Quest Hotel Kuta by ASTON

Hotels
All-star Accommodation
8.4
/10
Very Good
2,169 reviews

What Guests Say About Their Stay

Staff Friendliness (185)
Bedroom (162)
Room Space (161)
Accessibility (160)
H***y
9.4
/ 10
Clean, comfy, and great value. Excellent staff and prime location for exploring.
S***n
10.0
/ 10
The staff were so good, helpful, and responsive. The room was clean, lovely, with a balcony in each room, which makes me feel like home. All is good. Gonna come back for sure.
Laurence S.
9.4
/ 10
Great place for a short stay. Plenty of restaurants within walking distance. Clean. Professional, friendly staff. Near the airport. Near Krisna's (super souvenir store with fixed prices). We always stay here when transiting in Bali for a day or two.
Lo Hendri
10.0
/ 10
This hotel has a very strategic location and excellent service. The staff are very friendly and helpful. I would stay here again if I ever visit Bali.
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Andri W.
9.4
/ 10
Very pleasant.. the room is big and clean.. the staff are very friendly and always ready to help.. got a promo price but still received very good service.. thank you
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In the Area
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Jalan Raya Kediri No. 9 , Tuban - Kuta, Bali, Tuban, Kuta, Bali, Indonesia, 80361

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Bar
Children pool
Laundry service
Restaurant
Luggage storage
Elevator
Garden
24-hour Receptionist
Quest Hotel Kuta by ASTON is located in area / city Tuban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Quest Hotel Kuta by ASTON

Jalan Raya Kediri No. 9 , Tuban - Kuta, Bali, Tuban, Kuta, Bali, Indonesia, 80361
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Lobby Quest Hotel Kuta by ASTON
Lobby 2 Quest Hotel Kuta by ASTON

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Quest Hotel Kuta by ASTON Rates per Night

Quest Hotel Kuta by ASTON room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Quest Hotel Kuta by ASTON hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Quest Hotel Kuta by ASTON Location & Address

Quest Hotel Kuta by ASTON is located at Jalan Raya Kediri No. 9 , Tuban - Kuta, Bali, Tuban, Kuta, Bali, Indonesia, 80361. It's situated in the Kuta, Badung area of Indonesia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Quest Hotel Kuta by ASTON from Airport

Arriving at Ngurah Rai International Airport and wondering how to get to Quest Hotel Kuta by ASTON? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best way to reach your destination:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminals. This is the most direct option, taking approximately 15-20 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride Hailing services are a popular and convenient option. Simply book a ride through the app after you've collected your luggage.
  • Hotel Shuttle (Pre-booked):

    Check if Quest Hotel Kuta by ASTON offers an airport shuttle service. This usually requires advance booking but can be a hassle-free option.
  • Airport Bus (Most Affordable):

    The Trans Sarbagita bus operates from the airport to various locations in Kuta. This is the most affordable option but may involve a longer travel time and require some walking.

Tips:

For the most convenient route, consider pre-booking a hotel shuttle or using a Ride Hailing service. This will save you time and ensure a smooth transfer to Quest Hotel Kuta by ASTON.

Quest Hotel Kuta by ASTON Reviews & Summary

Looking for all the details about Quest Hotel Kuta by ASTON? You've come to the right place! We've compiled a summary of hotel reviews to give you a comprehensive overview of what to expect during your stay. Discover what makes this hotel a popular choice for travellers visiting Kuta.

Guests consistently praise the hotel's excellent location, friendly staff, and comfortable rooms. Many appreciate the convenient access to Kuta Beach and the surrounding attractions. The hotel's standout features include its rooftop pool with stunning views and its delicious breakfast buffet. The overall atmosphere is relaxed and welcoming, making it an ideal base for exploring Bali.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Quest Hotel Kuta by ASTON! The staff were incredibly helpful, the room was spotless, and the location was perfect. I highly recommend this hotel to anyone visiting Kuta."

Quest Hotel Kuta by ASTON Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Quest Hotel Kuta by ASTON offers a variety of categories of hotel rooms to suit different needs and preferences. Let's explore the different hotel bedroom types available at this Kuta hotel.

  • Superior Room:

    These rooms offer comfortable accommodation with a choice of king or twin beds. Non-smoking options are available.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, the Deluxe Rooms offer extra space and enhanced amenities. Some rooms offer pool views.
  • Family Room:

    Ideal for families, these rooms feature a king bed and twin beds, providing ample space for everyone.
  • Suite:

    The suites offer the ultimate in luxury and space, with a separate living area and a spacious bathroom with a bathtub.

Quest Hotel Kuta by ASTON is not a pet-friendly hotel. Please check with the hotel directly for any specific requirements or exceptions.

Hotel Facilities in Quest Hotel Kuta by ASTON

When choosing a hotel, it's important to consider the hotel amenities and hotel facilities available. Quest Hotel Kuta by ASTON offers a range of amenities to ensure a comfortable and enjoyable stay for all guests. From swimming pools to dining options, there's something for everyone.

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Rooftop Pool:

    Take in the stunning views from the rooftop pool, a perfect spot to relax and unwind. Open daily from 7:00 AM to 7:00 PM.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Spa:

    Pamper yourself with a massage or treatment at the hotel's spa. Additional fees apply.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a range of activities and games.
  • Fitness Center:

    Stay active during your stay at the hotel's fitness center, equipped with modern exercise equipment. Open 24 hours.

