Novotel Surfers Paradise

Hotels
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8.0
/10
Very Good
1,580 reviews

What Guests Say About Their Stay

Guest

9.7
/ 10
Comfortable and satisfying service. And very helpful personnel at the front desk and consierge
See original

Ratnawati H.

9.4
/ 10
The location is perfect. It's in the center of Surfers Paradise.

parina

8.5
/ 10
The place is located, bad everywhere.
See original

Rugun E.

9.1
/ 10
Wonderful experience. Strategic location.

Sara

10.0
/ 10
Clean room over looking ocean views. Breakfast was favourite time of day with buffet breakfast yum
In the Area
See Map
Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Others Novotel Surfers Paradise
Others 2 Novotel Surfers Paradise

Discover More About Novotel Surfers Paradise

Location


Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise.

About Novotel Surfers Paradise

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Novotel Surfers Paradise.

All facilities in Novotel Surfers Paradise

Others Novotel Surfers Paradise
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Surfers Paradise

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Surfers Paradise
36
Another facilities in Novotel Surfers Paradise
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Novotel Surfers Paradise

What are available facilities at Novotel Surfers Paradise?
There are top facilites at Novotel Surfers Paradise such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Surfers Paradise?
The standard check-in time at Novotel Surfers Paradise is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Surfers Paradise?
Novotel Surfers Paradise is a 4.0-star hotel.
How many floors does Novotel Surfers Paradise have?
Novotel Surfers Paradise has 36 floors.
Does Novotel Surfers Paradise provide parking?
Yes, Novotel Surfers Paradise provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Surfers Paradise

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (71)
Other sources (1,509)
8.0
Very Good
From 1,509 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Anthony Brian
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

NA
ROOPAM
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast is good. Very busy though. But good quality
Ali
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately, our stay did not meet our expectations. The room was not very clean and there was a lot of noise, which made it difficult to relax. The breakfast was quite limited and lacked variety. However, the location of the hotel was good and convenient. Overall, it was not the experience we were hoping for.
Chantel
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed comfortable, ocean view nice but don’t look down as was staring into some dirty concrete area. Check-in extremely slow!
Peter
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and staff were friendly and helpful
Jeff
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dated
SHENG-BING
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room had some maintenance issues. The toilet was clogged when we arrived, and the electric kettle was broken, which was quite disappointing for a stay at this price point
fabio
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was good. Everything else was average
Christopher
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely wonderful time staying with you Thank you. We did ask the staff member behind the bar on Sunday afternoon if happy hour was still on ??? , the staff member replied that happy hour was still available. We ordered same drinks and was charged full prices 🙃 We didn't say anything at the time and just decided to take the rest of our business elsewhere for the rest of the afternoon. Apart from this small incident we had a wonderful time Thank you Christopher Gale
Read More
Sarah
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Sara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room over looking ocean views. Breakfast was favourite time of day with buffet breakfast yum
Maria
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good just the microwave was $10 and I think that’s crazy
Peggy
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Central location was nice. Bathroom was not clean when I arrived. Dealt with when I let them know. Wifi not great. Couldn’t even go out on balcony without losing it. Pool not available during stay - had to go to another hotel. Breakfast food but very expensive - $45
John
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again.
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Adam
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Do not pay the $42 per person for a breakfast, that doesnt include a barrista coffee. Will 100% never stay here again. The pool was closed and property upkeep terrible. Service to the pool took forever. Breakfast at $84 for 2 people and you get some scrambled egg, beans and basics I would never have paid that had I know. Extremely disappointed.
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Rachael
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was nice, room was a bit disappointing, no door separating the two bedrooms and "bathroom sink" everything was open. Soundproof was bad could hear the clubbing music loud and clear on the street.
Jeungmin
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakkfast was good. Outlook was good.
Maria S
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

,
Dimuth Priyadarshana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great views,and location Close to everything Clean and good facilities Bed was on castors and kept moving around as it was on a hard floor…was a bit annoying.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Surfers Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (71)
Other sources (1,509)
8.0
Very Good
From 1,509 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Anthony Brian
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

NA
ROOPAM
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast is good. Very busy though. But good quality
Ali
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Unfortunately, our stay did not meet our expectations. The room was not very clean and there was a lot of noise, which made it difficult to relax. The breakfast was quite limited and lacked variety. However, the location of the hotel was good and convenient. Overall, it was not the experience we were hoping for.
Chantel
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed comfortable, ocean view nice but don’t look down as was staring into some dirty concrete area. Check-in extremely slow!
Peter
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and staff were friendly and helpful
Jeff
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very dated
SHENG-BING
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room had some maintenance issues. The toilet was clogged when we arrived, and the electric kettle was broken, which was quite disappointing for a stay at this price point
fabio
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location was good. Everything else was average
Christopher
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Absolutely wonderful time staying with you Thank you. We did ask the staff member behind the bar on Sunday afternoon if happy hour was still on ??? , the staff member replied that happy hour was still available. We ordered same drinks and was charged full prices 🙃 We didn't say anything at the time and just decided to take the rest of our business elsewhere for the rest of the afternoon. Apart from this small incident we had a wonderful time Thank you Christopher Gale
Read More
Sarah
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Sara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room over looking ocean views. Breakfast was favourite time of day with buffet breakfast yum
Maria
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good just the microwave was $10 and I think that’s crazy
Peggy
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Central location was nice. Bathroom was not clean when I arrived. Dealt with when I let them know. Wifi not great. Couldn’t even go out on balcony without losing it. Pool not available during stay - had to go to another hotel. Breakfast food but very expensive - $45
John
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was a good size with comfortable beds but the noise from outside was unbearable. The hinterland facing rooms are inundated with noise from the bars/nightclubs directly across the road. I know the location of the hotel is right in the centre of Surfers Paradise so a bit of noise is to be expected, but this was next level. The buffet breakfast was very expensive and very average in quality. All the staff were friendly. When the check in attendant found out it was my daughters birthday she organised for a cupcake to be delivered to our room which was a lovely surprise. There were some positives, but as a family we probably wouldn't stay again.
Read More
Adam
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Do not pay the $42 per person for a breakfast, that doesnt include a barrista coffee. Will 100% never stay here again. The pool was closed and property upkeep terrible. Service to the pool took forever. Breakfast at $84 for 2 people and you get some scrambled egg, beans and basics I would never have paid that had I know. Extremely disappointed.
Read More
Rachael
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was nice, room was a bit disappointing, no door separating the two bedrooms and "bathroom sink" everything was open. Soundproof was bad could hear the clubbing music loud and clear on the street.
Jeungmin
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakkfast was good. Outlook was good.
Maria S
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

,
Dimuth Priyadarshana
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great views,and location Close to everything Clean and good facilities Bed was on castors and kept moving around as it was on a hard floor…was a bit annoying.
Number of reviews per page
20
40