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Prime Plaza Hotel Sanur – Bali

All-star Accommodation
8.6
/10
Very Good
2,087 reviews

What Guests Say About Their Stay

Staff Friendliness (57)
Room Space (57)
Surroundings (51)
Bedroom (50)
Elenh M.
9.7
/ 10
Great hotel, fantastic facilities, the staff were super helpful. Would definitely stay again.
Yosephine A. M.
10.0
/ 10
A perfect accommodation in Sanur. A very family friendly, ambience so calm. The variation of food are selectively well curated. The staffs are super friendly and professional. Location for tourist attractions are very near & various. And the price are also friendly for near a sea front spots.
G***h
9.1
/ 10
Strategic location in Sanur. You can practically walk to the beach and stroll along the walking path by the beach. A nice and big hotel with good facilities; we really enjoy the swimming pool. Recommended if you’re staying in Sanur, especially with small kids.
K***a
10.0
/ 10
It was very pleasant to stay at this hotel, very pleasant atmosphere, friendly staff, and very nice rooms.
Yoseph A. P.
9.7
/ 10
The hotel staff is friendly and very helpful, the breakfast is very varied. The location is quite strategic.
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In the Area
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Jalan Hang Tuah no. 46, Sanur, Sanur, Bali, Indonesia, 80363

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: resort was previously named Prime Plaza Hotel Sanur - Bali Prime Plaza Hotel Sanur – Bali is located in area / city Sanur. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Prime Plaza Hotel Sanur – Bali

Jalan Hang Tuah no. 46, Sanur, Sanur, Bali, Indonesia, 80363
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Lobby Prime Plaza Hotel Sanur – Bali
Exterior 2 Prime Plaza Hotel Sanur – Bali

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Prime Plaza Hotel Sanur – Bali Rates per Night

Prime Plaza Hotel Sanur – Bali room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Prime Plaza Hotel Sanur – Bali hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Prime Plaza Hotel Sanur – Bali Location & Address

Prime Plaza Hotel Sanur – Bali is located at Jalan Hang Tuah no. 46, Sanur, Sanur, Bali, Indonesia, 80361. It's situated in the Sanur area of Indonesia, known for its relaxed atmosphere and beautiful beaches. The hotel is approximately 5 km from the city center.

How to go to Prime Plaza Hotel Sanur – Bali from Airport

Looking for the best way to get to Prime Plaza Hotel Sanur – Bali from the airport? Several options are available, each with its own pros and cons. Whether you're after speed, affordability, or convenience, here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find plenty of taxis waiting outside the airport. The journey to Prime Plaza Hotel Sanur – Bali typically takes around 20-30 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka offer a convenient way to get to the hotel. Simply book a ride through the app, and a driver will pick you up from the designated area. This can often be more affordable than a traditional taxi.
  • Hotel Transfer (Pre-booked):

    Many hotels, including Prime Plaza Hotel Sanur – Bali, offer airport transfer services. You can arrange this in advance, ensuring a hassle-free arrival. While it might be slightly more expensive, it's a great option for peace of mind.
  • Public Bus (Most Affordable):

    While less direct, taking a public bus is the cheapest way to reach Sanur. You'll need to take a bus from the airport to a central bus terminal and then transfer to another bus heading to Sanur. This option is best for budget travellers with plenty of time.

Tips:

For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service through Traveloka. This will save you time and ensure a smooth journey to Prime Plaza Hotel Sanur – Bali.

Prime Plaza Hotel Sanur – Bali Reviews & Summary

Planning a trip and wondering all about Prime Plaza Hotel Sanur – Bali? Reading hotel reviews is a great way to get a feel for what to expect during your stay. This hotel consistently receives positive feedback for its excellent service and family-friendly atmosphere. Guests love the hotel's spacious rooms, beautiful pool area, and convenient location in Sanur. The staff are frequently praised for their friendliness and helpfulness, making guests feel welcome and well-cared for. A standout feature is the Camp Splash! Kids Club, which keeps children entertained with a variety of activities.