Hotel Buffet or Restaurant/Cafe in Quest Hotel Kuta by ASTON

One of the highlights of any hotel stay is the opportunity to indulge in delicious food and drinks. Quest Hotel Kuta by ASTON offers a variety of dining options, including a hotel buffet, hotel restaurant, and hotel cafe. Let's explore the culinary delights that await you.

  • Restaurant:

    The hotel's main restaurant serves a buffet breakfast and a la carte lunch and dinner. The buffet breakfast costs approximately SGD 15 per person and is open from 6:30 AM to 10:00 AM.
  • Lobby Lounge:

    Relax and enjoy a coffee or cocktail at the Lobby Lounge, open throughout the day.

The restaurant is known for its signature dish, Nasi Goreng Quest, a flavorful Indonesian fried rice with a special blend of spices.

Quest Hotel Kuta by ASTON Airport pickups and How to Book

Planning your arrival and departure is an important part of any trip. Quest Hotel Kuta by ASTON offers hotels with airport shuttle services to make your journey as smooth as possible. Here's what you need to know about hotel to airport transfer options.

Quest Hotel Kuta by ASTON offers airport pick-up services upon request. To book, simply contact the hotel directly at least 24 hours in advance with your flight details. You can find the hotel's contact information on Traveloka. Be sure to confirm the price and arrange the pick-up time to avoid any delays.

Nearby MRT Station & Bus Stops

Navigating a new city is easier with convenient access to public transportation. While Kuta doesn't have an MRT system, there are several nearby bus stops that provide access to different parts of the island. Here's a guide to the nearest MRT nearby and nearby bus station options.

  • Trans Sarbagita Bus Stop (Closest):

    Several Trans Sarbagita bus stops are located along Jalan Raya Kuta, within walking distance of the hotel.

To use the Trans Sarbagita bus, you'll need to purchase a prepaid card at designated kiosks or bus stations. The card can be topped up with credit and used for multiple journeys.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go for the whole family? Kuta and the surrounding areas offer a variety of attractions that are perfect for kids and adults alike. Here are some nearby sightseeing places and things to see nearby to make your trip memorable.

  • Waterbom Bali:

    A world-class water park with thrilling slides and attractions for all ages. Located approximately 3 km from the hotel. Entry price: Approximately SGD 40 per person.
  • Kuta Beach:

    A famous beach known for its surfing and sunset views. Located within walking distance of the hotel. Free entry.
  • Upside Down World Bali:

    A fun and interactive museum where you can take photos in upside-down rooms. Located approximately 6 km from the hotel. Entry price: Approximately SGD 15 per person.
  • Ground Zero Memorial:

    A memorial dedicated to the victims of the 2002 Bali bombings. Located approximately 1 km from the hotel. Free entry.
  • Discovery Shopping Mall:

    A large shopping mall with a variety of shops, restaurants, and a cinema. Located approximately 1 km from the hotel. Free entry (shopping and dining costs vary).

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Quest Hotel Kuta by ASTON (Kuta, Badung)

Exploring the local culinary scene is a must when visiting Kuta. From nearby dining at well-known cafes and restaurants to sampling local food from street vendors, there's something to satisfy every palate. Here are some food eatiries near me to get you started.

Cafes/Restaurants:

  • Starbucks:

    Located in the nearby Discovery Shopping Mall, perfect for a familiar coffee fix.
  • McDonald's:

    Also in Discovery Shopping Mall, offering quick and easy meals.
  • KFC:

    Located along Jalan Kartika Plaza, serving up fried chicken and other fast-food favourites.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a staple dish found everywhere.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Mie Goreng:

    Indonesian fried noodles.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Bakso:

    Indonesian meatball soup.

Shopping places near Quest Hotel Kuta by ASTON (Kuta, Badung)

Whether you're looking for souvenirs, fashion, or everyday essentials, Kuta offers a variety of dept stores near me and shops near me. Here are some nearby shopping options, including malls near hotel, to satisfy your retail cravings.

  • Discovery Shopping Mall:

    A large mall with a variety of international and local brands, restaurants, and a cinema.
  • Beachwalk Shopping Center:

    An open-air mall with a wide selection of shops, restaurants, and entertainment options.
  • Kuta Art Market:

    A traditional market where you can find souvenirs, handicrafts, and local artwork.

Other Places to Stay Near Quest Hotel Kuta by ASTON

If Quest Hotel Kuta by ASTON is fully booked or you're looking for alternative accommodations, there are plenty of other options nearby. From affordable hotels nearby to luxury resorts, here's a guide to some of the best hotel nearby in Kuta.

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Bali:

    A luxurious beachfront resort with stunning ocean views.
  • Mulia Resort & Villas Nusa Dua:

    A sprawling resort complex with multiple pools, restaurants, and a private beach.
  • The St. Regis Bali Resort:

    An elegant resort with exceptional service and world-class amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Hard Rock Hotel Bali:

    A vibrant hotel with a rock 'n' roll theme and a large pool area.
  • Pullman Bali Legian Nirwana:

    A stylish hotel with a rooftop pool and stunning sunset views.
  • The Stones Hotel - Legian Bali, Autograph Collection:

    A modern hotel with a sleek design and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Mercure Kuta Beach Bali:

    A comfortable hotel located directly on Kuta Beach.
  • Grand Istana Rama Hotel Kuta:

    A traditional Balinese-style hotel with a central location.
  • Febri's Hotel & Spa:

    A cozy hotel with a spa and a relaxing atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip to Kuta and looking for the perfect place to stay? Quest Hotel Kuta by ASTON offers a comfortable and convenient base for exploring all that this vibrant destination has to offer. With its excellent location, friendly staff, and range of amenities, it's a popular choice for travellers seeking a memorable Bali experience. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Kuta. Book your room booking at Quest Hotel Kuta by ASTON through Traveloka for the best deals and a hassle-free booking experience. Start planning your dream vacation now!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka today!

