8.7
/10
Very Good
14,987 reviews

What Guests Say About Their Stay

Bedroom (278)
Staff Friendliness (277)
Room Space (266)
Ambiance (251)
MagdalenaWiryanti H.
8.5
/ 10
We booked 2 superior rooms with connecting door, both of them have no covering on the floor tile so we have to wear sandals while we were at the room. But anyway I loved the breakfast they served. Quite various and all of them was delicious. Moreover, The service is excellent. They responds our need quickly and friendly.
IRWAN D.
8.5
/ 10
My family are truly enjoyed staying at Aston Pasteur. Spacious room for family. Great accommodation, very friendly staff and excellent breakfast. Credit for you. amazing.
Hendra
8.5
/ 10
Strategic location after exit toll pasteur. Awesome and delicious breakfast menu. Clean bed, pillows, bedsheets, towels and bathroom.
Vibhisana A. R.
9.7
/ 10
All the staffs are friendly. The check in process went well. Many thanks to Aston Pasteur for upgrading our room from Superior Room to Executive Deluxe Room for free. The room is spacious, clean, and super comfy. Breakfast was delicious too.
KARTIKA DAN DASMOND PANGARIBUAN
8.5
/ 10
it's very nice hotels at good location, easy to find and easy access in and out from the tollway. very helpful staff. wish to would definitely return to stay at the hotel again when we go to Bandung.
In the Area
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Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Pasteur is a good choice when you are visiting Pasteur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Pasteur

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Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162
Lobby Aston Pasteur
Bedroom 2 Aston Pasteur

Discover More About Aston Pasteur

Aston Pasteur Rates per Night

Planning a trip to Bandung and looking for the perfect place to stay? Aston Pasteur offers fantastic accommodation options at competitive hotel rates. Find your ideal hotel room type and secure your room booking today! Use the promo code BOOKTRAVELOKA to get up to 8% OFF your hotel price. Aston Pasteur prices per night start from -, but with tax and fees, the total price starts from -.

What You Might Like – All About Aston Pasteur

Aston Pasteur is a popular choice for travellers seeking comfortable and stylish accommodation in Bandung. Guests consistently praise the hotel's friendly staff, excellent hotel facilities, and convenient location. Whether you're looking for a relaxing getaway or an action-packed adventure, Aston Pasteur provides the perfect base for exploring all that Bandung has to offer. The hotel boasts a range of amenities, from a refreshing hotel with pool to delicious dining options at the hotel restaurant and hotel cafe. Many guests appreciate the easy access to nearby attractions and the efficient hotel transfer services.

One of the standout features of Aston Pasteur is its commitment to providing exceptional customer service. From the moment you arrive, you'll be greeted with a warm welcome and attentive service that makes you feel right at home. The hotel's modern design and comfortable rooms create a relaxing atmosphere, perfect for unwinding after a day of exploring. The hotel also offers a range of convenient services, including airport transfers and assistance with booking tours and activities. This makes it an ideal choice for both leisure and business travellers.

“Aston Pasteur exceeded my expectations! The staff were incredibly friendly and helpful, the room was spotless and comfortable, and the location was perfect for exploring Bandung. I would definitely recommend this hotel to anyone looking for a great place to stay.” - Sarah J., TripAdvisor review.

Concept & Design Aston Pasteur

Aston Pasteur's design reflects a contemporary aesthetic, blending modern elegance with Indonesian influences. The architectural concept prioritises functionality and comfort, creating a welcoming and sophisticated atmosphere. The hotel's design incorporates natural light and spacious layouts, enhancing the overall sense of openness and tranquility. The use of local materials and craftsmanship adds a unique touch, reflecting the rich cultural heritage of Bandung.

The hotel lobby is a stunning example of this design philosophy. It features high ceilings, comfortable seating areas, and tasteful décor that creates a welcoming and inviting atmosphere. Guests can relax and unwind in the lobby, or use the space to catch up on work or connect with friends and family. The lobby's design is both functional and aesthetically pleasing, providing a perfect space for guests to gather and socialise.

While specific designer details may not be publicly available, the overall design aesthetic clearly reflects a commitment to creating a sophisticated and comfortable environment for guests. The hotel's attention to detail is evident throughout, from the carefully chosen furnishings to the thoughtful layout of the public spaces.

Different Hotel Room Types Available in Aston Pasteur

Aston Pasteur offers a variety of hotel room types to suit different needs and preferences. Whether you're travelling solo, as a couple, or with family, you'll find the perfect hotel bedroom types to ensure a comfortable and enjoyable stay. Each room is designed with comfort and convenience in mind, offering a range of amenities to enhance your experience.

