Hidden Ridge Resort

Apartments
8.4
/10
Very Good
4,384 reviews

What Guests Say About Their Stay

Sookie

10.0
/ 10
The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend

Christiaan de

10.0
/ 10
Very easy check in and friendly staff. I liked the free wood for fire place.

Justine

10.0
/ 10
Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests.
In the Area
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901 Hidden Ridge Way, Alberta, Canada, T1L 1H8

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Hidden Ridge Resort is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hidden Ridge Resort

901 Hidden Ridge Way, Alberta, Canada, T1L 1H8
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Discover More About Hidden Ridge Resort

Location


Staying at Hidden Ridge Resort is a good choice when you are visiting Alberta.

About Hidden Ridge Resort

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hidden Ridge Resort is a apartment with great comfort and excellent service according to most apartment's guests.

With all facilities offered, Hidden Ridge Resort is the right place to stay.

All facilities in Hidden Ridge Resort

Others Hidden Ridge Resort
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Picnic area
  • Barbecue
  • Sauna

Public Facilities

  • Others
  • Smoke-free area
  • Coffee/tea in lobby

General

  • Parking
  • Fireplace in lobby

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hidden Ridge Resort

Important Note
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hidden Ridge Resort
107
Number of floors in Hidden Ridge Resort
2
Another facilities in Hidden Ridge Resort
Laundry service, Tours, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Hidden Ridge Resort

What are available facilities at Hidden Ridge Resort?
There are top facilites at Hidden Ridge Resort such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hidden Ridge Resort?
The standard check-in time at Hidden Ridge Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Hidden Ridge Resort
Hidden Ridge Resort has a 3.5-star rating.
How many floors does Hidden Ridge Resort have?
Hidden Ridge Resort has 2.
How many rooms are available at Hidden Ridge Resort
Hidden Ridge Resort has 107.
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More Reviews from Other Guests in Hidden Ridge Resort

8.4
Very Good
From 4,384 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hidden Ridge Resort

Number of reviews per page
20
40
Top reviews
Sookie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend
Christiaan de
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very easy check in and friendly staff. I liked the free wood for fire place.
Maurice
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were excellent and check in was easy. The rooms are somewhat dated and could use an update.
Kim
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were great. Place was clean. But: Lamp was broken Tub and sink rusted. Place is a bit dated.
Mindy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay! I always love staying at Hidden Ridge!
Britta
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always the best hot tub in Banff
Bernhard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lady at desk was very friendly and helpful
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous accommodation and friendly staff
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic family experience
amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub could of been hotter bakconey view great but not cleared no big deal.
Oliver
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean spacious suite, pleasant helpful staff, beautiful views.
Chelsey
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Upon check in, areas of the room were noticing dirty and unkept - dirty around the toilet and on the bathroom floor, dishes in the cupboards were put away dirty and needed to be rewashed. Stairs were covered in ice and not shoveled, patio had a foot of snow on it and was unusable, kitchen tiles where the floor meets the cupboards were dirty and clearly unwashed, Bath tub was plugged an did not drain and bathroom sink was leaking on the floor. Hotel staff eventually brought a bucket at 9:30pm once we were in bed. This is our third year in this hotel and will likely not stay again after this trip.
Read More
PAUL M
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to go here again. So I am trying to be constructive with my criticism. The owner/operator of this place is so cheap it is almost funny. I don't have a problem with the workers here. I can just tell that the owner doesn't want to invest a dime into this place. The microwave was replaced and instead of getting one that fits the size in the wall, they get one twice too small. And it is a no name brand. I cannot find the brand name on it anywhere. It is a Temu special. There was dust just caked on the TV in the bedroom. How long does it take to run a dust cloth over it ? The TVs are Sharp Aquos from 2009 with no modern features. How about investing in a TV upgrade? The rest of the bedroom was way too dusty. Maintenance was lacking everywhere. Loose hinges, towel racks hanging half off. And most of this stuff could be fixed by a handyman in half a day. Who are the maintenance ppl and how can they not see this stuff ? There's a layer of scum around the hot tubs that people sign their name in. Is it really that impossible to remove it ? It seems like the owner has such a good location that they can get away with anything. There's zero pride in it.
Read More
Natalie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly, helpful staff. Free bus service was fantastic and very convenient.
Albert Frederic
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great service
Justine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests.
Tara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property has a beautiful view from the hot tub. Staff are friendly and very helpful. Appreciated the bus pass for Banff transit to get to and from. I have stayed here many times and always enjoy the stay. Love the wood fire place in the rooms.
Sarah
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great. Enforcement on dog noise non exsistent. Had a huge dog above us, that barked constantly.
Johanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was our second time staying at Hidden Ridge Resort. We love the rooms, hot pools, and location. The only thing that could improve is the parking. It can be difficult to find a spot close to your unit (or at all) when it’s busy. But despite this, we will come back!
brent
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great friendly staff
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hidden Ridge Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 4,384 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hidden Ridge Resort

