The Westin Jakarta

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9.0
/10
Exceptional
1,695 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
A Celebration to Remember - The Westin Jakarta. If you're looking for a hotel that goes beyond just a place to sleep, The Westin Jakarta delivers on every front. From the moment we checked in, the staff set the tone - warm, attentive, and genuinely eager to make our stay special. We had a few impromptu requests along the way, and not once did they miss a beat. The real standout? We were celebrating our anniversary, and the team went above and beyond to arrange a beautiful cake and flowers in our room - no fuss, no advance planning needed. Just seamless, heartfelt hospitality. The room itself is a showstopper. Floor-to-ceiling views of the Jakarta skyline greet you every morning, and the city lights at night are nothing short of magical. It's the kind of view you linger over with your morning coffee. And then there's Henshin - the rooftop bar that takes the experience up a notch (literally). Whether you're in the mood for cocktails with a panoramic backdrop or a full night out, it's all right there. The best part? Your bed is just an elevator ride away - no taxis, no logistics, just a perfect evening that flows effortlessly into a restful night. If Jakarta is on your itinerary, The Westin isn't just a stay - it's an experience worth planning around.

Diana R. M.

10.0
/ 10
The staff was very friendly, they even sent me a delicious complimentary cake into my room. The bedroom is very spacious, I had an awesome experience stayed at Westin Jakarta.

Meriyanti S.

10.0
/ 10
The hotel is the best in everything, we really enjoyed our stay. It was our second time staying at this hotel. Of course, will be back again soon.

Berd A.

9.7
/ 10
The room was very comfortable with a nice ambiance, spacious layout, and excellent soundproofing. I had a really good rest during my stay. Cleanliness was also great throughout the hotel. The food was enjoyable and met my expectations. Overall, a pleasant and satisfying experience.

T***A

10.0
/ 10
Staff was friendly. Food was amazing. My room is very comfortable. Will surely be staying here next time
In the Area
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Jl. H.R. Rasuna Said Kav.C-22 A, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Staying at The Westin Jakarta is a good choice when you are visiting Rasuna Said. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Westin Jakarta

Jl. H.R. Rasuna Said Kav.C-22 A, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940
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Lobby The Westin Jakarta
Lobby 2 The Westin Jakarta

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The Westin Jakarta Rates per Night

Looking for the best The Westin Jakarta hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Westin Jakarta room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Check Traveloka regularly for updated rates per day and any available hotel promotion to secure the best hotel prices.

The Westin Jakarta Location & Address

The Westin Jakarta is located at Jl. H.R. Rasuna Said Kav.C-22 A, Setiabudi, Jakarta Selatan, Jakarta, Indonesia, 12940. It's situated in the Jakarta Selatan area of Indonesia, known for its upscale shopping and dining. The hotel address is Jl. H.R. Rasuna Said Kav. C-22A, Jakarta Selatan, Jakarta, Indonesia, 12940. The hotel is approximately 7 km from the city center.

How to go to The Westin Jakarta from Airport

Arriving at Soekarno-Hatta International Airport (CGK) and wondering about the best way to get to The Westin Jakarta? Here are a few options for your hotel transfer, weighing up speed, cost, and convenience.

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You can find official airport taxis readily available outside the arrival terminals. The journey to The Westin Jakarta typically takes around 45-60 minutes, depending on traffic conditions.
  • Ride Hailing (Convenient):

    Ride hailing services are easily accessible at the airport. Simply book a ride through the app, and a driver will pick you up at the designated area. This option offers a balance of convenience and cost.
  • Airport Bus (Budget-Friendly):

    DAMRI buses operate from the airport to various points in Jakarta. You'll need to check the specific route that gets you closest to The Westin Jakarta and then potentially transfer to a taxi or Ride Hailing service for the final leg of the journey. This is the most affordable option but also the most time-consuming.
  • Airport Train (Potentially Fastest):

    The airport train connects Soekarno-Hatta International Airport to Sudirman Baru Station in central Jakarta. From there, you can take a taxi or Ride Hailing service to The Westin Jakarta. This can be the fastest option during peak traffic hours.

