Bartley Lodge Hotel

We went to check in at 3pm but the room was not ready until 3.20pm. No dog welcome pack on arrival but after we asked they did provide it. Bed really comfortable, very quiet at night which was lovely. Breakfast was cold but it was tasty. Swimming pool lovely and warm but could do with an update. Lovely grounds and great area. Close to everything we wanted.

Nice old style building with themed decoration and preserved older features. The swimming pool was clean and ideal temperature. However, probably due to the size and age of the property the water pressure in the room was very low (for shower, basin and toilet). We knew it was a small (snug) room when we booked but it was adequate for our 3 night stay.

This was just an average stay which is a shame as it looks like such a lovely hotel. Upon arrival we had to wait a long time to check in as the receptionist was also the person serving at the bar in a different room. Arrival drinks were disappointing as the barrel needed to be changed but staff had no time to do this. The room was boiling hot even with the window wide open. No controller or way or turning on the air con. Room was very noisy at 5am and sounded like we were right above a generator which woke the whole family who couldn’t then go back to sleep. Very disappointed.

Nice relaxing break, the hote pool was very good it could do with a bit of a spruce up but was clean and tidy whilst we were there.

Along a long bumby road. My room was right over main entrance and car park so quite noisy . My toilet and the one next door was very noisy to flush.

Dog friendly. Friendly and supper helpful staff.

Wonderful hotel. Only problem was we got woken up by delivery vans very early morning on Sunday, and we weren’t too keen on the dinner atmosphere.

The hotel location is lovely although a little easy to miss if arriving in the dark, and I’m sure the grounds will be super when the weather is good enough to enjoy them. Service from the staff was universally excellent and the room was comfortable. A few little niggles here and there, like having to duck to fit under the shower when I’m only 5’ 10”, and perhaps the room is just a little ‘tired’ in places but nothing dramatic. Dinner was excellent, breakfast slightly less so considering the price point. Overall an enjoyable stay.

service was poor, No internet, bad hotel with little service

Beautiful on the outside, faulty towers on the inside. Stayed in a "Deluxe" double room was missing a quarter of the light bulbs in the bathroom and bedroom, had some bizarre light/sky light thing hanging above the door as you enter, there was dust literally stuck up the walls it's no wonder the extraction fan in the bathroom was clogged with dust. Pool wasn't working, should have said in the app as was a main reason for booking this location. Regretted paying the £15 ish for each breakfast on the first day, as you would be better just going to a local supermarket for a better fry up unless you like your scrambled egg like you like your soup, same consistency. Would attach pics but the app isn't letting me.

Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long

Hotel seemed tired and in need of complete facelift The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.

Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.

Amazing location and venue lovely gardens and period furnishings

Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.

Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.

Perfect location for Paultons park.

Treated as second class guests due to a wedding reception. Hotel was chronically short of staff - suspect majority of staff were absolutely exhausted and completely fed up with their plight

Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.

This time, I returned back to Southampton as a guest this time since I moved out. It’s the only place for sure I’d stay to reminisce about all the good memories and experiences. I recommend Bartley Lodge wholeheartedly! Many thanks and see you again!