Hotel Victoria

Clean

Limited alcoholic drink options

Room was spotless and the staff were very friendly.

Very nice !

Room was clean, staff was great, even helped me get my phone back :)

Love the vibe of this hotel.

Very cute place love the vintage style decor in the lobby and bar. Room was decent. Cold at times in the winter but the heater was pretty good just didint reach the bathroom well. Mini fridge in room and close to union station. Cute place

Disappointing Stay for the Price. I recently stayed at this hotel for 3 nights, paying approximately $1300, and unfortunately, the experience did not meet the expectations set by that price point. Front Desk: The check-in and check-out process was very unpleasant. The lady at the desk was cold and unfriendly, giving the distinct feeling that I was bothering her simply by needing service. Room Noise: The room was small, and the noise level was disruptive. The bathroom fan turned on and off randomly day and night, making a loud noise. A relentless, annoying "bip" noise occurred every 10 seconds from the corridor, which was clearly audible from the bed. View to the bricks.. Dining: Breakfast service was extremely slow. Even with only a few other people dining, it took a minimum of 30 minutes after ordering to receive the food. Amenities: There was no coffee machine in the room, only instant coffee packets, which is subpar for a hotel in this price category. Positive Notes: The hotel was relatively clean. The actual food, once received, was good. The live music in the common area was a nice touch. While the cleanliness and food were positive, the poor service, disruptive noise issues, and slow dining made the stay very frustrating, especially considering the high cost of over $400 per night. I will avoid this hotel in the future and seek better value elsewhere.

Basic

The staff is wonderful and the breakfast was delicious. It's a cozy hotel with a lot of character.

It was average and slightly disappointing. For over $300 I paid to stay in a tiny box where the view was of a brick wall. No full length mirror in the room either which was odd. Location was central and good, lobby was very cute, but the hotel bar was also closed on Saturday night. Would not return.

The Hilton room was dirty and moldy. Bugs in the bathroom. Not recommended

Clean room good location

There is a lot of history, that was interesting. There is an on-site coffee shop/resto which is handy. Super convenient location. Lobby is lovely. Spent lots of time there since there was no comfy seating in the room, just a desk chair. Not sure what was up with the tv/power. The tv shows would pause for a few seconds every once in a while. Loose electrical plug and flickering lights. Worth what I paid. No bells, no whistles, but a comfortable bed.

We had a great stay at Hotel Victoria. Riya at the front desk was very helpful and was wonderful getting us situated with an early check-in.The room was spacious, clean and had everything we needed. The breakfast menu had something for everyone. We originally selected this hotel for the Heritage designation and location and now wish we'd had a longer stay. Beautiful inside and walkable to Scotiabank arena, Union Station, CN tower, Rogers Center, Eaton Centre, and Nathan Phillips Square. We hopped on the metro back from UofT, Yorkville and the ROM. Would definitely stay again!

Room was clean.

Very clean rooms and super friendly staff.will definitely visit again.

Check in was gruelling, wanted to switch card that booked with. We were charged the deposit on both cards. The machines wouldn’t process ours and another guests cards so did an email transfer, then they called our room and wanted us to come back down after check in took 45 minutes already. The Saturday staff did not seem apologetic or able to explain the issue, but the gentleman who checked us out was apologetic about the double charge and explained better than the manager had. The bedside tables and “desk” were not cleaned at all, debris and glass rings. The bed sheet didn't fit the bed and wouldn’t stay on which was sort of gross, was a king bed and probably a queen sheet. Base board heater in bathroom didn’t work so bathroom was cold, especially since the A/C was blasting when we came in the room in mid November. Tv chrome-cast and airplay does not work which didn’t matter too much but was just annoying.

The hotel is cute and in a great location. Room was clean and ready when we arrived.

Very convenient central location, clean rooms, friendly staff and great room service.