The Haven Bali Seminyak

Resorts
Preferred Partner
8.5
/10
Very Good
2,164 reviews

What Guests Say About Their Stay

Staff Friendliness (48)
Room Space (41)
Surroundings (38)
Hotel Area (38)
J***p
10.0
/ 10
The check-in was smooth and I was given an upgrade to a suite which was huge and provided spaces I didn't necessarily need but wouldn't refuse to have. It was quite a big hotel and taking about 5 minutes walk to my room. The beach was within walking distance and conveniently surrounded with many options of stores. I planned to stay for one night, but since it was so enjoyable, I decided to stay one more night which was a no-brainer decision to make.
A***o
10.0
/ 10
Cozy and spacious ambiance. Friendly and accommodating staff. Variety of facilities and events. Got upgraded for our first time visit. The breakfast buffet was delicious.
G***a
10.0
/ 10
We got upgraded to a suite for free! Thanks to all the Haven staff, we had such a very pleasant stay for our honeymoon.
moudi h.
9.7
/ 10
It was a pleasant stay in such a great hotel. Big thanks to Stefany who was very helpful and productive, plus always smiling and was attentive to details. Kudos to her and the entire team of The Haven Bali 👏
Ayu C. B.
10.0
/ 10
Our incredible memory stay here during the festive holiday with good ambiance and friendly staff.
In the Area
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Jl. Raya Seminyak No. 500, Seminyak, Kuta, Bali, Indonesia, 80361

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located near Tourist Attraction
Excellent Breakfast
Recommended for Family with elders
note: resort was previously named THE HAVEN Bali Seminyak Staying at The Haven Bali Seminyak is a good choice when you are visiting Seminyak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Haven Bali Seminyak

Jl. Raya Seminyak No. 500, Seminyak, Kuta, Bali, Indonesia, 80361
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Lobby The Haven Bali Seminyak
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The Haven Bali Seminyak Rates per Night

Looking for the best The Haven Bali Seminyak hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! The Haven Bali Seminyak room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

The Haven Bali Seminyak Location & Address

The Haven Bali Seminyak is located at Jl. Raya Seminyak No. 500, Seminyak, Kuta, Bali, Indonesia, 80361, Jl. Raya Seminyak No.500, Seminyak, Kuta, Badung Regency, Bali 80361, Indonesia. It's situated in the Seminyak area of Kuta, Badung, known for its stylish boutiques and vibrant nightlife. The hotel is approximately 10 km from the city center.

How to go to The Haven Bali Seminyak from Airport

Arriving at Ngurah Rai International Airport and wondering about the best way to get to The Haven Bali Seminyak? Don't worry, there are several convenient options for your hotel transfer from airport to hotel. Here's a breakdown to help you choose:
  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminals. This is the most straightforward option, taking you directly to the hotel without any stops.
  • Ride Hailing (Convenient):

    Traveloka offers ride-hailing services that can be booked via their app. This can be a convenient option, especially if you prefer cashless payments.
  • Hotel Transfer (Pre-booked):

    Some hotels, including The Haven Bali Seminyak, offer airport pick-up services. This is often the most hassle-free option, as a driver will be waiting for you upon arrival.
  • Airport Bus (Budget-Friendly):

    The Trans Sarbagita bus operates from the airport to various locations in Bali. You'll need to check the route and schedule to see if it stops near The Haven Bali Seminyak.

Tips:

For the most convenient route, pre-booking a hotel transfer or using a ride-hailing service through Traveloka is recommended. This ensures a smooth and stress-free journey to The Haven Bali Seminyak.

The Haven Bali Seminyak Reviews & Summary

Looking for all about hotel The Haven Bali Seminyak before you book? You're in the right place! Hotel reviews can be incredibly helpful in making your decision, giving you insights into what to expect during your stay. Guests consistently praise The Haven Bali Seminyak for its excellent location, stylish design, and attentive service. Many reviewers highlight the beautiful pool area and the comfortable, well-appointed rooms. A standout feature is the hotel's proximity to Seminyak's best restaurants, bars, and shops.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at The Haven Bali Seminyak! The staff were incredibly friendly and helpful, the room was gorgeous, and the location was perfect. I would definitely recommend this hotel to anyone visiting Seminyak."

The Haven Bali Seminyak Room Types Available

Choosing the right hotel room type can make all the difference in your stay. The Haven Bali Seminyak offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodation with modern amenities. They typically feature a king-size bed or twin beds, a private balcony, and a bathroom with a shower.
  • Club Room:

    Club rooms offer enhanced amenities and access to the hotel's Club Lounge, where you can enjoy complimentary breakfast, afternoon tea, and evening cocktails.
  • Suite:

    Suites provide more space and luxury, with separate living and sleeping areas. They often include additional features such as a bathtub, a larger balcony, and premium toiletries.
  • Pool Villa:

    For the ultimate in privacy and relaxation, consider a pool villa. These villas feature a private pool, a sun deck, and spacious indoor and outdoor living areas.

