Mercure Kuta Bali

Hotels
All-star Accommodation
8.4
/10
Very Good
2,812 reviews

What Guests Say About Their Stay

Surroundings (47)
Staff Friendliness (46)
Accessibility (41)
Family Friendly (39)
h***r
10.0
/ 10
The staff was very friendly and nice, and also the room was great. If you are searching for a good hotel with a minimum budget, this hotel can be your great choice, 10/10 experience.
Aainaa N. B. N.
8.8
/ 10
We stayed at Mercure Kuta Bali for 4 nights as a couple and had an overall great experience. The location is unbeatable, right across from Kuta Beach and walking distance to shops, cafes, and beach bars. Watching the sunset from the rooftop infinity pool was a highlight every evening. Our room was clean, cozy, and had a partial ocean view, which was a lovely touch. The staff were warm, welcoming, and always helpful with anything we needed. The hotel itself feels peaceful despite being in the heart of busy Kuta, which was perfect for both relaxation and fun. Highly recommend it for couples looking for a romantic yet convenient stay in Bali.
P***a
9.6
/ 10
We had a pleasant stay at Hotel Mercure Kuta. We were upgraded to a higher category room which was facing the sea. The staff was very friendly and welcoming. Will definitely come back. Thank you.
Jana B.
9.4
/ 10
We came to Bali to ring in the New Year and we are very happy with our stay here. The rooms are comfortable, especially the bed and pillows, the bathroom has hot water and no flooding. Staff are courteous and very helpful, especially Winda. They have helped make a half-day tour booking for us as well as airport transfer. Breakfast and room service are both delicious and well-portioned. Keep it up! We will surely return.
R***y
10.0
/ 10
The location is very good, roadside, just a step to the beach, breakfast food is very varied and delicious. To the mall only 5 minutes walk. The room and service are very good.
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In the Area
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Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Badung, Bali, Indonesia, 80361

Main Facilities

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This accommodation offers:
Golf
Outdoor pool
Swimming pool
Express check-out
24-hour Receptionist
Mercure Kuta Bali is a hotel in a good neighborhood, which is located at Kuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Badung, Bali, Indonesia, 80361
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Lobby Mercure Kuta Bali
Lobby 2 Mercure Kuta Bali

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Mercure Kuta Bali Rates per Night

Mercure Kuta Bali room rates start from SGD 70 before tax per night, which becomes SGD 80 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Mercure Kuta Bali hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Mercure Kuta Bali Location & Address

Mercure Kuta Bali is located at Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Badung, Bali, Indonesia, 80361 Jl. Raya Kuta No. 22 X, Kuta, Badung, Bali, Indonesia, 80361. It's situated in the Kuta, Badung area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 1 km from the city center.

How to go to Mercure Kuta Bali from Airport

Arriving at Ngurah Rai International Airport and wondering about the best way to get to Mercure Kuta Bali? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best fit:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find official taxi counters at the airport. The journey to Mercure Kuta Bali typically takes around 15-20 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up. This can be a slightly more affordable option than a regular taxi.
  • Hotel Transfer (Pre-Booked Peace of Mind):

    Many hotels, including Mercure Kuta Bali, offer airport shuttle services. You'll need to arrange this in advance, but it ensures a hassle-free transfer with someone waiting for you upon arrival.
  • Public Bus (Most Affordable):

    While the cheapest option, taking the public bus involves a bit more planning and potentially some walking. You'll need to check the bus routes and schedules to see if they align with your destination.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a Ride Hailing service. This will save you time and ensure a smooth journey to Mercure Kuta Bali.

Mercure Kuta Bali Reviews & Summary

Looking for all the details about Mercure Kuta Bali before you book? Hotel reviews can offer valuable insights into what to expect during your stay. This hotel consistently receives positive feedback for its excellent location and friendly service.

Guests love the hotel's proximity to Kuta Beach and the vibrant nightlife of the area. The rooftop pool is a standout feature, offering stunning sunset views. Many reviewers also praise the comfortable rooms and the delicious breakfast buffet. One recent guest raved, "The location was perfect, the staff were incredibly helpful, and the rooftop pool was amazing! I would definitely stay here again."

