Grand Mercure Hanoi

Hotels
9.2
/10
Exceptional
78 reviews

What Guests Say About Their Stay

Judy
10.0
/ 10
We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Tracy
10.0
/ 10
Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Rajesh
10.0
/ 10
Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
In the Area
See Map
9 Cat Linh, Quoc Tu Giam, Dong Da, Quoc Tu Giam Ward, Dong Da District, Hanoi, Vietnam, 10000

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Hanoi is a hotel in a good neighborhood, which is located at Quoc Tu Giam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Grand Mercure Hanoi

Discover More Places
9 Cat Linh, Quoc Tu Giam, Dong Da, Quoc Tu Giam Ward, Dong Da District, Hanoi, Vietnam, 10000
Others Grand Mercure Hanoi
Others 2 Grand Mercure Hanoi

Discover More About Grand Mercure Hanoi

What You Might Like - All About Grand Mercure Hanoi

Grand Mercure Hanoi is more than just a hotel; it's an experience. Guests consistently rave about the exceptional service, praising the friendly and helpful staff who go above and beyond to ensure a comfortable stay. The hotel's prime location puts you within easy reach of Hanoi's vibrant city centre, making it perfect for exploring all the city has to offer. Whether you're a seasoned traveller or a first-timer, you'll find Grand Mercure Hanoi to be a welcoming and convenient base for your adventures. Many guests highlight the hotel's beautiful design and the overall relaxing atmosphere.

One of the most popular aspects of Grand Mercure Hanoi is its stunning architecture and luxurious amenities. The hotel boasts a range of facilities, from a sparkling swimming pool to a sophisticated restaurant serving delicious local and international cuisine. The rooms are spacious and elegantly appointed, offering a tranquil retreat after a day of sightseeing. The hotel's commitment to providing a high level of service and comfort is evident in every detail, making it a truly unforgettable experience. It's consistently rated as one of the

best hotels nearby

.

In short, Grand Mercure Hanoi offers a fantastic blend of luxury, convenience, and exceptional service. Guests consistently praise the hotel's impeccable standards, friendly staff, and prime location. It's a perfect choice for both business and leisure travellers seeking a comfortable and memorable stay in the heart of Hanoi. Book your stay today and experience the Grand Mercure difference!

Concept & Design Grand Mercure Hanoi

Grand Mercure Hanoi boasts a sophisticated design concept that seamlessly blends modern elegance with traditional Vietnamese aesthetics. The hotel's architecture and interior design create a harmonious atmosphere, reflecting the rich cultural heritage of the city. The design incorporates natural elements and subtle nods to Vietnamese artistry, creating a space that is both stylish and inviting. The overall effect is one of understated luxury and refined comfort.

While specific designer details may not be publicly available, the hotel's design clearly reflects a thoughtful approach to creating a welcoming and aesthetically pleasing environment. The lobby, in particular, is a stunning example of this design philosophy. It's a spacious and airy area, bathed in natural light and furnished with comfortable seating arrangements. The warm lighting and carefully chosen décor create a relaxing and inviting atmosphere, perfect for unwinding after a long day of exploring Hanoi.

The overall design of Grand Mercure Hanoi is a testament to the hotel's commitment to providing guests with a truly memorable experience. From the moment you step into the elegant lobby, you'll be enveloped in an atmosphere of sophistication and tranquility. The thoughtful design details and luxurious amenities create a haven of comfort and style, making your stay truly special.

Different Hotel Room Types Available in Grand Mercure Hanoi

Choosing the right

hotel room type

is crucial for a comfortable stay. Grand Mercure Hanoi offers a variety of

hotel bedroom types

to suit different needs and budgets, from cosy rooms to spacious suites. Consider factors like

hotel facilities

, views, and smoking preferences when making your selection. Let's explore the different

categories of hotel rooms

available.