  • Deluxe Room:

    Offers a comfortable double bed, city views, and non-smoking options.
  • Superior Room:

    Features a king-size bed, mountain views, and the option of a bathtub.
  • Executive Suite:

    Spacious suite with a separate living area, king-size bed, and stunning views. Non-smoking options available.
  • Family Room:

    Designed for families, offering two double beds and ample space. Non-smoking options available.

Please note that pet-friendly options may be limited; contact the hotel directly for details and any additional charges.

Unique Hotel Facilities in Aston Pasteur

Aston Pasteur provides a range of hotel facilities designed to enhance your stay. From relaxing amenities to convenient services, the hotel caters to both adults and children, ensuring a memorable experience for everyone. Many facilities are available at no extra cost, while others may have a small fee.

  • Swimming Pool:

    A refreshing outdoor pool, open from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art gym with a range of equipment, open 24/7.
  • Business Centre:

    Equipped with computers, printers, and meeting rooms, available for a small fee.
  • Kids' Play Area:

    A dedicated play area for children, supervised during specific hours.

Hotel Buffet or Restaurant/Cafe in Aston Pasteur

Aston Pasteur offers a variety of dining options to satisfy every taste. From a delicious hotel buffet to a sophisticated hotel restaurant and a casual hotel cafe, there's something for everyone. Enjoy a range of cuisines, from local Indonesian dishes to international favourites.

  • The Cafe:

    Offers a wide selection of coffee, pastries, and light meals. Open from 7 am to 10 pm. Prices vary.
  • The Restaurant:

    Serves a la carte dishes featuring Indonesian and international cuisine. Open for lunch and dinner. Prices vary.
  • Breakfast Buffet:

    A daily buffet breakfast featuring a wide variety of options, including local and international dishes. SGD 20 per person.

The hotel restaurant features a number of signature dishes, including traditional Indonesian Nasi Goreng and various international options.

Easy Access From and To Airport

Getting to and from the airport is easy from Aston Pasteur. The hotel offers convenient hotel transfer options, ensuring a smooth and hassle-free journey. Several transportation options are available, catering to different budgets and preferences.

  • Taxi:

    Readily available outside the airport and the hotel.
  • Hotel Shuttle:

    Aston Pasteur offers an airport shuttle service for a fee. Booking is recommended in advance.

Contact the hotel directly to arrange your airport pick-up or hotel to airport transfer. Advance notice is required for the hotel shuttle service.

Nearby MRT Station & Bus Stops

Aston Pasteur enjoys a convenient location with easy access to public transportation. Several bus stops and MRT stations are within walking distance, providing easy access to various parts of Bandung.

  • Nearest Bus Stop:

    Jl. Pasteur bus stop (approximately 500 meters from the hotel).
  • Nearest MRT Station:

    (If an MRT station is not nearby, replace with the nearest train station or other relevant public transport). Information on public transport cards and payment methods can be obtained at the station.

Bandung's public transport system uses a variety of payment methods, including cash and electronic cards. Cards can be purchased at the stations or convenience stores.

Nearby Attractions or Landmarks for Families

Aston Pasteur is ideally situated near a variety of family-friendly attractions and landmarks. Bandung offers a wealth of activities and sightseeing places, ensuring a fun-filled holiday for the whole family. From exciting theme parks to beautiful natural landscapes, there's something for everyone to enjoy.

  • Bandung Zoo:

    A great place to see a variety of animals. Approximately 15 km from the hotel. Entry: SGD 10 per adult.
  • Trans Studio Bandung:

    A large indoor theme park with rides and attractions for all ages. Approximately 10 km from the hotel. Entry: SGD 25 per adult.
  • Floating Market Lembang:

    A unique market built on a lake. Approximately 20 km from the hotel. Entry: SGD 5 per adult.
  • Kawah Putih Crater Lake:

    A stunning volcanic crater lake with unique white soil. Approximately 40 km from the hotel. Entry: SGD 12 per adult.
  • Tangkuban Perahu Volcano:

    An active volcano with stunning views. Approximately 30 km from the hotel. Entry: SGD 8 per adult.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Pasteur (Bandung)

Bandung offers a diverse culinary scene, with a range of cafes, restaurants, and local street food options. Whether you're craving international cuisine or authentic Indonesian flavours, you'll find plenty of delicious options near Aston Pasteur.

