New Town Hotel

Overall excellent hotel. Spotless, staff were so helpful. Breakfast was a lovely experience with very good quality and service. So close to the Playhouse !! We had an excellent overnight stay and would def recommend, great value for money.

Topfloor med Edinburgs absolut bästa utsikt (71 trappsteg)

Clean, spacious and well equipped room - had everything i needed for a comfortable stay, and a comfy bed. Perfect location for city centre and Waverley station. Wouldnt be suitable for those who needed accessibility support due to old building limitations - no lifts. A little noisy at times - could maybe improve sound proofing on room doors and between floors, but didnt spoil my visit. Staff friendly and helpful. Nice breakfast with cooked vegetarian option. Would definitely stay here again / recommend.

Did not have breakfast

The updated rooms were clean and well designed. We appreciated the attention to detail from the choice of toiletries available to the bed comfort and right number of pillows. The staff was courteous and helpful.

Agréable, central, confortable

Dyr frokost og liten porsjon,lite utvalg av brødmat og pålegg,litt smakløst. Harde puter, ellers fint rom,men det var kaldt på badet. Renhold var bra. Flott hotell og beliggenheten. Personale var vennlig og hjelpsomme, men til tider følte du at var litt til bry. Hotellet ville vært veldig mye bedre om frokosten var bedre. Var ikke heis på opp til rommet, så greit å være ops på dette. Fin atmosfære med flott tapet. Dyrt rom med tanke på pris, ville forventet bedre frokost. Alt i alt helt greit. Hadde ikke heis til rommet, så

Alles Bestens

Great central location. Everything you need from a small boutique hotel

Beautiful lobby, clean and spacious room, great location. The only downside is that there is no elevator. If you have a lot of luggage I wouldn't recommend it.

The location in Edinburgh’s New Town just a few minutes walk from Waverley Station is perfect. The room I stayed in, despite being a basement room, was spacious, clean and comfortable. The staff were welcoming and friendly. The only slight negative is the lack of a lift and many stairs.

Die Lage des Hotels ist absolut super. Das Personal ist bezaubernd und super freundlich. Ein tolles Hotel wir würden jederzeit wieder dort buchen.

Fantastic Location! Friendly staff.

Wonderful friendly staff. Rooms (2) were comfortable and had quality sheets and linens. I was on the top floor walk up. I needed a nap after climbing the stairs. I went out without my phone, remembered in the lobby. Didn’t go back to get it.lol Highly recommend, but be prepared to climb steps.

Wonderful hotel close to city centre

Had an excellent stay in a very spacious and clean room. The staff was very nice and welcoming, and the location is perfect not far from the Waverley station. Highly recommended.

All of the above.

Beautiful hotel, staff were friendly and always available, very comfortable room with a bathtub long enough to lie down in, and a delicious breakfast!

Great Location, lovely room and bathroom however the shower water pressure was terrible like a dripping pipe. A shame as it was a lovely bathroom with premium gel and shampoo. Very nice staff as well

The location of the hotel is good, just a 10–15 minute walk from all the popular attractions. That is unfortunately the only positive thing I can say about this place. From the moment I arrived, the experience went downhill. I was placed in a room at the very top of the building, requiring several flights of stairs to reach it. This was not mentioned beforehand and was extremely inconvenient. The cleanliness was unacceptable. The bathroom, especially the shower, was clearly not cleaned properly, and the windows in the room were dirty. Basic hygiene standards were simply not met. The worst part, however, was the noise. The walls are PAPER THIN. I could hear absolutely everything from the neighboring rooms — snoring, bathroom visits, full conversations, every single word. It felt like there was no wall at all. Because of this, I barely slept for several nights. When I brought this up to reception, I was told, “That’s just how it is — good thing you have headphones.” This dismissive attitude perfectly sums up the level of service. This is without a doubt the worst hotel I have ever stayed at. I would strongly advise others to stay elsewhere.