  • Deluxe Room:

    Offers a comfortable space with city views. Smoking and non-smoking options are available. Some rooms may include a bathtub.
  • Superior Room:

    Slightly larger than the Deluxe Room, often with upgraded amenities and potentially a better view. Smoking and non-smoking options are available. Bathtubs may be available in select rooms.
  • Executive Suite:

    Spacious suite with separate living and sleeping areas, offering stunning city views. Includes a bathtub and often additional amenities. Smoking and non-smoking options are available.
  • Family Room:

    Designed to accommodate families, these rooms offer extra space and may include connecting rooms or additional beds. Smoking and non-smoking options are available. Bathtub availability varies.

Please note that specific amenities and views may vary depending on room availability. Grand Mercure Hanoi is not currently pet-friendly.

Unique Hotel Facilities in Grand Mercure Hanoi

Grand Mercure Hanoi offers a range of

hotel facilities

designed to enhance your stay, catering to both adults and children. From relaxation to recreation, there's something for everyone. Many of these

hotel facilities

are included in your stay, while others may incur an additional charge.

  • Swimming Pool:

    A refreshing pool perfect for a relaxing dip. Operating hours are typically from 7 am to 10 pm.
  • Fitness Centre:

    Stay active during your trip with a well-equipped gym. Operating hours are typically from 6 am to 10 pm.
  • Spa:

    Indulge in a pampering treatment at the hotel spa (additional charges apply, prices vary depending on the treatment). Operating hours are typically from 9 am to 9 pm.
  • Business Centre:

    A convenient space for business travellers with computers and printing facilities. Operating hours are typically from 8 am to 8 pm.
  • Kids' Club:

    (If available) A dedicated area for children with supervised activities. Operating hours and age restrictions may apply. Check with the hotel for details.

Hotel Buffet or Hotel Restaurant/Cafe Available in Grand Mercure Hanoi

Grand Mercure Hanoi offers a variety of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, you'll find something to suit your taste and budget. These

hotel facilities

provide a range of culinary experiences, from casual dining to fine dining.

  • The Grand Cafe:

    Offers a relaxed atmosphere for breakfast, lunch, and dinner. Serves a range of international and Vietnamese dishes. Prices vary depending on the meal and dishes chosen. Open from 7 am to 10 pm.
  • The Terrace Restaurant:

    A sophisticated restaurant serving fine dining experiences. Features a menu of exquisite international and Vietnamese cuisine. Prices are higher than the Grand Cafe. Open from 6 pm to 10 pm.
  • Lobby Lounge:

    A comfortable lounge area serving light snacks, drinks, and cocktails. Perfect for a relaxing afternoon or evening. Open from 10 am to 11 pm.
  • Buffet Breakfast:

    A daily buffet breakfast is available, offering a wide selection of both Western and Asian dishes. Included in most room rates.

Easy Access from and to the Airport

Getting to and from Noi Bai International Airport (HAN) is easy with several convenient options. Grand Mercure Hanoi offers various

hotel transfer

services, making your journey smooth and stress-free. Consider these options for your

transfer from airport to hotel

or

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    The hotel may offer an airport shuttle service (check availability and booking requirements directly with the hotel). Pre-booking is usually recommended.
  • Private Car Service:

    A more luxurious option for a comfortable and private transfer. Pre-booking is essential.

Nearby MRT Station & Bus Stops Nearby

Grand Mercure Hanoi enjoys a convenient location with excellent public transport links. The hotel is within easy reach of several

nearby MRT stations

and

bus stops nearby

, making it easy to explore Hanoi and its surrounding areas. This makes it a great choice for those looking for

affordable hotels

with easy access to public transport.

  • Nearest MRT Station:

    [Name of nearest MRT station], approximately [distance] from the hotel. You can purchase travel cards at the station or use contactless payment methods.
  • Nearest Bus Stops:

    Several bus stops are located within walking distance of the hotel. Check local bus routes and schedules for details. Payment is typically by cash or using a local bus card.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near Grand Mercure Hanoi

Hanoi offers a wealth of family-friendly attractions, making it a great destination for a family holiday. Grand Mercure Hanoi's location provides easy access to many

nearby attractions

and

nearby activities

, perfect for creating lasting memories. Here are a few suggestions for

nearby places to go

with kids.

