Question 1

How to book a flight via Traveloka?

Accepted Answer

Booking flights with Traveloka is easy! Simply visit our website or download the Traveloka app, then select "Flights," choose your desired flight, specify your travel dates, and select your airline. Click here to read more about booking details.

Question 2

What payment methods are available?

Accepted Answer

You can make payments through Counter Service, Visa and Mastercard credit or debit cards, K PLUS application, and bank transfers.

Question 3

How to check in online via Traveloka?

Accepted Answer

Online check-in helps you save time by avoiding long queues at the airport. You can check in online through both the Traveloka app or website by following the steps below:

Log in to your account.
Go to "My Bookings" or "Online Check-in" on the homepage, open your e-ticket, and tap "Online Check-in" to proceed.
Fill in online check-in details. After accepting the online check-in policy, fill in your check-in details and tap "Check-in" to confirm your online check-in.
Receive online check-in confirmation. Once online check-in is complete, you can view your boarding pass via your e-ticket or email.
Get your boarding pass. You can view, download, or send the boarding pass to other passengers in the booking on the e-ticket page, completing the online check-in process.

After successful online check-in, you will receive your boarding pass, accessible via your e-ticket or email. Please check the accuracy of all details on your e-ticket. If incorrect, please contact the airline immediately.

Question 4

How early should I get to the airport for a domestic and international flight?

Accepted Answer

For domestic flights, we recommend arriving at the airport at least 2 hours before your scheduled departure time. For international flights, aim to be at the airport at least 3 hours prior to ensure smooth check-in, security checks, and to account for any unexpected delays. It’s better to be early and relaxed than rushing at the last minute, right?!

Question 5

When is the best time to buy airline tickets?

Accepted Answer

Timing is everything when it comes to grabbing airline tickets. Typically, it’s best to book around 4-6 weeks in advance for domestic flights and 2-3 months for international routes. But prices also depend on travel demand, seasonality, and major events. You can always monitor fare trends on Traveloka and set alerts to catch the best deals or promotions!

Question 6

What is the cheapest day to fly to Pontianak?

Accepted Answer

Looking for the cheapest flight tickets to Pontianak? Historically, midweek flights (particularly on Tuesdays and Wednesdays) tend to be cheaper due to lower demand. However, airfares can fluctuate at any time, so if you find a flight to Pontianak at a price you like, book your ticket early!

Question 7

What information do I need to know when booking a flight?

Accepted Answer

When booking a flight, several factors can affect the enjoyment and smoothness of your trip. These include the flight type (direct or with layovers) and the in-flight experience (economy or first-class). Understanding baggage allowances set by each airline is also important. Additionally, consider travel insurance and the airline's booking policies to ensure your trip goes as smoothly as possible.

Question 8

How far in advance should I book an international flight?

Accepted Answer

For international flights, if possible, you should start searching approximately 5-6 months in advance, or at least 3-4 months before departure. This timeframe allows you to find tickets for your desired dates at a good value. However, prices can fluctuate depending on demand, peak travel seasons, and significant events, which may also affect pricing.

Question 9

Do I need a passport and visa to fly between Bintan / Tanjung Pinang to Pontianak?

Accepted Answer

Normally, traveling from Bintan / Tanjung Pinang to Pontianak always requires you to bring documents. For international flights, a passport is always necessary. However, for domestic flights, a passport or visa is usually not required, but you must bring your national ID card. Visa exemption depends on whether you are a citizen of a visa-exempt country, as well as the regulations of the Pontianak country. However, you should always check the visa exemption details for each country before traveling.

Question 10

Why should I book my flight with Traveloka?

Accepted Answer

We offer a wide variety of flight destinations at prices that meet your needs for your best travel experience! Plus, if you're a new customer, you can use the discount code "TRAVELOKA" to get a discount of up to 1,000 THB* (for app bookings). The booking process is also incredibly convenient and easy, with various payment options. And don't worry about online transactions not being secure, because we've selected payment providers with the highest security to serve you! Book your flight with Traveloka, it's easy and worry-free!