Here's what one happy guest had to say: "We had a fantastic stay at Prime Plaza Hotel Sanur – Bali! The staff were amazing, the rooms were clean and comfortable, and the kids loved the pool and kids club. We would definitely recommend this hotel to families visiting Bali."

Prime Plaza Hotel Sanur – Bali Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Prime Plaza Hotel Sanur – Bali offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's something for everyone.
  • Deluxe Room:

    These rooms offer comfortable accommodation with a choice of king or twin beds. Non-smoking options are available.
  • Family Room:

    Ideal for families, these rooms provide extra space and can accommodate additional beds or cots.
  • Club Room:

    Guests staying in Club Rooms enjoy access to the exclusive Club Lounge, offering complimentary breakfast, afternoon tea, and evening cocktails.
  • Suite:

    For a truly luxurious experience, opt for a Suite. These spacious rooms feature separate living areas and bedrooms, as well as enhanced amenities.
  • Accessible Room:

    The hotel also offers accessible rooms designed for guests with mobility issues. These rooms feature wider doorways, grab bars, and other accessibility features.

Prime Plaza Hotel Sanur – Bali is not a pet-friendly hotel.

Hotel Facilities in Prime Plaza Hotel Sanur – Bali

Looking for a hotel with fantastic hotel facilities? Prime Plaza Hotel Sanur – Bali boasts an impressive array of hotel amenities to ensure a comfortable and enjoyable stay for guests of all ages. From swimming pools to a kids' club, there's something for everyone to enjoy.
  • Swimming Pools:

    The hotel features multiple swimming pools, including a main pool, a kids' pool, and a lagoon-style pool.
  • Camp Splash! Kids Club:

    This dedicated kids' club offers a range of activities and entertainment for children aged 4-12.
  • Gym:

    Stay active during your stay at the hotel's well-equipped gym. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Open from 9:00 AM to 9:00 PM. Prices for treatments vary.
  • Restaurants and Bars:

    The hotel offers a variety of dining options, including a restaurant, a cafe, and a poolside bar.
  • Meeting and Event Facilities:

    Prime Plaza Hotel Sanur – Bali is also a great choice for business travellers, with a range of meeting and event facilities available.

Hotel Buffet or Restaurant/Cafe in Prime Plaza Hotel Sanur – Bali

Foodies, rejoice! Prime Plaza Hotel Sanur – Bali offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're craving a hearty buffet or a light snack, you'll find something to satisfy your taste buds.
  • Sanur Harum Restaurant:

    This restaurant serves a delicious buffet breakfast and a la carte lunch and dinner. The buffet breakfast costs approximately SGD 30 per person and features a wide variety of international and Indonesian dishes. Open from 6:30 AM to 10:30 PM.
  • Tunjung Cafe:

    Perfect for a casual meal or a quick coffee, Tunjung Cafe offers a range of sandwiches, salads, and pastries. Open from 10:00 AM to 11:00 PM.
  • Pool Bar:

    Enjoy refreshing cocktails and light bites at the Pool Bar, located next to the main swimming pool. Open from 10:00 AM to 6:00 PM.

Don't miss the Nasi Goreng at Sanur Harum Restaurant, a signature dish that's a favourite among guests.

Prime Plaza Hotel Sanur – Bali Airport pickups and How to Book

Need a convenient hotel to airport transfer? Prime Plaza Hotel Sanur – Bali offers airport pick-up services to make your arrival and departure as smooth as possible. This hotels with airport shuttle service ensures a hassle-free start and end to your Bali vacation.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

While Sanur doesn't have an MRT system, there are several nearby bus stops that provide convenient access to other parts of Bali. Knowing the nearby MRT station and nearby bus station locations can help you navigate the area with ease.
  • Trans Sarbagita Bus Stop (Sanur Grand Bali Beach):

    Located approximately 1.5 km from the hotel, this bus stop offers connections to Denpasar and other destinations.
  • Trans Sarbagita Bus Stop (By Pass Ngurah Rai):

    Situated about 2 km from the hotel, this bus stop provides access to Kuta and the airport.

