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Old Town Chambers, Autograph Collection

Hotels
9.6
/10
Exceptional
2,043 reviews

What Guests Say About Their Stay

Sharon E

10.0
/ 10
We loved our stay at The Old Town Chambers in Edinburgh. Centrally located on the Royal Mile, it's directly across from the beautiful St. Giles Cathedral. Superb for sightseeing and walking! Housekeeping serviced the room every day. It was clean and bright (with three huge windows)! The furnishings, and kitchenette amenities made it very comfortable, and relaxing, and a nice place to “come home” to, after a long day of walking and exploring. It wasn’t the usual soulless hotel room, which we really appreciated! The one thing I would caution against, is using the washer/dryer combo, especially if you’re short on time! It took 3-4 hours to do a small load of laundry! Someone from the front desk came up to help us, as we thought we might be doing something wrong. After looking at it, and fiddling with the buttons, the kind gentleman told us that's how it is, unfortunately! It just takes a long time! The hotel staff were always very friendly and helpful. They even offered us umbrellas one rainy morning, as we were heading out for the day! Oh, and the hotel does have an elevator! Such a wonderful sight, when your feet are burning from walking up and down what seems like10,000 steps! 😊 We loved Edinburgh, and The Old Town Chambers, and would highly recommend this hotel. We’d very happily stay here again!

Sheri

10.0
/ 10
Our family suite was very clean and comfortable. Also, the staff was very friendly and helpful throughout our stay.

Leslie

10.0
/ 10
The room was clean and spacious. The location was spot on for the Royal Mile! Would definitely stay again.
In the Area
See Map
Royal Mile, 329 High Street, Edinburgh, Scotland, EH1 1PN

Main Facilities

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24-Hour Front Desk
WiFi
Old Town Chambers, Autograph Collection is located in area / city Edinburgh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Old Town Chambers, Autograph Collection

Royal Mile, 329 High Street, Edinburgh, Scotland, EH1 1PN
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Location


Old Town Chambers, Autograph Collection is located in area / city Edinburgh.

About Old Town Chambers, Autograph Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Old Town Chambers, Autograph Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Old Town Chambers, Autograph Collection.

All facilities in Old Town Chambers, Autograph Collection

Others Old Town Chambers, Autograph Collection
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Old Town Chambers, Autograph Collection

Important Note
  • Fee for English breakfast: approximately GBP 19 for adults and GBP 9.50 for children
  • Pet fee: GBP 50 per pet, per stay (maximum GBP 120 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Due to the historical location, access to the property is through narrow alleyways with stairs that cannot be avoided.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Old Town Chambers, Autograph Collection
75
Number of floors in Old Town Chambers, Autograph Collection
5
Another facilities in Old Town Chambers, Autograph Collection
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Tours

Frequently asked question in Old Town Chambers, Autograph Collection

What are available facilities at Old Town Chambers, Autograph Collection?
There are top facilites at Old Town Chambers, Autograph Collection such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Old Town Chambers, Autograph Collection?
The standard check-in time at Old Town Chambers, Autograph Collection is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Old Town Chambers, Autograph Collection provide breakfast?
Yes, Old Town Chambers, Autograph Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Old Town Chambers, Autograph Collection
Old Town Chambers, Autograph Collection has a 5.0-star rating.
How many floors does Old Town Chambers, Autograph Collection have?
Old Town Chambers, Autograph Collection has 5.
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More Reviews from Other Guests in Old Town Chambers, Autograph Collection

9.6
Exceptional
From 2,041 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Old Town Chambers, Autograph Collection

Number of reviews per page
20
40
Top reviews
Jamila
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I've traveled all around the world and stayed in all kinds of hotels. This one was one of the worst stays I've ever had. The room was nice and location was convenient however everything in the room was broken. We had to call 3 times to fix the washing machine, the dishwasher was also not working along with the safe needing new batteries. (That was the only easy fix). The heat wasn't working when we got there and it took over 7 hours and multiple people to get it going. It's winter and it was cold!!! Never once did i get an apology for all of the inconveniences. I asked to speak to a manager and they wouldn't even have one call me. The walls are paper thin here so if you like staying up until 3 am when the shouting from the street stops, then you will enjoy this place. I wouldn't recommend this place to my enemy.
Read More
Sharon E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay at The Old Town Chambers in Edinburgh. Centrally located on the Royal Mile, it's directly across from the beautiful St. Giles Cathedral. Superb for sightseeing and walking! Housekeeping serviced the room every day. It was clean and bright (with three huge windows)! The furnishings, and kitchenette amenities made it very comfortable, and relaxing, and a nice place to “come home” to, after a long day of walking and exploring. It wasn’t the usual soulless hotel room, which we really appreciated! The one thing I would caution against, is using the washer/dryer combo, especially if you’re short on time! It took 3-4 hours to do a small load of laundry! Someone from the front desk came up to help us, as we thought we might be doing something wrong. After looking at it, and fiddling with the buttons, the kind gentleman told us that's how it is, unfortunately! It just takes a long time! The hotel staff were always very friendly and helpful. They even offered us umbrellas one rainy morning, as we were heading out for the day! Oh, and the hotel does have an elevator! Such a wonderful sight, when your feet are burning from walking up and down what seems like10,000 steps! 😊 We loved Edinburgh, and The Old Town Chambers, and would highly recommend this hotel. We’d very happily stay here again!
Read More
Celeste
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.
Read More
Sheri
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our family suite was very clean and comfortable. Also, the staff was very friendly and helpful throughout our stay.
justine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful hotel rooms are beautiful
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and spacious. The location was spot on for the Royal Mile! Would definitely stay again.
Daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property and excellent location
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful Hotel and fabulous Staff. We could not have asked for a better location. We walked everywhere!
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great facility and staff
Blake
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location, right on the Royale Mile.
Tammy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was a great room everything about it except every day twice a day for 5 days we had to call staff to come up to the room and reset water heater so we could have hot water and heat ….we paid over $600 a night for this hotel and we offered a free drink at the bar
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed the authentic suite right in the center of old town.
Juliana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room had a washer and a dryer, which I did not know about, but came in handy. Directly across from Giles church. Family room is great and provides privacy.
Susan
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very helpful
Jean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location and amenities in the room
Bob
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our TV never worked. We repeatedly asked the front desk staff and were told that maintenance would stop by. They never did. Also, we asked several times for help with the washer/dryer combo unit but inquiry was met with confusion as to the "brand" by hotel staff. Room was ok, but not worth the price.
Janice
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel is perfectly located in the center of the Royal Mile. Room was beautiful and nicely appointed. The best part of staying here was the caring and friendly staff - from the front desk to the restaurant and bar everyone went above and beyond to ensure our stay was enjoyable.
Richard
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great location right on the Royal mile, but off one of the closes/alleys, so noise was not a problem.
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location. Property in general was nice but Rm 408 habd mo water pressure in shower.Iwas also locked out of my rm for over 20 minutes because of electonic lock mslfunction.
Brandon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect place to stay right on the Royal Mile. Amazing staff, incredible rooms and great service. Rooms are clean, spacious and modern and though the layout takes just a bit to get used to - I loved the historic feel of the hotel. Absolutely would stay here again.
Number of reviews per page
20
40