All rooms are non-smoking. Bathtubs are available in suites and villas. The Haven Bali Seminyak is not a pet-friendly hotel.

Hotel Facilities in The Haven Bali Seminyak

When choosing a hotel, it's important to consider the hotel facilities available. The Haven Bali Seminyak offers a range of hotel amenities to ensure a comfortable and enjoyable stay. Here's a list of what you can expect:
  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's main swimming pool. Open from 7:00 AM to 7:00 PM.
  • Gym:

    Stay active during your stay at the hotel's fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Extra fees apply.
  • Restaurant:

    Dine at the hotel's restaurant, which serves a variety of international and local dishes.
  • Bar:

    Enjoy a cocktail or a light snack at the hotel's bar.
  • Kids' Club:

    Keep the little ones entertained at the hotel's kids' club. Open from 9:00 AM to 6:00 PM.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in The Haven Bali Seminyak

Looking for a great hotel buffet or a delicious meal at a hotel restaurant? The Haven Bali Seminyak offers several dining options to satisfy your cravings. Here's what you can expect:
  • Sabeen Restaurant:

    This is the hotel's main restaurant, serving a variety of international and Indonesian dishes. They offer a breakfast buffet with a wide selection of hot and cold items. The breakfast buffet is priced at approximately SGD 30 per person. Open for breakfast, lunch, and dinner.
  • Haven Lounge:

    This stylish lounge is the perfect place to enjoy a cocktail or a light snack. Open from 11:00 AM to 11:00 PM.
  • Pool Bar:

    Sip on a refreshing drink while lounging by the pool. Open from 10:00 AM to 7:00 PM.

Special dishes include Nasi Goreng and Mie Goreng.

The Haven Bali Seminyak Airport pickups and How to Book

Need hotels with airport shuttle services? The Haven Bali Seminyak offers a convenient hotel to airport transfer service for its guests.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. The cost of the airport pick-up service varies depending on the type of vehicle and the number of passengers.

Nearby MRT Station & Bus Stops

While Bali doesn't have an MRT system, there are several nearby bus station and bus stops nearby that you can use to get around. Here are a few options:
  • Trans Sarbagita Bus Stop (Seminyak Square):

    This bus stop is located near Seminyak Square, approximately 1 km from The Haven Bali Seminyak.
  • Trans Sarbagita Bus Stop (Sunset Road):

    This bus stop is located on Sunset Road, approximately 2 km from the hotel.

To use the Trans Sarbagita bus, you'll need to purchase a ticket at the bus stop or use a prepaid card. Tickets cost around IDR 3,500 (approximately SGD 0.30) per ride. You can purchase a prepaid card at select convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby The Haven Bali Seminyak that are perfect for families and kids? Here are five nearby sightseeing places to consider:
  • Waterbom Bali (Kuta):

    A popular water park with thrilling slides and attractions. Approximately 7 km from the hotel. Entry price: Approximately SGD 40 per person.
  • Upside Down World Bali (Seminyak):

    A fun and interactive museum where you can take photos in upside-down rooms. Approximately 2 km from the hotel. Entry price: Approximately SGD 15 per person.
  • Dream Museum Zone (DMZ) Bali (Legian):

    An interactive 3D art museum where you can take creative photos. Approximately 4 km from the hotel. Entry price: Approximately SGD 18 per person.
  • Bali Zoo (Singapadu):

    Get up close with a variety of animals at this zoo. Approximately 25 km from the hotel. Entry price: Approximately SGD 35 per person.
  • Tanah Lot Temple (Beraban):

    A stunning sea temple perched on a rock formation. Approximately 20 km from the hotel. Entry price: Approximately SGD 8 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Haven Bali Seminyak (Kuta, Badung)

Craving some nearby dining options near The Haven Bali Seminyak? Whether you're in the mood for local food or international cuisine, here are some food eatiries near me to check out:

Cafes/Restaurants:

  • Revolver Espresso:

    A popular cafe known for its excellent coffee and breakfast options.
  • Sisterfields Cafe:

    A trendy cafe serving Australian-inspired dishes.
  • Ku De Ta:

    A beachfront restaurant and bar with stunning sunset views.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice.
  • Mie Goreng:

    Indonesian fried noodles.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce.
  • Bakso:

    Indonesian meatball soup.