To use the public bus system, you'll need to purchase a Trans Sarbagita card, which can be bought at designated kiosks and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family-friendly? Sanur and the surrounding areas offer a wealth of nearby places to go that are perfect for kids and adults alike. From cultural experiences to thrilling adventures, there's plenty of stuff to see nearby.
  • Bali Zoo (15 km):

    Get up close and personal with a variety of animals at Bali Zoo. Entry fee is approximately SGD 35 per adult.
  • Waterbom Bali (18 km):

    Spend a day splashing around at Waterbom Bali, one of Asia's best water parks. Tickets cost around SGD 40 per person.
  • Turtle Conservation and Education Center (5 km):

    Learn about turtle conservation and see baby turtles up close. Entry is free, but donations are welcome.
  • Le Mayeur Museum (2 km):

    Explore the art and history of Belgian painter Adrien-Jean Le Mayeur at this charming museum. Entry fee is approximately SGD 5.
  • Sanur Beach (Walking Distance):

    Enjoy swimming, sunbathing, and water sports at Sanur Beach, located just a short walk from the hotel. Free access.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Prime Plaza Hotel Sanur – Bali (Sanur)

Craving some delicious nearby dining options? Sanur boasts a fantastic array of local food and international cuisine. Whether you're in the mood for a fancy restaurant or some tasty local street food, you'll find plenty of food eatiries near me.
  • Cafes/Restaurants:

    • Massimo Italian Restaurant:

      A popular spot for authentic Italian cuisine.
    • Three Monkeys Sanur:

      Offers a mix of Indonesian and international dishes in a stylish setting.
    • Soul in a Bowl:

      Known for its healthy and delicious breakfast and lunch options.
  • Local Street Food:

    • Nasi Goreng:

      Indonesian fried rice, a classic street food dish.
    • Satay:

      Grilled meat skewers served with peanut sauce.
    • Gado-Gado:

      Indonesian salad with peanut sauce dressing.
    • Mie Goreng:

      Indonesian fried noodles.
    • Bakso:

      Indonesian meatball soup.

Shopping places near Prime Plaza Hotel Sanur – Bali (Sanur)

Need to indulge in some retail therapy? While Sanur is not known for large malls, there are several shops near me and nearby shopping options for souvenirs, clothing, and local crafts. If you're looking for a larger mall near hotel, you might need to venture a bit further.
  • Hardy's Sanur Plaza:

    A department store offering a variety of goods, including clothing, souvenirs, and groceries.
  • Sindhu Market:

    A traditional market where you can find local produce, spices, and handicrafts.
  • Nogo Bali Art & Culture:

    A great place to find unique Balinese art and souvenirs.

Other Places to Stay Near Prime Plaza Hotel Sanur – Bali

Looking for alternative accommodations? Sanur offers a range of options, from luxury hotels to budget-friendly guesthouses. Here's a selection of other places to stay nearby, catering to different budgets and preferences.
  • Luxury/5-Star Hotels Nearby:

    • Hyatt Regency Bali:

      A luxurious beachfront resort with stunning ocean views.
    • Fairmont Sanur Beach Bali:

      Offers elegant accommodation and exceptional service.
    • Maya Sanur Resort & Spa:

      A stylish resort with a focus on wellness and relaxation.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • Four-Star Hotels Nearby:

    • Prama Sanur Beach Bali:

      A beachfront hotel with a range of facilities and activities.
    • Sudamala Suites & Villas, Sanur:

      Offers stylish suites and villas in a tranquil setting.
    • The Alantara Sanur by Alila:

      A boutique hotel with a focus on Balinese culture and hospitality.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

  • Three-Star Hotels Nearby:

    • Besakih Beach Hotel:

      A budget-friendly option located close to the beach.
    • Oka Wina Villa Sanur:

      Offers comfortable villas with private pools.
    • Ari Putri Hotel:

      A charming hotel with a traditional Balinese atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to book your Bali getaway? Prime Plaza Hotel Sanur – Bali offers a fantastic combination of comfort, convenience, and family-friendly amenities. With its prime location in Sanur, you'll be perfectly positioned to explore all that this vibrant area has to offer. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Bali. Book your room booking now through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby for your next adventure!