Tips:

For the most convenient route, especially if you have luggage, a taxi or Ride Hailing service is recommended. If you're on a budget and have plenty of time, consider the airport bus. During rush hour, the airport train to Sudirman Baru Station followed by a taxi or Ride Hailing service might be the quickest option.

The Westin Jakarta Reviews & Summary

Want to know all about hotel The Westin Jakarta before you book? This luxurious hotel consistently receives glowing hotel reviews, praised for its exceptional service, stunning views, and prime location in the heart of Jakarta Selatan. Guests rave about the comfortable rooms, delicious dining options, and the rejuvenating Heavenly Spa.

One standout feature is the hotel's rooftop swimming pool, offering panoramic city views. The Westin Jakarta is also directly connected to a high-end shopping mall, making it a shopper's paradise. Here's what one satisfied guest had to say: "The Westin Jakarta exceeded all my expectations! The staff were incredibly attentive, the room was spacious and beautifully decorated, and the location was perfect for exploring the city. I highly recommend this hotel!"

The Westin Jakarta Room Types Available

Choosing the right hotel room type can make all the difference to your stay. The Westin Jakarta offers a variety of categories of hotel rooms to suit every traveller's needs, from spacious suites to comfortable deluxe rooms. Each room is designed with modern amenities and stylish décor.

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options. Most have bathtubs.
  • Grand Deluxe Room:

    Slightly larger than the Deluxe Rooms, these rooms offer enhanced city views and additional space to relax. Bathtubs and bidets are standard.
  • Westin Club Room:

    Guests staying in Westin Club Rooms enjoy access to the exclusive Westin Club Lounge, offering complimentary breakfast, evening cocktails, and hors d'oeuvres. Non-smoking only.
  • Junior Suite:

    These suites feature a separate living area and bedroom, providing ample space for relaxation and work. Bathtubs are included.
  • Executive Suite:

    Offering even more space and luxurious amenities, the Executive Suites are perfect for business travellers or families.
  • Presidential Suite:

    The ultimate in luxury, the Presidential Suite boasts stunning city views, a private dining area, and a dedicated butler service.

The Westin Jakarta is not a pet-friendly hotel. Please check with the hotel directly for any exceptions or nearby pet boarding options.

Hotel Facilities in The Westin Jakarta

The Westin Jakarta boasts a wide array of hotel facilities designed to enhance your stay. From a state-of-the-art fitness center to a relaxing spa, there's something for everyone to enjoy. These hotel amenities cater to both adults and children, ensuring a memorable experience for the whole family.

  • Heavenly Spa by Westin™:

    Indulge in a range of rejuvenating treatments and therapies. Open daily from 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • WestinWORKOUT® Fitness Studio:

    Stay active with the latest exercise equipment and fitness classes. Open 24 hours.
  • Rooftop Swimming Pool:

    Take a dip in the stunning rooftop pool with panoramic city views. Open daily from 6:00 AM to 10:00 PM.
  • Kids Club:

    Keep the little ones entertained with a variety of activities and games. Open daily from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with a range of business services. Open 24 hours.
  • Executive Lounge:

    Enjoy complimentary breakfast, evening cocktails, and hors d'oeuvres (for guests staying in Club rooms and suites).

Hotel Buffet or Restaurant/Cafe in The Westin Jakarta

The Westin Jakarta offers a diverse culinary experience with its array of restaurants and cafes. Whether you're craving a lavish hotel buffet or a quick coffee, there's something to satisfy every palate. Indulge in exquisite flavours and impeccable service at these dining destinations.

  • Seasonal Tastes:

    This all-day dining restaurant offers an extensive international buffet and à la carte menu. The hotel buffet features a wide selection of dishes, from Indonesian specialties to Western favourites. Price per person for the buffet is approximately SGD 60. Open for breakfast, lunch, and dinner.
  • Henshin:

    Experience Nikkei cuisine (a fusion of Peruvian and Japanese flavours) at this rooftop restaurant and bar. Signature dishes include the Henshin Roll and the Lomo Saltado. Open for dinner and drinks.
  • Daily Treats:

    This cafe offers a selection of pastries, sandwiches, salads, and beverages. Perfect for a quick bite or a casual meeting. Open daily from 7:00 AM to 10:00 PM.

