8.7
/10
Very Good
15,339 reviews

What Guests Say About Their Stay

Staff Friendliness (335)
Bedroom (334)
Room Space (319)
Ambiance (293)
Setiani A.
10.0
/ 10
I had a good experience to stay with this hotel, the room was clean and comfy. The breakfast had so many options, the family room was with an affordable price, all the staff were so nice, the check-in and check-out process were super easy, the service and amenities made the stay so enjoyable.
T***a
10.0
/ 10
The staff was friendly and very accommodating! Very helpful and cleanliness in the room is a 5-star 👍🏻
A***a
9.4
/ 10
The staff were very friendly and helpful at all times. I tried the room service for a meal and the taste was very good! Best nasi goreng ever with affordable price.
MagdalenaWiryanti H.
8.5
/ 10
We booked 2 superior rooms with connecting door, both of them have no covering on the floor tile so we have to wear sandals while we were at the room. But anyway I loved the breakfast they served. Quite various and all of them was delicious. Moreover, The service is excellent. They responds our need quickly and friendly.
IRWAN D.
8.5
/ 10
My family are truly enjoyed staying at Aston Pasteur. Spacious room for family. Great accommodation, very friendly staff and excellent breakfast. Credit for you. amazing.
In the Area
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Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Pasteur is a good choice when you are visiting Pasteur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Pasteur

Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162
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Lobby Aston Pasteur
Bedroom 2 Aston Pasteur

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Aston Pasteur Rates per Night

Looking for the best Aston Pasteur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Aston Pasteur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Aston Pasteur Location & Address

Aston Pasteur is located at Jalan Dr. Djunjunan No. 162 , Pasteur, Bandung, Jawa Barat, Indonesia, 40162, Sukaraja, Cicendo, Bandung, West Java 40161, Indonesia. It's situated in the Bandung area of Indonesia, known for its vibrant atmosphere and culinary delights. The hotel is approximately 4 km from the city center.

How to go to Aston Pasteur from Airport

Need to figure out the best way to get from the airport to Aston Pasteur? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to the hotel, making your journey as smooth as possible.
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can easily find a taxi at the airport. The journey to Aston Pasteur typically takes around 15-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Bandung. Simply book a ride through the app, and a driver will pick you up from the designated airport area. This is a convenient and often cost-effective option.
  • Airport Shuttle (Pre-booked):

    Some hotels offer airport shuttle services. Check with Aston Pasteur to see if they provide this service. If so, you can arrange for a pick-up in advance.
  • Public Transportation (Most Affordable):

    While not the most direct, public transportation is the most budget-friendly option. You can take a bus from the airport to a central location in Bandung and then transfer to another bus or ride hailing to reach Aston Pasteur.
Tips: For the most convenient route, consider pre-booking a ride hailing service or arranging an airport shuttle with the hotel. This will save you time and ensure a hassle-free transfer.

Aston Pasteur Reviews & Summary

Looking for all the details about Aston Pasteur? Want to know what other travellers think? We've compiled a summary of hotel reviews to give you a complete picture of what to expect during your stay. Guests consistently praise Aston Pasteur for its comfortable accommodations and excellent service. Many appreciate the hotel's convenient location, making it easy to explore Bandung's attractions. The friendly and helpful staff are also frequently mentioned in positive reviews. A standout feature of Aston Pasteur is its rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness center and a variety of dining options. Here's a snippet from a recent review: "The Aston Pasteur exceeded my expectations! The room was spacious and clean, the staff were incredibly friendly, and the rooftop pool was a dream. I highly recommend this hotel for anyone visiting Bandung."

Aston Pasteur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Aston Pasteur offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Superior Room:

    These rooms offer comfortable accommodations with city views. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms provide extra space and enhanced amenities. Some rooms feature bathtubs.
  • Executive Room:

    Ideal for business travellers, the Executive Rooms offer a dedicated workspace and access to the Executive Lounge.
  • Family Room:

    Perfect for families, these rooms feature multiple beds and ample space for everyone to relax.
  • Suite:

    For the ultimate in luxury, the Suites offer separate living and sleeping areas, as well as premium amenities.
Aston Pasteur is not a pet-friendly hotel.