All facilities in Prime Plaza Hotel Sanur – Bali

Bar, Cafe and Lounge Prime Plaza Hotel Sanur – Bali
Bar, Cafe and Lounge
Swimming Pool Prime Plaza Hotel Sanur – Bali
Swimming Pool
Entertainment Facility Prime Plaza Hotel Sanur – Bali
Entertainment Facility
Fitness Center Prime Plaza Hotel Sanur – Bali
Fitness Center
Functional Hall Prime Plaza Hotel Sanur – Bali
Functional Hall

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
  • Sun loungers

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Area shuttle
  • Car rental
  • Secure parking
  • Shopping center shuttle

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Highchairs

Business Facilities

  • Conference room
  • Meeting facilities

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Prime Plaza Hotel Sanur – Bali

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Check in time at 2 pm

Additional Policy

Check in time at 2 pm

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Prime Plaza Hotel Sanur – Bali
329
Number of floors in Prime Plaza Hotel Sanur – Bali
4
Another facilities in Prime Plaza Hotel Sanur – Bali
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Prime Plaza Hotel Sanur – Bali

What are available facilities at Prime Plaza Hotel Sanur – Bali?
There are top facilites at Prime Plaza Hotel Sanur – Bali such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Prime Plaza Hotel Sanur – Bali?
The standard check-in time at Prime Plaza Hotel Sanur – Bali is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Prime Plaza Hotel Sanur – Bali provide breakfast?
Yes, Prime Plaza Hotel Sanur – Bali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Prime Plaza Hotel Sanur – Bali
Prime Plaza Hotel Sanur – Bali has a 4.0-star rating.
How many floors does Prime Plaza Hotel Sanur – Bali have?
Prime Plaza Hotel Sanur – Bali has 4.
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More Reviews from Other Guests in Prime Plaza Hotel Sanur – Bali

8.6
Very Good
From 1,591 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Prime Plaza Hotel Sanur – Bali
All
Staff Friendliness (42)
Room Space (39)
Surroundings (38)
Bedroom (38)
Accessibility (36)
Ambiance (34)
Family Friendly (32)
Bathroom (31)
Distance to City Center (29)
Hotel Area (29)
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Traveler Reviews Prime Plaza Hotel Sanur – Bali