All facilities in Quest Hotel Kuta by ASTON

Swimming Pool Quest Hotel Kuta by ASTON
Swimming Pool
Functional Hall Quest Hotel Kuta by ASTON
Functional Hall
Lobby Quest Hotel Kuta by ASTON
Lobby
Accommodation Services Quest Hotel Kuta by ASTON
Accommodation Services
Exterior Quest Hotel Kuta by ASTON
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Garden
  • Hot tub
  • Outdoor pool

Transportation

  • Area shuttle
  • Car rental

Food and Drinks

  • Bar
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

General

  • Smoking area

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Quest Hotel Kuta by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Quest Hotel Kuta by ASTON
95
Number of floors in Quest Hotel Kuta by ASTON
5
Another facilities in Quest Hotel Kuta by ASTON
Parking, Coffee shop, Elevator, 24-hour room service, Restaurant

Frequently asked question in Quest Hotel Kuta by ASTON

What is normal check-in & check-out time at Quest Hotel Kuta by ASTON?
The standard check-in time at Quest Hotel Kuta by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Quest Hotel Kuta by ASTON
Quest Hotel Kuta by ASTON has a 3.0-star rating.
How many floors does Quest Hotel Kuta by ASTON have?
Quest Hotel Kuta by ASTON has 5.
How many rooms are available at Quest Hotel Kuta by ASTON
Quest Hotel Kuta by ASTON has 95.
Are there any parking spots at Quest Hotel Kuta by ASTON ?
Yes: Yes, there are parking spots at Quest Hotel Kuta by ASTON
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More Reviews from Other Guests in Quest Hotel Kuta by ASTON

Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (1,800)
Other sources (369)
8.5
Very Good
From 1,800 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.5

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Area Hotel (88)
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Traveler Reviews Quest Hotel Kuta by ASTON