Shopping places near The Haven Bali Seminyak (Kuta, Badung)

Looking for some nearby shopping options near The Haven Bali Seminyak? Here are a few dept stores near me and shops near me to explore:
  • Seminyak Village:

    A stylish shopping mall with a variety of boutiques and restaurants.
  • Seminyak Square:

    A popular shopping area with a mix of local and international brands.
  • Beachwalk Shopping Center (Kuta):

    A large shopping mall located in Kuta, approximately 7 km from the hotel.

Other Places to Stay Near The Haven Bali Seminyak

Looking for other accommodations near The Haven Bali Seminyak? Here are some options to consider:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Bali (Nusa Dua):

    A luxurious beachfront resort with stunning ocean views.
  • Mulia Resort & Villas Nusa Dua:

    A sprawling resort with multiple pools, restaurants, and bars.
  • Four Seasons Resort Bali at Sayan (Ubud):

    A tranquil retreat nestled in the hills of Ubud.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • Double-Six Luxury Hotel Seminyak:

    A stylish hotel with a rooftop pool and bar.
  • Hotel Indigo Bali Seminyak Beach:

    A vibrant hotel with a beachfront location.
  • Courtyard by Marriott Bali Seminyak Resort:

    A comfortable resort with a large pool and a kids' club.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Harris Hotel Seminyak:

    A modern hotel with a convenient location.
  • Ibis Styles Bali Seminyak:

    A budget-friendly hotel with a rooftop pool.
  • দা ভিলাস হোটেল (The Villas Hotel):

    A comfortable hotel with a large pool and a kids' club.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Planning your trip and looking for the best hotel availability? The Haven Bali Seminyak offers a fantastic base for exploring the vibrant area of Seminyak. With its stylish design, excellent facilities, and convenient location, it's a popular choice for travellers. Make your hotel reservations early to secure your preferred room type and dates. Ready to experience the best of Bali? Book your stay at The Haven Bali Seminyak through Traveloka for exclusive deals and a seamless booking experience. Don't miss out on the opportunity to create unforgettable memories in this tropical paradise. book cheap hotels in Indonesia and find cheap hotels nearby today!

All facilities in The Haven Bali Seminyak

Bar, Cafe and Lounge The Haven Bali Seminyak
Bar, Cafe and Lounge
Swimming Pool The Haven Bali Seminyak
Swimming Pool
Fitness Center The Haven Bali Seminyak
Fitness Center
Functional Hall The Haven Bali Seminyak
Functional Hall
Lobby The Haven Bali Seminyak
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Terrace

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Gluten-free meals

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Shops
  • Supermarket

Things to Do

  • Beach towel
  • Fitness center
  • Outdoor pool
  • Spa

Transportation

  • Beach shuttle
  • Car rental
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Kids and Pets

  • Babysitting with surcharge
  • CRIBS
  • Highchairs

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Haven Bali Seminyak

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Haven Bali Seminyak
192
Number of floors in The Haven Bali Seminyak
4
Another facilities in The Haven Bali Seminyak
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in The Haven Bali Seminyak

Is The Haven Bali Seminyak parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at The Haven Bali Seminyak. We also offer a convenient valet parking service for your added comfort and ease. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does The Haven Bali Seminyak offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at The Haven Bali Seminyak. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does The Haven Bali Seminyak offer free hotel Wi-Fi for guests during their stay?
Yes, The Haven Bali Seminyak provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is readily available in all areas of the hotel.
Where is the nearest MRT station or bus stops nearby The Haven Bali Seminyak? What are the top visitor attractions near the hotel?
The nearest bus stops are within easy walking distance of The Haven Bali Seminyak; precise locations are best checked using a map app like Google Maps. Unfortunately, there isn't an MRT station nearby. As for visitor attractions, Seminyak offers many things to do nearby, including Seminyak Beach, trendy boutiques, and numerous restaurants and bars. Checking online for specific attractions and their distances will help you plan your sightseeing.
Is The Haven Bali Seminyak a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like The Haven Bali Seminyak. To find out if they are a pet friendly hotel, or if they are among animal friendly hotels, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in The Haven Bali Seminyak

Overall Ratings & Reviews The Haven Bali Seminyak

Traveloka (1,190)
Other sources (974)
8.7
Very Good
From 1,190 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about The Haven Bali Seminyak
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Staff Friendliness (37)
Room Space (34)
Bedroom (33)
Surroundings (31)
Ambiance (28)
Family Friendly (27)
Bathroom (26)
Hotel Area (26)
Variety (25)
Taste (24)
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Traveler Reviews The Haven Bali Seminyak