The Westin Jakarta Airport pickups and How to Book

Looking for hotels with airport shuttle services? The Westin Jakarta offers a convenient hotel to airport transfer service to ensure a seamless arrival and departure experience. This service provides a hassle-free way to travel between Soekarno-Hatta International Airport (CGK) and the hotel.

To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You will need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and transport you to the hotel in comfort. Please note that additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Navigating Jakarta Selatan is easy with the convenient public transportation options available near The Westin Jakarta. Several MRT nearby stations and bus stops nearby provide easy access to various parts of the city. Whether you're heading to a business meeting or exploring the local attractions, these transport hubs offer a convenient way to get around.

  • MRT Bendungan Hilir Station:

    Approximately 2 km from the hotel.
  • MRT Setiabudi Astra Station:

    Approximately 2.5 km from the hotel.
  • Halte Busway Karet:

    Approximately 1 km from the hotel.

To use the MRT and TransJakarta bus services, you'll need a JakLingko card or other compatible electronic money cards (e-money). These cards can be purchased and topped up at MRT stations, bus stops, and convenience stores throughout the city.

Nearby Attractions for Family / Kid Friendly

Planning a family outing near The Westin Jakarta? Jakarta Selatan offers a variety of nearby activities and nearby sightseeing places that are perfect for kids and adults alike. From theme parks to cultural attractions, there's plenty to see and do in this vibrant city.

  • KidZania Jakarta:

    An interactive indoor theme park where children can role-play various professions. Located in Pacific Place Mall, approximately 3 km from the hotel. Entry price: Approximately SGD 25 per child.
  • Ragunan Zoo:

    Home to a diverse collection of animals from around the world. Located approximately 15 km from the hotel. Entry price: Approximately SGD 4 per person.
  • Museum Layang-Layang (Kite Museum):

    A unique museum showcasing the history and art of kites. Located approximately 8 km from the hotel. Entry price: Approximately SGD 3 per person.
  • Taman Mini Indonesia Indah (TMII):

    A cultural park showcasing the diversity of Indonesian culture. Located approximately 20 km from the hotel. Entry price: Approximately SGD 10 per person.
  • Dunia Fantasi (Dufan):

    An amusement park with thrilling rides and attractions. Located in Ancol Dreamland, approximately 25 km from the hotel. Entry price: Approximately SGD 30 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near The Westin Jakarta (Jakarta Selatan)

Craving a delicious meal near The Westin Jakarta? Jakarta Selatan boasts a vibrant culinary scene, with a wide array of nearby dining options to satisfy every taste. From trendy cafes and restaurants to authentic local food, you'll find plenty of food eatiries near me to choose from.

Cafes/Restaurants:

  • Common Grounds:

    A popular coffee shop serving specialty coffee and light meals.
  • Anomali Coffee:

    Another great option for coffee lovers, offering a wide selection of Indonesian coffee beans.
  • Union Brasserie, Bakery & Bar:

    A stylish restaurant serving modern European cuisine and delicious pastries.

Local Street Food:

  • Nasi Goreng:

    Indonesian fried rice, a classic street food dish.
  • Satay:

    Grilled meat skewers served with peanut sauce.
  • Gado-Gado:

    Indonesian salad with peanut sauce dressing.
  • Ketoprak:

    Tofu, vegetables, and rice noodles in peanut sauce.
  • Martabak:

    Sweet or savory stuffed pancake.

Shopping places near The Westin Jakarta (Jakarta Selatan)

Looking for some retail therapy near The Westin Jakarta? Jakarta Selatan is a shopper's paradise, with a wide array of shops near me, from upscale malls to traditional markets. Whether you're looking for designer brands or local souvenirs, you'll find plenty of nearby shopping options to explore.

  • Kota Kasablanka Mall:

    A large shopping mall with a wide variety of stores, restaurants, and entertainment options.
  • Lotte Shopping Avenue:

    A high-end shopping mall featuring luxury brands and designer boutiques.
  • Pasaraya Grande:

    A department store offering a wide range of products, from clothing to home goods.

