Leonardo Inn Glasgow West End

Hotels
7.4
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Christine

10.0
/ 10
Was there prior to surgery next day at neighbouring hospital. However staff more than helpful, friendly and professional. Very good hotel at reasonable price.

steven

10.0
/ 10
Al staff were amazing exseap of the manger with the wee pot belly not the one with the glasses the one with the pink shirt VERY RUDE .

darren

10.0
/ 10
I've stayed here many times over the years and its a decent enough hotel. Rooms are a little dated but fit for purpose. Location is great for Glasgow west end. Staff are great and breakfast is decent enough also. Large car park but might be chargeable. Havent ate there often but its pretty expensive from what I can remember.
In the Area
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4 Shelley Road, Glasgow City, Scotland, G12 0ZD

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Leonardo Inn Glasgow West End is a hotel is located at Glasgow. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Leonardo Inn Glasgow West End

4 Shelley Road, Glasgow City, Scotland, G12 0ZD
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Discover More About Leonardo Inn Glasgow West End

Location


Leonardo Inn Glasgow West End is a hotel is located at Glasgow.

About Leonardo Inn Glasgow West End

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Leonardo Inn Glasgow West End.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Leonardo Inn Glasgow West End exclusively for you.

With all facilities offered, Leonardo Inn Glasgow West End is the right place to stay.

All facilities in Leonardo Inn Glasgow West End

Others Leonardo Inn Glasgow West End
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Smoking area
  • Fireplace in lobby
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

In-room Facilities

  • TV

Accommodation Policy & General Information in Leonardo Inn Glasgow West End

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Leonardo Inn Glasgow West End
137
Number of floors in Leonardo Inn Glasgow West End
4
Another facilities in Leonardo Inn Glasgow West End
Others, Safety deposit box, Coffee/tea in lobby, Laundry service, Newspaper in lobby

Frequently asked question in Leonardo Inn Glasgow West End

What are available facilities at Leonardo Inn Glasgow West End?
There are top facilites at Leonardo Inn Glasgow West End such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Leonardo Inn Glasgow West End?
The standard check-in time at Leonardo Inn Glasgow West End is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Leonardo Inn Glasgow West End provide breakfast?
Yes, Leonardo Inn Glasgow West End provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Leonardo Inn Glasgow West End
Leonardo Inn Glasgow West End has a 3.0-star rating.
How many floors does Leonardo Inn Glasgow West End have?
Leonardo Inn Glasgow West End has 4.
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More Reviews from Other Guests in Leonardo Inn Glasgow West End

7.4
Pleasant
From 1,003 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Leonardo Inn Glasgow West End

Number of reviews per page
20
40
Top reviews
Jonathan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A few small problems with the room- temperamental door lock, shower temperature unstable and sometimes very hot, basin slow to drain. Hotel seems generally run down. Breakfast disappointing as used to be good in Leonardo hotels. Now budget ingredients. Coffee almost undrinkable, orange juice watery, pastries stale, muesli lacking in fruit and nuts, sausages tasteless. Will be avoiding this hotel in future as there are better hotels in Glasgow for the same price.
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Maxine
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bin not emptied, roasting rooms with no control of heating. Paint flaking off badly on the ceiling in bathroom, curtains half way off the rails. Windows all speared and not been cleaned. Hair on the bath. Plug not working for bath. Also a smell of sewage. Expensive breakfast with very few low quality options.
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good inexpensive hotel with parking near west end attractions.
Anne
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room. Helpful staff.
Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Housekeeper on my floor was a nice lady and friendly. Stayed here many times in the past
Richard
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fine
Ian
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is on tired legs and requires revamp or refurbishment. Expensive for overall condition.
Ruth
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is quiet old and tired but spotlessly clean and the staff can’t do enough for you!
Samdor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

-one of the glass had a very nice brown lip shaped dirt on it.. -the door we have to fight every time for 2-3 minutes to open( 1 key wasnt working at all) -the hand wash sink was getting blocked when we tried to use it - from the shower tap one part was missing, making the water shutting another 5-10 minutes battle. - the top of the iceberg was when they closed the water without any notification during the day. i called them on my phone( cause there is no phone in the room but i should call for room service on that)the reception said:a yes sorry about it 30 minutes and it will come back. 1,5 hrs later we left to rather spend the night at our friends where we can use the washroom..
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Ahmed
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was fine. The room was clean, the staff were friendly. There was a good selection for breakfast BUT the plates for the hot breakfast were really cold so the food quickly got cold and it was not pleasant to eat
Steven
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was no water when we arrived. We were not told that when we checked in. We were unable to wash or use the toilet after a 4 1/2 hour car journey. When I called the desk they said it should be back on “some time”. We had plans to meet friends in the city and had to go out without being able to freshen up. When we returned at 10pm the smell of blocked drains in the property was terrible, it smelt throughout the hotel. I was unable to sleep all night as the smell of drains in my room was making me feel sick and gave me a sore head. I would not recommend staying here.
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HEON SU
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The bed frame was awful: uneven springs made my back uncomfortable. The carpets were dirty. Also, shouting and even conversations in the next rooms and corridor were clearly audible.
Dean
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely staff , room a bit dated but all in all decent
Callum
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Main light was dim and flickered and there was marks and rips in the wallpaper
Lisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly helpful staff
Isabel
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tired hotel: stench in the stairwell which at times permeated my room; poor customer service, particularly the attitude of front desk staff member p.m. on 31.10; grill food poor quality and overpriced; room not cleaned or attended to on middle day; safe locked at open, unusable.
Pamela
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room allocated was nect to/behind the lift. Definitely needs better soundproofing. Was awoken from 6am by constant lift noises. Breakfast was ok but not a scottush breakfast as you would expect. Rooms are clean enough but good do with renovation. Peeling paint in bathroom. Fairly cold autumn and room was hot with limited opening window. We stayed here in the dummer and thought it was the weather then but obviously not. Carpark barrier not eorkimg do a loy of cars parked for hospital nect doir for free, rather than just hotel guests. Be wary of booking again.
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Natalie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff lovely. Bed clean and comfortable. Improvements needed - window didn’t close fully so outside noise quite loud from early in the morning. Quality of rooms reflected in affordable pricing.
Ailsa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff welcoming, room very basic and decor very dated and tired looking. The bed again old and worn but did manage to sleep. Shower was very cold in the morning although there was hot water coming through the bath tap but on switching to the shower, it ran cold. Reported to reception on checkout. Didn't use any of the other facilities.
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Derek
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Room was clean and comfortable. Never used bar or had breakfast. We had early check in with no issues for a wedding. Used car park overnight at no charge
Number of reviews per page
20
40