Number of reviews per page
20
40
Customer reviews
H***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Check in from the Seminyak lobby, strategic location with many restaurants, cafes, marts, and pharmacies. The hotel actually extends to the back, with hotel types, villas, and suites. There's also a check-in lobby at the back, making it even closer to the beach. The hotel isn't too new, but it's comfortable. At night, the walk to the beach is lined with souvenir shops, cafes, gelato, and restaurants. There's a cheap and halal eatery called Warung Murah. In the morning, go to the barbershop, which sells delicious smoothies and coffee.
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Accommodation's Reply
09 Dec 2025
Dear Ladies/Gentlemen, Warm greetings from Seminyak, a true luxury paradise in Bali! Thank you so much for sharing your experience so thoroughly! We are pleased to know that our prime location makes it easy to explore Seminyak, with its restaurants, cafes, supermarkets, pharmacies, souvenir shops and the ever-popular Warung Murah. We are also pleased that you enjoyed our rear extension concept, complete with a choice of rooms, villas and suites, as well as a rear lobby entrance closer to the beach. Although our building is not very new, we are committed to providing the best possible comfort and experience to our guests. We are glad that you had a pleasant and comfortable stay there. We sincerely hope to welcome you back in the future for even more Seminyak experiences! Best regards, Management
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The heaven is the best, I will definitely come and stay again, it's not a loss to stay at The Heaven, the price is also according to the room
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Accommodation's Reply
28 Nov 2025
Dear Ladies/Gentlemen, Warm regards from Bali Paradise Seminyak, truly luxurious! Thank you very much for the positive review. We are delighted to hear that you enjoyed your stay and the great value for money. We sincerely appreciate you coming back to stay with us and we look forward to welcoming you back again soon. Best regards, Management
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, and yesterday I was upgraded to a suite. Next time I'm in Seminyak, I'll definitely stay here again. I tried the room service. The food was also delicious.
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Accommodation's Reply
20 Nov 2025
Dear Sir/Madam, Warmest greetings from the haven Bali Seminyak. Naturally Elegant! Thank you so much for sharing your experience! We are delighted to hear that you were comfortable with the friendliness of our staff and enjoyed your room upgrade to a suite. We are also pleased to know that the room service was to your liking. We look forward to welcoming you back on your next visit to Seminyak! Sincerely, Management
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Debora
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Always love my stay there! One of my favorites in Seminyak.
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Accommodation's Reply
03 Nov 2025
Dear Ms. Debora M. Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely feedback! We’re so happy to hear that we’re one of your favorite places to stay in Seminyak. Your continued support means a lot to us, and we can’t wait to welcome you back for another wonderful stay soon! Havenly yours, Management
Ria
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
I really loved the vibe and the tropical feel of this hotel, especially the beautiful swimming pool. I also didn't mind the walk from the lobby to the room. The location in front of the hotel is also lively, busy with shops and pubs, and super close to Bintang Supermarket. The breakfast menu, though, was just standard. But, there was one thing that was a real problem: storing my pumped breast milk. I left my milk at the lobby, and they promised they'd put it in the kitchen freezer. In reality, the ice packs I left didn't even freeze, and the milk wasn't kept cold either. By the time I checked out, my ice packs were completely melted, and all my breast milk supply had gone bad by the time I got back to Jakarta. My suggestion is that star-rated hotels should really start thinking about the needs of breastfeeding moms. Since the fridges in the rooms are usually just mini-bars that aren't good enough for breast milk, please provide a proper freezer or fridge with a real freezer section just for storing their milk.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Ria A. Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you very much for sharing your detailed feedback. We’re delighted to know you enjoyed the tropical ambiance, the swimming pool, and the convenient location. However, we’re truly sorry to hear about your experience with storing breast milk — we completely understand how important this is for breastfeeding mothers, and we sincerely apologize for the inconvenience caused. Your suggestion is greatly appreciated and will be shared with our management team as we review ways to improve our facilities and support for nursing guests. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better and more comfortable experience in the future. Havenly yours, Management
Y***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff was quite helpful upon check-in.
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Accommodation's Reply
12 Oct 2025
Dear Sir/Madam, Warm greetings from the haven Bali Seminyak. Naturally Elegant! Thank you for taking the time to share your experience. We are pleased to know that our staff was able to assist you during the check-in process. We will continue to strive to improve our service quality to make your next visit even more enjoyable. See you again! Sincerely, Management
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J***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The check-in was smooth and I was given an upgrade to a suite which was huge and provided spaces I didn't necessarily need but wouldn't refuse to have. It was quite a big hotel and taking about 5 minutes walk to my room. The beach was within walking distance and conveniently surrounded with many options of stores. I planned to stay for one night, but since it was so enjoyable, I decided to stay one more night which was a no-brainer decision to make.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the smooth check-in process and appreciated the complimentary suite upgrade. It’s great to know you found the location convenient and your stay so enjoyable that you decided to extend it. We truly appreciate your kind words and look forward to welcoming you back for another relaxing stay soon! Havenly yours, Management
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfying, don't forget to visit The Haven Seminyak Bali. No gimmicks, the service is simply the best.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from The Haven Bali Seminyak. Naturally Elegant! Thank you so much for such a positive review! We are delighted to know that you enjoyed our service. Your kind words are a great encouragement to the entire team. We look forward to welcoming you back to The Haven Seminyak Bali. Sincerely, Management.
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Cozy and spacious ambiance. Friendly and accommodating staff. Variety of facilities and events. Got upgraded for our first time visit. The breakfast buffet was delicious.
2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely feedback! We're so glad to hear you enjoyed the cozy and spacious ambiance, as well as the variety of facilities and events we offer. It’s wonderful to know our team made you feel welcome and that the breakfast buffet hit the mark. We’re especially happy that your first visit was made even more special with an upgrade—it’s our pleasure to create memorable experiences for our guests. We hope to welcome you back again soon! Havenly yours, Management
