Shibuya Granbell hotel

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8.6
/10
Very Good
1,450 reviews

What Guests Say About Their Stay

Yenny B.

9.7
/ 10
Comfortable, clean and complete room. Plus easy location search close to Shibuya Station. Near the shopping center and also the Hachiko statue. When returning to Japan I will definitely go back to sleep in this hotel.
See original

Wilson

10.0
/ 10
Location was great. Close to stations and the Shibuya crossing plenty of great restaurants nearby. Staff was very helpful.

Angelene Jesse Gonzales

10.0
/ 10
We did lose air conditioning for a day, but I think they were doing maintenance. Other than that, the reception staff and cleaning staff were amazing! This hotel is in a great location and less than a 5 minute walk to the train. I’m planning to stay here again next year! Thank you so much Shibuya Granbell staff :)

Paris Eileen

10.0
/ 10
Very clean room, kind staff and a really great location. 3 minute walk to the train station also much near by!
In the Area
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15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0031

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Shibuya Granbell hotel is located in area / city Shibuya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shibuya Granbell hotel

15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Shibuya, Kanto, Japan, 150-0031
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Shibuya Granbell hotel Rates per Night

Shibuya Granbell hotel room rates start from SGD 150 before tax per night, which becomes SGD 175 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Shibuya Granbell hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Shibuya Granbell hotel Location & Address

Shibuya Granbell hotel is located at 15-13 Sakuragaokacho, Shibuya-ku, Tokyo 150-0031, Japan. It's situated in the vibrant Shibuya area of Tokyo, known for its iconic scramble crossing and trendy shops. The hotel is approximately 6 km from the city center.

How to go to Shibuya Granbell hotel from Airport

Navigating from the airport to Shibuya Granbell hotel is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, Tokyo has you covered. Here's a breakdown of your hotel transfer options:
  • Taxi (Most Direct):

    A taxi from Narita (NRT) or Haneda (HND) Airport will take you directly to the hotel. While it's the most convenient, it's also the most expensive option. Expect a fare of around SGD 250-350 from Narita and SGD 80-120 from Haneda.
  • Airport Limousine Bus (Relaxing):

    The Airport Limousine Bus offers a comfortable and hassle-free ride directly to major hotels in Shibuya, including some near the Granbell. Check if there's a direct stop near the hotel. Tickets cost around SGD 35-45.
  • Narita Express (N'EX) & Train (Efficient):

    From Narita Airport, take the Narita Express to Shibuya Station. From there, it's a short walk or taxi ride to the hotel. The N'EX costs around SGD 35-40, and the journey takes about 90 minutes.
  • Keikyu Line & Train (From Haneda, Affordable):

    From Haneda Airport, the Keikyu Line provides direct access to Shibuya via connecting trains. This is a cost-effective option, with fares around SGD 8-12.
  • Ride Hailing (Convenient):

    Ride hailing services are available, offering a convenient door-to-door service. Prices can vary depending on demand, but expect to pay similar rates to a taxi.

Tips:

For the most convenient route, consider the Airport Limousine Bus if it stops near the hotel. If you're on a budget, the Keikyu Line from Haneda or the Narita Express combined with a local train from Narita are excellent choices.

Shibuya Granbell hotel Reviews & Summary

Looking for all about hotel Shibuya Granbell? This stylish hotel in the heart of Shibuya consistently receives positive hotel reviews for its modern design, convenient location, and stunning city views. Guests rave about the hotel's unique atmosphere and comfortable rooms. What guests love about the hotel is its rooftop bar, offering panoramic views of the Tokyo skyline. The hotel's design is also a standout feature, with its contemporary and artistic flair. Here's a short, positive review: "The Shibuya Granbell was the perfect base for exploring Tokyo. The location was fantastic, the staff were friendly, and the rooftop bar was unforgettable!"