Mercure Kuta Bali Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Mercure Kuta Bali offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Superior Room:

    These rooms offer comfortable accommodation with a choice of a king-size bed or twin beds. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and comfort. Some rooms may have bathtubs.
  • Executive Suite:

    For those seeking a more luxurious experience, the Executive Suites offer a separate living area and enhanced amenities.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include multiple beds or a sofa bed.

Please note that Mercure Kuta Bali is not a pet-friendly hotel.

Hotel Facilities in Mercure Kuta Bali

When choosing a hotel, it's important to consider the hotel amenities available. Mercure Kuta Bali boasts a range of hotel facilities designed to enhance your stay. Here's a look at what you can expect:

  • Rooftop Swimming Pool:

    Enjoy stunning views while taking a dip in the hotel's rooftop pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    Stay active during your trip with access to the hotel's fitness centre, equipped with cardio and weight training equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Bar:

    Unwind with a refreshing drink at the hotel's bar.

Hotel Buffet or Restaurant/Cafe in Mercure Kuta Bali

Food is an important part of any travel experience, so knowing about the hotel buffet and dining options is essential. Mercure Kuta Bali offers several options for enjoying delicious meals and snacks. Here's a breakdown of the hotel restaurant and cafe:

  • Restaurant Name:

    Coconut Pool & Cafe
  • Cuisine:

    International and Local Cuisine
  • Buffet Info:

    Breakfast buffet is available daily from 6:30 AM to 10:30 AM. Price: SGD 25 per person.
  • Signature Dishes:

    Nasi Goreng, Mie Goreng, Pizza
  • Opening Hours:

    6:30 AM - 11:00 PM

Mercure Kuta Bali Airport pickups and How to Book

Need a convenient hotel to airport transfer? Mercure Kuta Bali offers airport pick-up services to ensure a smooth arrival and departure. Here's what you need to know about hotels with airport shuttle services:

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport. Additional charges may apply.

Nearby MRT Station & Bus Stops

Exploring Kuta and Badung is easy with convenient access to public transportation. While there isn't an MRT nearby, there are several bus stops nearby that provide access to different parts of the island. Here's a list of nearby bus stations and bus stops nearby:

  • Kuta Central Parking Bus Stop:

    Approximately 500 meters from the hotel.
  • DFS Bus Bay:

    Approximately 800 meters from the hotel.

To use the public buses, you'll need to purchase a Biskita Bali card. These cards can be purchased at designated kiosks and convenience stores. Fares vary depending on the distance travelled.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuta and Badung offer a variety of nearby places to go that are perfect for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:

  • Waterbom Bali:

    (2.1 km from hotel) A popular water park with thrilling slides and attractions. Entry price: Approximately SGD 40 per adult.
  • Kuta Beach:

    (0.5 km from hotel) Enjoy swimming, surfing, or simply relaxing on the sand. Free access.
  • Ground Zero Memorial:

    (0.8 km from hotel) A poignant memorial site. Free access.
  • Upside Down World Bali:

    (5.8 km from hotel) A fun and interactive museum with upside-down rooms. Entry price: Approximately SGD 15 per adult.
  • Dream Museum Zone (DMZ) Bali:

    (2.5 km from hotel) An interactive 3D art museum. Entry price: Approximately SGD 20 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Mercure Kuta Bali (Kuta, Badung)

Exploring the local food scene is a must when visiting Kuta, Badung. There are plenty of nearby dining options, from cafes and restaurants to local street food vendors. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • Starbucks Kuta Square:

    (500m from hotel) Enjoy your favourite coffee and pastries.
  • McDonald's Kuta:

    (600m from hotel) A familiar fast-food option.
  • Hard Rock Cafe Bali:

    (1km from hotel) Enjoy American cuisine and live music.

Local Street Food:

  • Nasi Goreng:

    Fried rice with various toppings.
  • Mie Goreng:

    Fried noodles with vegetables and meat.
  • Sate (Satay):

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce.
  • Bakso:

    Indonesian meatball soup.