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Others 4 Old Town Chambers, Autograph Collection

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 2,041 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Old Town Chambers, Autograph Collection

Number of reviews per page
20
40
Top reviews
Jamila
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I've traveled all around the world and stayed in all kinds of hotels. This one was one of the worst stays I've ever had. The room was nice and location was convenient however everything in the room was broken. We had to call 3 times to fix the washing machine, the dishwasher was also not working along with the safe needing new batteries. (That was the only easy fix). The heat wasn't working when we got there and it took over 7 hours and multiple people to get it going. It's winter and it was cold!!! Never once did i get an apology for all of the inconveniences. I asked to speak to a manager and they wouldn't even have one call me. The walls are paper thin here so if you like staying up until 3 am when the shouting from the street stops, then you will enjoy this place. I wouldn't recommend this place to my enemy.
Read More
Sharon E
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved our stay at The Old Town Chambers in Edinburgh. Centrally located on the Royal Mile, it's directly across from the beautiful St. Giles Cathedral. Superb for sightseeing and walking! Housekeeping serviced the room every day. It was clean and bright (with three huge windows)! The furnishings, and kitchenette amenities made it very comfortable, and relaxing, and a nice place to “come home” to, after a long day of walking and exploring. It wasn’t the usual soulless hotel room, which we really appreciated! The one thing I would caution against, is using the washer/dryer combo, especially if you’re short on time! It took 3-4 hours to do a small load of laundry! Someone from the front desk came up to help us, as we thought we might be doing something wrong. After looking at it, and fiddling with the buttons, the kind gentleman told us that's how it is, unfortunately! It just takes a long time! The hotel staff were always very friendly and helpful. They even offered us umbrellas one rainy morning, as we were heading out for the day! Oh, and the hotel does have an elevator! Such a wonderful sight, when your feet are burning from walking up and down what seems like10,000 steps! 😊 We loved Edinburgh, and The Old Town Chambers, and would highly recommend this hotel. We’d very happily stay here again!
Read More
Celeste
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.
Read More
Sheri
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our family suite was very clean and comfortable. Also, the staff was very friendly and helpful throughout our stay.
justine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful hotel rooms are beautiful
Leslie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and spacious. The location was spot on for the Royal Mile! Would definitely stay again.
Daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful property and excellent location
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful Hotel and fabulous Staff. We could not have asked for a better location. We walked everywhere!
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great facility and staff
Blake
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Perfect location, right on the Royale Mile.
Tammy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Was a great room everything about it except every day twice a day for 5 days we had to call staff to come up to the room and reset water heater so we could have hot water and heat ….we paid over $600 a night for this hotel and we offered a free drink at the bar
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed the authentic suite right in the center of old town.
Juliana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room had a washer and a dryer, which I did not know about, but came in handy. Directly across from Giles church. Family room is great and provides privacy.
Susan
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very helpful
Jean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location and amenities in the room
Bob
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our TV never worked. We repeatedly asked the front desk staff and were told that maintenance would stop by. They never did. Also, we asked several times for help with the washer/dryer combo unit but inquiry was met with confusion as to the "brand" by hotel staff. Room was ok, but not worth the price.
Janice
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Hotel is perfectly located in the center of the Royal Mile. Room was beautiful and nicely appointed. The best part of staying here was the caring and friendly staff - from the front desk to the restaurant and bar everyone went above and beyond to ensure our stay was enjoyable.
Richard
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great location right on the Royal mile, but off one of the closes/alleys, so noise was not a problem.
Robert
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location. Property in general was nice but Rm 408 habd mo water pressure in shower.Iwas also locked out of my rm for over 20 minutes because of electonic lock mslfunction.
Brandon
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Perfect place to stay right on the Royal Mile. Amazing staff, incredible rooms and great service. Rooms are clean, spacious and modern and though the layout takes just a bit to get used to - I loved the historic feel of the hotel. Absolutely would stay here again.
Number of reviews per page
20
40