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, very helpful, the rooms are clean, access to the beach is close, next time I go to Bali, I will stay here again.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warmest greetings from the haven bali Seminyak. Naturally Elegant! Thank you so much for your positive review! We are delighted to hear that you were satisfied with our staff's service, the cleanliness of our rooms, and our proximity to the beach. It is great to know that you plan to stay with us again when you come to Bali. We look forward to welcoming you to The Haven Seminyak! Sincerely, Management
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
We got upgraded to a suite for free! Thanks to all the Haven staff, we had such a very pleasant stay for our honeymoon.
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Accommodation's Reply
15 Jul 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your lovely review! We're delighted to hear you had a pleasant and memorable honeymoon with us, and we're glad the complimentary suite upgrade added a special touch to your stay. It was our pleasure to host you during such a special time, and we’ll be sure to pass your thanks along to the entire team. Wishing you both all the best, and we hope to welcome you back to The Haven Seminyak for future celebrations! Havenly Yours, Management
Ratika R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very suitable for family because the hotel suite is big and there is a villa too 😍
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Accommodation's Reply
27 Jun 2025
Dear Mrs. Ratika R. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your review! We are glad to hear that you felt comfortable with your family during your stay, and that you enjoyed the size of our suite and the facilities of our villa. We look forward to welcoming you and your family back in another opportunity for an equally enjoyable experience. Sincerely, Management
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l***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 27 week(s) ago
hotel staff, very satisfying service, I just don't like the hotel room there is no shower facility for bathing, there is only a bathtub And to get out of the bathtub there is still a stainless steel bench but the bench is wobbly, as a person over 40 years old feels uncomfortable. towels, pillows, sheets should be replaced because they are not clean, the color has changed. thank you
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Accommodation's Reply
27 Jun 2025
Dear Sir/Madam, Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you for taking the time to provide us with your valuable review and feedback. We are delighted to hear that you were satisfied with our service and the friendliness of our staff — that is truly our priority. We apologize for any inconvenience you experienced regarding the room facilities, especially regarding the bathtub, condition of the towels, pillows, and bed sheets. We have forwarded your feedback to the housekeeping and management teams for immediate follow-up, so that the comfort of our guests, especially those with special needs or the elderly, can be given more attention. We greatly appreciate your honesty and look forward to welcoming you back with a better experience in the future. Sincerely, Management
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Jordy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff are the best, good job The Heaven Seminyak
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Accommodation's Reply
07 Jun 2025
Dear Mr. Jordy J. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your compliments! We are very happy to hear that our staff provided the best service during your stay. We will continue to strive to provide the best for our guests. See you again at The Haven Seminyak! Sincerely, Management
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Mia F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, clean. Strategic location.
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2 people find it helpful
Accommodation's Reply
25 May 2025
Dear Mrs. Mia F. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your positive review! We are glad to hear that you are satisfied with our friendly staff, cleanliness, and strategic location. We look forward to welcoming you back to The Haven! Sincerely, Management.
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Mohammad J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
During my stay here from May 5th to May 12th, Adi JR and Koming provided services and prompt response regarding the pool and room explanation. Both are well-mannered in handling customers.
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Accommodation's Reply
25 May 2025
Dear Mr. Mohammad J, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your kind words! We’re delighted to hear that Adi JR and Koming provided excellent service and were helpful during your stay. We’ll be sure to pass along your compliments to them. We hope to welcome you back to The Haven soon for another wonderful experience! Havenly Yours, Management
M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good vibes, good food and nice staff.
1 people find it helpful
Accommodation's Reply
25 May 2025
Dear Sir / Madam, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely review! We’re so happy to hear you enjoyed the good vibes, delicious food, and friendly staff at The Haven. We hope to welcome you back soon for another great experience! Havenly Yours, Management
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Next time I have to come here again, the facilities and friendly staff are very good, the rooms are also clean.
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Accommodation's Reply
10 May 2025
Dear Sir/Madam, Warmest Greetings from the haven bali Seminyak. Naturally Elegant! We are very happy to hear that you are satisfied with our facilities, room cleanliness, and the friendliness of our staff. Reviews like this really motivate us to continue providing the best service. We look forward to your next visit! Sincerely, Management
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moudi h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
It was a pleasant stay in such a great hotel. Big thanks to Stefany who was very helpful and productive, plus always smiling and was attentive to details. Kudos to her and the entire team of The Haven Bali 👏
1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Mr. Moudi H., Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your kind words and for choosing to stay with us at The Haven Bali. We're delighted to hear that you had a pleasant stay and that Stefany made such a positive impression with her attentiveness, helpfulness, and warm smile. We'll be sure to share your appreciation with her and the rest of our team — they’ll be thrilled to hear your feedback! We truly look forward to welcoming you back for another memorable stay. Havenly Yours, Management
Peter N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Really nice hotel and staff. Only the guys at the little desk when you come and go are very annoying with their “you need transport, where you go” x 3 times every time you come and go 🤨.
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Accommodation's Reply
01 May 2025
Dear Mr. Peter N, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your valuable feedback and for your kind words about our hotel and staff. We're so pleased to hear that you enjoyed your overall stay with us. At the same time, we sincerely apologize for the discomfort caused by repeated offers of transport assistance at our entrance. While our team’s intention is to be helpful and ensure guests have what they need, we understand that it may have come across as overwhelming. We will certainly share your feedback with the team and reinforce a more thoughtful approach moving forward. We truly appreciate your honesty and hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future. Havenly Yours, Management
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Lobby 4 The Haven Bali Seminyak

