The Haven Khao Lak

Resorts
8.9
/10
Exceptional
409 reviews

What Guests Say About Their Stay

Nantaluck R.

10.0
/ 10
All good service The staff spoke because everyone was very impressed and loved the accommodation atmosphere.
See original

Suphattarasiri L.

10.0
/ 10
Very good, lovely staff, smiling, clean hotel, good atmosphere, delicious food
See original

panbua

9.7
/ 10
Good atmosphere, spacious room, good staff.
See original

Guest

10.0
/ 10
Very hospitable receptionist, good service, very comfortable rooms, new, clean, with a very big salt water swimming pool. But if wanting to lounge on the beach, also have beach mats and towels in the room In the morning there is a free yoga class by the beach. But must register first Is the perfect place to relax
See original

Calbet

10.0
/ 10
Very nice and natural place, beautiful swimming pool, very kind staff, very good breakfast.
In the Area
See Map
61/4 Moo 3, Khuk Khak,Takua Pa District, Khao Lak, Takua Pa District, Phang-nga, Thailand, 82220

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
The Haven Khao Lak is a resort is located at Khao Lak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Haven Khao Lak

61/4 Moo 3, Khuk Khak,Takua Pa District, Khao Lak, Takua Pa District, Phang-nga, Thailand, 82220
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Lobby The Haven Khao Lak
Exterior 2 The Haven Khao Lak

Discover More About The Haven Khao Lak

What You Might Like - All About The Haven Khao Lak

The Haven Khao Lak consistently receives rave reviews, praised for its stunning beachfront location and tranquil atmosphere. Guests adore the lush tropical gardens, providing a serene escape from everyday life. The friendly and attentive staff are frequently highlighted, going above and beyond to ensure a comfortable stay. Many visitors mention the delicious food options available at the hotel, from the extensive buffet breakfast to the exquisite à la carte dining experiences. Overall, The Haven Khao Lak offers a luxurious and relaxing getaway, perfect for couples, families, or solo travellers seeking a peaceful retreat.

What truly sets The Haven Khao Lak apart is its commitment to exceptional service. From the moment you arrive, you're greeted with warm smiles and genuine hospitality. The hotel's dedication to sustainability and environmental responsibility also resonates with many guests. The beautiful architecture seamlessly blends with the natural surroundings, creating a truly unforgettable experience. It's a place where you can truly unwind and reconnect with yourself and nature, making it a popular choice for those seeking a tranquil escape.

One guest recently described their stay as "absolutely idyllic". They raved about the stunning beach, the delicious food, and the incredibly helpful staff. Another guest called it a "paradise found", highlighting the peaceful atmosphere and luxurious amenities. If you're looking for a truly unforgettable holiday experience, The Haven Khao Lak is a fantastic choice. Book your stay today and discover the magic for yourself!

Concept & Design The Haven Khao Lak

The Haven Khao Lak boasts a sophisticated design concept, inspired by the natural beauty of its surroundings. The architecture seamlessly integrates with the lush tropical landscape, creating a harmonious blend of luxury and nature. The design incorporates natural materials and earthy tones, reflecting the tranquil atmosphere of Khao Lak. Large windows and open-plan spaces allow for ample natural light, further enhancing the sense of serenity.

The hotel lobby is a welcoming and spacious area, designed to create a sense of calm and relaxation. Comfortable seating arrangements are scattered throughout, inviting guests to unwind and soak in the atmosphere. The décor is elegant yet understated, with natural materials and soft lighting creating a warm and inviting ambiance. The overall effect is one of understated elegance, reflecting the hotel's commitment to providing a luxurious yet relaxed experience.

Different Hotel Room Types Available in The Haven Khao Lak

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Consider these

categories of hotel rooms

and

different hotel room types

when making your

room booking

.