Shopping places near Mercure Kuta Bali (Kuta, Badung)

Looking for some retail therapy during your stay? Kuta, Badung offers a variety of nearby shopping options, from malls near hotel to local markets. Here are some dept stores near me and shops near me:

  • Kuta Square:

    A popular shopping area with a variety of shops and restaurants.
  • Beachwalk Shopping Center:

    A modern mall with a wide range of international and local brands.
  • Kuta Art Market:

    A traditional market where you can find souvenirs, handicrafts, and local artwork.

Other Places to Stay Near Mercure Kuta Bali

If Mercure Kuta Bali isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Here's a selection of hotels in different star categories:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Bali:

    Located in Nusa Dua, offering luxurious accommodations and stunning ocean views.
  • Mulia Resort & Villas Nusa Dua:

    A sprawling resort with multiple pools, restaurants, and a private beach.
  • Four Seasons Resort Bali at Jimbaran Bay:

    A secluded resort with private villas and exceptional service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Hard Rock Hotel Bali:

    A vibrant hotel with a rock 'n' roll theme and a large pool area.
  • Pullman Bali Legian Nirwana:

    A stylish hotel with a rooftop pool and stunning sunset views.
  • The Stones Hotel - Legian Bali, Autograph Collection:

    A modern hotel with a sleek design and a beachfront location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Grand Istana Rama Hotel Kuta:

    A comfortable hotel with a traditional Balinese design and a central location.
  • Bali Garden Beach Resort:

    A beachfront resort with a relaxed atmosphere and multiple pools.
  • Febri's Hotel & Spa:

    A cozy hotel with a spa and a restaurant serving Indonesian cuisine.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Kuta, Badung and looking for the perfect place to stay? Mercure Kuta Bali offers a fantastic location, comfortable accommodations, and a range of amenities to make your stay enjoyable. With its rooftop pool, convenient access to Kuta Beach, and friendly service, it's a great choice for your Bali getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Mercure Kuta Bali through Traveloka for a seamless and affordable experience. Start planning your dream vacation now and book cheap hotels in Indonesia. Looking for more options? Discover cheap hotels nearby and find the perfect accommodation for your needs.

All facilities in Mercure Kuta Bali

Bar, Cafe and Lounge Mercure Kuta Bali
Bar, Cafe and Lounge
Swimming Pool Mercure Kuta Bali
Swimming Pool
Entertainment Facility Mercure Kuta Bali
Entertainment Facility
Functional Hall Mercure Kuta Bali
Functional Hall
Lobby Mercure Kuta Bali
Lobby

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Mercure Kuta Bali

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Kuta Bali
4
Another facilities in Mercure Kuta Bali
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Parking

Frequently asked question in Mercure Kuta Bali

Is Mercure Kuta Bali parking free for hotel guests, and do you offer valet parking services?
Parking at Mercure Kuta Bali is complimentary for hotel guests. We don't offer valet parking services, however, ample hotel parking is available. Please enquire at reception upon arrival for further assistance with parking your vehicle.
Does Mercure Kuta Bali offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Mercure Kuta Bali. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Mercure Kuta Bali offer free hotel Wi-Fi for guests during their stay?
Yes, Mercure Kuta Bali provides complimentary hotel wifi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with the hotel wifi.
Where is the nearest MRT station or bus stops nearby Mercure Kuta Bali? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Mercure Kuta Bali, offering easy access to explore. While there isn't an MRT station nearby, Kuta's excellent bus network connects you to many visitor attractions. Popular things to do nearby include Kuta Beach, Waterbom Bali, and Discovery Shopping Mall. Plenty of bus stops nearby make exploring these attractions convenient.
Is Mercure Kuta Bali a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Mercure Kuta Bali is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if they are an animal-friendly hotel. You could also try searching online for reviews mentioning pets to see if other guests have stayed with their animals.
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More Reviews from Other Guests in Mercure Kuta Bali

Overall Ratings & Reviews Mercure Kuta Bali

Traveloka (2,122)
Other sources (690)
8.5
Very Good
From 2,122 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Mercure Kuta Bali
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Surroundings (31)
Bathroom (28)
Bedroom (27)
Variety (26)
Staff Friendliness (24)
Room Space (24)
Ambiance (23)
Accessibility (21)
Hotel Area (21)
Family Friendly (20)
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Traveler Reviews Mercure Kuta Bali