Other Places to Stay Near The Westin Jakarta

If The Westin Jakarta is fully booked or you're looking for alternative accommodations, Jakarta Selatan offers a variety of other places to stay. From luxury hotels to budget-friendly options, you'll find the perfect hotel to suit your needs and budget. Here are some of the best hotel nearby options:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton Jakarta, Mega Kuningan:

    A luxurious hotel offering exceptional service and amenities.
  • JW Marriott Hotel Jakarta:

    A stylish hotel with a range of dining options and a relaxing spa.
  • Four Seasons Hotel Jakarta:

    An elegant hotel with stunning city views and impeccable service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

  • Gran Melia Jakarta:

    A well-appointed hotel with a range of facilities and services.
  • DoubleTree by Hilton Jakarta - Diponegoro:

    A comfortable hotel with a convenient location.
  • Holiday Inn Express Jakarta Wahid Hasyim:

    A modern hotel offering comfortable accommodation at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

  • Amaris Hotel Tebet:

    A budget-friendly hotel offering clean and comfortable accommodation.
  • Pop! Hotel Tebet Jakarta:

    A modern and stylish hotel with a convenient location.
  • Ibis Budget Jakarta Menteng:

    A simple and affordable hotel perfect for budget-conscious travellers.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Ready to experience the luxury and convenience of The Westin Jakarta? With its prime location, exceptional service, and world-class amenities, this hotel is the perfect choice for your next trip to Jakarta Selatan. Don't miss out on the opportunity to create unforgettable memories in this vibrant city.

Check hotel availability and make your hotel reservations today through Traveloka! With a wide range of room options and competitive rates, Traveloka makes it easy to book cheap hotels in Indonesia. Plus, you can find cheap hotels nearby and take advantage of exclusive deals and promotions. Start planning your dream vacation now!

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All facilities in The Westin Jakarta

Entertainment Facility The Westin Jakarta
Entertainment Facility
Common Space The Westin Jakarta
Common Space
Lobby The Westin Jakarta
Lobby
Accommodation Services The Westin Jakarta
Accommodation Services
Bedroom The Westin Jakarta
Bedroom

Hotel Services

  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Coffee shop
  • Safety deposit box

Accessibilty

  • Disabled access friendly

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Westin Jakarta

Important Note

Rates shown are for 2 guests. An extra person fee will apply for any additonal adult or child, and will be charged at the hotel according to its policy.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at The Westin Jakarta
227
Number of floors in The Westin Jakarta
69
Another facilities in The Westin Jakarta
Express check-in, Express check-out, Multilingual staff, 24-hour Receptionist, Money changer

Frequently asked question in The Westin Jakarta

What are available facilities at The Westin Jakarta?
There are top facilites at The Westin Jakarta such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Westin Jakarta?
The standard check-in time at The Westin Jakarta is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of The Westin Jakarta
The Westin Jakarta has a 0.0-star rating.
How many floors does The Westin Jakarta have?
The Westin Jakarta has 69.
How many rooms are available at The Westin Jakarta
The Westin Jakarta has 227.
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More Reviews from Other Guests in The Westin Jakarta

Overall Ratings & Reviews The Westin Jakarta

Traveloka (1,449)
Other sources (246)
9.0
Exceptional
From 1,449 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.0