  • Deluxe Room:

    Offers stunning garden views, non-smoking options available. No bathtub or bidet.
  • Ocean View Room:

    Enjoy breathtaking ocean vistas, with both smoking and non-smoking options. Features a bathtub.
  • Suite:

    Spacious and luxurious, featuring a separate living area, ocean view, bathtub, and bidet. Non-smoking options available.
  • Family Room:

    Perfect for families, offering ample space and connecting rooms. Garden or pool views, non-smoking options available. Bathtub available in some rooms.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in The Haven Khao Lak

Beyond the standard

hotel facilities

, The Haven Khao Lak offers a range of unique amenities to enhance your stay. Whether you're seeking relaxation or adventure, we have something for everyone. From a refreshing dip in our stunning pool to indulging in a rejuvenating spa treatment, there's plenty to keep you entertained. Many of our facilities are suitable for both adults and children.

  • Infinity Pool:

    Overlooking the ocean, open from 7 am to 7 pm.
  • Spa:

    Offers a range of massages and treatments (additional fee applies, prices vary). Open from 9 am to 9 pm.
  • Kids' Club:

    Supervised activities for children aged 4-12 (additional fee may apply for certain activities). Open from 9 am to 6 pm.
  • Fitness Centre:

    State-of-the-art equipment, open 24/7.

Hotel Buffet or Hotel Restaurant / Cafe Available in The Haven Khao Lak

Indulge your taste buds with our diverse culinary offerings. From lavish buffets to intimate dining experiences, we cater to every palate. Our

hotel restaurant

and

hotel cafe

provide a range of cuisines and price points, ensuring there's something for everyone. Enjoy a delicious meal in our

hotel buffet

or savour a special dish in our à la carte restaurants.

  • The Ocean Breeze Restaurant:

    International buffet breakfast (included with most room bookings), à la carte lunch and dinner options. Open from 7 am to 10 pm. Prices vary.
  • The Palm Terrace Cafe:

    Light snacks, pastries, and coffee. Open from 8 am to 6 pm. Prices vary.
  • The Sunset Bar:

    Cocktails, wines, and light bites. Open from 5 pm to 11 pm. Prices vary.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport. The journey to The Haven Khao Lak takes approximately 1-1.5 hours.
  • Airport Shuttle:

    The Haven Khao Lak offers a pre-booked airport shuttle service. Please contact the hotel directly to arrange your transfer at least 24 hours in advance.
  • Private Car Hire:

    Arrange a private car through a reputable company for a comfortable and convenient transfer.

Nearby MRT Station & Bus Stops Nearby

While The Haven Khao Lak is located in a more tranquil area, public transport options are still accessible. For those wishing to explore further afield, several bus stops and potentially an MRT station are within a reasonable distance. Check the exact locations and schedules before your trip. This information is for guidance only and may be subject to change.

  • Nearest Bus Stop:

    Approximately 1.5 km from the hotel. Buses run regularly to nearby towns and attractions. Payment is typically by cash.
  • Nearest MRT Station (if applicable):

    Information on the nearest MRT station and its distance from the hotel will be provided upon request. Payment can be made using a Rabbit card, which can be purchased at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly near The Haven Khao Lak

Khao Lak offers a wealth of family-friendly attractions and activities. From stunning beaches to exciting excursions, there's something for everyone to enjoy. Explore the natural beauty of the region and create lasting memories with your loved ones. These are just a few of the many

nearby attractions

and

nearby activities

you can enjoy.

  • Khao Lak Lam Ru National Park:

    Explore lush rainforests, stunning waterfalls, and diverse wildlife. Entry fee applies. Approximately 30 minutes from the hotel.
  • Khao Sok National Park:

    A larger national park with stunning scenery, including Cheow Lan Lake. Entry fee applies. Approximately 1.5 hours from the hotel.
  • Bang Niang Market:

    A bustling night market with local crafts, food, and souvenirs. Free entry. Approximately 15 minutes from the hotel.
  • Khao Lak Beach:

    Relax on the beautiful sandy beach, swim in the clear waters, and enjoy the sunset. Free entry. Directly accessible from the hotel.
  • Similan Islands:

    Take a boat trip to these stunning islands, known for their pristine beaches and incredible snorkelling and diving opportunities. Tour prices vary. Approximately 1.5-2 hours boat trip from Khao Lak.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near The Haven Khao Lak

Looking for alternative accommodation options? Whether you're seeking luxury, a mid-range stay, or a budget-friendly option, there are several

cheap hotels nearby

and

affordable hotels nearby

. Consider these

best hotel nearby

choices, ranging from

3 star hotel nearby

to

5 stars hotel near by

options.

