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8.4
/10
Very Good
573 reviews

What Guests Say About Their Stay

Johnny

10.0
/ 10
Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!

Hovert

10.0
/ 10
Good location, very closed to west lake, concierge very helpful, friendly and knowledgeable.

Maristela

10.0
/ 10
I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and entertainment to fit my schedule.
In the Area
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333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002

Main Facilities

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This accommodation offers:
Swimming pool
Parking
Express check-out
Sofitel Hangzhou Westlake is a 5-star hotels that has been welcoming guests since 2001. The accommodation went through a renovation in 2014. Sofitel Hangzhou Westlake is part of Accor. There are 233 rooms spread across 5 floors.
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What's around Sofitel Hangzhou Westlake

333 West Lake Avenue, Zhejiang Province, 333 Westlake Avenue, Shangcheng, Shangcheng Qu, Hangzhou, Zhejiang, China, 310002
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Bedroom Sofitel Hangzhou Westlake
Bedroom 2 Sofitel Hangzhou Westlake

Discover More About Sofitel Hangzhou Westlake

What You Might Like - All About Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a luxurious and memorable stay. Guests frequently praise the hotel's impeccable service, highlighting the staff's attentiveness and willingness to go the extra mile to ensure a comfortable experience. The stunning location, overlooking the picturesque West Lake, is another major draw, offering breathtaking views and a tranquil atmosphere. Many appreciate the blend of modern elegance and traditional Chinese design elements throughout the hotel. Overall, Sofitel Hangzhou Westlake provides an unforgettable experience, combining exceptional service with a prime location and sophisticated ambiance.

The hotel's popularity stems from its ability to cater to a wide range of travellers. Whether you're a couple seeking a romantic getaway, a family looking for a luxurious retreat, or a business traveller needing a comfortable and efficient base, Sofitel Hangzhou Westlake delivers. The extensive facilities, including a stunning pool and a variety of dining options, add to its appeal. The hotel's commitment to sustainability and its integration with the local community also resonate with environmentally conscious travellers. In short, it's a truly exceptional hotel that consistently exceeds expectations.

One guest recently described their stay as "absolutely unforgettable". They raved about the breathtaking views, the exceptional service, and the overall luxurious feel of the hotel. They particularly enjoyed the delicious food and the relaxing atmosphere. This positive feedback reflects the consistent high standards maintained by Sofitel Hangzhou Westlake, making it a highly recommended choice for anyone visiting Hangzhou.

Concept & Design Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake boasts a sophisticated design concept that seamlessly blends modern elegance with traditional Chinese aesthetics. The architecture and interior design are inspired by the natural beauty of West Lake, incorporating elements that reflect the region's rich cultural heritage. The use of natural materials, calming colour palettes, and carefully chosen artwork creates a serene and inviting atmosphere. The hotel's design is a testament to the harmonious integration of contemporary style and timeless Chinese charm.

While specific designer names may not be prominently featured, the design's thoughtful execution speaks volumes. The overall aesthetic is one of refined luxury, with attention to detail evident in every aspect, from the meticulously crafted furniture to the carefully curated artwork. The result is a space that feels both luxurious and welcoming, creating a truly memorable experience for guests.

Stepping into the hotel lobby is like entering a tranquil oasis. The spacious and elegantly appointed space is bathed in natural light, creating a warm and inviting atmosphere. Comfortable seating areas encourage relaxation, while the subtle yet sophisticated décor adds to the overall sense of calm and sophistication. The lobby serves as a perfect introduction to the hotel's refined elegance and impeccable service.

Different Hotel Room Types Available in Sofitel Hangzhou Westlake

Choosing the perfect hotel room type is crucial for a comfortable stay. We offer a range of hotel bedroom types to suit your needs, from cosy doubles to spacious suites. Consider your preferences when selecting from our categories of hotel rooms and different hotel room types.

  • Classic Room: Offers a comfortable space with city views. Smoking and non-smoking options available. No bathtub or bidet.
  • Superior Room: Slightly larger than the Classic Room, with options for lake views. Smoking and non-smoking options available. Bathtub available in some rooms.
  • Deluxe Room: Spacious room with stunning lake views. Smoking and non-smoking options available. Bathtub and bidet available.
  • Suite: Offers a separate living area and bedroom, providing ample space and luxury. Lake views are standard. Smoking and non-smoking options available. Bathtub and bidet included.

Unfortunately, Sofitel Hangzhou Westlake does not currently accommodate pets.

Unique Hotel Facilities in Sofitel Hangzhou Westlake

Our hotel facilities are designed to enhance your stay, offering a range of amenities for both relaxation and recreation. From our stunning pool to our state-of-the-art fitness centre, we cater to diverse preferences. Explore our hotel with pool and other exceptional features.