Location

9.1

Service and Facilites

9.2

People often mention about The Westin Jakarta
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Taste (31)
Room Space (30)
Staff Friendliness (29)
Bedroom (29)
Bathroom (28)
Variety (28)
Ambiance (27)
Hotel Area (27)
Distance to City Center (21)
Soundproof (20)
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Traveler Reviews The Westin Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
⭐⭐⭐⭐⭐ Amazing honeymoon experience at The Westin Jakarta! 🤍 We stayed at The Westin Jakarta for our honeymoon, and honestly, the experience exceeded our expectations. From the moment we arrived, the hospitality was warm, attentive, and genuinely thoughtful. As newlyweds, we were very touched by the special gestures from the hotel team. On our first morning at breakfast, we received a complimentary cake and a beautiful little live plant as a special gift. It was such a sweet surprise and made our honeymoon feel even more special. 🥹💐 We were also very impressed with the complimentary laundry benefit of 5 pieces per day. This was such a generous and unexpected touch, especially during a honeymoon stay. It made our stay even more comfortable and convenient. The staff were wonderful, warm, and attentive throughout our stay. A special thank you to Ms. Siti from the Seasonal Tastes team, as well as Jihan, Angel, Shiva, Fatia, Elprida, and the entire Westin Jakarta team for taking such great care of us. The room was comfortable, the service was excellent, and the overall experience was truly memorable. We really felt welcomed and appreciated as guests. Thank you, The Westin Jakarta, for making the beginning of our journey as husband and wife even more special. We would definitely love to come back again! 🤍✨
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+4
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Accommodation's Reply
04 Sep 2026
Dear G***t, Thank you for sharing such wonderful feedback. We’re delighted to know that you had an amazing honeymoon experience at The Westin Jakarta. It’s wonderful to hear that you enjoyed the special touches, comfortable stay, and beautiful city views during your visit. We look forward to welcoming you back to The Westin Jakarta for another memorable stay. Be well, The Westin Jakarta Team
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
At check-in, so that someone can organize the queue.
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Accommodation's Reply
27 Aug 2026
Dear Y***a, Thank you for taking the time to share your feedback. Please accept our sincere apologies for any inconvenience experienced during your arrival. We truly appreciate your feedback and hope to have the opportunity to welcome you back to The Westin Jakarta for a more seamless experience. Be well, The Westin Jakarta Team
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very recommended hotel to stay.
Find this review helpful?
Accommodation's Reply
27 Aug 2026
Dear K***i, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
First timer here, really impressed!
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Felix
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hair dryer was broken. Breakfast wasn't very varied. Other than that, everything was fine.
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Accommodation's Reply
07 Jul 2026
Dear Felix, Thank you for taking the time to share your experience at The Westin Jakarta. We’re truly sorry to hear about your recent visit and appreciate you bringing this to our attention. We strive to deliver a genuinely warm and attentive stay for every guest. Your feedback helps us continue improving our services and facilities. We hope to have the opportunity to welcome you back to our hotel and ensure your next stay is much more enjoyable. Be well, The Westin Jakarta Team
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly staff, clean rooms, very good atmosphere
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
A Celebration to Remember - The Westin Jakarta. If you're looking for a hotel that goes beyond just a place to sleep, The Westin Jakarta delivers on every front. From the moment we checked in, the staff set the tone - warm, attentive, and genuinely eager to make our stay special. We had a few impromptu requests along the way, and not once did they miss a beat. The real standout? We were celebrating our anniversary, and the team went above and beyond to arrange a beautiful cake and flowers in our room - no fuss, no advance planning needed. Just seamless, heartfelt hospitality. The room itself is a showstopper. Floor-to-ceiling views of the Jakarta skyline greet you every morning, and the city lights at night are nothing short of magical. It's the kind of view you linger over with your morning coffee. And then there's Henshin - the rooftop bar that takes the experience up a notch (literally). Whether you're in the mood for cocktails with a panoramic backdrop or a full night out, it's all right there. The best part? Your bed is just an elevator ride away - no taxis, no logistics, just a perfect evening that flows effortlessly into a restful night. If Jakarta is on your itinerary, The Westin isn't just a stay - it's an experience worth planning around.
Read More
2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
S***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Recommended for business purposes and leisure. The location is within the Golden Triangle area.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
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Diana R. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff was very friendly, they even sent me a delicious complimentary cake into my room. The bedroom is very spacious, I had an awesome experience stayed at Westin Jakarta.