Number of reviews per page
20
40
Customer reviews
Lo Hendri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This hotel has a very strategic location and excellent service. The staff are very friendly and helpful. I would stay here again if I ever visit Bali.
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O***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Got a room right in front of the evacuation route, a bit spooky, being alone in the room, the door was hard to open, and the bathroom was a bit dirty.
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Hendra H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Wonderful short holiday, all workers good and did an excellent job 🙏 we will be back next year
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Accommodation's Reply
28 Oct 2025
Dear Mr Hendra H. H. Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your wonderful feedback. We are thrilled to know that you had an enjoyable short holiday with us, and that our team’s excellent service contributed to a memorable stay. Your kind appreciation truly means a lot to us and motivates our staff to continue delivering the best hospitality experience to all our guests. We are also delighted to hear that you plan to return next year it will be our pleasure to welcome you back and ensure another comfortable and enjoyable visit to Bali. Warm regards, Quest Hotel Kuta
Nurholis N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Everything was good and pleasant. A little input, for room 227 the floor seemed damp. or condensation. Last time I stayed without breakfast. I wanted to upgrade to a room with breakfast but it turned out the price was a bit high. Hopefully in the future they can give a good price. Thank you
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Accommodation's Reply
28 Oct 2025
Dear Mr Nurholis N. Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your feedback with us. We are delighted to know that you had an enjoyable stay and that many aspects of our service and facilities met your expectations. However, we sincerely apologize for the inconvenience caused by the floor condition in room 227. This is certainly not the level of comfort we aim to provide. Please rest assured that we have coordinated with our Housekeeping and Engineering teams to thoroughly inspect and resolve the issue to ensure a better guest experience moving forward. We also appreciate your comment regarding the breakfast upgrade price. We will carefully review this matter with our management team to explore ways to offer more attractive options and better value for our guests in the future. Thank you once again for sharing your helpful suggestions. We truly value your support and look forward to welcoming you back again with an improved and even more comfortable stay at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Close to the mosque, spacious rooms, all the staff are very friendly, the food is varied. The only thing that is a bit strange, the floor of the room feels damp, tending to be a bit wet 😅
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean, comfy, and great value. Excellent staff and prime location for exploring.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed a clean and comfortable stay with us, and that you found our hotel to offer great value. It also brings us joy to know that our friendly and attentive staff made a positive impression and that our convenient location helped you easily explore the surrounding attractions. Your kind words truly motivate our team to continue delivering excellent service and memorable experiences for every guest. We sincerely appreciate your stay with us and look forward to welcoming you back again soon for another enjoyable visit to Bali. Warm regards, Quest Hotel Kuta
Maya R.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The hotel is pretty good for that price, close to the airport and close to eateries etc, but I can't stand the mites on the bed, it seems like the sheets and bedcovers haven't been changed, I had to take two showers because I was itchy, please improve the cleanliness, but luckily when I complained to the staff, they were very nice, I was moved to another room, hopefully I won't be itchy here
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Accommodation's Reply
28 Oct 2025
Dear Mrs Maya R Warm greetings from Quest Hotel Kuta. Thank you for taking the time to share your review with us. We are pleased to know that you appreciated our convenient location near the airport and various dining spots, as well as the helpful response from our staff when you reported your concern. Your comfort and satisfaction are very important to us. However, we sincerely apologize for the inconvenience and discomfort you experienced with the bed condition in your initial room. This is certainly not the standard of cleanliness and hygiene that we aim to deliver. Please rest assured that your feedback has been urgently shared with our Housekeeping and Laundry teams to ensure thorough inspection and proper linen replacement procedures are consistently maintained. We are glad that our team was able to assist promptly by moving you to another room, and we truly hope the remainder of your stay has been more comfortable and enjoyable. Thank you for your constructive input ,it helps us greatly in improving our services. We look forward to the opportunity of welcoming you back again with a better and more seamless experience. Warm regards, Quest Hotel Kuta
N***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So far so good, the service is good, the food is delicious.
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Accommodation's Reply
22 Oct 2025
Dear Sir/Madam Thank you very much for taking the time to share your kind feedback. We are truly delighted to hear that your stay with us has been pleasant so far, that you are satisfied with our service, and that you enjoyed the food served by our culinary team. We always strive to provide our valued guests with the highest standard of service and comfort. It is truly rewarding to know that our efforts in maintaining hospitality, cleanliness, and food quality have met your expectations. Your appreciation will certainly be shared with our entire team, as it serves as a great motivation for us to continue improving and providing memorable experiences for all our guests. We sincerely hope that the rest of your stay remains comfortable and enjoyable. Should you require any assistance or have any special requests, please do not hesitate to contact us. It will be our pleasure to assist you and ensure your stay continues to be pleasant. Warm regards, Quest Hotel Kuta
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The service has gotten better. After an unpleasant experience two years ago. Only the security is still unfriendly. Last night, I left my key in my room while buying dinner. When I returned, I asked the receptionist for help, but there was no one there. Only the security guard was there. His face immediately sneered when I said I left my key. Although I did help him, the security guard sounded annoyed.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your detailed feedback with us. We are pleased to hear that you have noticed improvements in our service since your stay two years ago. It is truly encouraging to know that our efforts to enhance the guest experience are being recognized. However, we sincerely apologize for the unpleasant interaction you encountered with our security staff during your recent stay. Your situation should have been handled with patience and courtesy, and we regret that this was not reflected in the service you received. Please rest assured that this concern has been shared with our Security and Front Office leadership for immediate follow-up, including additional coaching and training to ensure such behavior does not occur again. We greatly value your willingness to return to us after a previous disappointment, and we truly appreciate your openness in expressing both the positive improvements and the areas where we must continue to do better. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back again and provide a consistently warm, respectful, and seamless experience throughout your stay. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Such a great location in relation to nearness to the airport. Clean, great staff! Restaurant food is not great and overpriced with an additional 21 percent service and tax charge.
2 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Guest Thank you so much for taking the time to share your feedback with us. We're truly pleased to hear that you enjoyed our convenient location, especially in relation to the airport, and that you found our property clean and our staff welcoming and professional. Providing a high level of service is something we take great pride in, and it’s always rewarding to hear that our efforts have made a positive impression. We’re sorry to learn, however, that your experience at our restaurant did not fully meet your expectations. Please accept our sincere apologies for any disappointment regarding the food quality and pricing. We strive to deliver not only a comfortable and enjoyable stay, but also a memorable dining experience. Our culinary team uses only high-quality, fresh ingredients, and our menu pricing reflects both this commitment and the overall cost of delivering consistent service and quality. We also want to clarify that the additional 21% charge on your bill includes both government tax and a service charge, which is standard in our region. This helps support our ongoing investment in staff training, quality service delivery, and the maintenance of high hospitality standards. Your comments are invaluable to us, and they have been shared with our food and beverage team for review. Guest satisfaction is at the heart of everything we do, and we are constantly working to improve every aspect of our service. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Quest Hotel Kuta
Indah W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, strategic location, comfortable.
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Accommodation's Reply
14 Oct 2025
