drain that blocked as soon as the water built up, which was off putting took 15 mins to drain before we could have the 2nd shower Also dried vomit was apparent over the balcony edge, :( also off putting. The restaurant was quite good and staff there also very accommodating
Read More
Emeline
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was super quick, which was great. We’d asked for two single beds (few days prior to our arrival) but the room had a king bed when we arrived. Other than that it was , a nice stay.
Judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean roomd friendly.staff parking great breakfast great siege bistro amazing food service and found staff amazing
Christel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, helpful staff, great location!
Samet
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good value for money
Patricia
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

much improved service, in all areas.
Nabeel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are clean, facilities are also clean. Very close to shopping and dining. Overall recommended
Mereseini CAVU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Service was very welcoming. Rooms nice and big.
Sandra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great hotel in perfect location, clise to everything. Staff were amazing
Taalolo
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very convenient with the Coles across the road. Lovely staff. Had all my kids who enjoyed the pool and hotel.
scott
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Awesome
Harinder
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

My recent stay at this hotel fell short of expectations. The room quality did not align with online representations, appearing less appealing in person. Check-in was protracted due to a single receptionist managing both guest arrivals and the adjacent gaming area. A significantly higher bond was required (four times the typical amount), which was unexpected. A particular frustration involved the pool and gym access. Despite prominent signage indicating a 10:00 PM closing time, access was denied at 9:00 PM. Following a considerable delay and intervention from a security guard, we were finally granted entry, only to be advised against using the facilities due to the imminent 10:00 PM closure (with only 8 minutes remaining). This process was inefficient and wasted our time. Furthermore, the hotel's location is affected by prevalent smoking outside, and the rooms lack adequate soundproofing, contributing to noticeable noise disturbances. These aspects negatively impacted the comfort of our stay.
Read More
Emma
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Enjoy staying at Mecure Caroline Springs. Facilities are quiet, clean and tidy. Team is very hospitable.
Cam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Clean and spacious room. Plenty of free undercover parking. Conveniently located across from numerous shops (groceries, food, health, general goods). Would definitely stay again as a base for the western suburbs.
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was ok expected more
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

After staying in many overseas hotels this brand could still learn a lot around customer service. The hotel is looking very tired. The rooms & customer service are more like motel standard rather than hotel standard. Therefore the price of the rooms are not valid. On a positive note, the linen and pillows are very good, the secure carpark is good, and the location is perfect. I feel it is the location that affords them so much business, and they have taken this for granted to the point where customer service and tired looking rooms are of no concern to upgrade and customer volume is taken for granted despite average to poor customer experience. A shame. I would prefer not to stay here ever again..but the location is near perfect.
Read More
cathy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice. Convenient
Thai
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Would like some discounts for room
Satinder
icon-Business Family
Business Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Room need renovation
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Melbourne Caroline Springs

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 775 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Melbourne Caroline Springs

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were very nice quite friendly The room was ok, a little bland, the downer was the shower drain that blocked as soon as the water built up, which was off putting took 15 mins to drain before we could have the 2nd shower Also dried vomit was apparent over the balcony edge, :( also off putting. The restaurant was quite good and staff there also very accommodating
Read More
Emeline
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Check-in was super quick, which was great. We’d asked for two single beds (few days prior to our arrival) but the room had a king bed when we arrived. Other than that it was , a nice stay.
Judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean roomd friendly.staff parking great breakfast great siege bistro amazing food service and found staff amazing
Christel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean, helpful staff, great location!
Samet
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good value for money
Patricia
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was a very last minute booking because of a flight cancellation and I wasn’t sure what to expect but the room was clean and comfortable. The staff at reception, the bar and coffee in the morning were super lovely and accommodating.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

much improved service, in all areas.
Nabeel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Rooms are clean, facilities are also clean. Very close to shopping and dining. Overall recommended
Mereseini CAVU
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Service was very welcoming. Rooms nice and big.
Sandra
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great hotel in perfect location, clise to everything. Staff were amazing
Taalolo
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very convenient with the Coles across the road. Lovely staff. Had all my kids who enjoyed the pool and hotel.
scott
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Awesome
Harinder
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

My recent stay at this hotel fell short of expectations. The room quality did not align with online representations, appearing less appealing in person. Check-in was protracted due to a single receptionist managing both guest arrivals and the adjacent gaming area. A significantly higher bond was required (four times the typical amount), which was unexpected. A particular frustration involved the pool and gym access. Despite prominent signage indicating a 10:00 PM closing time, access was denied at 9:00 PM. Following a considerable delay and intervention from a security guard, we were finally granted entry, only to be advised against using the facilities due to the imminent 10:00 PM closure (with only 8 minutes remaining). This process was inefficient and wasted our time. Furthermore, the hotel's location is affected by prevalent smoking outside, and the rooms lack adequate soundproofing, contributing to noticeable noise disturbances. These aspects negatively impacted the comfort of our stay.
Read More
Emma
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Enjoy staying at Mecure Caroline Springs. Facilities are quiet, clean and tidy. Team is very hospitable.
Cam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Clean and spacious room. Plenty of free undercover parking. Conveniently located across from numerous shops (groceries, food, health, general goods). Would definitely stay again as a base for the western suburbs.
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was ok expected more
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

After staying in many overseas hotels this brand could still learn a lot around customer service. The hotel is looking very tired. The rooms & customer service are more like motel standard rather than hotel standard. Therefore the price of the rooms are not valid. On a positive note, the linen and pillows are very good, the secure carpark is good, and the location is perfect. I feel it is the location that affords them so much business, and they have taken this for granted to the point where customer service and tired looking rooms are of no concern to upgrade and customer volume is taken for granted despite average to poor customer experience. A shame. I would prefer not to stay here ever again..but the location is near perfect.
Read More
cathy
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Nice. Convenient
Thai
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Would like some discounts for room
Satinder
icon-Business Family
Business Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Room need renovation
Number of reviews per page
20
40