Harbour Hotel Richmond

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8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Gary

10.0
/ 10
Have previously stayed at the Harbour Hotel Christchurch and have always hada lovely time. This time we did a short one night stopover at the Richmond property having visited Kew Garden fo our wedding anniversary. Hotel staff were delightful even presnting us with a small cake in hono of our anniversary. My wife loved the spa and the whole experience was super.

Lisa

10.0
/ 10
Cosy double in the basement was actually quite large and came with a dressing area and huge ensuite. Also plenty of natural light. Comfy bed. Robes provided for visits to the pool/spa. Fantastic location. Negatives were the appalling TV reception and constant whiffy drain smell in the bathroom.

Antony

10.0
/ 10
Housekeeping bit slow on a couple of days after requesting room be made up when we was out for 6 hours
In the Area
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152-158 Richmond Hill, Richmond upon Thames, London, England, TW10 6RP

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Harbour Hotel Richmond is located in area / city Richmond upon Thames. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Harbour Hotel Richmond

152-158 Richmond Hill, Richmond upon Thames, London, England, TW10 6RP
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Location
Harbour Hotel Richmond is located in area / city Richmond upon Thames.

About Harbour Hotel Richmond

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Harbour Hotel Richmond is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Harbour Hotel Richmond.

All facilities in Harbour Hotel Richmond

Bar, Cafe and Lounge Harbour Hotel Richmond
Bar, Cafe and Lounge
Swimming Pool Harbour Hotel Richmond
Swimming Pool
Entertainment Facility Harbour Hotel Richmond
Entertainment Facility
Fitness Center Harbour Hotel Richmond
Fitness Center
Functional Hall Harbour Hotel Richmond
Functional Hall

Transportation

  • Limited parking

Things to Do

  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Harbour Hotel Richmond

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Harbour Hotel Richmond
89
Number of floors in Harbour Hotel Richmond
3
Another facilities in Harbour Hotel Richmond
Limited parking, Indoor pool, Garden, Spa, Sauna

Frequently asked question in Harbour Hotel Richmond

What are available facilities at Harbour Hotel Richmond?
There are top facilites at Harbour Hotel Richmond such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Harbour Hotel Richmond?
The standard check-in time at Harbour Hotel Richmond is starting from 15:00 - 02:00 while the latest check-out time is at Before 11:00
Does Harbour Hotel Richmond provide breakfast?
Yes, Harbour Hotel Richmond provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Harbour Hotel Richmond
Harbour Hotel Richmond has a 4.0-star rating.
How many floors does Harbour Hotel Richmond have?
Harbour Hotel Richmond has 3.
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More Reviews from Other Guests in Harbour Hotel Richmond

8.4
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

8.4

Service and Facilites

8.6

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Traveler Reviews Harbour Hotel Richmond