Hotel Facilities in Aston Pasteur

Aston Pasteur offers a wide range of hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay in shape during your travels at the well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Restaurant:

    Enjoy a delicious meal at the hotel's restaurant, serving a variety of local and international dishes.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive at the hotel's business center, offering computers, printers, and other essential services.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Aston Pasteur

Looking for a delicious meal or a quick bite to eat? Aston Pasteur has you covered with its excellent hotel restaurant and hotel cafe options. Whether you're in the mood for a hearty buffet or a light snack, you'll find something to satisfy your cravings.
  • Altitude Sky Lounge:

    Enjoy stunning city views while savouring delicious cocktails and light bites. Open from 5:00 PM to 1:00 AM.
  • Saffron Restaurant:

    Indulge in a culinary journey at Saffron Restaurant, serving a variety of Indonesian and international dishes. The hotel buffet breakfast is served here daily, priced at approximately SGD 25 per person. Open for breakfast, lunch, and dinner.
  • Coffee Shop:

    Grab a cup of coffee and a pastry at the hotel's cozy coffee shop. Open from 7:00 AM to 10:00 PM.
Saffron Restaurant is known for its signature dish, Nasi Liwet, a traditional Sundanese rice dish cooked with herbs and spices.

Aston Pasteur Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? Aston Pasteur offers convenient hotels with airport shuttle services to make your arrival and departure as smooth as possible. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including your arrival time and flight number. The hotel staff will then arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Bandung's public transportation system is easy with several MRT nearby and bus stops nearby Aston Pasteur. Here's a guide to the nearest options:
  • Bus Stop Cibogo:

    Located approximately 500 meters from the hotel.
  • Bus Stop Pasteur 2:

    Located approximately 700 meters from the hotel.
To use the public transportation system, you'll need a public transport card, which can be purchased at designated kiosks and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Bandung offers a variety of attractions that are perfect for kids of all ages. Here are a few nearby sightseeing places to consider:
  • Trans Studio Bandung:

    An indoor theme park with thrilling rides and attractions. Located approximately 6 km from the hotel. Entry price: Approximately SGD 25 per person.
  • Floating Market Lembang:

    A unique market where vendors sell goods from boats on a lake. Located approximately 15 km from the hotel. Entry price: Approximately SGD 2 per person.
  • Farmhouse Lembang:

    A charming farm with animals, gardens, and a hobbit house. Located approximately 16 km from the hotel. Entry price: Approximately SGD 3 per person.
  • Kawah Putih:

    A stunning volcanic crater lake with turquoise waters. Located approximately 50 km from the hotel. Entry price: Approximately SGD 8 per person.
  • Bandung Zoo:

    Home to a variety of animals from around the world. Located approximately 4 km from the hotel. Entry price: Approximately SGD 5 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Aston Pasteur (Bandung)

Craving some delicious nearby dining options? Bandung is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. Here are a few recommendations for food eatiries near me:

Cafes/Restaurants:

  • Kopi Anjis:

    A popular coffee shop serving a variety of coffee drinks and light meals.
  • Sejiwa Coffee:

    Known for its specialty coffee and cozy atmosphere.
  • Miss Bee Providore:

    A restaurant serving Western and Asian cuisine in a beautiful garden setting.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Kocok:

    Noodle soup with beef tendons and vegetables.
  • Batagor:

    Fried tofu and fish cake served with peanut sauce.
  • Ketoprak:

    Tofu, vegetables, and rice noodles served with peanut sauce.

Shopping places near Aston Pasteur (Bandung)

Looking for some retail therapy? Bandung offers a variety of dept stores near me and shops near me, from modern malls to traditional markets. Here are a few nearby shopping destinations to explore:
  • Paris Van Java Mall:

    A stylish mall with a variety of international and local brands.
  • Cihampelas Walk:

    A popular shopping street with factory outlets and boutiques.
  • Pasar Baru Trade Center:

    A traditional market selling textiles, clothing, and souvenirs.

