Basecamp Suites Revelstoke

There’s no front desk or staff and the heat pump barely works. We came in on a really hot day and the unit was scorching when we walked in. The thermostat did nothing when we set it to cool the place down. Zero air flow from the vents. Thank god Save On Foods (the only place open in town) had desk fans for sale. Otherwise it was a pretty nice unit but you guys really need to fix the cooling situation. It’s unacceptable to have zero airflow into the unit. I opened up the door and inspected the heat pump and it’s from 2023. You guys really need to get it together and get your equipment working properly.

Excellent

Perfect

Room was super clean and really lovely for a few days in Revelstoke! The location is so central to everything. My negatives: Towels were in short supply, considering there’s a hot tub on premise. Also, our A/C was weak.

Only got two towels no hand towels. Conditioner was empty and the tp was very low. Need black out curtains on windows and still had winter bedding.

Clean and comfortable No issues

Basecampe our go to when we travel thru BC, huge rooms for a good price. Accommodates big family’s also

Having the kitchen was such a bonus here and you could not get closer to town. Highly recommend the bbq place across street- smoked pork! Place seemed brand new so it was perfectly clean! Revelstoke is a great spot to hang

This place is awesome even though there is no check in on-site. Everything is remote, you get room number and access code in email. Spacious rooms with full kitchen and washer and dryer in the unit.

Condo was clean, comfortable, and well equipped. Hot Tub was great to relax in at the end of the day.

the kitchen area is huge and the hot tub has a lovely view

Very clean. On line check in was easy. But the question "staff are helpful" could not be answered as there are no staff on site. We had no hot water. The only recourse was to phone, but it was 5:00 am when we discovered that and we were checking out in a couple of hours. The king size bed was very nice but only one side had a bedside table so there was no where for one person to put phone etc.

The place felt just like a home away from home. Although we had to pay a large deposit upfront, it was refunded within a day with no issues. The space was clean, spacious, and very comfortable. It was so convenient being able to cook, relax, and even do our laundry during the stay. Overall, it was a great experience and we would happily stay again.

Room was filthy. Used towels on the racks, garbage left in the room from previous guest, sticky floors, hairs in bathroom, hadn’t been dusted in ages, and silverfish and ants crawling around. Yuck.

I loved my stay with Basecamp Suites. Instructions for entering were clear, the location was perfect, and the staff were friendly and helpful. I plan to stay with them any time I pass through Revelstoke from here on out.

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No towels in bathroom, so I called the number as instructed and left a message. No one returned my call

Yes, it could use more plates, and cups. No laundry available

Stop at this place when heading to Kelowna from Calgary. It’s perfect spot to rest, have a hot tub, great coffee

It’s a cool spot in a great location right downtown Revelstoke. Convenient access to all of the cute little shops and many dining options. Loved the convenience of the full kitchen. A couple of issues came up, like the cleaning was pretty poor in the upstairs area. The staff offered to come in and re-clean, or move us to a different room, but by that point we were already unpacked in the bedrooms downstairs and it felt more intrusive to have someone come into our space once we were already settled. We did appreciate the offer, however. A weird thing that is not explicit is there is no elevator on sight, or if there is it is not marked, so just be aware that you’ll be lugging your heavy bags up two flights of stairs to get to your room. The other weird thing was that on our second day one of the staff just walked in. My sister heard the door open and called downstairs and one of the staff had let themselves into the room and said he was told we needed more hand towels. We did not ask for more hand towels. Also, what happened to knocking and waiting for someone to answer the door? It was very unwelcome and made us feel kind of sketchy that just anyone could walk in as there is no latch on the door to add extra security. Also two of the windows were broken and couldn’t be opened. Overall just not great.