Number of reviews per page
20
40
Customer reviews
R***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This hotel is right in front of Kuta Beach and we got a free upgrade to an ocean view. The service was excellent, and the staff were all friendly. 👍🙏🏻 The best hotel we booked during our entire trip to Bali.
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s***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly and clean rooms and delicious food
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
There was only hot water once for room 339,
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
In terms of location, it is very strategic and comfortable. If you want to see the sunset, just go upstairs from the swimming pool. The room is also comfortable, there are extra pillows. Complete amenities. Lack of space to dry wet clothes, because it is not recommended to dry them on the balcony. The staff is friendly, the breakfast is just so-so in terms of taste and variety.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Mercure Kuta Beach Bali. Thank you for taking the time to share your review. We are delighted that you enjoyed your stay with us and enjoyed our location, the comfort of our rooms and the stunning sunset views from our rooftop pool. We also appreciate the friendliness of our staff and the comfort of our rooms. Your comments regarding the drying area and the variety of breakfast options are highly appreciated and will be taken into consideration to improve our services in the future. We look forward to welcoming you back to Mercure Kuta Beach Bali for an even more enjoyable stay. Best regards, Management
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h***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly and nice, and also the room was great. If you are searching for a good hotel with a minimum budget, this hotel can be your great choice, 10/10 experience.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali! Thank you very much for your wonderful feedback. We’re delighted to know that you enjoyed your stay, appreciated our friendly team, and found our rooms comfortable. It’s great to hear that we could offer you a memorable 10/10 experience at a great value. We truly appreciate your kind recommendation and look forward to welcoming you back soon for another pleasant stay by the beach. Sincerely, Management
E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, just a short walk to Kuta Beach, the swimming pool is also beautiful and safe for children.
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Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for your review and appreciation. We are delighted to learn that our hotel's location and child-friendly swimming pool provided a comfortable stay. We look forward to welcoming you back to Mercure Kuta Beach Bali for another memorable experience. Sincerely, Management
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M***d
icon-Staycation
Staycation
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9.7
/10
Reviewed 9 week(s) ago
The staff is very friendly and pleasant
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Accommodation's Reply
31 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that the friendliness of our staff made your stay a pleasant one. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back to Mercure Kuta Beach Bali. Best regards, Management
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PANDAPOTAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Perfect place, good property, nice hospitality
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Accommodation's Reply
31 Aug 2025
Dear Valued Guest, Thank you very much for your kind words. We are delighted to know that you enjoyed our property and the hospitality provided by our team. Your positive feedback truly motivates us to continue delivering the best service for all our guests. We look forward to welcoming you back again at Mercure Kuta Beach Bali for another memorable stay. Sincerely, Management
Eeng S. W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Our order was upgraded to a large one, I thought it would be better, but it turned out the lobby was very noisy with the sound of the blower from the hotel next door, there weren't many food choices, for Indonesians, the room was quite old, the only win was the location, if you like the beach, it's noisy
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience during your stay at Mercure Kuta Beach Bali. We apologize for any inconvenience you experienced regarding the noise in the lobby, food choices, and room conditions. Your feedback is invaluable to us in improving the quality of our service and facilities in the future. We are pleased to know that you enjoyed the hotel's location close to the beach, and we look forward to providing an even more comfortable experience on your next visit. Best regards, Management
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Okay, pretty good, location is ok
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for staying at Mercure Kuta Beach Bali. We are delighted to hear that you enjoyed our hotel's location. We look forward to welcoming you back for another enjoyable experience. Best regards, Management
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Y***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and excellent and good service
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to hear you enjoyed your stay and our service. We look forward to welcoming you back to Mercure Kuta Beach Bali soon. Sincerely, Management