Dear Ms Indra W. Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your kind feedback. We are delighted to know that you had a pleasant stay and that you found our hotel to be comfortable, well-located, and enjoyable overall. Our team takes great pride in providing both convenience and comfort for our guests, and it is wonderful to know that our strategic location and relaxing atmosphere contributed positively to your experience. Whether you are here for business or leisure, we aim to make every stay seamless and memorable. Your appreciation means a lot to us, and it motivates our team to continue maintaining high standards of hospitality and service. Once again, thank you for choosing Quest Hotel Kuta as your place to stay. We look forward to welcoming you back soon for another relaxing and enjoyable experience. Warm regards, Quest Hotel Kuta
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly and welcoming
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your kind feedback. We are truly delighted to know that you felt warmly welcomed and well taken care of by our team. Providing friendly and genuine hospitality is one of our top priorities, and it brings us great joy to know that our staff made a positive impression on you during your stay. Your kind words will be shared with the entire team as a source of motivation and encouragement to continue delivering excellent service to all our guests. Once again, thank you for choosing Quest Hotel Kuta. We truly appreciate your trust and look forward to welcoming you back for another comfortable and memorable stay soon. Warm regards, Quest Hotel Kuta
V***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are friendly and kind and the booking process was easy. The buffet is good with lots of variety and spoiled for options to choose. They have a welcome drink at the counter. The rooms are clean and well lit and the experience was good. There is a garden view near to the dining area with lots of frangipani plants which gives a beautiful ambience and vibe to enjoy nature and beauty as you are having your meals. The room service are good. They don't have much of healthy food food options mostly are local foods expect a fruit platter. So, the best option would be to book through ride hailing app for food delivery if you are concious of your health. They do have a beautiful pool where you can soak and enjoy meals. The location is quite near to the airport and also the beach is around 30mins walk away. The location is not ideal if you are going to lots of tourist spots but it would be better to choose package where services can be given from the hotel to tourist places. There are a lot of local food spots nearby though.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share such a detailed and thoughtful review of your stay. We are truly delighted to know that you had a pleasant experience and that many aspects of your visit met your expectations — from the friendliness of our staff and the ease of the booking process, to the cleanliness and comfort of your room. We are especially pleased to hear that you enjoyed our buffet breakfast and appreciated the variety of options available, as well as the welcome drink upon arrival. It’s wonderful to know that the garden view and the presence of frangipani plants near our dining area created a relaxing and refreshing atmosphere for you to enjoy your meals amidst nature. Your kind words regarding our room service, swimming pool, and convenient location near the airport are truly appreciated. These highlights reflect our team’s ongoing efforts to create both comfort and convenience for our guests. We also appreciate your valuable comments regarding healthy food options. We understand that some guests prefer lighter or health-conscious meals, and your suggestion is very helpful. Please rest assured that your feedback has been shared with our Food & Beverage team for consideration as we continue to improve and expand our menu selections. Once again, thank you for your honest and detailed feedback. It was a pleasure to have you with us, and we sincerely hope to welcome you back in the near future. Warm regards, Quest Hotel Kuta
ari z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Comfortable, friendly staff, quite spacious parking
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Accommodation's Reply
14 Oct 2025
Dear Mr/s Ari Z. Warm greetings from Quest Hotel Kuta. Thank you very much for your kind feedback and for sharing your positive experience with us. We are delighted to know that you had a comfortable stay and that our friendly staff and convenient parking facilities added to your satisfaction. At Quest Hotel Kuta, we always strive to provide a welcoming atmosphere, attentive service, and well-maintained facilities to ensure every guest enjoys a pleasant stay. Your kind words are truly appreciated and will be shared with our team as a wonderful source of encouragement to continue delivering excellent service. We are very pleased that you found our parking area convenient and our team members warm and helpful — these are the small details we believe make a big difference in creating memorable experiences for our guests. Once again, thank you for choosing Quest Hotel Kuta. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Warm regards, Quest Hotel Kuta
T***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended for those who want to stay in the city center but at an affordable price.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your experience and for recommending our hotel to other travelers. We are truly delighted to know that you had a pleasant stay and found our location ideal right in the heart of the city offering both convenience and comfort at an affordable price. At Quest Hotel Kuta, we continuously strive to deliver exceptional value by combining warm hospitality, comfortable rooms, and excellent service, ensuring that every guest feels both welcome and well cared for throughout their stay. It is truly rewarding to know that our efforts have met your expectations and contributed to a memorable visit. Your kind words mean a great deal to our team, as they reflect our commitment to creating positive experiences for all our guests. We will continue to improve and maintain our service standards so that your next stay will be even more enjoyable. Once again, thank you for your wonderful recommendation and for choosing Quest Hotel Kuta as your preferred place to stay in Bali. We look forward to welcoming you back soon and providing you with another comfortable and satisfying experience. Warm regards, Quest Hotel Kuta
Trevor B. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
We didn’t stay there on this night.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Mr Trevor B. M. Thank you for your message. We understand that you did not stay with us on the mentioned night. According to our records, the reservation was confirmed but marked as a no-show, as we did not receive a check-in or cancellation notice prior to the arrival date. Please note that, as per the booking policy, a no-show charge may apply when guests do not arrive on the scheduled date without prior cancellation. We appreciate your understanding and hope to have the opportunity to welcome you properly on a future visit. Warm regards, Quest Hotel Kuta
A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good, good service, nice room, suitable for new couples
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind review and positive feedback. We are delighted to know that you had a pleasant stay with us and found our service and room to your satisfaction. It’s wonderful to hear that you found our hotel suitable for couples we truly appreciate your kind words. Your feedback motivates our team to continue providing excellent service and comfortable accommodations for all our guests. We look forward to welcoming you back to Quest Hotel Kuta for another enjoyable stay in the near future. Warm regards, Quest Hotel Kuta
Wily
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
so far its okay for the price.. only wastafer need to clean inside pipe cause water difficult to go out..
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Mr/s Willy Thank you very much for sharing your feedback with us. We’re pleased to know that you found your stay satisfactory and that you felt it offered good value for the price. We truly appreciate your constructive comment regarding the washbasin drainage. Please rest assured that our maintenance team has been informed and will take immediate action to clean and ensure the water flows properly. Your feedback is very valuable to us as we continuously strive to maintain both comfort and quality for all our guests. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Warm regards, Quest Hotel Kuta
Andri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very pleasant.. the room is big and clean.. the staff are very friendly and always ready to help.. got a promo price but still received very good service.. thank you
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2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr. Andri W. Thank you for your positive review and for choosing Quest Hotel Kuta as your place to stay. We are very pleased to know that you felt comfortable with the spacious room size, maintained cleanliness, and friendly service from our staff. Your appreciation is a motivation for our entire team to continue providing a pleasant and memorable stay experience for every guest. We look forward to welcoming you back on your next visit with the same warm and attentive service. Sincerely, Quest Hotel Kuta
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Tunky H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly, even though we were crowded with other customers because we were in a group and were given a double bed room. However, they helped us change to a single bed. The breakfast was delicious.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr./Ms. Tunky H. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that you were satisfied with the friendliness of our staff and enjoyed the breakfast we provided. We also apologize for any inconvenience caused during room assignment due to the presence of other guests. We appreciate your understanding and are happy to hear that our team was able to assist with room adjustments as requested. Your input is very important for us to continue improving our service so that every guest can have the best experience at Quest Hotel Kuta. Best regards. Quest Hotel Kuta
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Exterior 4 Quest Hotel Kuta by ASTON