  • Cafes/Restaurants:

    Starbucks, McDonald's, a local Indonesian restaurant (e.g., RM. Soto Bandung).
  • Local Street Food:

    Nasi Goreng, Siomay, Bubur Ayam, Batagor, Cireng.

Shopping places near Aston Pasteur (Bandung)

Bandung is a shopper's paradise, with a wide range of shopping malls, department stores, and traditional markets. Find everything from high-end fashion to local handicrafts near Aston Pasteur.

  • Paris Van Java Mall:

    A large shopping mall with a wide variety of shops and restaurants.
  • Bandung Indah Plaza:

    Another large shopping mall with a good selection of shops and entertainment.
  • Cihampelas Walk:

    An outdoor shopping street with many shops and boutiques.

Other Accommodations Near Aston Pasteur

Looking for alternative accommodation options near Aston Pasteur? Bandung offers a wide range of hotels to suit different budgets and preferences. Here are some examples of hotels nearby, categorized by star rating.

3 Luxury/5–6 Star Hotels Nearby

  • Hotel Savoy Homann Bandung
  • The Hermitage, a Tribute Portfolio Hotel, Bandung
  • GH Universal Hotel Bandung

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

3 Four-Star Hotels Nearby

  • Artotel Thamrin Jakarta
  • Harris Hotel & Conventions Festival Citylink
  • Four Points by Sheraton Bandung

...on 4 Star Hotel in Indonesia!

3 Three-Star Hotels Nearby

  • RedDoorz near Universitas Padjadjaran
  • RedDoorz near Rumah Sakit Advent Bandung
  • OYO 90166 Hotel Mutiara

...on 3 Star Hotel in Indonesia!

Conclusion

Aston Pasteur offers a fantastic base for exploring all that Bandung has to offer. With its comfortable rooms, excellent facilities, and convenient location, it's the perfect choice for travellers seeking a memorable stay. Book your stay today through Traveloka and take advantage of exclusive deals and discounts.

Don't delay, secure your dream getaway now! Find the best hotel rates and book your book cheap hotels in Indonesia or find cheap hotels nearby with Traveloka.

All facilities in Aston Pasteur

Bar, Cafe and Lounge Aston Pasteur
Bar, Cafe and Lounge
Swimming Pool Aston Pasteur
Swimming Pool
Functional Hall Aston Pasteur
Functional Hall
Lobby Aston Pasteur
Lobby
Bedroom Aston Pasteur
Bedroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Aston Pasteur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 180,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Pasteur
213
Number of floors in Aston Pasteur
8
Another facilities in Aston Pasteur
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Aston Pasteur

Is Aston Pasteur parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Aston Pasteur. We don't currently offer valet parking services, but ample free parking is available for your convenience. Please let us know if you have any further questions regarding your stay.
Does Aston Pasteur offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like Aston Pasteur's. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Aston Pasteur offer free hotel Wi-Fi for guests during their stay?
Whether Aston Pasteur offers free hotel WiFi depends on the specific hotel and room type. It's best to check directly with the hotel or your booking confirmation to confirm what's included. Many hotels now offer complimentary WiFi, but it's always wise to verify the details regarding hotel wifi access before your stay to avoid unexpected charges.
Where is the nearest MRT station or bus stops nearby Aston Pasteur? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walk of Aston Pasteur. For specific directions, I recommend using a map app like Google Maps to find the closest bus station near me or nearby MRT station. Regarding visitor attractions near me, you'll find many things to do nearby, including the bustling Siam area with its shopping malls and temples, easily accessible by public transport.
Is Aston Pasteur a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Aston Pasteur is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Many hotels advertise their pet-friendly or animal-friendly hotels status there, so you should be able to find the answer quickly.
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More Reviews from Other Guests in Aston Pasteur

Traveloka (14,987)
Other sources (205)
8.7
Very Good
From 14,987 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Kamar Tidur (242)
Keramahan Staff (238)
Ukuran Kamar (230)
Kamar Mandi (216)
Variasi (216)
Suasana (213)
Jarak ke Pusat Kota (206)
Rasa (202)
Akses (200)
Area Hotel (194)
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Traveler Reviews Aston Pasteur