Shibuya Granbell hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Shibuya Granbell hotel offers a variety of categories of hotel rooms to suit every traveller's needs. Here's a breakdown of the different hotel bedroom types available:
  • Standard Single Room:

    Compact and comfortable, perfect for solo travellers. Non-smoking rooms are available.
  • Standard Double Room:

    Ideal for couples, featuring a double bed and city views. Both smoking and non-smoking options are available.
  • Superior Twin Room:

    Offers two single beds, suitable for friends or family. Some rooms include bathtubs.
  • Deluxe Double Room:

    Spacious rooms with enhanced amenities and panoramic city views. Bidets are included in the bathrooms.
  • Concept Room:

    Unique, themed rooms with artistic designs. Enquire about specific themes and availability.
  • Accessible Room:

    Designed for guests with mobility needs, featuring wider doorways and accessible bathrooms.
Please note that Shibuya Granbell hotel is not pet-friendly.

Hotel Facilities in Shibuya Granbell hotel

Shibuya Granbell hotel boasts a range of hotel amenities and hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, there's something for everyone.
  • Rooftop Bar & Restaurant:

    Enjoy stunning city views while sipping cocktails or dining on delicious cuisine. Operating hours: 6:00 PM - 11:00 PM.
  • Café & Lounge:

    Relax and unwind in the stylish café, offering coffee, pastries, and light meals. Open from 7:00 AM - 10:00 PM.
  • 24-Hour Front Desk:

    Providing assistance and support around the clock.
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Laundry Service:

    Keep your clothes fresh with convenient laundry services (extra fees apply).
  • Vending Machines:

    Offering a selection of drinks and snacks.
  • Meeting Rooms:

    Equipped for business meetings and conferences (rental fees apply).

Hotel Buffet or Restaurant/Cafe in Shibuya Granbell hotel

Shibuya Granbell hotel offers a delightful array of dining options, from a vibrant hotel restaurant to a relaxing hotel cafe. Whether you're craving a hearty meal or a quick bite, you'll find something to satisfy your taste buds.
  • Rooftop Bar & Restaurant (Shibuya Granbell):

    This stylish restaurant offers a diverse menu with international cuisine and stunning city views. Prices per person range from SGD 50-80. Open from 6:00 PM to 11:00 PM. Signature dishes include grilled Wagyu beef and fresh seafood.
  • Granbell Cafe:

    A cozy cafe serving coffee, pastries, and light meals throughout the day. Prices range from SGD 15-30. Open from 7:00 AM to 10:00 PM. Don't miss their signature matcha latte and freshly baked croissants.
The hotel does not currently offer a hotel buffet.

Shibuya Granbell hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? While Shibuya Granbell hotel doesn't directly offer a dedicated hotel to airport transfer service, they can assist in arranging airport transfers through trusted third-party providers. To book an airport pickup:
  1. Contact the hotel directly at least 48 hours in advance of your arrival.
  2. Provide your flight details (arrival time, flight number, and airport).
  3. Inquire about the cost and confirm the booking.
Alternatively, you can easily book airport transfers via Traveloka when you book your hotel.

Nearby MRT Station & Bus Stops

Conveniently located, Shibuya Granbell hotel offers easy access to public transportation. Several MRT nearby and nearby bus station options make exploring Tokyo a breeze.
  • Shibuya Station (JR Lines, Tokyo Metro Ginza Line, Hanzomon Line, Fukutoshin Line, Tokyu Lines):

    Approximately a 5-minute walk. This major transportation hub connects you to various parts of Tokyo.
  • Shibuya-Mark City Bus Stop:

    Located within Shibuya Mark City, about a 3-minute walk. Several bus routes operate from here, providing access to different areas of Shibuya and beyond.
To use public transport, you can purchase a Suica or Pasmo card, which are rechargeable contactless cards accepted on most trains and buses. These cards can be purchased at vending machines in most stations.

