Sofitel Istanbul Taksim

Conveniently located in Taksim square. Clean rooms, amazing staff beautiful hotel. Shoutout ti Onur at front desk!

Stayed for 10 days at this property and overall highly recommended as it’s close to many popular sites, dining and shopping. Hotel staff is very hospitable and ensured a very comfortable visit throughout. Thank you

Great location. Staff very helpful. Fantastic service especially at breakfast.

Love the Sofitel brand and have stayed at many of their properties around the world. On the surface, the hotel is great. Spacious rooms, excellent washroom and shower, clean and modern design. The staff are friendly and attentative. All things I come to expect from the Sofitel brand. Not to mention the location: A+. But when you stay a few nights, this was the experience: Poor temperature control: Control pad in room does nothing with the fan speed or temperature changes. This was the biggest fault for me. Had to call front desk to have maintenance adjust temperature on their end. Some nights after a call to front desk, the AC didn’t even come on at all. Other nights you ask for it to be set to 21 celsius, the temp. drops to 20 then 19 then 18. For a luxury property, temperature control in the room should be non negotiable. It was the biggest strike during my stay. TV malfunction: TV kept turning off by itself after a few minutes. Asked front desk to have it looked at. An employee came up, reset the TV and simply said to call him again if it doesn’t change. The problem remained By Day 3, we had enough and stopped calling. Room safe: the back panel keeping the batteries in place was broken and wouldn’t lock in place. Again, mentioned to front desk on the first day but nothing was done. Couldn’t keep our valuables (cash, jewellery, passports) safely away. All in all, the staff seem to try but issues were never resolved. Overall dissappointing.

well-equipped hotel with very nice amenities & professional & helpful staff

The floors were quite dirty in the hall ways and the pool needs maintenance.

The exterior and entrance are beautiful, but that is where the 5-star experience ends. The rooms are nice, yet the windows were extremely dirty and the view was terrible. Breakfast was a major disappointment, more like a 3-star level: industrial quality pastries, undercooked muffins, and poor savory options. Surprisingly, the Ibis near the Istanbul Fair offers better quality and choice for a fifth of the price. The SPA lacks a whirlpool, and the sauna and hammam are mediocre for this category. Furthermore, the noise from the rooftop restaurant was deafening until 1:00 AM, even on the 7th floor. I do not recommend this hotel as there are much better 4 and 5-star options nearby for a lower or similar price. Don't be fooled by the magnificent facade.

The best location for night walks. Lots of shops and cafe around

Great location in Taksim. Rooms are very comfy and ver clean. Breakfast buffet is very good.

I don’t like it smells bad

Fantastic location. Hotel is really nice. Staff is super friendly and helpful. Breakfast was perfect. Nice indoor pull and sauna.

The breakfast is delicious and fresh, staff very friendly, room clean, the mattress should be updated, our stay was excellent

Good location clean room friendly staff

Wonderful location. Rooms are nice size, clean, comfortable. Very friendly staff.

Room was clean and spacious, staff was friendly and eager to meet our needs! Would stay again.

Yes, except the orange juice

Staff muito prestativo embora a maioria fale pouco ou quase nada de inglês!

The hotel was in a super convenient locations but was still beautiful and the staff were anttentive and friendly. The spa was really relaxing and offered a wide variety of treatments

Breakfast was disappointing for the quality of the hotel. Rooms were eye wateringly expensive, particularly for a weekend. Position in Taksim Square excellent, but Old City quite a trek away.

I cannot rave enough about this place. Right in the heart of Taksim Square. Amazing staff- Onur helped me with the check-in process. There was also a night manager working the morning of March 19 (Can’t remember the name) he was also super amazing. Because of the time difference my daughter had woken up around 4am, so we went to the lobby to see if anything was available to eat or drink. He kindly offered us juices and coffee for myself and then told us to go for the suhoor that was starting shortly. A highly recommended place to stay solo or with family.