Alivio Hotel Cairns

Clean room friendly staff

Staff very courtious. Room was clean and comfortable. Motel is close to amenities, shops and hospital.

The room was spacious and clean

Very Nice Staff

No hot water in the morning.

Staff are super sweet and the coffee is good and cheap downstairs in the bar. Motel is clean, quiet, spacious and comfortable.

I didnt have a swim

Great

The room was clean, cool and quiet and the bed was comfortable. I would happily stay there again.

Ok

Hotel was in a great location for what we needed for our stay in Cairns. Just wished the rooms had balconies and we could let fresh air into the room. Will stay again but next time in a better room. Staff were excellent

Quiet place and walkable to the lively areas

You can't use the stove or the toaster so paying for a kitchen is useless. They want you to sign a 1500$!!! When you complain they say too late you've already paid.

Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.

Caught the proprty on change of ownership. Got a cafe voucher for breakfast. The hotel breakfast was a pass. Otherwise a pleasant stay

Rooms are not serviced daily and access to fresh towels, linen and consumables was difficult

Good place to stay.

Will stay again

Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.

I enjoyed my stay. Property and staff were excellent. Thank you for having me. Regards Nick