Nearby Attractions for Family / Kid Friendly

Tokyo is brimming with nearby activities and nearby places to go, making it a fantastic destination for families. From interactive museums to serene gardens, there's plenty of stuff to see nearby and places to visit nearby.
  • Shibuya Crossing:

    (Free) Experience the iconic scramble crossing, a must-see for any visitor. Just a short walk from the hotel.
  • Yoyogi Park:

    (Free) A large park offering green spaces, walking paths, and picnic areas. Approximately 2 km from the hotel.
  • Meiji Jingu Shrine:

    (Free) A peaceful oasis dedicated to Emperor Meiji and Empress Shoken. Approximately 2.5 km from the hotel.
  • Ghibli Museum:

    (SGD 13) (Advance booking required) Immerse yourself in the world of Studio Ghibli animation. Located in Mitaka, about 15 km from the hotel.
  • Ueno Zoo:

    (SGD 8) Home to a diverse range of animals, including giant pandas. Located in Ueno Park, approximately 10 km from the hotel.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Shibuya Granbell hotel (Tokyo)

Exploring the nearby dining scene around Shibuya Granbell hotel is a culinary adventure. From trendy cafes to authentic local food, there's something to satisfy every craving.

Cafes/Restaurants:

  • Starbucks (Shibuya Crossing):

    Enjoy a coffee with a view of the iconic Shibuya Crossing.
  • Ichiran Ramen (Shibuya):

    Slurp on delicious, customizable ramen in individual booths.
  • Han no Daidokoro Bettei (Yakiniku):

    Indulge in high-quality grilled meat in a sophisticated setting.

Local Street Food:

  • Yakitori (grilled chicken skewers):

    Find these tasty skewers at various street stalls and restaurants.
  • Takoyaki (octopus balls):

    A popular Osaka street food, often found at food stalls in Shibuya.
  • Ramen (noodle soup):

    A classic Japanese dish with countless variations.
  • Okonomiyaki (savory pancake):

    A customizable pancake filled with various ingredients.
  • Crepes:

    Sweet and savory crepes are a popular street food option in Harajuku, near Shibuya.

Shopping places near Shibuya Granbell hotel (Tokyo)

Shibuya Granbell hotel is surrounded by fantastic nearby shopping destinations. Whether you're looking for high-end dept stores near me or trendy shops near me, you'll find it all within easy reach.
  • Shibuya 109:

    An iconic department store featuring trendy fashion for young women.
  • Takashimaya (Shibuya):

    A high-end department store offering a wide range of luxury goods and designer brands.
  • Shibuya Mark City:

    A shopping complex connected to Shibuya Station, featuring a variety of shops and restaurants.

Other Places to Stay Near Shibuya Granbell hotel

If you're looking for alternative accommodations near Shibuya Granbell hotel, Tokyo offers a wide range of options. From luxury hotels to budget-friendly choices, here are a few suggestions:

Luxury/5–6 star hotels nearby:

  • Park Hyatt Tokyo:

    Iconic hotel with stunning views, featured in "Lost in Translation."
  • Imperial Hotel:

    A historic hotel known for its impeccable service and elegant atmosphere.
  • Aman Tokyo:

    A luxurious hotel offering a serene escape in the heart of the city.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Cerulean Tower Tokyu Hotel:

    Offers panoramic city views and excellent dining options.
  • Keio Plaza Hotel Tokyo:

    A well-established hotel with a variety of restaurants and bars.
  • Shinjuku Granbell Hotel:

    Stylish hotel with modern amenities and a convenient location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Hotel Gracery Shinjuku:

    Famous for its Godzilla head, offering comfortable rooms and a unique experience.
  • Sunroute Plaza Shinjuku:

    A budget-friendly option with a convenient location near Shinjuku Station.
  • Washington Hotel Shinjuku:

    Offers comfortable accommodations at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Tokyo and searching for the perfect place to stay? Shibuya Granbell hotel offers a fantastic location, stylish accommodations, and easy access to all that Tokyo has to offer. With its convenient amenities and proximity to transportation hubs, it's an excellent choice for both business and leisure travellers. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals for your Tokyo adventure. Visit Traveloka now to book cheap hotels in Japan and discover cheap hotels nearby. Your unforgettable Tokyo experience awaits!