Number of reviews per page
20
40
Top reviews
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Have previously stayed at the Harbour Hotel Christchurch and have always hada lovely time. This time we did a short one night stopover at the Richmond property having visited Kew Garden fo our wedding anniversary. Hotel staff were delightful even presnting us with a small cake in hono of our anniversary. My wife loved the spa and the whole experience was super.
Read More
Mark
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very disappointed, extremely noisy with bottle bins being emptied at 423 am would never go back
Lisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Cosy double in the basement was actually quite large and came with a dressing area and huge ensuite. Also plenty of natural light. Comfy bed. Robes provided for visits to the pool/spa. Fantastic location. Negatives were the appalling TV reception and constant whiffy drain smell in the bathroom.
Antony
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Housekeeping bit slow on a couple of days after requesting room be made up when we was out for 6 hours
Mr I
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not up to usual Harbour Hotel standards. Good size room, Food in bar was long delayed, gin provided free of charge but tonic was charged for unlike other Harbour Hotels. Breakfast very good. Bugs crawling around the bathroom. . Reception mixed. Young man was very good but the staff later in the day were not very helpful. .
Deb
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great hotel in the perfect location to visit richmond
Jo
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very happy with the hotel. It is our second visit and love it. The only feedback I would give is that the breakfast buffet felt like it had been out for a while and therefore wasn't so appetising. Additionally the room still wasn't cleaned by 4pm and why they did it they did a very basi job. My friends room had the wet towels picked off from the floor and hung up rather than changing. They took our towels but didn't replace them. The bin hadn't been emptied and the bed wasn't made. Felt like a job half done. Reception staff were exceptiona.
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Emilia
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel and spa were lovely, would definitely recommend! Great location to walk into town too.
maxine
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel, next to Richmond park. Great staff. A minor maintenance issue with the room was immediately fixed despite the fact it was a bank holiday weekend. Friendly, efficient welcome, Tasty fresh breakfast buffet in lovely space, comfortable bed and good shower. Huge range of excellent pub, cafe and restaurant options nearby. Beautiful walks in Richmond park or along the river in both directions.
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Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Superb hotel for a visit to Richmond. Great location on the hill just a few minutes walk to the park or into the town. The spa was ideal for a relaxing afternoon, restaurant had a good menu and very modern, comfy rooms. Will definitely return.
Gillian
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was far too hot and stuffy, the window was locked and we were unable to open it. The breakfast, £12.50 extra for continental breakfast was lacking in choice, one choice of cheese and bread. One small pot of coffee that quickly went cold.
Valentina
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good value, everything was great.
Ash
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Love the spa and rooms
nathan
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Lovely location, great hotel. Only disappointing things, were The room wasn’t ready for when we got there - travelling with a 10 month old - this wasn’t ideal. Nor was there a travel cot provided. But was a lovely hotel in a great location.
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Iharbour spa was my go to hotel its location is perfect for exploring Richmond but this time the house keeping was not good at all. I had booked 3 rooms for 6 ladies and whilst the refreshments were replenished the rooms were not cleaned. I realise that they are unable to make beds when there are items on them (not all of them had items on) but not to bring fresh towels and clean or switch out dirty cups and glasses for us was very disappointing.
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Meliza
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great stay
Tom
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This hotel is wonderful. I’d had a really long day working so was tired but the hotel made everything better. Check in was great, my room was comfortable and had everything I needed. And also things I didnt like a mini bar etc. I went to the spa to relax and the steam room was really hot, the outside jacuzzi’s were bubbly and the right temperature and the pool a great size. When I went to dinner I was warmly greeted and told I could do some work in the bar whilst I looked at the menu. The menu was varied and I found it hard to choose. The wine list was excellent. I slept like a baby and used the well equipped gym in the morning. My only slight gripe is the Wi-Fi is poor, I had to hotspot from my phone but no biggy. I’ll definitely be back - thanks for a great stay.
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Stephanie
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Welcoming atmosphere. Spacious clean room. Very comfortable. Lovely spa
Alex
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice hotel let down by organisational issues. Staff friendly and hard working but at this price point expecting better. Coffee took half an hour to arrive at breakfast. Bagel not toasted and raw at lunch. Breakfast trays with food on them still in corridors at 6 pm in evening. Room was not serviced, when came back to my room at 5 pm staff was on the phone in the bathroom having not yet started the room service. Water stopped working in room in the morning. The bonus is though the rooms are expensive restaurant and bar are reasonably priced. Could be a nice hotel but management needs a refresh
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Fiona
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Despite looking very stylish from afar up close the property let little tweaks of cleanliness dirty floors, cobwebs fingerprints on windows and glasses. We had a good stay however for the price and for its reputation we expected a little bit more attention to detail when it comes to the upkeep of the property. Also we stayed for two nights and didn’t get our room serviced once and had to ask on multiple occasions to bring clean towels the food in the gate was amazing again however lacked in the service that you would expect we would stay here again for its convenience and overall the hotel is very nicely designed however didn’t give the wow factor as we expected unfortunately. We also used the Spa which again needed some attention to the cleanliness the changing rooms had dirty floors and the staff whilst lovely were clearly inexperienced the garden of the Spa redeemed the property
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Number of reviews per page
20
40

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Exterior 4 Harbour Hotel Richmond

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