An overall great stay-whether you are looking for a solo getaway, couples retreat, friends hangout, or small family trip. The staff are always friendly, smiling and ready to help. With the Whatsapp messenger you can get your answers to any request or questions in almost an instant. Kudos especially to the driver who picked us up from the ferry terminal, Mr. Uwinginting, who was friendly, helpful and informative. Breakfast is included but the menu is somewhat limited and is served in room at your preferred time. At other times of the day, the Cafe at the front of the hotel is open till 10pm but also serves a very limited menu. If that doesn't satisfy you, then you can take a short 3 min walk across the street to dine at the Grand Lagoi Hotel. Rooms are large, comfy and well decorated with your very own private dipping pool, large bedroom and outdoor courtyard with dining table, deck chairs and a mini kitchen (one bedroom unit). With high walls surrounding the villa, you get a feel of privacy and although units are close to each other, noise is never an issue. The beach is just a short 2 minute walk from the villa and although a public beach, is not as busy on most days as some of the other resort beaches. On weekends though, the beach can get busy during the day attracting locals spending a day out. The Lagoi Plaza is an atrium of shops just beside the hotel but unfortunately there are very few shops that remain open post pandemic. The hotel provides transportation and guided tours to any of the sights and activities in Bintan. Do give the place a try!