2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Diana R. M., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
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Kelvin M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Good service 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Kelvin M. S., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Meriyanti S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel is the best in everything, we really enjoyed our stay. It was our second time staying at this hotel. Of course, will be back again soon.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Meriyanti S., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Berd A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The room was very comfortable with a nice ambiance, spacious layout, and excellent soundproofing. I had a really good rest during my stay. Cleanliness was also great throughout the hotel. The food was enjoyable and met my expectations. Overall, a pleasant and satisfying experience.
2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Berd A., Thank you for sharing such wonderful feedback. We’re delighted to know that you had a pleasant and satisfying stay and enjoyed the comfort of your room, its spacious layout, relaxing ambiance, and excellent soundproofing. We’re also pleased to hear that our cleanliness standards and dining experience met your expectations. As one of the leading 5-star hotels in Jakarta, we’re dedicated to creating meaningful and uplifting moments for our guests, from our city-view hotel rooms to our exceptional dining and wellness experiences. Your kind words will be shared with the team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Be well, The Westin Jakarta Team
T***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Staff was friendly. Food was amazing. My room is very comfortable. Will surely be staying here next time
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Best hotel in Jakarta so far🤍. Always love Westin, from the staff & room ambiance, the best.
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
S***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
I Choose the Westin to celebrate my 11th married anniversary. The cake... Ohhhhh that was the most delicious and wonderful taste of chocolate . Unfortunately, I Couldn't try visit Henshin but it's ok I Will come again and again.. The ambience of the hotel was incredible, the room is magnificold. The service and hospitality was insane. The hotelier was very helpful and friendly I Will be back to celebrate any other celebration at Westin. Thank You Westin for the incredible experience...
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+4
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to know that you chose The Westin Jakarta to celebrate your 11th wedding anniversary and that we could be part of such a special occasion. It is wonderful to hear that you enjoyed the delicious chocolate cake, the incredible ambiance, the magnificent room, and the warm hospitality provided by our team. We’re sorry you didn’t have the chance to visit Henshin this time, but we’re thrilled to know that you plan to return. We look forward to welcoming you back for Henshin and many more memorable celebrations in the future. As one of the leading 5-star hotels in Jakarta, we’re dedicated to creating meaningful and uplifting moments for our guests, from our city-view hotel rooms to our exceptional dining and wellness experiences. Your kind words will be shared with the team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Be well, The Westin Jakarta Team
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
Finding parking, going to the concierge, going to the reception to check in, and getting to the room was quite a hassle. I had to change elevators, transit on the 52nd floor, before I could get to my room. The bed was very soft, with super soft pillows too. The room and bathroom were super clean :) The breakfast was delicious, with enough variety, but the restaurant's design made it quite dizzying to walk around. Not a deal breaker though! But the open kitchen with not too many partitions gave the illusion of being more open and spacious.
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3 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for taking the time to share your experience at The Westin Jakarta. We’re truly sorry to hear that your recent visit did not fully meet your expectations and for the inconvenience this has caused. We appreciate you bringing this to our attention. We strive to deliver a genuinely warm and attentive stay for every guest, and your feedback helps us continue improving our services and facilities. We hope to have the opportunity to welcome you back to our hotel and provide you with a much more enjoyable experience. Be well, The Westin Jakarta Team
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
Amazing experience, great room, awesome breakfast, love the ambiance, best!
5 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
B***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Just had the most refreshing long weekend at The Westin—the facilities were top-notch! Loved the exclusive club access, relaxing jacuzzi session, and honestly, the breakfast spread was next level. Exactly what I needed to recharge!
3 people find it helpful
A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Great stay. Friendly staff members. Top service.
Find this review helpful?
h***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
The staff is very friendly. The room is very clean and comfortable bedding. The breakfast is also nice. I got compliments for my birthday stay, Karen and team decorated the mirror and the towel, and I also got the mini cake 🎂. Thank you. Will stay again next time.
1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 The Westin Jakarta

