What do past guests say about Inn at the Quay?

Inn at the Quay is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Inn at the Quay

Name: Inn at the Quay
Address: 900 Quayside Dr, Vancouver, British Columbia, Canada, V3M6G1, 900 Quayside Dr, British Columbia, V3M6G1, Canada
Rating: 8.9

Hotels

8.9

/10

Exceptional

1,005 reviews

What Guests Say About Their Stay

Rosalie

10.0

/ 10

Everything was extremely perfect. I would definitely stay in your hotel again.

Margaret

10.0

/ 10

The room was very clean and the staff were very friendly. Great place to stay

Jean

10.0

/ 10

Check in personal we very pleasant and helpful. Room was very clean and view was amazing.

In the Area

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900 Quayside Dr, Vancouver, British Columbia, Canada, V3M6G1

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Inn at the Quay is a hotel is located at Vancouver. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Inn at the Quay

900 Quayside Dr, Vancouver, British Columbia, Canada, V3M6G1

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Discover More About Inn at the Quay

Location

Inn at the Quay is a hotel is located at Vancouver.

About Inn at the Quay

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Inn at the Quay exclusively for you.

Inn at the Quay is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Inn at the Quay.

All facilities in Inn at the Quay

Others

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist

General

Banquet
Ballroom
Fireplace in lobby
Parking (surcharge)
Terrace

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting rooms
Conference room
Business center
Conference rooms
Computer station

Things to Do

Romantic proposal packages
Sauna

Food and Drinks

Bar
Breakfast

Connectivity

Free WiFi

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Inn at the Quay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
Self parking fee: CAD 17.00 per day (in/out privileges)
Pet fee: CAD 50 per accommodation (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:

16:00 - 03:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 03:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Inn at the Quay	126
Number of floors in Inn at the Quay	9
Another facilities in Inn at the Quay	Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Inn at the Quay

What are available facilities at Inn at the Quay?

There are top facilites at Inn at the Quay such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Inn at the Quay?

The standard check-in time at Inn at the Quay is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00

Does Inn at the Quay provide breakfast?

Yes, Inn at the Quay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Inn at the Quay

Inn at the Quay has a 4.0-star rating.

How many floors does Inn at the Quay have?

Inn at the Quay has 9.

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More Reviews from Other Guests in Inn at the Quay

Overall Ratings & Reviews Inn at the Quay

Traveloka (4)

Other sources (1,001)

9.0

Exceptional

From 1,001 reviews

Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Inn at the Quay

Number of reviews per page

Top reviews

Cynthia

Leisure with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Love the location and staff!

Jerry

Business

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The front desk gentleman was very standoffish. I get that a lot of people who book in that area party. But I work 16hrs and just needed somewhere to sleep. His tone and demeanor made me feel like I wasn’t welcomed.

Rosalie

Business

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Everything was extremely perfect. I would definitely stay in your hotel again.

Dee

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Location isn't as accessible from the metro station as it looks. There are many stairs and a roundabout path must be taken to get to the hotel from the train. Room wasn't available when I arrived, which is fine, but I had to go back and check with the front desk to figure out when one was ready, I never got a text or email. Room had a nice view but was otherwise unremarkable. My partner described the mattress as "carboard-like". The shower head in the shower was so low I had to squat to wash my hair and I'm not even that tall of a girl. But things were generally pretty clean.

Matthew

Business

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Dated, next to elevator and ice machine that ran all night, thin walls so I listened to other rooms TVs and people yelling in hallway. Dirty dishes left by ice machine for more then 24 hours so I question housekeeping.

Glen

Business with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, friendly staff nice location

Michael

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Had a great time.

Tina

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It didn’t disappoint

Soneeca

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

I love the experience

Margaret

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was very clean and the staff were very friendly. Great place to stay

John

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Alm was good thank you

Kelsey

Business and Leisure Family

4.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

No parking in front. Went to parkade but no key to get up and had to walk through and up. Front desk person was mediocre and just handed keys with no info on pool, wifi etc. got up after 5 hours of travel and couldn’t find a room service menu. Called down to front desk and they told us to come down for it - wow awesome service we are paying for. Received room service and room was decent but no seasoning brought up, no water. Just a plate on a tray with silverware. First and last stay for us.

Jean

Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Check in personal we very pleasant and helpful. Room was very clean and view was amazing.

linda

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Awesome views, clean and friendly staff.

kathryn

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I absolutely loved my trip there. We don’t live very far away, but the view out my window was insane. We stayed on the Quay side and had a balcony, and it’s quite surreal to be lying in your bed and watch a boat go by. I will 100% be back… I didn’t really give a rating for the free breakfast because there wasn’t one and the picture of the room has my blanket blankets on the bed. But it was very clean, right beside the market, convenient parking at a really cheap rate for the area, and the staff was amazing and we had a great time

Lorraine

Leisure Family

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No microwave was available to in the lobby, and the stairmaster in the fitness center did not work properly (selecting a program did not work; had to manually increase the level), but what was really disappointing was going to the restaurant next door, The Boathouse, after the hotel clerk handed me a card that stated a 20% discount if we eat at there. My companion and I relied on the card and ordered food that totaled over $200. We were handed the bill, however, that showed a $20 deduction, not 20%. When I questioned the bill, the manager was called who explained that the card is good for up to $20. I asked why it was not mentioned on the card and she said to talk to the hotel clerk, so I did. The hotel clerk said that she never heard of the $20 limit. I went back to the manager and she stormed to the front desk to tell the clerk about the limit. Not getting the discount was ok with me; it was the restaurant manager's rude behavior that bothered me. She made no apology whatsoever and just gave me this 'too bad' attitude. We had favorite restaurants to go to in New Westminster. We tried The Boathouse only because of the offer that turned out to be misleading.

Amanda

Business

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Mary Ellen

Business and Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel staff and service. Perfect location and river views. Balcony and room were really comfortable.

Lindsay

Business and Leisure with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Clean, fairly new, great views

Maryanne

Business and Leisure Family

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful view of the river, clean room, friendly and kind staff, shopping and restaurants, dos and esthetics all in a few steps!!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.