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you for the stay, everything was ok.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience. We are delighted to hear that everything went well during your stay at Mercure Kuta Beach Bali. We look forward to welcoming you back on your next visit. Best regards, Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Location was spot on, short walking distance to beach, shops, mall, restaurants and bars. Unfortunately the pillow in the bedroom wasn't comfortable at all, got bad 3 nights sleep, somehow the pillow isn't that soft (quite hard) in my opinion. Breakfast was variety although I miss bacon and more local sweets, staff were very friendly and did their best to accommodate us. Housekeeping did their best to clean the room too, always came back to clean roo after a full day activity is really something plus. Humidity in the room is quite high, maybe something with the airco? My clothes were quite damp. Overall stay is good.
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for sharing your detailed feedback regarding your stay at Mercure Kuta Beach Bali. We’re glad to hear that you enjoyed our location, friendly staff, and housekeeping service. We sincerely apologize for the discomfort caused by the pillow and the humidity in your room. Your comments regarding the pillow and breakfast variety are very valuable, and we will use them to improve our offerings and guest comfort. We appreciate your kind words overall and hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, Management
Rani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very strategic location, comfortable hotel, cool swimming pool
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to know that you enjoyed our strategic location, the comfort of the hotel, and our swimming pool. We hope to welcome you back to Mercure Kuta Beach Bali for another enjoyable experience. Best regards, Management
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Dian L.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
Be prepared with constant noise until late at night. Motor exhaust noise, fireworks, some late night music blaring from neighboring cafe. The soundproofing of the room is really bad. People walking and chatting on the hallway can be heard from inside of the room.
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay was disturbed by noise from outside and within the hotel. We understand how important a restful night’s sleep is, and we sincerely apologize for the inconvenience caused. Your feedback regarding the soundproofing is valuable, and we will review this matter to find ways to improve guest comfort. We appreciate your input and hope we will have the chance to welcome you back with a better experience in the future. Sincerely, Management
Sonni E. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
small room, small restaurant, good location,
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for taking the time to review your stay at Mercure Kuta Beach Bali. We apologize if the room size and restaurant did not fully meet your expectations. This feedback is very valuable for us to improve in the future. We are pleased to know that our hotel's location provided you with convenience, and we look forward to welcoming you back for an even better experience in the future. Best regards, Management
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 16 week(s) ago
The check-in process was very slow, but the hotel staff kindly upgraded our room. The cleanliness of the room was lacking, with dust and dirt still visible in some corners of the room and bathroom. Overall, breakfast was okay.
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience with us at Mercure Kuta Beach Bali. We apologize for the inconvenience during check-in and the fact that the room cleanliness did not meet your expectations. Your feedback is invaluable to us in improving our services and facilities. We are delighted to hear that you appreciated the room upgrade provided by our team and enjoyed the breakfast. We hope to welcome you back for an even better experience in the future. Sincerely, Management
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Hadianto D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
Only the cleanliness of the room is not good, the rest is good
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your review. We apologize if the room cleanliness did not fully meet your expectations. This feedback is very important for us to improve the quality of our service. We are pleased to know that you were satisfied with your stay with us. We hope to welcome you back for an even better experience at Mercure Kuta Beach Bali. Best regards, Management
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Renosty A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The pool view is beautiful, many guests must take photos here.
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed our pool view, which is a favorite among our guests for photos. We look forward to welcoming you back to Mercure Kuta Beach Bali for another enjoyable experience. Sincerely, Management
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C***a
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Leisure
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8.1
/10
Reviewed 19 week(s) ago
The room was dirty, lots of dust and small insects on the bed and pillows, the floor was dusty too. Noisy at night, not suitable for bringing children The place is okay because it is close to beachwalk and the surrounding area is busy. In front of the beach and close to many mini markets. Next to Starbucks and around there are many food sellers The staff entered the room when we were having breakfast even though they had not been asked to clean the room.
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2 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you experienced regarding room cleanliness, noise, and inappropriate procedures when staff entered your room. This certainly does not meet our service standards, and your feedback is very valuable for our prompt evaluation and improvement. We are pleased to know that our hotel's strategic location continues to provide comfort for your activities in Kuta. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit. Best regards, Management
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Lobby 4 Mercure Kuta Bali

