Madingley Hall

Very disappointing. Reception staff were rude and lazy

Rooms were adequate and clean. Breakfast and all staff especially the reception staff were great

Room clean, but a bit "monastic"...wasn't expecting more. Somewhat of a "maze" of corridors. Grounds and building beautiful. Ample parking. Didn't have breakfast.

Some dust and cobwebs in the side of the bedside table, under radiator and wardrobe shelves. which the staff should be mindful of. However, the room itself was perfect for us and very comfortable.

Staff polite, room fine for price paid. Lovely hot shower. Amazing grounds to walk in and enjoy all year round. Breakfast superb, had everything i wanted and more but eggs, sausages and bacon could have bern hotter.

Breakfast excellent. Car park is now quite a walk from the main entrance so bring an umbrella in case of rain. Breakfast really good. My bathroom fan wasn't working well and there was damp on the ceiling. They let me in early which I am very grateful for.

Room clean and comfortable stay

a hidden gem for sure!!!

a really historical experience

Lovely setting

Good

Staff are lovely and responsive. Breakfast is great, as is the price. I reported a slow-draining shower after the first day, which was promptly resolved but housekeeping forgot to come that day. Funny smell in the room (fusty).

Dont be fooled by the exquisite exterior: avoid booking a room here unless you dont mind a bedroom that was last decorated in the 1980s at best, a tired bathroom that has black mould on the windows, and a television that cannot be viewed from the bed. This alongside a very poor breakfast service: no fresh coffee or coffee machines, the hot food was luke warm, the orange juice was the cheap pre-frozen mix that requires diluting before service, and the atmosphere of a bus station cafe. The phrase "simple accommodation" doesnt even get close.

Fabulous hotel within easy reach of the city centre. Great for a large group staying as we were for our son's wedding. Breakfast abd evening bar meals excellent. Only complaint would be that the wifi was very patchy and we often had no signal

Great breakfast, clean rooms

The room was very basic, but fine for what was needed for an overnight

Beautiful property, friendly helpful staff. Room was a little smaller than expected but still perfectly adequate.

Beautiful hotel surrounded by amazing gardens and countryside. An absolute gem. Excellent breakfast too. I would definitely recommend.

The grounds and the facade of the building are excellent. The rooms are quite sparse, bland and tatty but functional, in agreement with many other reviews I’d say they are more like student accommodation or nursing home rooms. With a small amount of time and money this could be improved by things like replacing of the grubby silicone. This is also true of the dining room and bar (the bar really is resembling a nursing home lounge and totally soulless). I could overlook many of these issues to an extent if the service was good, unfortunately this was the main issue with our stay, staff were not unpleasant but looked like they were just there to do the bare minimum and not going out of their way to welcoming. Our first morning breakfast we were the only guests left in the dining hall, bizarrely the 3 staff present stood right next to our table, one even leaning on the chair next to myself and began a conversation amongst themselves discussing work related issues, after a while the older and presumably senior member suggested they move away from the guests, really this should never happen. On our second morning breakfast, we arrived at 9am only to find most of the hot food items empty, on asking if these were being replenished we were told this was on its way, after 20 minutes some eventually came out but some items remained empty. This meant we were able to starting to eat at around 9.25. 9.30 on the dot the staff started clearing away around us.

Very friendly casual type of hotel with many visitors attending a conference . Breakfast was outstanding and eaten on wooden tables in a panelled hall. Rooms well equipped and clean. Good value for money.