Other Places to Stay Near Aston Pasteur

Looking for alternative accommodations? Bandung offers a variety of hotels to suit different budgets and preferences. Here are a few options to consider:

Luxury/5–6 star hotels nearby:

  • The Trans Luxury Hotel Bandung:

    A luxurious hotel with a rooftop pool and stunning city views.
  • GH Universal Hotel Bandung:

    A grand hotel with a European-style architecture.
  • Padma Hotel Bandung:

    A stylish hotel with a beautiful garden setting.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Holiday Inn Bandung Pasteur:

    A comfortable hotel with a convenient location near the Pasteur toll gate.
  • Grand Tjokro Premiere Bandung:

    A modern hotel with a rooftop pool and a variety of dining options.
  • Swiss-Belresort Dago Heritage:

    A stylish hotel with a beautiful view of the Dago hills.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • V Hotel & Residence Bandung:

    A budget-friendly hotel with comfortable accommodations.
  • Serela Hotel Cihampelas Bandung:

    A simple hotel with a convenient location near Cihampelas Walk.
  • favehotel Premier Cihampelas Bandung:

    A modern hotel with a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your stay at Aston Pasteur? With its convenient location, comfortable accommodations, and excellent amenities, it's the perfect choice for your next trip to Bandung. Don't miss out on the best hotel availability and secure your room booking today! Book your stay through Traveloka for the best deals and exclusive offers. Start planning your Bandung adventure now! book cheap hotels in Indonesia and find cheap hotels nearby.

All facilities in Aston Pasteur

Bar, Cafe and Lounge Aston Pasteur
Bar, Cafe and Lounge
Swimming Pool Aston Pasteur
Swimming Pool
Functional Hall Aston Pasteur
Functional Hall
Lobby Aston Pasteur
Lobby
Bedroom Aston Pasteur
Bedroom

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Projector

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Food and Drinks

  • Vegetarian meal

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Aston Pasteur

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 180,000/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Pasteur
213
Number of floors in Aston Pasteur
8
Another facilities in Aston Pasteur
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in Aston Pasteur

Is Aston Pasteur parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Aston Pasteur. We don't currently offer valet parking services, but ample free parking is available for your convenience. Please let us know if you have any further questions regarding your stay.
Does Aston Pasteur offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like Aston Pasteur's. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Aston Pasteur offer free hotel Wi-Fi for guests during their stay?
Whether Aston Pasteur offers free hotel WiFi depends on the specific hotel and room type. It's best to check directly with the hotel or your booking confirmation to confirm what's included. Many hotels now offer complimentary WiFi, but it's always wise to verify the details regarding hotel wifi access before your stay to avoid unexpected charges.
Where is the nearest MRT station or bus stops nearby Aston Pasteur? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walk of Aston Pasteur. For specific directions, I recommend using a map app like Google Maps to find the closest bus station near me or nearby MRT station. Regarding visitor attractions near me, you'll find many things to do nearby, including the bustling Siam area with its shopping malls and temples, easily accessible by public transport.
Is Aston Pasteur a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Aston Pasteur is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Many hotels advertise their pet-friendly or animal-friendly hotels status there, so you should be able to find the answer quickly.
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More Reviews from Other Guests in Aston Pasteur

Traveloka (15,134)
Other sources (205)
8.7
Very Good
From 15,134 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Aston Pasteur
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Bedroom (276)
Staff Friendliness (271)
Room Space (260)
Variety (247)
Bathroom (243)
Ambiance (239)
Taste (231)
Distance to City Center (230)
Accessibility (228)
Hotel Area (221)
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Traveler Reviews Aston Pasteur