All facilities in Shibuya Granbell hotel

Lobby Shibuya Granbell hotel
Lobby
Exterior Shibuya Granbell hotel
Exterior
Others Shibuya Granbell hotel
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Safety deposit box
  • Elevator

General

  • Smoking area

Accommodation Policy & General Information in Shibuya Granbell hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 05:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 05:00 - to 11:00
Available rooms at Shibuya Granbell hotel
105
Number of floors in Shibuya Granbell hotel
1
Another facilities in Shibuya Granbell hotel
Laundry service, Luggage storage, 24-hour Receptionist, LAN Internet, Free WiFi

Frequently asked question in Shibuya Granbell hotel

What are available facilities at Shibuya Granbell hotel?
There are top facilites at Shibuya Granbell hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shibuya Granbell hotel?
The standard check-in time at Shibuya Granbell hotel is starting from 14:00 - 05:00 while the latest check-out time is at Before 11:00
What is the star rating of Shibuya Granbell hotel
Shibuya Granbell hotel has a 3.5-star rating.
How many floors does Shibuya Granbell hotel have?
Shibuya Granbell hotel has 1.
How many rooms are available at Shibuya Granbell hotel
Shibuya Granbell hotel has 105.
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More Reviews from Other Guests in Shibuya Granbell hotel

Overall Ratings & Reviews Shibuya Granbell hotel

Traveloka (55)
Other sources (1,395)
8.6
Very Good
From 1,395 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shibuya Granbell hotel

Number of reviews per page
20
40
Top reviews
Wilson
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great. Close to stations and the Shibuya crossing plenty of great restaurants nearby. Staff was very helpful.
Ellin
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was decently clean, staff was helpful, Wi-Fi was fine and air-conditioning worked great. Biggest issue was the location wasn’t super helpful and it was a little difficult to find. Eventually figured out it was near Shibuya Sakura stage which made it much easier to find.
Jordan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Staff was always super friendly! Right next to the train station!
Mia Teresita
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

