New Town Hotel

This was a very disappointing stay. Booked this for a short family trip and was really surprised by the problems here: - The floors are all deeply slanted. Not sure if this is a foundation issue with the old building or it just needs extensive repairs, but the floors are so slanted that walking up the stairs on the third floor feels extremely disorienting, same with walking across our room - The water pressure in the rooms was abysmal. Took forever to get a shower and was unsatisfactory. - The carpet in our room had red stains all over and was sticky. - The ceiling above our shower was moldy and falling off - The bathtub/shower tub was a cheap plastic that makes popping sounds when you standing in the shower - The breakfast in the lobby is insanely overpriced and absolutely terrible quality. We waited 50 minutes exactly to get one Scottish breakfast, one salmon plate, and one bowl of oats… And the food was awful. Cost? ~47 GBP - There are no lifts, so have fun carrying your luggage up slanted stairs - There is no aircon in the rooms and the windows are frail and dangerous to open since they have only small, desperately in need of repairs This place feels like it was recently purchase, flipped cheaply, and is now acting like a proper hotel. Do not recommend.

Our stay at hotel was lovely, very near to everything

The staff were excellent, very friendly and helpful. The room was lovely and very clean. Gorgeous view from 107. The sash window didn’t close properly but it was nice to have a small amount of fresh air. The breakfast was very tasty. Loved the porridge with the hidden strawberries and the Vegetarian breakfast was delicious. A nice central hotel too for the town and quiet too. The stairs were an initial challenge for me, but by end of the two night stay, it did wonders for my energy! Would definitely stay again, a hidden gem!

Breakfast was cooked fresh to order, lovely staff and excellent accommodation, within easy walking distance to all the main attractions, would recommend.

Close to all areas of Edinburgh staff were lovely and helpful. Very clean room was beautiful

Overall excellent hotel. Spotless, staff were so helpful. Breakfast was a lovely experience with very good quality and service. So close to the Playhouse !! We had an excellent overnight stay and would def recommend, great value for money.

Clean, spacious and well equipped room - had everything i needed for a comfortable stay, and a comfy bed. Perfect location for city centre and Waverley station. Wouldnt be suitable for those who needed accessibility support due to old building limitations - no lifts. A little noisy at times - could maybe improve sound proofing on room doors and between floors, but didnt spoil my visit. Staff friendly and helpful. Nice breakfast with cooked vegetarian option. Would definitely stay here again / recommend.

Did not have breakfast

The updated rooms were clean and well designed. We appreciated the attention to detail from the choice of toiletries available to the bed comfort and right number of pillows. The staff was courteous and helpful.

Great central location. Everything you need from a small boutique hotel

Beautiful lobby, clean and spacious room, great location. The only downside is that there is no elevator. If you have a lot of luggage I wouldn't recommend it.

The location in Edinburgh’s New Town just a few minutes walk from Waverley Station is perfect. The room I stayed in, despite being a basement room, was spacious, clean and comfortable. The staff were welcoming and friendly. The only slight negative is the lack of a lift and many stairs.

Fantastic Location! Friendly staff.

Wonderful friendly staff. Rooms (2) were comfortable and had quality sheets and linens. I was on the top floor walk up. I needed a nap after climbing the stairs. I went out without my phone, remembered in the lobby. Didn’t go back to get it.lol Highly recommend, but be prepared to climb steps.

Wonderful hotel close to city centre

Had an excellent stay in a very spacious and clean room. The staff was very nice and welcoming, and the location is perfect not far from the Waverley station. Highly recommended.

All of the above.

Beautiful hotel, staff were friendly and always available, very comfortable room with a bathtub long enough to lie down in, and a delicious breakfast!

Great Location, lovely room and bathroom however the shower water pressure was terrible like a dripping pipe. A shame as it was a lovely bathroom with premium gel and shampoo. Very nice staff as well

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