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoy staying in Prime Plaza Hotel Sanur, location near the beach
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your lovely review. We're happy to hear you enjoyed your stay and the great location near the beach. Hope to welcome you back soon. Best Regards, General Manager Prime Plaza Hotel Sanur
Janto P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
All are so good, close to Sanur Beach.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and the convenient location near Sanur Beach. Hope to see you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is comfortable, strategically located in Sanur, and clean. However, I had a disappointing experience on Saturday, September 15th at 3:00 PM. The security guard guarding the parking lot was very unfriendly and rude. Overall, the hotel service is good, but the security guard is a bit annoying. Please fix this, thank you.
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2 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review and feedback. We apologize for the unpleasant experience with the security guard. We will follow up on this matter immediately to ensure it does not happen again. We remain pleased that you enjoyed our services and facilities, and look forward to welcoming you back for an even better experience. Best regards, General Manager, Prime Plaza Hotel Sanur
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
I didn't have time to tour the hotel, but along the way from my room to the lobby, the hotel had a pleasant atmosphere, even though it doesn't have a beach. The lobby and surrounding area have plenty of sofas for relaxing, and the garden is soothing to the eyes.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the hotel's ambiance and the comfort of our lobby and garden. We hope you'll have more time to explore the rest of the hotel on your next visit. See you again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Elenh M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Great hotel, fantastic facilities, the staff were super helpful. Would definitely stay again.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your kind review. We're glad you enjoyed the facilities and found our staff helpful. We look forward to welcoming you back again. Best Regards, General Manager Prime Plaza Hotel Sanur
D***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall the hotel is good, the location is a bit far from tourist attractions
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are glad you enjoyed our hotel. We look forward to welcoming you back again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Even though it's an old hotel, it's comfortable, the area is spacious and allows families to explore the hotel. It's close to Sanur Beach.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are delighted to hear that you felt comfortable and enjoyed the spacious hotel area and its proximity to Sanur Beach. We look forward to seeing you again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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marius y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
My recent stay in Sanur was truly rejuvenating — the hotel managed to create an atmosphere that felt both natural and warm, perfectly aligned with the relaxed charm of the area. From the moment I arrived, I was welcomed with genuine hospitality that instantly set the tone for a peaceful retreat. The rooms were spacious and thoughtfully designed with natural materials, giving a cozy yet refined vibe. What stood out most was the organic touch: locally crafted furniture, soft earthy tones, and a balance of indoor–outdoor living that allowed the tropical breeze to flow through. The bed was extremely comfortable, ensuring deep, restful sleep after days spent exploring Sanur’s coastline. Breakfast was a highlight — fresh, wholesome, and beautifully presented. Seasonal fruits, artisanal bread, and locally inspired dishes made every morning a delightful ritual. The café area itself felt like a little garden sanctuary, surrounded by greenery and the gentle sound of water. The staff truly elevated the experience. Attentive yet never intrusive, they went out of their way to make sure every detail was taken care of, from arranging bicycles for a coastal ride to recommending hidden spots for sunset views. The location was ideal: tucked away enough to feel private and serene, yet only a short stroll to the beach and Sanur’s charming cafés. Evenings walking along the beach path, followed by coming “home” to such a calm environment, made the stay feel balanced and restorative. Overall, this wasn’t just accommodation — it was an experience of living in harmony with the gentle rhythm of Sanur. Organic, genuine, and deeply pleasant. Highly recommended for anyone seeking not just comfort, but a true sense of place.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you so much for your beautiful and thoughtful review. We're truly happy to hear that your stay felt relaxing and connected to the spirit of Sanur. It means a lot to know you enjoyed the natural design, breakfast experience, and warm hospitality from our team. We hope to welcome you back for another peaceful retreat in the future. Best Regards, General Manager Prime Plaza Hotel Sanur
Samuel E. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is quite big with many facilities inside to do. Just it is locate in the main road so not that much options to do within walking distance
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We're glad you enjoyed the hotel facilities. We understand about the location and appreciate your input. Hope to welcome you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
Herry S. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Close to Sanur Beach, just a short walk
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We're delighted to hear you enjoyed our location close to Sanur Beach. See you soon! Best regards, General Manager, Prime Plaza Hotel Sanur.
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Lanny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Check-in hours are not flexible. The bed needs to be replaced, it's been too long. And the towels are dirty.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience regarding the check-out time, mattress, and towels. We will follow up immediately for improvements. We hope to provide a better experience on your next visit. Best Regards, General Manager, Prime Plaza Hotel Sanur