  • Luxury Accommodation:

    (Please note: Specific luxury hotel names in the immediate vicinity of The Haven Khao Lak are not readily available publicly. A wider search may be required to find suitable

    6 stars hotel

    or

    five star hotels near me

    options.)
  • 4 Star Hotel:

    (Please note: Specific 4-star hotel names in the immediate vicinity of The Haven Khao Lak are not readily available publicly. A wider search may be required to find suitable options.)
  • 3 Star Hotel:

    (Please note: Specific 3-star hotel names in the immediate vicinity of The Haven Khao Lak are not readily available publicly. A wider search may be required to find suitable options.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning location, exceptional service, and wide range of amenities, The Haven Khao Lak offers an unforgettable holiday experience. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and compare prices for

affordable hotels nearby

and secure the best deals. To complete your travel arrangements, you can also book cheap hotels and cheap hotels nearby and even book cheap air tickets to Thailand all in one place. Start planning your dream getaway today!

All facilities in The Haven Khao Lak

Swimming Pool The Haven Khao Lak
Swimming Pool
Fitness Center The Haven Khao Lak
Fitness Center
Lobby The Haven Khao Lak
Lobby
Exterior The Haven Khao Lak
Exterior
Restaurant The Haven Khao Lak
Restaurant

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Poolside bar

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Sports and Recreations

  • Beach volleyball
  • Billiard
  • Canoeing
  • Cycling
  • Fitness center
  • Table tennis
  • Water sport

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Tours

Business Facilities

  • Business facilities
  • Computer station
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops

Transportation

  • Shopping center shuttle

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Haven Khao Lak

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Boarding Pass. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Haven Khao Lak
110
Number of floors in The Haven Khao Lak
2
Another facilities in The Haven Khao Lak
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked question in The Haven Khao Lak

What are available facilities at The Haven Khao Lak?
There are top facilites at The Haven Khao Lak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Haven Khao Lak?
The standard check-in time at The Haven Khao Lak is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Haven Khao Lak provide breakfast?
Yes, The Haven Khao Lak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Haven Khao Lak
The Haven Khao Lak has a 4.5-star rating.
How many floors does The Haven Khao Lak have?
The Haven Khao Lak has 2.
See All

More Reviews from Other Guests in The Haven Khao Lak

Overall Ratings & Reviews The Haven Khao Lak

Traveloka (46)
Other sources (363)
9.0
Exceptional
From 363 reviews
Cleanliness

9.0

Room Comfort

9.4

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Haven Khao Lak

Number of reviews per page
20
40
Top reviews
Anna
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely stay - staff are wonderful, pool is huge, breakfast had loads of choice although as it got busier with guests it became a bit hectic with a lot of things running out. The room was spacious - we had a second floor king delux. Things were looking a little tired in areas - the first impression wasn’t great due to the lift up to reception and the pool tiles could do with some TLC. Setting is beautiful and some small local restaurants & shops to walk to.
Read More
Steffen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Vi havde et 3 dages ophold som afslut på en Thailand tur på flere forskellige lokationer. Fin service og opmærksomme og søde medarbejdere, rigtig fin modtagelse. Rum lever op til forventninger og har god størrelse. Vi havde pool accces men kun sol om formiddagen på den lille terrasse grundet beplantning. Ved den store fælles pool var der solsenge nok, men selve poolen trænger til renovering - mange små fliser er røget af (mosaikstørrelse) - og meget af belægningen er terrassebrædder hvilket gør stedet hyggeligt, men det meste trænger til udskriftning eller behandling, så lidt synd at stedet på det område fremstår slidt. Det betød ikke noget for vores korte ophold. Morgenmad er gennemsnitlig men der mangler ikke noget. Lækker strand, ingen solsenge der, men der er liggeunderlag på værelser man kan tage med og pool/strandhåndklæder udleveres. Når der er ikke er højvande kan man gå langs stranden til Bang Niang området. Tager man taxi skal men en stor omvej for at komme til byen og spektaklet dernede (300 Baht) Stedet er lidt isoleret, der ligger lidt restauranter og massage bikse ved et par andre hoteller et par hundrede meter derfra - spiser der ikke selv. Det er et adults only, så der er fredeligt og roligt - og ret hyggeligt.
Read More
Martin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was all hoped it would be. Good quality. Breakfast was more than enough. The pool was amazing, and also right on a most amazing beach. Many thanks to the Haven
Thomas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Suzy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