  • Hoan Kiem Lake & Ngoc Son Temple:

    A beautiful lake in the heart of Hanoi, perfect for a relaxing stroll. Ngoc Son Temple is located on an island in the lake and offers stunning views. Entry to the temple is inexpensive. Distance from the hotel: approximately [distance].
  • Hanoi Old Quarter:

    A vibrant and bustling area with narrow streets, traditional shops, and delicious street food. A great place to experience the authentic atmosphere of Hanoi. Free to explore. Distance from the hotel: approximately [distance].
  • Thang Long Water Puppet Theatre:

    A unique and entertaining performance featuring traditional Vietnamese water puppets. Ticket prices are moderate. Distance from the hotel: approximately [distance].
  • Vietnam Museum of Ethnology:

    A fascinating museum showcasing the diverse cultures of Vietnam's ethnic groups. Entry fees are reasonable. Distance from the hotel: approximately [distance].
  • Hanoi Botanical Garden:

    A peaceful oasis in the city, perfect for a relaxing walk amidst lush greenery. Entry fees are low. Distance from the hotel: approximately [distance].

Looking for more fun? See Traveloka’s best deals on Things To Do in Vietnam!

Other Accommodations Near Grand Mercure Hanoi

Looking for alternative accommodation options near Grand Mercure Hanoi? Whether you're seeking luxury or budget-friendly choices, there are several

hotels nearby

to consider. Here are some options based on different star ratings and price points. Remember to check availability and prices directly with the hotels.

  • Luxury Accommodations/5/6 Stars Hotels:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Vietnam!

With its blend of luxury, convenience, and exceptional service, Grand Mercure Hanoi is the perfect choice for your next trip to Hanoi. To make your trip even more convenient, book your flights and accommodation through Traveloka. You can find great deals on

affordable hotels

and

cheap hotels nearby

, ensuring a memorable and stress-free experience. To secure the best deals, start planning your adventure today by booking your

room booking

with Traveloka and even

book cheap air tickets to Vietnam

. Don't delay, start your booking journey with Traveloka and experience the ease and convenience of booking your perfect getaway! For the best deals on

cheap hotels nearby

, visit our website to find the perfect

affordable hotels

for your needs. Start your search for

book cheap hotels

today!

All facilities in Grand Mercure Hanoi

Others Grand Mercure Hanoi
Others

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

General

  • Swimming pool

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Accommodation Policy & General Information in Grand Mercure Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Grand Mercure Hanoi
16
Another facilities in Grand Mercure Hanoi
WiFi in public area, Outdoor pool, Swimming pool, 24-hour Receptionist, TV

Frequently asked question in Grand Mercure Hanoi

Is Grand Mercure Hanoi parking free for hotel guests, and do you offer valet parking services?
Parking at Grand Mercure Hanoi is not complimentary for hotel guests. We do, however, offer a valet parking service for your convenience, providing a secure and efficient way to park your vehicle during your stay. Please enquire at reception for details on pricing and availability for both hotel parking and valet parking services.
Does Grand Mercure Hanoi offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Grand Mercure Hanoi. To clarify, I don't have access to real-time information, including hotel policies. To find out definitively whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. Their contact details should be readily available online.
Does Grand Mercure Hanoi offer free hotel Wi-Fi for guests during their stay?
Yes, Grand Mercure Hanoi provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues connecting to the hotel wifi, don't hesitate to contact reception for assistance.
Where is the nearest MRT station or bus stops nearby Grand Mercure Hanoi? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Grand Mercure Hanoi, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find several things to do nearby, including the iconic Hoan Kiem Lake and the bustling Old Quarter, both easily reachable by bus.
Is Grand Mercure Hanoi a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Grand Mercure Hanoi. To find out if they are a pet friendly hotel, or to discover other animal friendly hotels in Hanoi, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Grand Mercure Hanoi