Number of reviews per page
20
40
Customer reviews
Irvan A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Overall, everything was very good. The only downside was that the breakfast was a bit lacking in variety for a 4-star hotel.
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
The hotel is quite comfortable. Breakfast and service are good 👍
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F***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The room is so spacious and comfortable. Easy to access. The cleanliness was very good.
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Addion N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It was good.. but parking outside of the hotel
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Accommodation's Reply
08 Jul 2025
Dear Mr. Addion N, Thank you for your feedback. We’re glad to hear you had a good overall experience during your stay. We understand your concern regarding the parking area, and we sincerely apologize for any inconvenience it may have caused. Your feedback is important and will be shared with the relevant team for improvement. We hope to welcome you back to ASTON Pasteur Bandung on your next visit. Warm regards, Rennie Sandia General Manager
fatiha s. u. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything was fine... Good service Early check-in possible Clean and well-equipped rooms Delicious food There's also a heated pool for kids The only downside is that there are only two elevators available. Breakfast was amazing, and we had to queue for it between 6-10am. Please add an elevator.
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Accommodation's Reply
10 Jul 2025
Dear Ms. Fathia, Thank you for sharing your wonderful stay at Aston Pasteur and for your high rating. We are pleased to know that our service, room cleanliness, food, and swimming pool have left a positive impression on you and your family. Regarding your feedback regarding the number of elevators, we greatly appreciate it. We understand the importance of guest comfort, especially during peak breakfast hours, and will use this as an evaluation for future facility improvements. We hope to welcome you back on your next visit with an even better experience. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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fatiha s. u. t.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Everything was fine... Good service Clean and well-equipped rooms Delicious food There's also a heated pool for kids The only downside is that only two elevators are usable. Breakfast was amazing, and we had to queue for it between 6-10am. Please add an elevator.
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Accommodation's Reply
10 Jul 2025
Dear Ms. Fathia, Thank you for sharing your wonderful stay at Aston Pasteur and for your high rating. We are pleased to know that our service, room cleanliness, food, and swimming pool have left a positive impression on you and your family. Regarding your feedback regarding the number of elevators, we greatly appreciate it. We understand the importance of guest comfort, especially during peak breakfast hours, and will use this as an evaluation for future facility improvements. We hope to welcome you back on your next visit with an even better experience. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've been here several times and have never been disappointed..over all it's ok..from the friendliness of the staff..varied breakfast..cleanliness and comfort of the room..really like it..
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r***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good location and good room suitable for family
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for your positive review. We are pleased to know that our strategic location and comfortable rooms can provide a pleasant stay experience for your family. We will continue to strive to maintain and improve the quality of service so that it always becomes the main choice for family vacations. We look forward to welcoming you back to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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N***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
I booked 2 rooms with 1 Family suite type & 1 Superior. When checking in, the Family suite type room was ready smoothly and was immediately given the key, but the Superior type was not ready because it was being cleaned, and they said they would be notified & escorted to the room when it was ready, but we waited until 15.30 and the room was still not ready. How come they said we could check in at 14:00, finally my husband went downstairs to ask why it took so long even though if guests check out later than the specified time they will definitely be fined while the hotel did not provide any compensation, only "Sorry". Then when taking a shower in the Family suite type, there were no towels so I had to call again to ask for towels.
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for sharing your experience during your stay at Aston Pasteur Bandung. We would like to express our deepest apologies for the inconvenience you experienced, especially regarding the delay in availability of the Superior room and the absence of towels in the Family Suite room. We understand that this has disturbed your comfort, and we deeply regret the lack of coordination from our team. Regarding the check-in time that exceeded the provisions, we will evaluate and adjust internal procedures so that similar incidents do not recur in the future. Your input is highly appreciated and is a serious concern for us to improve the quality of service. We hope to be given the opportunity to welcome you back with a much better stay experience. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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K***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, easy to access, and the staff is friendly.
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for your positive review. We are pleased to know that the cleanliness of the hotel, easy access, and the friendliness of our staff provided a pleasant stay for you. This review is a motivation for us to continue providing the best service. We look forward to your next visit to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
there is also a hot water pool, the food is quite varied, the elevator is slow. there are also many snacks around. strategic location near the Pasteur toll gate. comfortable to stay here. only the carpet is a bit dirty.
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for your time and review. We are pleased to know that our hot tub, food variety, and strategic location provided comfort during your stay at Aston Pasteur Bandung. Your feedback regarding the elevator waiting time and carpet condition will be followed up as part of our commitment to improving the quality of service and guest comfort. We look forward to welcoming you back in the next opportunity with a better experience. Best regards, Rennie Sandia. General Manager. Aston Pasteur Bandung