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Overall Ratings & Reviews The Haven Bali Seminyak

Traveloka (1,190)
Other sources (974)
8.7
Very Good
From 1,190 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.4

Location

8.9

Service and Facilites

8.7

People often mention about The Haven Bali Seminyak
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Staff Friendliness (37)
Room Space (34)
Bedroom (33)
Surroundings (31)
Ambiance (28)
Family Friendly (27)
Bathroom (26)
Hotel Area (26)
Variety (25)
Taste (24)
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Traveler Reviews The Haven Bali Seminyak

Number of reviews per page
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40
Customer reviews
H***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Check in from the Seminyak lobby, strategic location with many restaurants, cafes, marts, and pharmacies. The hotel actually extends to the back, with hotel types, villas, and suites. There's also a check-in lobby at the back, making it even closer to the beach. The hotel isn't too new, but it's comfortable. At night, the walk to the beach is lined with souvenir shops, cafes, gelato, and restaurants. There's a cheap and halal eatery called Warung Murah. In the morning, go to the barbershop, which sells delicious smoothies and coffee.
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Accommodation's Reply
09 Dec 2025
Dear Ladies/Gentlemen, Warm greetings from Seminyak, a true luxury paradise in Bali! Thank you so much for sharing your experience so thoroughly! We are pleased to know that our prime location makes it easy to explore Seminyak, with its restaurants, cafes, supermarkets, pharmacies, souvenir shops and the ever-popular Warung Murah. We are also pleased that you enjoyed our rear extension concept, complete with a choice of rooms, villas and suites, as well as a rear lobby entrance closer to the beach. Although our building is not very new, we are committed to providing the best possible comfort and experience to our guests. We are glad that you had a pleasant and comfortable stay there. We sincerely hope to welcome you back in the future for even more Seminyak experiences! Best regards, Management
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P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The heaven is the best, I will definitely come and stay again, it's not a loss to stay at The Heaven, the price is also according to the room
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Accommodation's Reply
28 Nov 2025
Dear Ladies/Gentlemen, Warm regards from Bali Paradise Seminyak, truly luxurious! Thank you very much for the positive review. We are delighted to hear that you enjoyed your stay and the great value for money. We sincerely appreciate you coming back to stay with us and we look forward to welcoming you back again soon. Best regards, Management
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly, and yesterday I was upgraded to a suite. Next time I'm in Seminyak, I'll definitely stay here again. I tried the room service. The food was also delicious.
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Accommodation's Reply
20 Nov 2025
Dear Sir/Madam, Warmest greetings from the haven Bali Seminyak. Naturally Elegant! Thank you so much for sharing your experience! We are delighted to hear that you were comfortable with the friendliness of our staff and enjoyed your room upgrade to a suite. We are also pleased to know that the room service was to your liking. We look forward to welcoming you back on your next visit to Seminyak! Sincerely, Management
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Debora
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Always love my stay there! One of my favorites in Seminyak.
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Accommodation's Reply
03 Nov 2025
Dear Ms. Debora M. Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely feedback! We’re so happy to hear that we’re one of your favorite places to stay in Seminyak. Your continued support means a lot to us, and we can’t wait to welcome you back for another wonderful stay soon! Havenly yours, Management
Ria
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
I really loved the vibe and the tropical feel of this hotel, especially the beautiful swimming pool. I also didn't mind the walk from the lobby to the room. The location in front of the hotel is also lively, busy with shops and pubs, and super close to Bintang Supermarket. The breakfast menu, though, was just standard. But, there was one thing that was a real problem: storing my pumped breast milk. I left my milk at the lobby, and they promised they'd put it in the kitchen freezer. In reality, the ice packs I left didn't even freeze, and the milk wasn't kept cold either. By the time I checked out, my ice packs were completely melted, and all my breast milk supply had gone bad by the time I got back to Jakarta. My suggestion is that star-rated hotels should really start thinking about the needs of breastfeeding moms. Since the fridges in the rooms are usually just mini-bars that aren't good enough for breast milk, please provide a proper freezer or fridge with a real freezer section just for storing their milk.
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Accommodation's Reply
27 Oct 2025
Dear Ms. Ria A. Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you very much for sharing your detailed feedback. We’re delighted to know you enjoyed the tropical ambiance, the swimming pool, and the convenient location. However, we’re truly sorry to hear about your experience with storing breast milk — we completely understand how important this is for breastfeeding mothers, and we sincerely apologize for the inconvenience caused. Your suggestion is greatly appreciated and will be shared with our management team as we review ways to improve our facilities and support for nursing guests. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better and more comfortable experience in the future. Havenly yours, Management