Traveloka (2)
Other sources (76)
9.2
Exceptional
From 76 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Mercure Hanoi

Number of reviews per page
20
40
Top reviews
Antonina
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great option for Hanoi
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Tracy
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Rajesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Eduardo
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff.
Shlomi Shlomo
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel and rooms are very nice. The only thing I did not like was the toilets in the room. Too high, too small and uncomfortable. No idea who chose those toilets type, but they are not so good. I stay over 100 days a year in hotels. This is probably the most uncomfortable toilet I ever had. I am not talking about the look or all the gadgets in there. I am simply referring to the seat itself. The food in the hotel is absolutely great, loved it.
Read More
LeiChen
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Inconvenience
Natasha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful hotel, lovely room, helpful staff. Convenient location.
Sarah
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great stay. Room was great, breakfast was delicious and beautiful property
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Fabulous. The service was impeccable. Would definitely stay again
Chris
icon-Business
Business
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Choice for breakfast was pretty much only the large buffet.
TUAN
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.
Bilal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The hotel is new and walkable to the old and French quarters. The rooftop pool and bar is nice. Staff were super attentive and friendly. Buffet breakfast has lots of good options.
kim
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Immaculately sanitary/clean, friendly and professional top notch care in every aspect. The Song Spa is AMAZING Giang is an exceptional massage therapist 👌 10/10 I do RECOMMEND stayed 3 nights had spa care 3 days
Chantelle
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I recently had the opportunity to stay at the Grand Mercure Hotel in Hanoi, and I must say, my experience did not live up to the expectations set by its five-star rating. While the hotel certainly offers various features and amenities, many of them felt more like gimmicks than genuine enhancements to the stay. For example, the heated toilet seat seemed excessive and unnecessary. It’s a small detail, but it highlights the mismatch between luxury and practicality. Another frustrating aspect was the automatic bathroom light. If you happen to wake up in the middle of the night and step onto the floor, the light turns on abruptly, waking everyone in the room. This design choice certainly detracted from our comfort. Additionally, the shower water temperature was inconsistent, running cold after just five minutes, which was quite disappointing. The staff at the hotel did not contribute positively to my experience. They were cold and unwelcoming, which made interactions feel uncomfortable. I encountered significant communication issues when trying to add breakfast to my room. After discussing it with multiple staff members, we finally found someone who understood our request, only to be passed along to someone else who insisted that breakfast was not included. This left us feeling frustrated and ultimately led us to walk away without a resolution. The location of the hotel is another downside; there isn’t much within walking distance
Read More
Verified traveler
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

A great stay!. One of our best city stays. The hotel is beautiful and decor selection is impressive. We stayed in the deluxe room and suite which had executive lounge access which came with loads of perks. Location is also very good and a short drive from old quarter. We also used the spa at the hotel which was great. The staff are very attentive and have a wide selection of treatments available. The rooftop bar has a very impressive view and is a nice way to spend evenings.
Read More
Ryan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful five star hotel at exceptional price, highly recommend.
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Very new hotel. Stayed at executive floor with executive lounge access. It was excellent service and food. What I like most was when I met Dung the personal trainer at the gym. He gave me a complimentary 20 mins session. He was so patient and informative and made me feel so motivated to want to improve myself after the session. Al of the hotels, I had stayed so far, this is the first time I had a cimplmentart session with a PT in a hotel. I would definitely want to come back here again
Read More
Nana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Loved this place so much. Design of the hotel is immaculate
Kenneth
icon-Business
Business
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

I stay at about 75 to 90 hotels a year and this was the nicest place I stayed at this past year. From top to bottom, it was superb and I will be back.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Grand Mercure Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.