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Overall Ratings & Reviews Quest Hotel Kuta by ASTON

Traveloka (1,800)
Other sources (369)
8.5
Very Good
From 1,800 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.5

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Traveler Reviews Quest Hotel Kuta by ASTON

Number of reviews per page
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40
Customer reviews
Lo Hendri
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
This hotel has a very strategic location and excellent service. The staff are very friendly and helpful. I would stay here again if I ever visit Bali.
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O***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Got a room right in front of the evacuation route, a bit spooky, being alone in the room, the door was hard to open, and the bathroom was a bit dirty.
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Hendra H. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Wonderful short holiday, all workers good and did an excellent job 🙏 we will be back next year
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Accommodation's Reply
28 Oct 2025
Dear Mr Hendra H. H. Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your wonderful feedback. We are thrilled to know that you had an enjoyable short holiday with us, and that our team’s excellent service contributed to a memorable stay. Your kind appreciation truly means a lot to us and motivates our staff to continue delivering the best hospitality experience to all our guests. We are also delighted to hear that you plan to return next year it will be our pleasure to welcome you back and ensure another comfortable and enjoyable visit to Bali. Warm regards, Quest Hotel Kuta
Nurholis N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 day(s) ago
Everything was good and pleasant. A little input, for room 227 the floor seemed damp. or condensation. Last time I stayed without breakfast. I wanted to upgrade to a room with breakfast but it turned out the price was a bit high. Hopefully in the future they can give a good price. Thank you
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Accommodation's Reply
28 Oct 2025
Dear Mr Nurholis N. Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your feedback with us. We are delighted to know that you had an enjoyable stay and that many aspects of our service and facilities met your expectations. However, we sincerely apologize for the inconvenience caused by the floor condition in room 227. This is certainly not the level of comfort we aim to provide. Please rest assured that we have coordinated with our Housekeeping and Engineering teams to thoroughly inspect and resolve the issue to ensure a better guest experience moving forward. We also appreciate your comment regarding the breakfast upgrade price. We will carefully review this matter with our management team to explore ways to offer more attractive options and better value for our guests in the future. Thank you once again for sharing your helpful suggestions. We truly value your support and look forward to welcoming you back again with an improved and even more comfortable stay at Quest Hotel Kuta. Warm regards, Quest Hotel Kuta
R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Close to the mosque, spacious rooms, all the staff are very friendly, the food is varied. The only thing that is a bit strange, the floor of the room feels damp, tending to be a bit wet 😅
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H***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Clean, comfy, and great value. Excellent staff and prime location for exploring.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed a clean and comfortable stay with us, and that you found our hotel to offer great value. It also brings us joy to know that our friendly and attentive staff made a positive impression and that our convenient location helped you easily explore the surrounding attractions. Your kind words truly motivate our team to continue delivering excellent service and memorable experiences for every guest. We sincerely appreciate your stay with us and look forward to welcoming you back again soon for another enjoyable visit to Bali. Warm regards, Quest Hotel Kuta
Maya R.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
The hotel is pretty good for that price, close to the airport and close to eateries etc, but I can't stand the mites on the bed, it seems like the sheets and bedcovers haven't been changed, I had to take two showers because I was itchy, please improve the cleanliness, but luckily when I complained to the staff, they were very nice, I was moved to another room, hopefully I won't be itchy here
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Accommodation's Reply
28 Oct 2025
Dear Mrs Maya R Warm greetings from Quest Hotel Kuta. Thank you for taking the time to share your review with us. We are pleased to know that you appreciated our convenient location near the airport and various dining spots, as well as the helpful response from our staff when you reported your concern. Your comfort and satisfaction are very important to us. However, we sincerely apologize for the inconvenience and discomfort you experienced with the bed condition in your initial room. This is certainly not the standard of cleanliness and hygiene that we aim to deliver. Please rest assured that your feedback has been urgently shared with our Housekeeping and Laundry teams to ensure thorough inspection and proper linen replacement procedures are consistently maintained. We are glad that our team was able to assist promptly by moving you to another room, and we truly hope the remainder of your stay has been more comfortable and enjoyable. Thank you for your constructive input ,it helps us greatly in improving our services. We look forward to the opportunity of welcoming you back again with a better and more seamless experience. Warm regards, Quest Hotel Kuta
N***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
So far so good, the service is good, the food is delicious.
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1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Sir/Madam Thank you very much for taking the time to share your kind feedback. We are truly delighted to hear that your stay with us has been pleasant so far, that you are satisfied with our service, and that you enjoyed the food served by our culinary team. We always strive to provide our valued guests with the highest standard of service and comfort. It is truly rewarding to know that our efforts in maintaining hospitality, cleanliness, and food quality have met your expectations. Your appreciation will certainly be shared with our entire team, as it serves as a great motivation for us to continue improving and providing memorable experiences for all our guests. We sincerely hope that the rest of your stay remains comfortable and enjoyable. Should you require any assistance or have any special requests, please do not hesitate to contact us. It will be our pleasure to assist you and ensure your stay continues to be pleasant. Warm regards, Quest Hotel Kuta