room was nice, staff was nice, great location
Pejman
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked a standard room, but there was no clear mention before booking that it might be a smoking room. After booking, it was marked as “requested smoking room,” even though I never requested this. The hotel is very old and has an unpleasant smell throughout, making the atmosphere feel stuffy and uncomfortable. It did not match the positive reviews I had seen online. The bed was uncomfortable, and the bathroom was not in good condition—the bathtub was broken and the toilet did not work properly. Overall, the room felt poorly maintained. The location looks close to Shibuya on the map, but due to surrounding construction and blocked roads, it takes much longer to reach than expected. Overall, the experience did not match expectations in terms of cleanliness, comfort, or accuracy of description
Read More
Russell
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pictures were deceiving, the room was very run down, hole in the walls which were filthy… bed was comfortable and location excellent
Thomas R
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very fine place for a Central Shibuya stay. The place is perhaps a little bit run down? I can imagine that it was super smart and stylish 10-15 years ago. Great location and nice, helpful staff. Good value for money.
Harjit
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was not clean. Stained furniture, stained lamps, tub did not drain properly. Did not feel clean. Room is not well lit. We checked out 3 days prior and contacted Expedia support which helped us leave early. Do not recommend.
Angelene Jesse Gonzales
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We did lose air conditioning for a day, but I think they were doing maintenance. Other than that, the reception staff and cleaning staff were amazing! This hotel is in a great location and less than a 5 minute walk to the train. I’m planning to stay here again next year! Thank you so much Shibuya Granbell staff :)
Alyssa
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall cleanliness was very good. A single person room was very small for me, I’d recommend a double even if it’s just for 1 person. They were fixing the air conditioner so we were without AC for a few days. Overall a very decent stay!
Karen
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great to deal with, polite, professional and helpful. Great location to everything. I had some difficulty to find hotel initially due to overhead walkways required to get to general area from train station. Once I had it figured, it was easy to get around. Property & room could use some refreshing. Overall met my needs for 1 night stay and experience for that area.
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Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean and tidy, staff were really nice and friendly. Room is small, but as to he expected in Japan, though it is a little bigger than APA hotel for comparison. TV screen was a little dated and small, and there are no international news channels - there are movies but I think you need to pay to watch the movies. Room amenities are replaced daily, including bottles of water. Location is very handy. If you are taking the airport shuttle bus, it's only 1300 yen per person one way. From Haneda airport you can get off at Cerulean Tower which is only 5 mins walk to Granbell Hotel. For the return journey, you can purchase the ticket on the bus at Cerulean Tower. I did see signs for Narita Airport at Cerulean Tower, so assuming you can get the shuttle bus to and from Narita Airport too. The hotel is very close to Shibuya Station and Shibya Scramble, only a few mins walk, handy if you want to pop back to the hotel for a rest if you're out and about the area. 7-11, Lawson's and Family Mart are all close by for drinks and snacks. Google Maps isn't very clear, especially with how many floors you need to go up or down! If you're taking the JR Yamanote line, the station is just 2 mins from Granbell Hotel, in Shibuya Sakura Stage, 3rd floor. Although in the heart of Shibuya, hotel is located in a quieter area which is nice. Only thing is the room can do with a new coating of paint, a lot of marks on the walls from suitcase wheels. Definitely a great hotel to stay in.
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Cheryl
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and well situated
Thatyane
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room are nice and perfect location
Paris Eileen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean room, kind staff and a really great location. 3 minute walk to the train station also much near by!
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location is brilliant, a 5-7min walk to the station (which is like a maze) and it’s a bit of quiet away from the absolute craziness of Shibuya. The room was comfortable, we slept well and amazingly you couldn’t hear any noise. Housekeeping was great as were amenities in the suite. The maintenance was a bit off - a few broken light bulbs and broken cupboard door. Reception was hit and miss, one particularly grumpy chap bur mostly everyone else was really nice Free water in room and in reception was great Missed digital tv / English speaking channels The kettle took 20mins to boil
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James
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Granbell seems like its past its prime days — once a nice hotel has fallen into a need of renovation. Besides the tiny room and the fact that the lighting (especially in the bathroom) was terrible, the service was very good, the bed was very comfortable, the amenities were sufficient, the location is excellent and the price affordable. In this case, you get what you pay for.
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Rogelio
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great and safe location.
Daniel
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
ERIN
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The air conditioning was great. Close by to everything, including the train station. My only complaint was the room smelled like cigarettes even though it was a non-smoking room
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Shibuya Granbell hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shibuya Granbell hotel

Traveloka (55)
Other sources (1,395)
8.6
Very Good
From 1,395 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shibuya Granbell hotel

Number of reviews per page
20
40
Top reviews
Wilson
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was great. Close to stations and the Shibuya crossing plenty of great restaurants nearby. Staff was very helpful.
Ellin
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was decently clean, staff was helpful, Wi-Fi was fine and air-conditioning worked great. Biggest issue was the location wasn’t super helpful and it was a little difficult to find. Eventually figured out it was near Shibuya Sakura stage which made it much easier to find.
Jordan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Staff was always super friendly! Right next to the train station!
Mia Teresita
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