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Popie R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean & well maintained, the staff is friendly, the location is strategic especially if you want to travel to/from Nusa Lembongan/Penida.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you very much for your review. We are glad you were satisfied with the cleanliness, staff service, and location of the hotel. We look forward to welcoming you back soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Mutiara N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
One of the best hotels in Sanur!
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you very much for your review. We are glad you enjoyed your stay at our hotel. We look forward to welcoming you back. Best regards, General Manager, Prime Plaza Hotel Sanur
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Mutiara N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is ok. It's a shame that access to the mall is closed.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience, but access to the mall is beyond our control. We hope to welcome you back again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Anang B. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
So happy staying here! Everything is okay! And I will choose it again when I visit Bali.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you so much for your review. We're happy you had a great stay and look forward to welcoming you again on your next visit to Bali. Best Regards, General Manager Prime Plaza Hotel Sanur
j***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
I have been staying at the hotel before. Unfortunately my latest experiences staying it’s a bit disappointing about my late check-out as I mentioned already when I booked for two rooms, sadly they didn’t grant me, even though we arrived a bit late to check-in at that time. Perhaps, they don’t give such a personalised services for repeater guests like me. So be it! The reason I stay there because the location, it’s close to Sanur beach and to Sanur port. What I love from this resort - breakfast time, my Muslim family can grab halal food. And as for me I love how they also give a space for people with certain dietary preferences like me who doesn’t it cow. Also I think the one who has given me the boiled eggs need to be more friendly as I was waiting so long and he has not said apologies either. Hopefully the friendliness and services how to treat guests - especially repeaters guest could work generally whether “Bule” or “Not Bule”.
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Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your feedback and for staying with us again. We’re truly sorry to hear that your recent experience didn’t meet your expectations, especially regarding the late check-out. Please kindly note that late check-out is subject to room availability on the day of departure, and we always do our best to accommodate requests whenever possible. We appreciate your kind words about our location and the breakfast options for different dietary needs. Your comments about the service have been noted and shared with the team to help us improve, especially in delivering a more welcoming experience for all our guests, including our valued repeat visitors. We hope to have the opportunity to welcome you back and provide a better stay in the future. Best Regards, General Manager Prime Plaza Hotel Sanu
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Spacious hotel and strategic location, close to the beach, pleasant
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Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the hotel's location and facilities. We look forward to welcoming you back soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Vivi W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
It's a nice location, close to the beach, it's only a 5-minute drive to the mall, the food at the restaurant is also delicious, but one of the front desk staff, the woman who served the welcome drink, was a bit unfriendly. I took the welcome drink and she said, "Are you checking in here?" I said yes, 2 nights, then she said it's just for one drink. "Oh my gosh, I'm staying for 2 nights, so I asked for just one glass and she said maybe because I'm a local, not a foreigner, so she said. Even though I saw the foreigners going back and forth to get it, she just kept quiet. I was a bit offended.
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Guest, Thank you for your feedback. We are glad you enjoyed our location and food. We apologize for the unpleasant experience with our staff. We will follow up immediately to provide a more friendly and fair service to all our guests. We appreciate you sharing this experience. Best Regards, General Manager, Prime Plaza Hotel Sanur
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Yosephine A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A perfect accommodation in Sanur. A very family friendly, ambience so calm. The variation of food are selectively well curated. The staffs are super friendly and professional. Location for tourist attractions are very near & various. And the price are also friendly for near a sea front spots.
3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest, Thank you so much for your wonderful review. We're glad you enjoyed the calm atmosphere, food selection, friendly staff, and great location. We hope to welcome you and your family back again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
l***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The room was large and check out was easy and all the employees were friendly.
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Accommodation's Reply
07 Jul 2025
Dear Guest, Thank you for your review. We are glad you felt comfortable with the spacious room, easy check-out process, and the friendliness of our staff. See you again soon. Best Regards, General Manager. Prime Plaza Hotel Sanur
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Exterior 4 Prime Plaza Hotel Sanur – Bali