Number of reviews per page
20
40
Top reviews
Sookie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room had a kitchen and the front desk service was wonderful .We went inside the hot spring and sauna highly recommend
Christiaan de
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very easy check in and friendly staff. I liked the free wood for fire place.
Maurice
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff were excellent and check in was easy. The rooms are somewhat dated and could use an update.
Kim
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were great. Place was clean. But: Lamp was broken Tub and sink rusted. Place is a bit dated.
Mindy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay! I always love staying at Hidden Ridge!
Britta
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always the best hot tub in Banff
Bernhard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lady at desk was very friendly and helpful
Joel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fabulous accommodation and friendly staff
Gabriela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic family experience
amy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hot tub could of been hotter bakconey view great but not cleared no big deal.
Oliver
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean spacious suite, pleasant helpful staff, beautiful views.
Chelsey
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Upon check in, areas of the room were noticing dirty and unkept - dirty around the toilet and on the bathroom floor, dishes in the cupboards were put away dirty and needed to be rewashed. Stairs were covered in ice and not shoveled, patio had a foot of snow on it and was unusable, kitchen tiles where the floor meets the cupboards were dirty and clearly unwashed, Bath tub was plugged an did not drain and bathroom sink was leaking on the floor. Hotel staff eventually brought a bucket at 9:30pm once we were in bed. This is our third year in this hotel and will likely not stay again after this trip.
Read More
PAUL M
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I want to go here again. So I am trying to be constructive with my criticism. The owner/operator of this place is so cheap it is almost funny. I don't have a problem with the workers here. I can just tell that the owner doesn't want to invest a dime into this place. The microwave was replaced and instead of getting one that fits the size in the wall, they get one twice too small. And it is a no name brand. I cannot find the brand name on it anywhere. It is a Temu special. There was dust just caked on the TV in the bedroom. How long does it take to run a dust cloth over it ? The TVs are Sharp Aquos from 2009 with no modern features. How about investing in a TV upgrade? The rest of the bedroom was way too dusty. Maintenance was lacking everywhere. Loose hinges, towel racks hanging half off. And most of this stuff could be fixed by a handyman in half a day. Who are the maintenance ppl and how can they not see this stuff ? There's a layer of scum around the hot tubs that people sign their name in. Is it really that impossible to remove it ? It seems like the owner has such a good location that they can get away with anything. There's zero pride in it.
Read More
Natalie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly, helpful staff. Free bus service was fantastic and very convenient.
Albert Frederic
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great service
Justine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location! The hot tub and sauna were a lovely way to end each day. The room was great, had everything we needed for our family stay. The bus was free and very convenient. Staff were very helpful and friendly. My only criticism is that one working washing machine and dryer is not enough for the resort’s guests.
Tara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property has a beautiful view from the hot tub. Staff are friendly and very helpful. Appreciated the bus pass for Banff transit to get to and from. I have stayed here many times and always enjoy the stay. Love the wood fire place in the rooms.
Sarah
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was great. Enforcement on dog noise non exsistent. Had a huge dog above us, that barked constantly.
Johanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was our second time staying at Hidden Ridge Resort. We love the rooms, hot pools, and location. The only thing that could improve is the parking. It can be difficult to find a spot close to your unit (or at all) when it’s busy. But despite this, we will come back!
brent
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great friendly staff
Number of reviews per page
20
40