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40
Customer reviews
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 day(s) ago
Awesome, great, I recommend it for those in Bandung city, the breakfast is delicious.
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Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed your breakfast and stay at Aston Pasteur Bandung. We look forward to welcoming you back on your next visit. Best regards, Rennie Sandia, General Manager
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M***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
A truly wonderful stay, with spacious, clean rooms. The staff were very friendly. Breakfast in the lounge had a beautiful view and delicious food.
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17 Sep 2025
Dear Mr./Ms. M*M, Thank you for your positive review. We are pleased to know that the comfort of the room, the friendliness of the staff, and the breakfast with a beautiful view provided a memorable stay for you. We look forward to welcoming you back to Aston Pasteur Bandung on your next visit. Warm regards, Rennie Sandia, General Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good facilities, clean rooms, friendly staff.
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Accommodation's Reply
17 Sep 2025
Dear Mr. M*d, Thank you for your positive review. We are pleased to know that our facilities, room cleanliness, and friendly staff provided a memorable stay. We look forward to welcoming you back to Aston Pasteur Bandung. Best regards, Rennie Sandia, General Manager
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Eka A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
great experience for first time staycation at Aston Pasteur, the breakfast was various, the sraff is friendly, the room was clean but too small if compare the other hotel. jacuzzi and sauna very interesting, maybe advise for parking area make a bigger than current, provide welcome drink thank you Aston Pasteur
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Andri Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Very helpful staff during room service and breakfast. Clean and spacious rooms, perfect for a family vacation.
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Accommodation's Reply
16 Sep 2025
Dear Mr. Andri Y, Thank you for your positive review. We are pleased to know that the staff service and the comfort of the room provided a pleasant experience for you and your family. We look forward to welcoming you back again soon. Best regards, Rennie Sandia, General Manager of Aston Pasteur Bandung
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K***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
I've changed rooms twice but the heat is unbearable, the AC doesn't seem to work, I chose here because it's close to the city.
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Accommodation's Reply
17 Sep 2025
Dear Mr./Ms. ke*n, Thank you for sharing your experience during your stay with us. We apologize for the inconvenience you experienced with the air conditioning in your room. This feedback is very important for us to make improvements immediately to prevent a recurrence. We hope to have the opportunity to welcome you back with an even better experience at Aston Pasteur Bandung. Warm regards, Rennie Sandia, General Manager
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Ade S.
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8.5
/10
Reviewed 1 week(s) ago
The staff is very friendly and the rooms are clean, the food is delicious and has lots of variety.
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Accommodation's Reply
12 Sep 2025
Dear Mr. Ade, Thank you for your positive review. We are pleased to know that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the variety and quality of our food. We look forward to welcoming you back to Aston Pasteur Bandung. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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A***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Friendliness, quick response when items are left behind
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Accommodation's Reply
09 Sep 2025
Dear Mr. Achmad, Thank you for your positive review. We are very pleased to hear that our staff's friendliness and prompt response to assisting you with any lost items ensured a comfortable stay at Aston Pasteur. We look forward to welcoming you back on your next visit. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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Imam
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good review, the food is delicious, it's definitely recommended
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Accommodation's Reply
11 Sep 2025
Dear Mr. Imam, Thank you for your positive review. We are delighted to hear that you enjoyed our dishes. Your review motivates us to continue providing the best culinary experience for every guest. We look forward to welcoming you back again soon. Best regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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AM Arie W.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
This hotel is strategically located for us because it is close to our activity area, generally clean, because the hotel is quite old so some of the furniture has started to look old/worn out. for the pool there is a hot pool so it is fun for relaxation, there is also a sauna. the breakfast menu is quite varied, the taste of the food in my opinion is special, what is great is the service.. the restaurant staff always walks around and checks for dirty plates and glasses and immediately takes them away. they also always ensure our comfort as guests. basically this is special for us, we highly recommend staying here.
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Accommodation's Reply
09 Sep 2025
Dear Mr. Arie Wicaksono, Thank you for taking the time to share your experience at Aston Pasteur. We are delighted to learn that the location of our hotel met your needs, and that the cleanliness, heated pool and sauna facilities, and the varied breakfast menu provided a positive impression. We also greatly appreciate your appreciation for the service of our restaurant team, who always strive to maintain table cleanliness and ensure guest comfort. Your feedback regarding the condition of some of the furniture is also a concern for future improvements. Your recommendation is a great motivation for us to continue providing the best service. We look forward to welcoming you and your family back to Aston Pasteur. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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Sonny L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
very good, clean beds, friendly service....it's just a shame there are no parking attendants available so you have to park yourself if it's full at night
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Accommodation's Reply
11 Sep 2025
Dear Mr. Sonny, Thank you for your review. We are very pleased to know that you were satisfied with the cleanliness of your room and the friendly service from our team. We also appreciate your feedback regarding the availability of parking attendants. This will be our focus to improve guest comfort in the future. We look forward to welcoming you back to Aston Pasteur Bandung. Warm regards, Rennie Sandia, General Manager, Aston Pasteur Bandung