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8.6
Very Good
From 1,591 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Prime Plaza Hotel Sanur – Bali
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Staff Friendliness (42)
Room Space (39)
Surroundings (38)
Bedroom (38)
Accessibility (36)
Ambiance (34)
Family Friendly (32)
Bathroom (31)
Distance to City Center (29)
Hotel Area (29)
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Traveler Reviews Prime Plaza Hotel Sanur – Bali

Number of reviews per page
20
40
Customer reviews
D***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Really enjoy staying in Prime Plaza Hotel Sanur, location near the beach
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your lovely review. We're happy to hear you enjoyed your stay and the great location near the beach. Hope to welcome you back soon. Best Regards, General Manager Prime Plaza Hotel Sanur
Janto P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
All are so good, close to Sanur Beach.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your kind review. We're glad you enjoyed your stay and the convenient location near Sanur Beach. Hope to see you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
H***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is comfortable, strategically located in Sanur, and clean. However, I had a disappointing experience on Saturday, September 15th at 3:00 PM. The security guard guarding the parking lot was very unfriendly and rude. Overall, the hotel service is good, but the security guard is a bit annoying. Please fix this, thank you.
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2 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review and feedback. We apologize for the unpleasant experience with the security guard. We will follow up on this matter immediately to ensure it does not happen again. We remain pleased that you enjoyed our services and facilities, and look forward to welcoming you back for an even better experience. Best regards, General Manager, Prime Plaza Hotel Sanur
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
I didn't have time to tour the hotel, but along the way from my room to the lobby, the hotel had a pleasant atmosphere, even though it doesn't have a beach. The lobby and surrounding area have plenty of sofas for relaxing, and the garden is soothing to the eyes.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the hotel's ambiance and the comfort of our lobby and garden. We hope you'll have more time to explore the rest of the hotel on your next visit. See you again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Elenh M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Great hotel, fantastic facilities, the staff were super helpful. Would definitely stay again.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your kind review. We're glad you enjoyed the facilities and found our staff helpful. We look forward to welcoming you back again. Best Regards, General Manager Prime Plaza Hotel Sanur
D***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Overall the hotel is good, the location is a bit far from tourist attractions
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are glad you enjoyed our hotel. We look forward to welcoming you back again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Even though it's an old hotel, it's comfortable, the area is spacious and allows families to explore the hotel. It's close to Sanur Beach.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We are delighted to hear that you felt comfortable and enjoyed the spacious hotel area and its proximity to Sanur Beach. We look forward to seeing you again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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marius y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
My recent stay in Sanur was truly rejuvenating — the hotel managed to create an atmosphere that felt both natural and warm, perfectly aligned with the relaxed charm of the area. From the moment I arrived, I was welcomed with genuine hospitality that instantly set the tone for a peaceful retreat. The rooms were spacious and thoughtfully designed with natural materials, giving a cozy yet refined vibe. What stood out most was the organic touch: locally crafted furniture, soft earthy tones, and a balance of indoor–outdoor living that allowed the tropical breeze to flow through. The bed was extremely comfortable, ensuring deep, restful sleep after days spent exploring Sanur’s coastline. Breakfast was a highlight — fresh, wholesome, and beautifully presented. Seasonal fruits, artisanal bread, and locally inspired dishes made every morning a delightful ritual. The café area itself felt like a little garden sanctuary, surrounded by greenery and the gentle sound of water. The staff truly elevated the experience. Attentive yet never intrusive, they went out of their way to make sure every detail was taken care of, from arranging bicycles for a coastal ride to recommending hidden spots for sunset views. The location was ideal: tucked away enough to feel private and serene, yet only a short stroll to the beach and Sanur’s charming cafés. Evenings walking along the beach path, followed by coming “home” to such a calm environment, made the stay feel balanced and restorative. Overall, this wasn’t just accommodation — it was an experience of living in harmony with the gentle rhythm of Sanur. Organic, genuine, and deeply pleasant. Highly recommended for anyone seeking not just comfort, but a true sense of place.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you so much for your beautiful and thoughtful review. We're truly happy to hear that your stay felt relaxing and connected to the spirit of Sanur. It means a lot to know you enjoyed the natural design, breakfast experience, and warm hospitality from our team. We hope to welcome you back for another peaceful retreat in the future. Best Regards, General Manager Prime Plaza Hotel Sanur
Samuel E. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The hotel is quite big with many facilities inside to do. Just it is locate in the main road so not that much options to do within walking distance
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We're glad you enjoyed the hotel facilities. We understand about the location and appreciate your input. Hope to welcome you again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
Herry S. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 9 week(s) ago
Close to Sanur Beach, just a short walk
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. We're delighted to hear you enjoyed our location close to Sanur Beach. See you soon! Best regards, General Manager, Prime Plaza Hotel Sanur.