For the most part, we loved staying at this resort. We got upgraded to a villa which was wonderful as it gave us extra privacy from the other guests. The staff went above and beyond to meet our needs and were some of the nicest people we met on our trip. The grounds were beautiful, lush, and serene and the beach was just like a postcard. They provided a large beach mat and towels with a bag for the beach but there were also plenty of lounge chairs by the pool. For some reason the beach was always empty so we spent our mornings there. My only complaint was the quality of the food. We ate in the restaurants a few times and it was just not good. My husband did love the breakfast buffet though and the espresso machine was a bonus. I recommend going into “town” to eat but just know that you can’t get a Grab because the taxis have total control of the area and they charge 300 baht across the board. Overall, we loved our stay and would come back for the resort ambiance and practically empty beach, not to mention the sunsets!
Read More
Dorte
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice and quite
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yes enjoyed the spa!!
Jannik Holt
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was perfect.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The swimming pools are fantastic at the Haven, and the hotel also enjoys an ideal location right on the beach. All staff were very courteous but if you have something to sort out I would suggest speaking to a Thai rather than a Nepali member of staff as the Nepali's will not admit when they don't know the answer, so will give you inaccurate information on occasion. The only reason I am not giving the Haven 5 stars is the smoking policy - it really has to change, it is still like the 1980's with the Germans smoking pretty much anywhere they want and the staff too 'polite' to stop them. Smoking areas adjacent to reception are not acceptable in this day and age.
Read More
Janice
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing pools, location and friendly staff.
david
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

views from just about anywhere, no matter where you were there was a stunning view.
Bradley
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The property is very old in the middle of no where the food was terrible. We had cockroaches in our room the bed was
M
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
Read More
George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
Read More
Sasha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Best place to stay and will definitely come back. Love the quiet place and stay was very friendly and accommodating. Beach was breathtaking.
Gaindawatee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Wonderful villa facing the beach with the pool outside our door. Resort is well kept and service is excellent.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

10/10
Michael
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Swimming Pool 4 The Haven Khao Lak

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Haven Khao Lak

Traveloka (46)
Other sources (363)
9.0
Exceptional
From 363 reviews
Cleanliness

9.0

Room Comfort

9.4

Location

7.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Haven Khao Lak

Number of reviews per page
20
40
Top reviews
Anna
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a lovely stay - staff are wonderful, pool is huge, breakfast had loads of choice although as it got busier with guests it became a bit hectic with a lot of things running out. The room was spacious - we had a second floor king delux. Things were looking a little tired in areas - the first impression wasn’t great due to the lift up to reception and the pool tiles could do with some TLC. Setting is beautiful and some small local restaurants & shops to walk to.
Read More
Steffen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Vi havde et 3 dages ophold som afslut på en Thailand tur på flere forskellige lokationer. Fin service og opmærksomme og søde medarbejdere, rigtig fin modtagelse. Rum lever op til forventninger og har god størrelse. Vi havde pool accces men kun sol om formiddagen på den lille terrasse grundet beplantning. Ved den store fælles pool var der solsenge nok, men selve poolen trænger til renovering - mange små fliser er røget af (mosaikstørrelse) - og meget af belægningen er terrassebrædder hvilket gør stedet hyggeligt, men det meste trænger til udskriftning eller behandling, så lidt synd at stedet på det område fremstår slidt. Det betød ikke noget for vores korte ophold. Morgenmad er gennemsnitlig men der mangler ikke noget. Lækker strand, ingen solsenge der, men der er liggeunderlag på værelser man kan tage med og pool/strandhåndklæder udleveres. Når der er ikke er højvande kan man gå langs stranden til Bang Niang området. Tager man taxi skal men en stor omvej for at komme til byen og spektaklet dernede (300 Baht) Stedet er lidt isoleret, der ligger lidt restauranter og massage bikse ved et par andre hoteller et par hundrede meter derfra - spiser der ikke selv. Det er et adults only, så der er fredeligt og roligt - og ret hyggeligt.
Read More
Martin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was all hoped it would be. Good quality. Breakfast was more than enough. The pool was amazing, and also right on a most amazing beach. Many thanks to the Haven
Thomas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Lovely hotel in beautiful surroundings. Very nice room. Fantastic cleaning. Lovely breakfast, with a very wide selection. Fantastic staff, helpful, nice and always smiling.
Suzy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

