What do past guests say about Hotel Ma'xanab?

Hotel Ma'xanab is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Ma'xanab

Name: Hotel Ma'xanab
Address: Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, Estado de Quintana Roo, Mexico, 77760, Carretera Tulum-Boca Paila, Estado de Quintana Roo, 77760, Mexico
Rating: 9.8

Hotels

9.8

/10

Exceptional

345 reviews

What Guests Say About Their Stay

Joshua

10.0

/ 10

Loved this place will definitely be coming back. Staff is super nice and friendly

Eryka

10.0

/ 10

The loveliest boutique hotel in Tulum! The room was modern and spacious, but what really sets Ma’xanab apart from the rest is the service. Before we had even arrived, the concierges were reaching out via WhatsApp to offer assistance planning our trip. They helped us book transportation, excisions, and massages. We felt most comfortable booking through the hotel to ensure quality and safety, they won’t lead you astray. The restaurant staff were friendly and the food was some of the best we had in Tulum. Fresh fruit and delicious breakfast was included every day. They also had bicycles for us to use, which allowed us to visit the Parque del Jaguar, town, and various restaurants. The bikes were free of charge and made everything much more accessible. We loved every moment and would recommend to any couple looking for a romantic getaway. Thank you Fabiola, Valeria, and Jose or making our vacation so wonderful!

Nicholas

10.0

/ 10

Everyone was amazing! We will definitely be back. Armando, Hermando, Paulina and Luiz were the best.

In the Area

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Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

Restaurant

WiFi

Hotel Ma'xanab is a hotel is located at Tulum.

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What's around Hotel Ma'xanab

Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, Estado de Quintana Roo, Mexico, 77760

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Discover More About Hotel Ma'xanab

Location

Hotel Ma'xanab is a hotel is located at Tulum.

About Hotel Ma'xanab

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Hotel Ma'xanab exclusively for you.

Hotel Ma'xanab is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Ma'xanab.

All facilities in Hotel Ma'xanab

Others

Things to Do

Romantic proposal packages
Beach umbrella
Outdoor pool
Garden
Spa
Beach towel
Beach sun loungers
Pool sun loungers

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Tours
Multilingual staff
Front desk
Concierge

Food and Drinks

Bar
Beach Bar
Breakfast

General

Parking
Terrace

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Ma'xanab

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 2:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 02:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 02:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Ma'xanab	16
Another facilities in Hotel Ma'xanab	Romantic proposal packages, Beach umbrella, Outdoor pool, Garden, Spa

Frequently asked question in Hotel Ma'xanab

What are available facilities at Hotel Ma'xanab?

There are top facilites at Hotel Ma'xanab such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Ma'xanab?

The standard check-in time at Hotel Ma'xanab is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00

Does Hotel Ma'xanab provide breakfast?

Yes, Hotel Ma'xanab provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Ma'xanab

Hotel Ma'xanab has a 4.0-star rating.

How many rooms are available at Hotel Ma'xanab

Hotel Ma'xanab has 16.

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More Reviews from Other Guests in Hotel Ma'xanab

Overall Ratings & Reviews Hotel Ma'xanab

Other sources (345)

9.8

Exceptional

From 345 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Hotel Ma'xanab

Number of reviews per page

Top reviews

Joshua

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Loved this place will definitely be coming back. Staff is super nice and friendly

JAEWON

Leisure with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

nothing

Eryka

Leisure with Partner

10.0

/10

Reviewed 22 week(s) ago

Would definitely recommend!

Carmen

10.0

/10

Reviewed 26 week(s) ago

Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.

Nicholas

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Property was nice!! Convenient and within walking distance for food and activities

Allan Ceja

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Very Beautiful hotel. I never experienced staying on a place like this before. Totally worked it. All the staff is super friendly, begining with Fabiola, her service was outstanding, she made us feel like home ever since we arrived. Also the other 2 (apologies for not remembering their names) persons working at reception helped us a lot with recommendations and also with reservations for nice restaurants. As well as the waiters and staff working at the restaurant, Beach and pool especially Mario, Leo and Milo. We definitely have to come back to Ma'xanab 🙌 we really relaxed and enjoyed our stay. Like other reviews said, every penny spent at Ma'xanab is totally worked it.

Dong

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

It has a natural and relaxing vibe! Great service.

Taner

Leisure with Partner

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.

Anna

Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

This hotel was beautifully styled, impeccably upkept and managed, the staff was friendly and happy, and the food and drinks were delicious. 10/10 stay for us! I really cannot say enough good things about Ma'xanab other than I can't wait to go back!!

Gabriela

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

We stayed for 4 days. It was hands down the most beautiful hotel

Stephen

Leisure with Partner

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.

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Disclaimer

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