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Lanny W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
Check-in hours are not flexible. The bed needs to be replaced, it's been too long. And the towels are dirty.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience regarding the check-out time, mattress, and towels. We will follow up immediately for improvements. We hope to provide a better experience on your next visit. Best Regards, General Manager, Prime Plaza Hotel Sanur
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Popie R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is clean & well maintained, the staff is friendly, the location is strategic especially if you want to travel to/from Nusa Lembongan/Penida.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you very much for your review. We are glad you were satisfied with the cleanliness, staff service, and location of the hotel. We look forward to welcoming you back soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Mutiara N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
One of the best hotels in Sanur!
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you very much for your review. We are glad you enjoyed your stay at our hotel. We look forward to welcoming you back. Best regards, General Manager, Prime Plaza Hotel Sanur
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Mutiara N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Everything is ok. It's a shame that access to the mall is closed.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience, but access to the mall is beyond our control. We hope to welcome you back again soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Anang B. P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
So happy staying here! Everything is okay! And I will choose it again when I visit Bali.
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you so much for your review. We're happy you had a great stay and look forward to welcoming you again on your next visit to Bali. Best Regards, General Manager Prime Plaza Hotel Sanur
j***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
I have been staying at the hotel before. Unfortunately my latest experiences staying it’s a bit disappointing about my late check-out as I mentioned already when I booked for two rooms, sadly they didn’t grant me, even though we arrived a bit late to check-in at that time. Perhaps, they don’t give such a personalised services for repeater guests like me. So be it! The reason I stay there because the location, it’s close to Sanur beach and to Sanur port. What I love from this resort - breakfast time, my Muslim family can grab halal food. And as for me I love how they also give a space for people with certain dietary preferences like me who doesn’t it cow. Also I think the one who has given me the boiled eggs need to be more friendly as I was waiting so long and he has not said apologies either. Hopefully the friendliness and services how to treat guests - especially repeaters guest could work generally whether “Bule” or “Not Bule”.
Read More
Find this review helpful?
Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your feedback and for staying with us again. We’re truly sorry to hear that your recent experience didn’t meet your expectations, especially regarding the late check-out. Please kindly note that late check-out is subject to room availability on the day of departure, and we always do our best to accommodate requests whenever possible. We appreciate your kind words about our location and the breakfast options for different dietary needs. Your comments about the service have been noted and shared with the team to help us improve, especially in delivering a more welcoming experience for all our guests, including our valued repeat visitors. We hope to have the opportunity to welcome you back and provide a better stay in the future. Best Regards, General Manager Prime Plaza Hotel Sanu
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Spacious hotel and strategic location, close to the beach, pleasant
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Accommodation's Reply
09 Aug 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the hotel's location and facilities. We look forward to welcoming you back soon. Best regards, General Manager, Prime Plaza Hotel Sanur
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Vivi W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
It's a nice location, close to the beach, it's only a 5-minute drive to the mall, the food at the restaurant is also delicious, but one of the front desk staff, the woman who served the welcome drink, was a bit unfriendly. I took the welcome drink and she said, "Are you checking in here?" I said yes, 2 nights, then she said it's just for one drink. "Oh my gosh, I'm staying for 2 nights, so I asked for just one glass and she said maybe because I'm a local, not a foreigner, so she said. Even though I saw the foreigners going back and forth to get it, she just kept quiet. I was a bit offended.
Read More
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Guest, Thank you for your feedback. We are glad you enjoyed our location and food. We apologize for the unpleasant experience with our staff. We will follow up immediately to provide a more friendly and fair service to all our guests. We appreciate you sharing this experience. Best Regards, General Manager, Prime Plaza Hotel Sanur
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Yosephine A. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
A perfect accommodation in Sanur. A very family friendly, ambience so calm. The variation of food are selectively well curated. The staffs are super friendly and professional. Location for tourist attractions are very near & various. And the price are also friendly for near a sea front spots.
3 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest, Thank you so much for your wonderful review. We're glad you enjoyed the calm atmosphere, food selection, friendly staff, and great location. We hope to welcome you and your family back again soon. Best Regards, General Manager Prime Plaza Hotel Sanur
l***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The room was large and check out was easy and all the employees were friendly.
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Accommodation's Reply
07 Jul 2025
Dear Guest, Thank you for your review. We are glad you felt comfortable with the spacious room, easy check-out process, and the friendliness of our staff. See you again soon. Best Regards, General Manager. Prime Plaza Hotel Sanur
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Number of reviews per page
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