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Others 4 Leonardo Inn Glasgow West End

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,003 reviews
Cleanliness

7.4

Room Comfort

7.8

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Leonardo Inn Glasgow West End

Number of reviews per page
20
40
Top reviews
Jonathan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

A few small problems with the room- temperamental door lock, shower temperature unstable and sometimes very hot, basin slow to drain. Hotel seems generally run down. Breakfast disappointing as used to be good in Leonardo hotels. Now budget ingredients. Coffee almost undrinkable, orange juice watery, pastries stale, muesli lacking in fruit and nuts, sausages tasteless. Will be avoiding this hotel in future as there are better hotels in Glasgow for the same price.
Read More
Maxine
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bin not emptied, roasting rooms with no control of heating. Paint flaking off badly on the ceiling in bathroom, curtains half way off the rails. Windows all speared and not been cleaned. Hair on the bath. Plug not working for bath. Also a smell of sewage. Expensive breakfast with very few low quality options.
Ian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good inexpensive hotel with parking near west end attractions.
Anne
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room. Helpful staff.
Michael
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Housekeeper on my floor was a nice lady and friendly. Stayed here many times in the past
Richard
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Fine
Ian
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is on tired legs and requires revamp or refurbishment. Expensive for overall condition.
Ruth
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel is quiet old and tired but spotlessly clean and the staff can’t do enough for you!
Samdor
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

-one of the glass had a very nice brown lip shaped dirt on it.. -the door we have to fight every time for 2-3 minutes to open( 1 key wasnt working at all) -the hand wash sink was getting blocked when we tried to use it - from the shower tap one part was missing, making the water shutting another 5-10 minutes battle. - the top of the iceberg was when they closed the water without any notification during the day. i called them on my phone( cause there is no phone in the room but i should call for room service on that)the reception said:a yes sorry about it 30 minutes and it will come back. 1,5 hrs later we left to rather spend the night at our friends where we can use the washroom..
Read More
Ahmed
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was fine. The room was clean, the staff were friendly. There was a good selection for breakfast BUT the plates for the hot breakfast were really cold so the food quickly got cold and it was not pleasant to eat
Steven
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

There was no water when we arrived. We were not told that when we checked in. We were unable to wash or use the toilet after a 4 1/2 hour car journey. When I called the desk they said it should be back on “some time”. We had plans to meet friends in the city and had to go out without being able to freshen up. When we returned at 10pm the smell of blocked drains in the property was terrible, it smelt throughout the hotel. I was unable to sleep all night as the smell of drains in my room was making me feel sick and gave me a sore head. I would not recommend staying here.
Read More
HEON SU
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The bed frame was awful: uneven springs made my back uncomfortable. The carpets were dirty. Also, shouting and even conversations in the next rooms and corridor were clearly audible.
Dean
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely staff , room a bit dated but all in all decent
Callum
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Main light was dim and flickered and there was marks and rips in the wallpaper
Lisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly helpful staff
Isabel
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Tired hotel: stench in the stairwell which at times permeated my room; poor customer service, particularly the attitude of front desk staff member p.m. on 31.10; grill food poor quality and overpriced; room not cleaned or attended to on middle day; safe locked at open, unusable.
Pamela
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room allocated was nect to/behind the lift. Definitely needs better soundproofing. Was awoken from 6am by constant lift noises. Breakfast was ok but not a scottush breakfast as you would expect. Rooms are clean enough but good do with renovation. Peeling paint in bathroom. Fairly cold autumn and room was hot with limited opening window. We stayed here in the dummer and thought it was the weather then but obviously not. Carpark barrier not eorkimg do a loy of cars parked for hospital nect doir for free, rather than just hotel guests. Be wary of booking again.
Read More
Natalie
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff lovely. Bed clean and comfortable. Improvements needed - window didn’t close fully so outside noise quite loud from early in the morning. Quality of rooms reflected in affordable pricing.
Ailsa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff welcoming, room very basic and decor very dated and tired looking. The bed again old and worn but did manage to sleep. Shower was very cold in the morning although there was hot water coming through the bath tap but on switching to the shower, it ran cold. Reported to reception on checkout. Didn't use any of the other facilities.
Read More
Derek
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Room was clean and comfortable. Never used bar or had breakfast. We had early check in with no issues for a wedding. Used car park overnight at no charge
Number of reviews per page
20
40