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Overall Ratings & Reviews Mercure Kuta Bali

Traveloka (2,122)
Other sources (690)
8.5
Very Good
From 2,122 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

9.0

Service and Facilites

8.6

People often mention about Mercure Kuta Bali
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Surroundings (31)
Bathroom (28)
Bedroom (27)
Variety (26)
Staff Friendliness (24)
Room Space (24)
Ambiance (23)
Accessibility (21)
Hotel Area (21)
Family Friendly (20)
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Traveler Reviews Mercure Kuta Bali

Number of reviews per page
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40
Customer reviews
R***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
This hotel is right in front of Kuta Beach and we got a free upgrade to an ocean view. The service was excellent, and the staff were all friendly. 👍🙏🏻 The best hotel we booked during our entire trip to Bali.
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s***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Friendly and clean rooms and delicious food
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
There was only hot water once for room 339,
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E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
In terms of location, it is very strategic and comfortable. If you want to see the sunset, just go upstairs from the swimming pool. The room is also comfortable, there are extra pillows. Complete amenities. Lack of space to dry wet clothes, because it is not recommended to dry them on the balcony. The staff is friendly, the breakfast is just so-so in terms of taste and variety.
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+3
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest regards, Mercure Kuta Beach Bali. Thank you for taking the time to share your review. We are delighted that you enjoyed your stay with us and enjoyed our location, the comfort of our rooms and the stunning sunset views from our rooftop pool. We also appreciate the friendliness of our staff and the comfort of our rooms. Your comments regarding the drying area and the variety of breakfast options are highly appreciated and will be taken into consideration to improve our services in the future. We look forward to welcoming you back to Mercure Kuta Beach Bali for an even more enjoyable stay. Best regards, Management
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h***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly and nice, and also the room was great. If you are searching for a good hotel with a minimum budget, this hotel can be your great choice, 10/10 experience.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warmest greetings from Mercure Kuta Beach Bali! Thank you very much for your wonderful feedback. We’re delighted to know that you enjoyed your stay, appreciated our friendly team, and found our rooms comfortable. It’s great to hear that we could offer you a memorable 10/10 experience at a great value. We truly appreciate your kind recommendation and look forward to welcoming you back soon for another pleasant stay by the beach. Sincerely, Management
E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The location is very strategic, just a short walk to Kuta Beach, the swimming pool is also beautiful and safe for children.
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Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for your review and appreciation. We are delighted to learn that our hotel's location and child-friendly swimming pool provided a comfortable stay. We look forward to welcoming you back to Mercure Kuta Beach Bali for another memorable experience. Sincerely, Management
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M***d
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Staycation
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9.7
/10
Reviewed 9 week(s) ago
The staff is very friendly and pleasant
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Accommodation's Reply
31 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that the friendliness of our staff made your stay a pleasant one. Your feedback motivates us to continue providing the best service. We look forward to welcoming you back to Mercure Kuta Beach Bali. Best regards, Management
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PANDAPOTAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Perfect place, good property, nice hospitality
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Accommodation's Reply
31 Aug 2025
Dear Valued Guest, Thank you very much for your kind words. We are delighted to know that you enjoyed our property and the hospitality provided by our team. Your positive feedback truly motivates us to continue delivering the best service for all our guests. We look forward to welcoming you back again at Mercure Kuta Beach Bali for another memorable stay. Sincerely, Management
Eeng S. W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Our order was upgraded to a large one, I thought it would be better, but it turned out the lobby was very noisy with the sound of the blower from the hotel next door, there weren't many food choices, for Indonesians, the room was quite old, the only win was the location, if you like the beach, it's noisy
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience during your stay at Mercure Kuta Beach Bali. We apologize for any inconvenience you experienced regarding the noise in the lobby, food choices, and room conditions. Your feedback is invaluable to us in improving the quality of our service and facilities in the future. We are pleased to know that you enjoyed the hotel's location close to the beach, and we look forward to providing an even more comfortable experience on your next visit. Best regards, Management
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Okay, pretty good, location is ok
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for staying at Mercure Kuta Beach Bali. We are delighted to hear that you enjoyed our hotel's location. We look forward to welcoming you back for another enjoyable experience. Best regards, Management
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Y***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and excellent and good service
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to hear you enjoyed your stay and our service. We look forward to welcoming you back to Mercure Kuta Beach Bali soon. Sincerely, Management