D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The service has gotten better. After an unpleasant experience two years ago. Only the security is still unfriendly. Last night, I left my key in my room while buying dinner. When I returned, I asked the receptionist for help, but there was no one there. Only the security guard was there. His face immediately sneered when I said I left my key. Although I did help him, the security guard sounded annoyed.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your detailed feedback with us. We are pleased to hear that you have noticed improvements in our service since your stay two years ago. It is truly encouraging to know that our efforts to enhance the guest experience are being recognized. However, we sincerely apologize for the unpleasant interaction you encountered with our security staff during your recent stay. Your situation should have been handled with patience and courtesy, and we regret that this was not reflected in the service you received. Please rest assured that this concern has been shared with our Security and Front Office leadership for immediate follow-up, including additional coaching and training to ensure such behavior does not occur again. We greatly value your willingness to return to us after a previous disappointment, and we truly appreciate your openness in expressing both the positive improvements and the areas where we must continue to do better. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back again and provide a consistently warm, respectful, and seamless experience throughout your stay. Warm regards, Quest Hotel Kuta
Verified Traveler
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Such a great location in relation to nearness to the airport. Clean, great staff! Restaurant food is not great and overpriced with an additional 21 percent service and tax charge.
2 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Guest Thank you so much for taking the time to share your feedback with us. We're truly pleased to hear that you enjoyed our convenient location, especially in relation to the airport, and that you found our property clean and our staff welcoming and professional. Providing a high level of service is something we take great pride in, and it’s always rewarding to hear that our efforts have made a positive impression. We’re sorry to learn, however, that your experience at our restaurant did not fully meet your expectations. Please accept our sincere apologies for any disappointment regarding the food quality and pricing. We strive to deliver not only a comfortable and enjoyable stay, but also a memorable dining experience. Our culinary team uses only high-quality, fresh ingredients, and our menu pricing reflects both this commitment and the overall cost of delivering consistent service and quality. We also want to clarify that the additional 21% charge on your bill includes both government tax and a service charge, which is standard in our region. This helps support our ongoing investment in staff training, quality service delivery, and the maintenance of high hospitality standards. Your comments are invaluable to us, and they have been shared with our food and beverage team for review. Guest satisfaction is at the heart of everything we do, and we are constantly working to improve every aspect of our service. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Quest Hotel Kuta
Indah W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice hotel, strategic location, comfortable.
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1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ms Indra W. Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your kind feedback. We are delighted to know that you had a pleasant stay and that you found our hotel to be comfortable, well-located, and enjoyable overall. Our team takes great pride in providing both convenience and comfort for our guests, and it is wonderful to know that our strategic location and relaxing atmosphere contributed positively to your experience. Whether you are here for business or leisure, we aim to make every stay seamless and memorable. Your appreciation means a lot to us, and it motivates our team to continue maintaining high standards of hospitality and service. Once again, thank you for choosing Quest Hotel Kuta as your place to stay. We look forward to welcoming you back soon for another relaxing and enjoyable experience. Warm regards, Quest Hotel Kuta
A***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly and welcoming
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your kind feedback. We are truly delighted to know that you felt warmly welcomed and well taken care of by our team. Providing friendly and genuine hospitality is one of our top priorities, and it brings us great joy to know that our staff made a positive impression on you during your stay. Your kind words will be shared with the entire team as a source of motivation and encouragement to continue delivering excellent service to all our guests. Once again, thank you for choosing Quest Hotel Kuta. We truly appreciate your trust and look forward to welcoming you back for another comfortable and memorable stay soon. Warm regards, Quest Hotel Kuta
V***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The staff are friendly and kind and the booking process was easy. The buffet is good with lots of variety and spoiled for options to choose. They have a welcome drink at the counter. The rooms are clean and well lit and the experience was good. There is a garden view near to the dining area with lots of frangipani plants which gives a beautiful ambience and vibe to enjoy nature and beauty as you are having your meals. The room service are good. They don't have much of healthy food food options mostly are local foods expect a fruit platter. So, the best option would be to book through ride hailing app for food delivery if you are concious of your health. They do have a beautiful pool where you can soak and enjoy meals. The location is quite near to the airport and also the beach is around 30mins walk away. The location is not ideal if you are going to lots of tourist spots but it would be better to choose package where services can be given from the hotel to tourist places. There are a lot of local food spots nearby though.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share such a detailed and thoughtful review of your stay. We are truly delighted to know that you had a pleasant experience and that many aspects of your visit met your expectations — from the friendliness of our staff and the ease of the booking process, to the cleanliness and comfort of your room. We are especially pleased to hear that you enjoyed our buffet breakfast and appreciated the variety of options available, as well as the welcome drink upon arrival. It’s wonderful to know that the garden view and the presence of frangipani plants near our dining area created a relaxing and refreshing atmosphere for you to enjoy your meals amidst nature. Your kind words regarding our room service, swimming pool, and convenient location near the airport are truly appreciated. These highlights reflect our team’s ongoing efforts to create both comfort and convenience for our guests. We also appreciate your valuable comments regarding healthy food options. We understand that some guests prefer lighter or health-conscious meals, and your suggestion is very helpful. Please rest assured that your feedback has been shared with our Food & Beverage team for consideration as we continue to improve and expand our menu selections. Once again, thank you for your honest and detailed feedback. It was a pleasure to have you with us, and we sincerely hope to welcome you back in the near future. Warm regards, Quest Hotel Kuta