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Overall Ratings & Reviews The Westin Jakarta

Traveloka (1,449)
Other sources (246)
9.0
Exceptional
From 1,449 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.0

Location

9.1

Service and Facilites

9.2

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Taste (31)
Room Space (30)
Staff Friendliness (29)
Bedroom (29)
Bathroom (28)
Variety (28)
Ambiance (27)
Hotel Area (27)
Distance to City Center (21)
Soundproof (20)
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Traveler Reviews The Westin Jakarta

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
⭐⭐⭐⭐⭐ Amazing honeymoon experience at The Westin Jakarta! 🤍 We stayed at The Westin Jakarta for our honeymoon, and honestly, the experience exceeded our expectations. From the moment we arrived, the hospitality was warm, attentive, and genuinely thoughtful. As newlyweds, we were very touched by the special gestures from the hotel team. On our first morning at breakfast, we received a complimentary cake and a beautiful little live plant as a special gift. It was such a sweet surprise and made our honeymoon feel even more special. 🥹💐 We were also very impressed with the complimentary laundry benefit of 5 pieces per day. This was such a generous and unexpected touch, especially during a honeymoon stay. It made our stay even more comfortable and convenient. The staff were wonderful, warm, and attentive throughout our stay. A special thank you to Ms. Siti from the Seasonal Tastes team, as well as Jihan, Angel, Shiva, Fatia, Elprida, and the entire Westin Jakarta team for taking such great care of us. The room was comfortable, the service was excellent, and the overall experience was truly memorable. We really felt welcomed and appreciated as guests. Thank you, The Westin Jakarta, for making the beginning of our journey as husband and wife even more special. We would definitely love to come back again! 🤍✨
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+4
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Accommodation's Reply
04 Sep 2026
Dear G***t, Thank you for sharing such wonderful feedback. We’re delighted to know that you had an amazing honeymoon experience at The Westin Jakarta. It’s wonderful to hear that you enjoyed the special touches, comfortable stay, and beautiful city views during your visit. We look forward to welcoming you back to The Westin Jakarta for another memorable stay. Be well, The Westin Jakarta Team
Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
At check-in, so that someone can organize the queue.
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Accommodation's Reply
27 Aug 2026
Dear Y***a, Thank you for taking the time to share your feedback. Please accept our sincere apologies for any inconvenience experienced during your arrival. We truly appreciate your feedback and hope to have the opportunity to welcome you back to The Westin Jakarta for a more seamless experience. Be well, The Westin Jakarta Team
K***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very recommended hotel to stay.
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Accommodation's Reply
27 Aug 2026
Dear K***i, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
First timer here, really impressed!
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Felix
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The hair dryer was broken. Breakfast wasn't very varied. Other than that, everything was fine.
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Accommodation's Reply
07 Jul 2026
Dear Felix, Thank you for taking the time to share your experience at The Westin Jakarta. We’re truly sorry to hear about your recent visit and appreciate you bringing this to our attention. We strive to deliver a genuinely warm and attentive stay for every guest. Your feedback helps us continue improving our services and facilities. We hope to have the opportunity to welcome you back to our hotel and ensure your next stay is much more enjoyable. Be well, The Westin Jakarta Team
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Friendly staff, clean rooms, very good atmosphere
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
A Celebration to Remember - The Westin Jakarta. If you're looking for a hotel that goes beyond just a place to sleep, The Westin Jakarta delivers on every front. From the moment we checked in, the staff set the tone - warm, attentive, and genuinely eager to make our stay special. We had a few impromptu requests along the way, and not once did they miss a beat. The real standout? We were celebrating our anniversary, and the team went above and beyond to arrange a beautiful cake and flowers in our room - no fuss, no advance planning needed. Just seamless, heartfelt hospitality. The room itself is a showstopper. Floor-to-ceiling views of the Jakarta skyline greet you every morning, and the city lights at night are nothing short of magical. It's the kind of view you linger over with your morning coffee. And then there's Henshin - the rooftop bar that takes the experience up a notch (literally). Whether you're in the mood for cocktails with a panoramic backdrop or a full night out, it's all right there. The best part? Your bed is just an elevator ride away - no taxis, no logistics, just a perfect evening that flows effortlessly into a restful night. If Jakarta is on your itinerary, The Westin isn't just a stay - it's an experience worth planning around.
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2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
S***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Recommended for business purposes and leisure. The location is within the Golden Triangle area.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Profile Picture
Diana R. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
The staff was very friendly, they even sent me a delicious complimentary cake into my room. The bedroom is very spacious, I had an awesome experience stayed at Westin Jakarta.
2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Diana R. M., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Profile Picture