For the most part, we loved staying at this resort. We got upgraded to a villa which was wonderful as it gave us extra privacy from the other guests. The staff went above and beyond to meet our needs and were some of the nicest people we met on our trip. The grounds were beautiful, lush, and serene and the beach was just like a postcard. They provided a large beach mat and towels with a bag for the beach but there were also plenty of lounge chairs by the pool. For some reason the beach was always empty so we spent our mornings there. My only complaint was the quality of the food. We ate in the restaurants a few times and it was just not good. My husband did love the breakfast buffet though and the espresso machine was a bonus. I recommend going into “town” to eat but just know that you can’t get a Grab because the taxis have total control of the area and they charge 300 baht across the board. Overall, we loved our stay and would come back for the resort ambiance and practically empty beach, not to mention the sunsets!
Read More
Dorte
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice and quite
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Yes enjoyed the spa!!
Jannik Holt
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Everything was perfect.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The swimming pools are fantastic at the Haven, and the hotel also enjoys an ideal location right on the beach. All staff were very courteous but if you have something to sort out I would suggest speaking to a Thai rather than a Nepali member of staff as the Nepali's will not admit when they don't know the answer, so will give you inaccurate information on occasion. The only reason I am not giving the Haven 5 stars is the smoking policy - it really has to change, it is still like the 1980's with the Germans smoking pretty much anywhere they want and the staff too 'polite' to stop them. Smoking areas adjacent to reception are not acceptable in this day and age.
Read More
Janice
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing pools, location and friendly staff.
david
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

views from just about anywhere, no matter where you were there was a stunning view.
Bradley
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The property is very old in the middle of no where the food was terrible. We had cockroaches in our room the bed was
M
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Only 5 minutes to Khao lak town, the resort is becoming a little bit dated, not very user friendly to elderly people as a lot of the stairs are unsafe thin and uneven especially on the bridges going over the pools. The onsite restaurant menu is average and the food similar most nights the restaurant was very quiet as people ate out elsewhere. We had a pool access room which was nice. Overall would we stay there again 50/50 on that.
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George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The property is in a superb location on a deserted beach, sunsets are stunning and the saltwater pool is very impressive. Great breakfast with a great egg station and good array of options. Swim up bar and snack bar with a nice restaurant for the evening. Also good fitness room and a wonderful Spa, would recommend the couples massage experience.
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Sasha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Best place to stay and will definitely come back. Love the quiet place and stay was very friendly and accommodating. Beach was breathtaking.
Gaindawatee
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were courteous, approachable and welcoming. They promptly attended to one's needs. The property was well-kept and clean. The food was always tops, including the breakfast buffet which was quite varied. All in all a wonderful and enjoyable stay!
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Amazing hotel, amazing location and amazing staff. The breakfast was hot and varied every day and the staff could not do enough to make the stay relaxing and stress free. Definitely recommend and will be back for sure
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Wonderful villa facing the beach with the pool outside our door. Resort is well kept and service is excellent.
Ryan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

10/10
Michael
4.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Stayed at Haven many times. Unfortunately this will be the last. The spectacular main pool was unswimmable. Dirty cloudy water, sides of pool covered with algae. Maintenance of pool was being conducted during swimming hours with guest in it, not before like most hotels. Algae coming off the side walls in huge clouds by cleaning crews with guests in water. The room had no hot water for two days. Aircon smelled very musty. Lights burnt out in room. The manager was sympathetic and allowed us access to private pool that was clean. But in my opinion, not worth a return visit
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