room was nice, staff was nice, great location
Pejman
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked a standard room, but there was no clear mention before booking that it might be a smoking room. After booking, it was marked as “requested smoking room,” even though I never requested this. The hotel is very old and has an unpleasant smell throughout, making the atmosphere feel stuffy and uncomfortable. It did not match the positive reviews I had seen online. The bed was uncomfortable, and the bathroom was not in good condition—the bathtub was broken and the toilet did not work properly. Overall, the room felt poorly maintained. The location looks close to Shibuya on the map, but due to surrounding construction and blocked roads, it takes much longer to reach than expected. Overall, the experience did not match expectations in terms of cleanliness, comfort, or accuracy of description
Read More
Russell
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pictures were deceiving, the room was very run down, hole in the walls which were filthy… bed was comfortable and location excellent
Thomas R
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very fine place for a Central Shibuya stay. The place is perhaps a little bit run down? I can imagine that it was super smart and stylish 10-15 years ago. Great location and nice, helpful staff. Good value for money.
Harjit
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was not clean. Stained furniture, stained lamps, tub did not drain properly. Did not feel clean. Room is not well lit. We checked out 3 days prior and contacted Expedia support which helped us leave early. Do not recommend.
Angelene Jesse Gonzales
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We did lose air conditioning for a day, but I think they were doing maintenance. Other than that, the reception staff and cleaning staff were amazing! This hotel is in a great location and less than a 5 minute walk to the train. I’m planning to stay here again next year! Thank you so much Shibuya Granbell staff :)
Alyssa
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall cleanliness was very good. A single person room was very small for me, I’d recommend a double even if it’s just for 1 person. They were fixing the air conditioner so we were without AC for a few days. Overall a very decent stay!
Karen
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff were great to deal with, polite, professional and helpful. Great location to everything. I had some difficulty to find hotel initially due to overhead walkways required to get to general area from train station. Once I had it figured, it was easy to get around. Property & room could use some refreshing. Overall met my needs for 1 night stay and experience for that area.
Read More
Anita
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean and tidy, staff were really nice and friendly. Room is small, but as to he expected in Japan, though it is a little bigger than APA hotel for comparison. TV screen was a little dated and small, and there are no international news channels - there are movies but I think you need to pay to watch the movies. Room amenities are replaced daily, including bottles of water. Location is very handy. If you are taking the airport shuttle bus, it's only 1300 yen per person one way. From Haneda airport you can get off at Cerulean Tower which is only 5 mins walk to Granbell Hotel. For the return journey, you can purchase the ticket on the bus at Cerulean Tower. I did see signs for Narita Airport at Cerulean Tower, so assuming you can get the shuttle bus to and from Narita Airport too. The hotel is very close to Shibuya Station and Shibya Scramble, only a few mins walk, handy if you want to pop back to the hotel for a rest if you're out and about the area. 7-11, Lawson's and Family Mart are all close by for drinks and snacks. Google Maps isn't very clear, especially with how many floors you need to go up or down! If you're taking the JR Yamanote line, the station is just 2 mins from Granbell Hotel, in Shibuya Sakura Stage, 3rd floor. Although in the heart of Shibuya, hotel is located in a quieter area which is nice. Only thing is the room can do with a new coating of paint, a lot of marks on the walls from suitcase wheels. Definitely a great hotel to stay in.
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Cheryl
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with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was clean and well situated
Thatyane
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room are nice and perfect location
Paris Eileen
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with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean room, kind staff and a really great location. 3 minute walk to the train station also much near by!
Tracy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The location is brilliant, a 5-7min walk to the station (which is like a maze) and it’s a bit of quiet away from the absolute craziness of Shibuya. The room was comfortable, we slept well and amazingly you couldn’t hear any noise. Housekeeping was great as were amenities in the suite. The maintenance was a bit off - a few broken light bulbs and broken cupboard door. Reception was hit and miss, one particularly grumpy chap bur mostly everyone else was really nice Free water in room and in reception was great Missed digital tv / English speaking channels The kettle took 20mins to boil
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James
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with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Granbell seems like its past its prime days — once a nice hotel has fallen into a need of renovation. Besides the tiny room and the fact that the lighting (especially in the bathroom) was terrible, the service was very good, the bed was very comfortable, the amenities were sufficient, the location is excellent and the price affordable. In this case, you get what you pay for.
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Rogelio
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great and safe location.
Daniel
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
ERIN
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with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The air conditioning was great. Close by to everything, including the train station. My only complaint was the room smelled like cigarettes even though it was a non-smoking room
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