Kelvin M. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Good service 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Kelvin M. S., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Meriyanti S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel is the best in everything, we really enjoyed our stay. It was our second time staying at this hotel. Of course, will be back again soon.
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Meriyanti S., Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
Berd A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
The room was very comfortable with a nice ambiance, spacious layout, and excellent soundproofing. I had a really good rest during my stay. Cleanliness was also great throughout the hotel. The food was enjoyable and met my expectations. Overall, a pleasant and satisfying experience.
2 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Berd A., Thank you for sharing such wonderful feedback. We’re delighted to know that you had a pleasant and satisfying stay and enjoyed the comfort of your room, its spacious layout, relaxing ambiance, and excellent soundproofing. We’re also pleased to hear that our cleanliness standards and dining experience met your expectations. As one of the leading 5-star hotels in Jakarta, we’re dedicated to creating meaningful and uplifting moments for our guests, from our city-view hotel rooms to our exceptional dining and wellness experiences. Your kind words will be shared with the team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Be well, The Westin Jakarta Team
T***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 36 week(s) ago
Staff was friendly. Food was amazing. My room is very comfortable. Will surely be staying here next time
Find this review helpful?
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Best hotel in Jakarta so far🤍. Always love Westin, from the staff & room ambiance, the best.
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Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
S***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
I Choose the Westin to celebrate my 11th married anniversary. The cake... Ohhhhh that was the most delicious and wonderful taste of chocolate . Unfortunately, I Couldn't try visit Henshin but it's ok I Will come again and again.. The ambience of the hotel was incredible, the room is magnificold. The service and hospitality was insane. The hotelier was very helpful and friendly I Will be back to celebrate any other celebration at Westin. Thank You Westin for the incredible experience...
Read More
+4
1 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to know that you chose The Westin Jakarta to celebrate your 11th wedding anniversary and that we could be part of such a special occasion. It is wonderful to hear that you enjoyed the delicious chocolate cake, the incredible ambiance, the magnificent room, and the warm hospitality provided by our team. We’re sorry you didn’t have the chance to visit Henshin this time, but we’re thrilled to know that you plan to return. We look forward to welcoming you back for Henshin and many more memorable celebrations in the future. As one of the leading 5-star hotels in Jakarta, we’re dedicated to creating meaningful and uplifting moments for our guests, from our city-view hotel rooms to our exceptional dining and wellness experiences. Your kind words will be shared with the team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Be well, The Westin Jakarta Team
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 59 week(s) ago
Finding parking, going to the concierge, going to the reception to check in, and getting to the room was quite a hassle. I had to change elevators, transit on the 52nd floor, before I could get to my room. The bed was very soft, with super soft pillows too. The room and bathroom were super clean :) The breakfast was delicious, with enough variety, but the restaurant's design made it quite dizzying to walk around. Not a deal breaker though! But the open kitchen with not too many partitions gave the illusion of being more open and spacious.
Read More
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See original
3 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for taking the time to share your experience at The Westin Jakarta. We’re truly sorry to hear that your recent visit did not fully meet your expectations and for the inconvenience this has caused. We appreciate you bringing this to our attention. We strive to deliver a genuinely warm and attentive stay for every guest, and your feedback helps us continue improving our services and facilities. We hope to have the opportunity to welcome you back to our hotel and provide you with a much more enjoyable experience. Be well, The Westin Jakarta Team
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
Amazing experience, great room, awesome breakfast, love the ambiance, best!
5 people find it helpful
Accommodation's Reply
07 Jul 2026
Dear Guest, Thank you for sharing such wonderful feedback. We’re delighted to receive your five-star rating and truly appreciate you choosing to stay with us. Your support means a lot to our team, and we can’t wait to welcome you back to our hotel in Jakarta for another exceptional stay. Stay well, The Westin Jakarta Team
B***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Just had the most refreshing long weekend at The Westin—the facilities were top-notch! Loved the exclusive club access, relaxing jacuzzi session, and honestly, the breakfast spread was next level. Exactly what I needed to recharge!
3 people find it helpful
A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
Great stay. Friendly staff members. Top service.
Find this review helpful?
h***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
The staff is very friendly. The room is very clean and comfortable bedding. The breakfast is also nice. I got compliments for my birthday stay, Karen and team decorated the mirror and the towel, and I also got the mini cake 🎂. Thank you. Will stay again next time.
1 people find it helpful
Number of reviews per page
20
40