Y***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff was quite helpful upon check-in.
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Accommodation's Reply
12 Oct 2025
Dear Sir/Madam, Warm greetings from the haven Bali Seminyak. Naturally Elegant! Thank you for taking the time to share your experience. We are pleased to know that our staff was able to assist you during the check-in process. We will continue to strive to improve our service quality to make your next visit even more enjoyable. See you again! Sincerely, Management
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J***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The check-in was smooth and I was given an upgrade to a suite which was huge and provided spaces I didn't necessarily need but wouldn't refuse to have. It was quite a big hotel and taking about 5 minutes walk to my room. The beach was within walking distance and conveniently surrounded with many options of stores. I planned to stay for one night, but since it was so enjoyable, I decided to stay one more night which was a no-brainer decision to make.
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1 people find it helpful
Accommodation's Reply
09 Oct 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the smooth check-in process and appreciated the complimentary suite upgrade. It’s great to know you found the location convenient and your stay so enjoyable that you decided to extend it. We truly appreciate your kind words and look forward to welcoming you back for another relaxing stay soon! Havenly yours, Management
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfying, don't forget to visit The Haven Seminyak Bali. No gimmicks, the service is simply the best.
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Accommodation's Reply
18 Sep 2025
Dear Sir/Madam, Warm greetings from The Haven Bali Seminyak. Naturally Elegant! Thank you so much for such a positive review! We are delighted to know that you enjoyed our service. Your kind words are a great encouragement to the entire team. We look forward to welcoming you back to The Haven Seminyak Bali. Sincerely, Management.
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A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
Cozy and spacious ambiance. Friendly and accommodating staff. Variety of facilities and events. Got upgraded for our first time visit. The breakfast buffet was delicious.
2 people find it helpful
Accommodation's Reply
02 Aug 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely feedback! We're so glad to hear you enjoyed the cozy and spacious ambiance, as well as the variety of facilities and events we offer. It’s wonderful to know our team made you feel welcome and that the breakfast buffet hit the mark. We’re especially happy that your first visit was made even more special with an upgrade—it’s our pleasure to create memorable experiences for our guests. We hope to welcome you back again soon! Havenly yours, Management
D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The hotel staff is friendly, very helpful, the rooms are clean, access to the beach is close, next time I go to Bali, I will stay here again.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Warmest greetings from the haven bali Seminyak. Naturally Elegant! Thank you so much for your positive review! We are delighted to hear that you were satisfied with our staff's service, the cleanliness of our rooms, and our proximity to the beach. It is great to know that you plan to stay with us again when you come to Bali. We look forward to welcoming you to The Haven Seminyak! Sincerely, Management
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G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
We got upgraded to a suite for free! Thanks to all the Haven staff, we had such a very pleasant stay for our honeymoon.
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Accommodation's Reply
15 Jul 2025
Dear Sir / Madam Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your lovely review! We're delighted to hear you had a pleasant and memorable honeymoon with us, and we're glad the complimentary suite upgrade added a special touch to your stay. It was our pleasure to host you during such a special time, and we’ll be sure to pass your thanks along to the entire team. Wishing you both all the best, and we hope to welcome you back to The Haven Seminyak for future celebrations! Havenly Yours, Management
Ratika R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Very suitable for family because the hotel suite is big and there is a villa too 😍
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Accommodation's Reply
27 Jun 2025
Dear Mrs. Ratika R. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your review! We are glad to hear that you felt comfortable with your family during your stay, and that you enjoyed the size of our suite and the facilities of our villa. We look forward to welcoming you and your family back in another opportunity for an equally enjoyable experience. Sincerely, Management
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l***y
icon-origin-TRAVELOKA
6.6
/10
Reviewed 27 week(s) ago
hotel staff, very satisfying service, I just don't like the hotel room there is no shower facility for bathing, there is only a bathtub And to get out of the bathtub there is still a stainless steel bench but the bench is wobbly, as a person over 40 years old feels uncomfortable. towels, pillows, sheets should be replaced because they are not clean, the color has changed. thank you