ari z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Comfortable, friendly staff, quite spacious parking
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Accommodation's Reply
14 Oct 2025
Dear Mr/s Ari Z. Warm greetings from Quest Hotel Kuta. Thank you very much for your kind feedback and for sharing your positive experience with us. We are delighted to know that you had a comfortable stay and that our friendly staff and convenient parking facilities added to your satisfaction. At Quest Hotel Kuta, we always strive to provide a welcoming atmosphere, attentive service, and well-maintained facilities to ensure every guest enjoys a pleasant stay. Your kind words are truly appreciated and will be shared with our team as a wonderful source of encouragement to continue delivering excellent service. We are very pleased that you found our parking area convenient and our team members warm and helpful — these are the small details we believe make a big difference in creating memorable experiences for our guests. Once again, thank you for choosing Quest Hotel Kuta. We look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Warm regards, Quest Hotel Kuta
T***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Recommended for those who want to stay in the city center but at an affordable price.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your experience and for recommending our hotel to other travelers. We are truly delighted to know that you had a pleasant stay and found our location ideal right in the heart of the city offering both convenience and comfort at an affordable price. At Quest Hotel Kuta, we continuously strive to deliver exceptional value by combining warm hospitality, comfortable rooms, and excellent service, ensuring that every guest feels both welcome and well cared for throughout their stay. It is truly rewarding to know that our efforts have met your expectations and contributed to a memorable visit. Your kind words mean a great deal to our team, as they reflect our commitment to creating positive experiences for all our guests. We will continue to improve and maintain our service standards so that your next stay will be even more enjoyable. Once again, thank you for your wonderful recommendation and for choosing Quest Hotel Kuta as your preferred place to stay in Bali. We look forward to welcoming you back soon and providing you with another comfortable and satisfying experience. Warm regards, Quest Hotel Kuta
Trevor B. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
We didn’t stay there on this night.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Mr Trevor B. M. Thank you for your message. We understand that you did not stay with us on the mentioned night. According to our records, the reservation was confirmed but marked as a no-show, as we did not receive a check-in or cancellation notice prior to the arrival date. Please note that, as per the booking policy, a no-show charge may apply when guests do not arrive on the scheduled date without prior cancellation. We appreciate your understanding and hope to have the opportunity to welcome you properly on a future visit. Warm regards, Quest Hotel Kuta
A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Good, good service, nice room, suitable for new couples
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14 Oct 2025
Dear Valued Guest, Thank you very much for your kind review and positive feedback. We are delighted to know that you had a pleasant stay with us and found our service and room to your satisfaction. It’s wonderful to hear that you found our hotel suitable for couples we truly appreciate your kind words. Your feedback motivates our team to continue providing excellent service and comfortable accommodations for all our guests. We look forward to welcoming you back to Quest Hotel Kuta for another enjoyable stay in the near future. Warm regards, Quest Hotel Kuta
Wily
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
so far its okay for the price.. only wastafer need to clean inside pipe cause water difficult to go out..
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Mr/s Willy Thank you very much for sharing your feedback with us. We’re pleased to know that you found your stay satisfactory and that you felt it offered good value for the price. We truly appreciate your constructive comment regarding the washbasin drainage. Please rest assured that our maintenance team has been informed and will take immediate action to clean and ensure the water flows properly. Your feedback is very valuable to us as we continuously strive to maintain both comfort and quality for all our guests. We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future. Warm regards, Quest Hotel Kuta
Andri W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very pleasant.. the room is big and clean.. the staff are very friendly and always ready to help.. got a promo price but still received very good service.. thank you
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2 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr. Andri W. Thank you for your positive review and for choosing Quest Hotel Kuta as your place to stay. We are very pleased to know that you felt comfortable with the spacious room size, maintained cleanliness, and friendly service from our staff. Your appreciation is a motivation for our entire team to continue providing a pleasant and memorable stay experience for every guest. We look forward to welcoming you back on your next visit with the same warm and attentive service. Sincerely, Quest Hotel Kuta
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Tunky H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff was very friendly, even though we were crowded with other customers because we were in a group and were given a double bed room. However, they helped us change to a single bed. The breakfast was delicious.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Mr./Ms. Tunky H. Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that you were satisfied with the friendliness of our staff and enjoyed the breakfast we provided. We also apologize for any inconvenience caused during room assignment due to the presence of other guests. We appreciate your understanding and are happy to hear that our team was able to assist with room adjustments as requested. Your input is very important for us to continue improving our service so that every guest can have the best experience at Quest Hotel Kuta. Best regards. Quest Hotel Kuta
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