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you for the stay, everything was ok.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience. We are delighted to hear that everything went well during your stay at Mercure Kuta Beach Bali. We look forward to welcoming you back on your next visit. Best regards, Management
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Location was spot on, short walking distance to beach, shops, mall, restaurants and bars. Unfortunately the pillow in the bedroom wasn't comfortable at all, got bad 3 nights sleep, somehow the pillow isn't that soft (quite hard) in my opinion. Breakfast was variety although I miss bacon and more local sweets, staff were very friendly and did their best to accommodate us. Housekeeping did their best to clean the room too, always came back to clean roo after a full day activity is really something plus. Humidity in the room is quite high, maybe something with the airco? My clothes were quite damp. Overall stay is good.
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for sharing your detailed feedback regarding your stay at Mercure Kuta Beach Bali. We’re glad to hear that you enjoyed our location, friendly staff, and housekeeping service. We sincerely apologize for the discomfort caused by the pillow and the humidity in your room. Your comments regarding the pillow and breakfast variety are very valuable, and we will use them to improve our offerings and guest comfort. We appreciate your kind words overall and hope to have the opportunity to welcome you back for an even more comfortable stay in the future. Sincerely, Management
Rani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very strategic location, comfortable hotel, cool swimming pool
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to know that you enjoyed our strategic location, the comfort of the hotel, and our swimming pool. We hope to welcome you back to Mercure Kuta Beach Bali for another enjoyable experience. Best regards, Management
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Dian L.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
Be prepared with constant noise until late at night. Motor exhaust noise, fireworks, some late night music blaring from neighboring cafe. The soundproofing of the room is really bad. People walking and chatting on the hallway can be heard from inside of the room.
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your stay was disturbed by noise from outside and within the hotel. We understand how important a restful night’s sleep is, and we sincerely apologize for the inconvenience caused. Your feedback regarding the soundproofing is valuable, and we will review this matter to find ways to improve guest comfort. We appreciate your input and hope we will have the chance to welcome you back with a better experience in the future. Sincerely, Management
Sonni E. G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
small room, small restaurant, good location,
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for taking the time to review your stay at Mercure Kuta Beach Bali. We apologize if the room size and restaurant did not fully meet your expectations. This feedback is very valuable for us to improve in the future. We are pleased to know that our hotel's location provided you with convenience, and we look forward to welcoming you back for an even better experience in the future. Best regards, Management
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 16 week(s) ago
The check-in process was very slow, but the hotel staff kindly upgraded our room. The cleanliness of the room was lacking, with dust and dirt still visible in some corners of the room and bathroom. Overall, breakfast was okay.
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience with us at Mercure Kuta Beach Bali. We apologize for the inconvenience during check-in and the fact that the room cleanliness did not meet your expectations. Your feedback is invaluable to us in improving our services and facilities. We are delighted to hear that you appreciated the room upgrade provided by our team and enjoyed the breakfast. We hope to welcome you back for an even better experience in the future. Sincerely, Management
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Hadianto D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 16 week(s) ago
Only the cleanliness of the room is not good, the rest is good
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Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your review. We apologize if the room cleanliness did not fully meet your expectations. This feedback is very important for us to improve the quality of our service. We are pleased to know that you were satisfied with your stay with us. We hope to welcome you back for an even better experience at Mercure Kuta Beach Bali. Best regards, Management
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Renosty A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The pool view is beautiful, many guests must take photos here.
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for your review. We are delighted to hear that you enjoyed our pool view, which is a favorite among our guests for photos. We look forward to welcoming you back to Mercure Kuta Beach Bali for another enjoyable experience. Sincerely, Management
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 19 week(s) ago
The room was dirty, lots of dust and small insects on the bed and pillows, the floor was dusty too. Noisy at night, not suitable for bringing children The place is okay because it is close to beachwalk and the surrounding area is busy. In front of the beach and close to many mini markets. Next to Starbucks and around there are many food sellers The staff entered the room when we were having breakfast even though they had not been asked to clean the room.
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2 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Guest, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you experienced regarding room cleanliness, noise, and inappropriate procedures when staff entered your room. This certainly does not meet our service standards, and your feedback is very valuable for our prompt evaluation and improvement. We are pleased to know that our hotel's strategic location continues to provide comfort for your activities in Kuta. We hope to have the opportunity to welcome you back and provide an even better experience on your next visit. Best regards, Management
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Number of reviews per page
20
40