  • Swimming Pool: A large outdoor pool with stunning views, open from 7 am to 10 pm.
  • Fitness Centre: State-of-the-art equipment available 24/7.
  • Spa: Offers a range of treatments and massages (additional charges apply, prices vary depending on the treatment). Open from 10 am to 10 pm.
  • Kids' Club: A supervised play area for children, open from 9 am to 6 pm. (Additional charges may apply for extended hours).

Hotel Buffet or Hotel Restaurant / Cafe Available in Sofitel Hangzhou Westlake

Indulge in a variety of culinary experiences at Sofitel Hangzhou Westlake. From lavish buffets to exquisite à la carte dining, our hotel restaurant and hotel cafe offer something for every taste. Explore our hotel buffet options and more.

  • The West Lake Restaurant: Offers a wide selection of Cantonese and international dishes. Open for breakfast, lunch, and dinner. Prices vary depending on the meal and dishes chosen.
  • The Lobby Lounge: A relaxed cafe serving light snacks, pastries, and beverages throughout the day. Open from 7 am to 11 pm.
  • The Terrace Bar: Offers a selection of cocktails, wines, and spirits, with stunning lake views. Open from 5 pm to 1 am.
  • Daily Buffet Breakfast: A wide selection of Western and Asian breakfast items. Included in the room rate for most room types.

Easy Access from and to Airport

Reaching Sofitel Hangzhou Westlake from the airport is straightforward. Several options are available, making your hotel transfer convenient. Consider our hotels with airport shuttle service or other transfer from airport to hotel options.

  • Taxi: Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle: The hotel offers a pre-booked airport shuttle service. Contact the hotel at least 24 hours in advance to arrange your hotel to airport transfer.
  • Private Car Service: A more luxurious option, offering a comfortable and private transfer.

Nearby MRT Station & Bus Stops Nearby

Sofitel Hangzhou Westlake enjoys excellent public transport links. The nearest MRT nearby and nearby bus station provide easy access to various parts of the city. Find your way around easily with our guide to nearby MRT station and bus stops nearby.

  • MRT Station: The nearest MRT station is approximately a 15-minute taxi ride from the hotel.
  • Bus Stop: Several bus stops are located within a 5-10 minute walk from the hotel. You can purchase bus tickets directly from the driver.

Nearby Attractions / Landmarks for Family / Kid Friendly near Sofitel Hangzhou Westlake

Explore the many family-friendly nearby attractions and nearby activities near Sofitel Hangzhou Westlake. Discover nearby sightseeing places and things to see nearby that will create lasting memories.

  • West Lake: A stunning lake offering boat rides, scenic walks, and breathtaking views (Free entry). A short taxi ride from the hotel.
  • Hangzhou Zoo: Home to a wide variety of animals (Entry fee applies). Approximately a 30-minute taxi ride from the hotel.
  • China National Silk Museum: Learn about the history and production of silk (Entry fee applies). A 20-minute taxi ride from the hotel.
  • Lingyin Temple: A beautiful Buddhist temple with stunning architecture (Free entry). A 30-minute taxi ride from the hotel.
  • Yue Fei Temple: A historical temple dedicated to a famous Chinese general (Entry fee applies). A 25-minute taxi ride from the hotel.

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Other Accommodations near Sofitel Hangzhou Westlake

Looking for affordable hotels nearby or other accommodation options? We've compiled a list of cheap hotels nearby and other hotels in various price ranges to suit your budget. Find your perfect stay among our selection of 3 star hotel nearby, 4 star hotel near me, and 5 stars hotel near by options.

  • Luxury Accommodations: (Please note that specific luxury hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)
  • 4 Star Hotels: (Please note that specific 4-star hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)
  • 3 Star Hotels: (Please note that specific 3-star hotel names in the immediate vicinity of Sofitel Hangzhou Westlake were not readily available. A wider search may be required to find suitable options.)

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With its stunning location, luxurious amenities, and impeccable service, Sofitel Hangzhou Westlake offers an unforgettable experience. To make your trip even more convenient, consider booking your stay through Traveloka. We offer competitive prices and a wide selection of affordable hotels, ensuring you find the perfect accommodation to suit your needs and budget. To find the best deals on cheap hotels nearby, simply use our search function. And don't forget to book your flights with us too – you can even book cheap air tickets to Vietnam to start your adventure! Start planning your dream getaway today by browsing our selection of bookcheap hotels and make the most of your trip.