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2 people find it helpful
Accommodation's Reply
27 Jun 2025
Dear Sir/Madam, Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you for taking the time to provide us with your valuable review and feedback. We are delighted to hear that you were satisfied with our service and the friendliness of our staff — that is truly our priority. We apologize for any inconvenience you experienced regarding the room facilities, especially regarding the bathtub, condition of the towels, pillows, and bed sheets. We have forwarded your feedback to the housekeeping and management teams for immediate follow-up, so that the comfort of our guests, especially those with special needs or the elderly, can be given more attention. We greatly appreciate your honesty and look forward to welcoming you back with a better experience in the future. Sincerely, Management
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Jordy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff are the best, good job The Heaven Seminyak
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2 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mr. Jordy J. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your compliments! We are very happy to hear that our staff provided the best service during your stay. We will continue to strive to provide the best for our guests. See you again at The Haven Seminyak! Sincerely, Management
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Mia F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Friendly staff, clean. Strategic location.
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2 people find it helpful
Accommodation's Reply
25 May 2025
Dear Mrs. Mia F. Warmest Greetings from the haven bali Seminyak. Naturally Elegant! Thank you very much for your positive review! We are glad to hear that you are satisfied with our friendly staff, cleanliness, and strategic location. We look forward to welcoming you back to The Haven! Sincerely, Management.
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Mohammad J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
During my stay here from May 5th to May 12th, Adi JR and Koming provided services and prompt response regarding the pool and room explanation. Both are well-mannered in handling customers.
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Accommodation's Reply
25 May 2025
Dear Mr. Mohammad J, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your kind words! We’re delighted to hear that Adi JR and Koming provided excellent service and were helpful during your stay. We’ll be sure to pass along your compliments to them. We hope to welcome you back to The Haven soon for another wonderful experience! Havenly Yours, Management
M***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Good vibes, good food and nice staff.
1 people find it helpful
Accommodation's Reply
25 May 2025
Dear Sir / Madam, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your lovely review! We’re so happy to hear you enjoyed the good vibes, delicious food, and friendly staff at The Haven. We hope to welcome you back soon for another great experience! Havenly Yours, Management
L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Next time I have to come here again, the facilities and friendly staff are very good, the rooms are also clean.
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Accommodation's Reply
10 May 2025
Dear Sir/Madam, Warmest Greetings from the haven bali Seminyak. Naturally Elegant! We are very happy to hear that you are satisfied with our facilities, room cleanliness, and the friendliness of our staff. Reviews like this really motivate us to continue providing the best service. We look forward to your next visit! Sincerely, Management
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moudi h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
It was a pleasant stay in such a great hotel. Big thanks to Stefany who was very helpful and productive, plus always smiling and was attentive to details. Kudos to her and the entire team of The Haven Bali 👏
1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Mr. Moudi H., Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you so much for your kind words and for choosing to stay with us at The Haven Bali. We're delighted to hear that you had a pleasant stay and that Stefany made such a positive impression with her attentiveness, helpfulness, and warm smile. We'll be sure to share your appreciation with her and the rest of our team — they’ll be thrilled to hear your feedback! We truly look forward to welcoming you back for another memorable stay. Havenly Yours, Management
Peter N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Really nice hotel and staff. Only the guys at the little desk when you come and go are very annoying with their “you need transport, where you go” x 3 times every time you come and go 🤨.
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Accommodation's Reply
01 May 2025
Dear Mr. Peter N, Marvellous Spirit from THE HAVEN Bali Seminyak......Naturally Elegant! Thank you for your valuable feedback and for your kind words about our hotel and staff. We're so pleased to hear that you enjoyed your overall stay with us. At the same time, we sincerely apologize for the discomfort caused by repeated offers of transport assistance at our entrance. While our team’s intention is to be helpful and ensure guests have what they need, we understand that it may have come across as overwhelming. We will certainly share your feedback with the team and reinforce a more thoughtful approach moving forward. We truly appreciate your honesty and hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future. Havenly Yours, Management
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