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i***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Aston Hotel guarantees comfort, strategic location, and a varied breakfast menu.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that the comfort, strategic location, and variety of breakfast options at Aston Pasteur have left a positive impression on you. We look forward to welcoming you back on your next visit to Bandung. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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Setiani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I had a good experience to stay with this hotel, the room was clean and comfy. The breakfast had so many options, the family room was with an affordable price, all the staff were so nice, the check-in and check-out process were super easy, the service and amenities made the stay so enjoyable.
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Accommodation's Reply
09 Sep 2025
Dear Ms. Setiani A., Thank you very much for sharing your wonderful review. We are delighted to hear that you had such a pleasant stay, enjoying our clean and comfortable room, the wide selection at breakfast, and the affordable family room. It is also a pleasure to know that our team’s hospitality, as well as the smooth check-in and check-out process, contributed to making your stay enjoyable. We truly appreciate your kind words and look forward to welcoming you and your family back for another memorable experience at Aston Pasteur. Warm regards, Rennie Sandia General Manager Aston Pasteur Bandung
Hanny P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Comfortable hotel for staycation
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Accommodation's Reply
09 Sep 2025
Dear Ms. Hanny P., Thank you for choosing Aston Pasteur and sharing your positive review. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon for a more memorable stay. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Very good location and service pays attention to customer satisfaction
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your appreciation. We are pleased to learn that our hotel's location and services have met your satisfaction. This positive feedback motivates us to continue maintaining the quality of our service. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
upgraded to a family room, more spacious and comfortable, thank you beautiful sister FO 💙 a little input for the future, the TV can watch Netflix
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed your upgrade to the more spacious Family Room. We have noted your feedback regarding the TV facility, allowing you to watch Netflix, for future evaluation. We hope your next visit with Aston Pasteur will be even more memorable. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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nurekasyafitri u.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
ten star service hehe
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Accommodation's Reply
09 Sep 2025
Dear Ms. Nureka Syafitri, Thank you for your extraordinary appreciation of Aston Pasteur. We are delighted to hear that you found our service so impressive that it was called "ten stars." We look forward to welcoming you back soon for an equally enjoyable stay. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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CINTHIA Y.
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Staycation
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8.5
/10
Reviewed 2 week(s) ago
Suggestions for an elevator to the restaurant on the 7th floor At breakfast time, the wait is very long, so there's a queue. Perhaps a solution is needed.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Cinthia Y., Thank you for sharing your experience at Aston Pasteur Bandung and for your valuable feedback. We apologize for the inconvenience you experienced with the elevator waiting time during breakfast hours. Your feedback is important to us, and the management team will review the flow and best solutions to reduce elevator queues during peak hours, ensuring the comfort of our guests. We greatly appreciate your feedback, and look forward to welcoming you back with an even better experience in the future. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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Kayin F.
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10.0
/10
Reviewed 3 week(s) ago
Aston Pasteur Bandung is one of the best hotels, it is strategically located, the staff are friendly, the rooms are comfortable and the breakfast is very varied.
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Accommodation's Reply
04 Sep 2025
Dear Mr. Kayin F., Thank you for choosing Aston Pasteur Bandung and taking the time to share your experience. We are pleased to know that our strategic location, friendly staff, comfortable rooms, and varied breakfast options have left a positive impression on you. This feedback encourages us to continue improving our service. We look forward to welcoming you back to Aston Pasteur Bandung on your next visit. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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grace
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6.1
/10
Reviewed 3 week(s) ago
I booked two rooms. From the first day after the room key exchange, the key to the other room didn't work. Luckily, an officer delivered the bag, so it was quickly exchanged. On the second day, the key wouldn't work. I asked my child to recharge the key, but it still wouldn't work. Then I called the receptionist to ask for help from the officer, but unfortunately, the officer took a long time to arrive. My mother, my baby, and I waited outside for 15 minutes, and luckily, my husband came from outside to deliver the key to the other room, so I could get in. I called again. Then the officer arrived. After that, the door that couldn't be opened was fixed. Then I forgot my hair straightener. I contacted the hotel and found the item I left behind. But is it true that if we leave our things behind, the hotel can't contact us? Everyone just said sorry for the inconvenience.
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Accommodation's Reply
04 Sep 2025
Dear Ms. Grace, Thank you for taking the time to share your experience during your stay at Aston Pasteur Bandung. We sincerely apologize for the inconvenience you and your family experienced, particularly regarding the repeated room key issues and the delay in assistance from our team. We understand that this situation certainly makes you and your family feel uncomfortable, especially when you are with your children and family. We also noted your feedback regarding the handling of lost items. Our team should have been more proactive in contacting guests to confirm the whereabouts of items, rather than simply offering an apology. This will be an important evaluation for us to improve our service. Your feedback is very valuable as learning material so that in the future we can provide a better stay experience, in accordance with the appropriate service standards. We look forward to welcoming you and your family again on your next visit, with even more optimal and enjoyable service. Sincerely, Rennie Sandia, General Manager, Aston Pasteur Bandung
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