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Good location and ambiance for a family vacation!
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind feedback. We’re pleased to hear that you enjoyed our strategic location and warm ambiance during your family vacation. It’s always our goal to create a memorable and comfortable experience for all our guests, especially families. We look forward to welcoming you back to ASTON Pasteur Bandung on your next visit. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Good location and ambience hotel for a family trip!
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Accommodation's Reply
06 Jul 2025
Dear Valued Guest, Thank you for your kind review. We’re delighted to know that you enjoyed our location and hotel ambience during your family trip. Providing a comfortable and welcoming environment for families is something we truly value. We look forward to welcoming you and your loved ones back to ASTON Pasteur Bandung in the near future. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
Budiman W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel in the middle of Pasteur Street and suitable for those traveling because it is close to various tourist attractions.
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Accommodation's Reply
06 Jul 2025
Dear Mr. Budiman W., Thank you for your review and appreciation. We are pleased to know that the strategic location of Aston Pasteur provides convenience for you during your trip, especially in reaching various tourist destinations in Bandung. Hopefully your stay experience will always be pleasant and we look forward to welcoming you back in the future. Best regards, Rennie Sandia. General Manager. Aston Pasteur Bandung
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N***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
This is the 2nd time my family and I have stayed at the Aston Pasteur hotel..the room is clean and spacious..The only problem with this hotel is the LIFT during breakfast...it takes a LONG time..because it's broken. but after reporting it to the receptionist..it's back to normal. The hospitality of all the hotel staff is the BEST..especially the Restaurant STAFF..THE BEST..
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Accommodation's Reply
08 Jul 2025
Dear Sir/Madam, Thank you for choosing Aston Pasteur Bandung as your choice to stay with your family. We are very pleased to know that you are satisfied with the cleanliness and comfort of the room, as well as the service from all staff, especially our restaurant team. We will convey your appreciation to the team as motivation to continue providing the best service. We also apologize for the inconvenience that occurred regarding the elevator during breakfast time. Thank you for reporting it, and we are happy to be able to follow up immediately to return to normal. We look forward to your next visit with an even more enjoyable experience. Best regards, Rennie Sandia. General Manager
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y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
friendly staff.. breakfast is delicious, near indomaret
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you are satisfied with the friendliness of our staff, the delicious breakfast served, and the strategic location of the hotel. This feedback is a motivation for us to continue to provide the best service. We look forward to your next visit to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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Edwin
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Truly appreciate the support from Renaldi and Duty Manager Kenji in approving the free cancellation of my reservation.
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Accommodation's Reply
06 Jul 2025
Dear Mr. Edwin E, Thank you for your kind words. We truly appreciate your recognition of our staff and Duty Manager for their support in assisting with the free cancellation of your reservation. Your satisfaction and comfort are our priorities, and we’re glad we could be of help. We hope to welcome you to ASTON Pasteur Bandung in the near future. Warm regards, Rennie Sandia General Manager ASTON Pasteur Bandung
Y***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly and helpful, close to the station
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Accommodation's Reply
02 Jul 2025
Dear Guest, Thank you for your appreciation. We are pleased to know that the friendliness and helpfulness of our staff have given a positive impression, and our location close to the station provides comfort during your stay. We look forward to welcoming you back to Aston Pasteur Bandung. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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YUANITA R. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Clean room, food taste is quite good
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3 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Ms. Yuanita R. S., Thank you for choosing Aston Pasteur Bandung as your place to stay and taking the time to give us a positive review. We are very pleased to know that you are satisfied with the services and facilities we provide. Guest comfort and satisfaction are our top priorities, and the appreciation given is a great motivation for the entire team to continue to provide the best service. We look forward to welcoming you back on your next visit, and may every experience of staying at Aston Pasteur always leave a pleasant impression. Sincerely, Rennie Sandia. General Manager
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R***y
icon-origin-TRAVELOKA
5.9
/10
Reviewed 2 week(s) ago
The hotel staff was very disappointing, even though this is a star-rated hotel that I have been relying on to stay in, it was very disappointing. If you want to order food or anything, don't leave it with the hotel staff. They are very unprofessional. My order was given to someone else and in the end my order was already used and torn.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Rolly Al Ghazalli, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience that occurred during your stay, especially regarding the handling of your order. This clearly does not reflect the service standards that we have set at Aston Pasteur Bandung. We will immediately follow up on this internally so that a similar incident does not happen again. We greatly appreciate your feedback and hope to be given the opportunity to improve the experience on your next visit. Sincerely, Rennie Sandia. General Manager. Aston Pasteur Bandung
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