All facilities in Sofitel Hangzhou Westlake

Facility

  • Swimming pool
Entertainment Facility Sofitel Hangzhou Westlake
Entertainment Facility
Bedroom Sofitel Hangzhou Westlake
Bedroom
Others Sofitel Hangzhou Westlake
Others
Restaurant Sofitel Hangzhou Westlake
Restaurant

Transportation

  • RV / Bus / Truck Parking

Guest Services

  • 24-hour front desk
  • Express check-in
  • Express check-out
  • Concierge

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in Sofitel Hangzhou Westlake

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Sofitel Hangzhou Westlake
233
Number of floors in Sofitel Hangzhou Westlake
5
Another facilities in Sofitel Hangzhou Westlake
RV / Bus / Truck Parking, 24-hour front desk, Express check-in, Express check-out, Concierge

Frequently asked question in Sofitel Hangzhou Westlake

What is normal check-in & check-out time at Sofitel Hangzhou Westlake?
The standard check-in time at Sofitel Hangzhou Westlake is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake has a 5.0-star rating.
How many floors does Sofitel Hangzhou Westlake have?
Sofitel Hangzhou Westlake has 5.
How many rooms are available at Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake has 233.
Is there a swimming pool at Sofitel Hangzhou Westlake?
Yes, a swimming pool is available at Sofitel Hangzhou Westlake.
See All

More Reviews from Other Guests in Sofitel Hangzhou Westlake

8.4
Very Good
From 552 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Sofitel Hangzhou Westlake

Number of reviews per page
20
40
Top reviews
Yuen Kan
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good hotel with great location!!
Linlin
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Carpet was kind of dirty.
Katheryn Louise
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was sub standard for a 5 star hotel. At best it is worthy of 3 stars. The shower was over bath and everyth8ng screamed 1995. Everything needs a massive refurbishment. Staff were nice and the room clean. Breakfast ok and location to the westlake excellent. Its ok but dont expect the 5 star treamtment.
Sandy
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location is wonderful. The staff were very friendly and helpful except the intern from Nepal in the Concierge (he could not help at all but didn't let us know. Luckily We followed up with the Chinese manager who helped us immediately to prevent a delay).
Johnny
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great stay. The staff is the best. The breakfast delicious, lots of western options, big variety of dishes, very nice presented. The staff in the restaurant was so helpful and nice to us. Great location. Rooms a bit small, but enough. Thanks a lot!
Hovert
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good location, very closed to west lake, concierge very helpful, friendly and knowledgeable.
Maristela
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I chose the hotel for the location and views. It is situated on the corner of the West Lake, at walking distance to both upscale and local markets and served by underground stations. The front rooms have large windows with lateral view of the lake promenade (ask for a room on the left wing for more scenic views). This was a last minute work & leisure trip with not much preparation. All the staff was very attentive and helpful but concierge Tim stood out, suggesting and booking tours and entertainment to fit my schedule.
Read More
Giuseppe
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Conveniently located close to West Lake.
Mario
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Muy amables todo el mundo! Los conserjes oendientes de todo.
Se-yi
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was a decent hotel, large room size but non-smoking smelt so strongly of cigarettes we had to ask to move. Not many of the staff spoke English or at least not at the level to discuss the matter but this was solved using a translation app on my phone. To be fair to the staff, they got us an air prurifier and when that didn't work, they moved us to a different room without any quibble and that one fortunately did not smell. Gym was quite small but okay, however had one incident where my wife needed to use the facilities and the gym changing rooms did not have one, so we walked down the corridor to the adjoining spa and she used the toilet there. We were borderline aggressively chased then followed out despite us trying to explain what had happened.
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SuNu
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room doesn’t have central air on. I ask the stuff he told me it’s not the time to turn central AC yet because not hot enough. I think the building is too old . Just central AC It’s very humid in the room. The floor carpet is looking very dirty.
NANDAN
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

An excellent choice if you're visiting Hangzhou — the hotel's proximity to West Lake is one of its biggest highlights. After dinner, we found ourselves taking long, leisurely walks along the lake, which was absolutely lovely. We had a corner room facing the lake, and the view made it even more special. The rooms were clean, well-maintained, and comfortable throughout our stay. What really stood out was the staff. We arrived late at night and they went out of their way to help us with a charger adapter and extra bottles of water — no fuss at all. This was during the Qingming Festival, so the hotel was very busy, yet every single staff member remained cheerful and genuinely happy to assist. Highly recommend for both leisure and first-time visitors to Hangzhou!
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Doris
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The hotel’s location is fantastic! So close to Westlake and the shopping malls, all within walking distance. Room was clean and the bathroom was nice. Wished the opening hours of the pool was earlier and not 11.30am.
James
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Its not actually a five star hotel. More like a 3 star. Whilst its in a good location, thats not enough to justify it
Peggy
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is little bit old but the location and the staff are great. The room is clean and the breakfast is good too.
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were all around very nice!
Benjamin
icon-
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Dated, room felt like a sauna, nothing like a Sofitel should be
Robin
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room!
Kelly
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Spacious n convenient location. Have good transport service
Wee Hong
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Good service staff, environment, and location. One staff, Tim, provides absolutely good service to make sure we get our ride to our next destination smoothly.
Number of reviews per page
20
40

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Others 4 Sofitel Hangzhou Westlake

Disclaimer

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