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  5. Mercure Singapore Bugis

Mercure Singapore Bugis

Hotel
122 Middle Road, Bugis, Singapore, Singapore, 188973
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Exterior
Lobby Sitting Area
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Impressive
8.7/10
According to 105 guests
Near from food and shopping center.
Tiurma I. S. M.
See all reviews
Based on 739 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Kwan Im Thong Hood Cho Temple
(0.13 km)
Bugis+
(0.14 km)
National Library Board Singapore
(0.19 km)
Bugis Street Shopping District
(0.24 km)
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Review by Traveloka users
Review
8.7
/10
Impressive
Cleanliness
8.98
Comfort
8.43
Meal
7.93
Location
9.31
Service
8.79

58 Traveloka customers have stayed in this hotel and given reviews:

8.8
All was great except the bathroom is too tiny. I always hit my knee to door when I use the toilet
9.7
the hotel location was perfect, near from MRT, easy to access, and they stand by to provide taxi service 24h, very good experience
9.3
Nice hotel but not too good for breakfast, nice staff especially concierge and the man as a bellboy (I forget his name) he gave my son cute toys and help us to find Indonesian food. Thank you
9.4
Generally good, nice hotel and amenities good location. Not so good items crap coffee at the downstairs bar, room shower / toilet arrangement are separate consider a hand held washer for guests.
9.7
Near from food and shopping center.
8.5
Good but the room very small and no luggage space
9.4
Great location for culinary, shopping, and public transport. But the room is very small. the smallest room of mercure.
10.0
Super clean, good service, 5 stars bed. Room is considered small, not much space for putting big luggages. Location is superb for public transport, mall, restaurants/cafes, shopping, and Singapore heritage trail
9.3
I stayed at the loft room, it doesn't sound proof because I can still heard the kid's neighboor climbing up the stairs but overall experience in love with the room and the price and the location wasn't bad at all.
8.8
Great room, clean, bright, great location. the only problem there is road construction in front of the hotel when I was stay
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Based on
739 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business163
Couples251
Solo travel80
Family153
Friends getaway70
Rating Result
Very Bad
32
Bad
49
Average
163
Very Good
317
Extraordinary
178
Paraffle
Small Rooms
This is a very friendly buzzy hotel with comfortable rooms, well equipped but with one significant drawback the rooms are very small. A member of staff told us that the only criticism that he hears is a complaint of room size. It is for this reason alone that I will not go there again, in all other respects the hotel is genuinely very good.
Couples - Nov 13, 2017
Marly Hariza F
Chlorine Perfume for room
My check in time is 11 november 2017,for me Location is good, price ok, but service bad, as a member accor, i get complimentary drinks when am check in, and i asking to bartender what juice do u have and amazing ``sir this is menu, you can see on list'' thanks to him, for me he is totally not hotelier, and i come to my room and I smell chlorine but not too strong and Am thinking hk was clean my room,and i going out and back to hotel about 11pm,and smell from chlorine its still on my room but again i dont mind because am tired,and after that I borrowed scissor and called reception and her name is hafizah she pick up my phone and she said, u can pick up at lobby because we can't deliver to your room maybe she is scared i will kill someone , and btw i came to lobby, and scissor isnt working well, i told her,do u have other scissors?? She said''No'' i told her again and pls asking your others crew first maybe they have and she said we only have one scissor and if this scissor broken so we dont have any,and suddenly her friend coming bring me new scissors,why she is lie and she pretend like nothing happens without say sorry, and 12 november 11:30 am keys cant work, i can't go to my room, and reception he was forget that am check out on 13 nov, when am ci time,i told to reception i had 2 code booking,1 for 11-12 and another 12-13 and i go to reception changed my co time, when am at reception i told to reception my air conditioning isn’t cool,and noisy,and smells not good,do u have any solutions?or can u change mu room,and he said we’re full,maybe we can sent engineer to your room for check,10pm i came to my room and back again smell from chlorine very2 strong, and i called reception and again hafizah picking up my phone and told her my problems and 15 minutes no one coming to my room, i call back and asking where is your persons that u sent to my room,she said otw,ok 10 minutes after no one coming,and i go to Lobby and told her, why no ones coming to my room, and she called hk when am going down, what she doing before? I told her that chlorine isnt good for health, u come to my room and smells!!and again she dont say sorry about what happens before, and i called to duty manager about my problem and he change my room, is solutions but why the hotel give me a room with chlorine perfume and no one responds my problems before,and smell from chlorine makes me headache!!
Friends getaway - Nov 12, 2017
ZalaCraig H
Weekend stop over
Nice clean hotel and in a handy location 5 mins from MRT so you can get anywhere easily... Rooms very small and we upgraded to luxury king room as there was no way we would fit in the standard bed... Even upgraded bed was a standard king size at best... Rooms clean and functional... staff happy and friendly although lacking a little on service... eg we struggled to use lift on first attempt and had to ask to be shown where to scan key etc.... Lounge access is nice and the staff very attentive and helpful... pool was good but a bit cool... and equally gym very compact... A good hotel in a good spot...
Family - Nov 12, 2017
Mary-Lynn L
Pleasant Stay, Good Experience
My husband and I enjoyed our stay in the hotel though the room is a little tiny as compared with other 4-star hotels. The warm service rendered by the staff in the hotel compensated the room size. Good breakfast and great serving staffs at Royale though we didn't try their lunch or dinner as there are just too many choices of eateries within the vicinity.
Couples - Nov 11, 2017
proudkiwi74
My stay 28 October to the 1 November
A very awesome and tidy hotel with a amazing pool and chill area on level 7 and the best way to watch the sun set and rise on level 14 and the very friendly staff u are amazing and offer to help with inquiries and taxis to get the best of my stay in Singapore and the best location house keeping was great and never missed a beat I totally recommend this hotel to anyone who is looking for a great place to stay in Singapore
Couples - Nov 11, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Concierge
    • Laundry service
    • Express check-out
    • Luggage storage
    • Multilingual staff
    • Porter
  • Public Facilities
    • Elevator
    • Parking
    • Restaurant
    • Safety deposit box
  • Food and Drinks
    • Bar
    • Poolside bar
  • Things to Do
    • Outdoor pool
    • Hot tub
  • Business Facilities
    • Business center
    • Meeting facilities
  • Sports and Recreations
    • Fitness
  • General
    • Smoke free
  • Transportation
    • Limited parking
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Mercure Singapore Bugis is a hotel in a good neighborhood, which is located at Bugis.

Not only well positioned, but Mercure Singapore Bugis is also one of hotels near the following Kwan Im Thong Hood Cho Temple within 0.13 km and Bugis+ within 0.14 km.

About Mercure Singapore Bugis

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mercure Singapore Bugis exclusively for you.

Mercure Singapore Bugis is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Singapore Bugis.

You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.