Novotel Surfers Paradise

Hotels
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8.0
/10
Very Good
1,564 reviews

What Guests Say About Their Stay

Guest

9.7
/ 10
Comfortable and satisfying service. And very helpful personnel at the front desk and consierge
See original

Ratnawati H.

9.4
/ 10
The location is perfect. It's in the center of Surfers Paradise.

parina

8.5
/ 10
The place is located, bad everywhere.
See original

Rugun E.

9.1
/ 10
Wonderful experience. Strategic location.

Joyce

10.0
/ 10
I had a beautiful view of the ocean from my room, so was treated to gorgeous sunrise from the balcony. As the hotel is very central, it can be a bit noisy at night but that should ease up by 10pm.
In the Area
See Map
Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Surfers Paradise

Cnr of Surfers Paradise Blvd, and Hanlan Street, Surfers Paradise, Gold Coast, Queensland, Australia, 4217
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Discover More About Novotel Surfers Paradise

Location


Staying at Novotel Surfers Paradise is a good choice when you are visiting Surfers Paradise.

About Novotel Surfers Paradise

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Novotel Surfers Paradise.

All facilities in Novotel Surfers Paradise

Others Novotel Surfers Paradise
Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge
  • Bus/truck parking

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Novotel Surfers Paradise

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Novotel Surfers Paradise
36
Another facilities in Novotel Surfers Paradise
Concierge, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking

Frequently asked question in Novotel Surfers Paradise

What are available facilities at Novotel Surfers Paradise?
There are top facilites at Novotel Surfers Paradise such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Surfers Paradise?
The standard check-in time at Novotel Surfers Paradise is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Novotel Surfers Paradise?
Novotel Surfers Paradise is a 4.0-star hotel.
How many floors does Novotel Surfers Paradise have?
Novotel Surfers Paradise has 36 floors.
Does Novotel Surfers Paradise provide parking?
Yes, Novotel Surfers Paradise provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Surfers Paradise

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (72)
Other sources (1,492)
8.0
Very Good
From 1,492 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Starry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, beautiful view, complementary breakfast, staff
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great rooms, comfortable bed and pricing was awesome for area
Carl
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The shower / bath had not been cleaned the door handle was for the toilet was broken I was told that the room I booked was facing the ocean well not the case at all and there was not even a toaster in the room or plates or bowls or knives or forks absolutely appalling and I’m going to be looking for a full refund of my money I know that they don’t tell you when you book the room online that you also get stung for the parking that should be provided in the price of the room not charge extra to the customer because you can’t park on the street anywhere
Read More
Jess
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was pretty run down. Had Ants crawling across the counter and the shower leaked really bad which flooded the bathroom. Staff charged our account for parking when it was agreed we would pay cash. Bar took 40 minutes to make 2 drinks.
simon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good
Joyce
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a beautiful view of the ocean from my room, so was treated to gorgeous sunrise from the balcony. As the hotel is very central, it can be a bit noisy at night but that should ease up by 10pm.
Charlotte
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, concierge Michael was very helpful Property was undergoing upgrades but did not affect the use of the amenities at all Very enjoyable stay
Emma
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful room, great lighting, stunning view, very comfortable stay!
Sharon
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool couldn't be used during the day and there was no notification at the time of booking, we would have stayed elsewhere if we knew. Room service was hit and miss. Breakfast was good
Greg
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good clean etc but shower water spills into floor possibly a trip hazard otherwise fine
dave
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was well priced and was happy what I got for my money
warren
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed here with friends, was handy to tram and everything else around Surfers.
Sam
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was ok. The buffet breakfast was ok. Not great, a bit unhygienic with jars of peanut butter and Nutella and communal knives in there.
Trav
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, staff helpful and beautiful room
Khalood
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms amazing location
Elena
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport
rebecca dorothy
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room little outdated friendly staff 100% recommened
Jeffrey
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. I was surprised the floors weren't carpet but I didn't mind
Blake
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great, freshly renovated and clean. Views were even more amazing.
Lorraine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a friendly welcome & got a room upgrade ,room was wonderfull ,cleaned each day & fabulous sea view. Breakfast was perfect so much choice & great times 6.30-10am Even thou pool wasnt open till 4pm due to renovations ,we could use another at sister hotel . Thankyou a great stay & location.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Novotel Surfers Paradise

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Novotel Surfers Paradise

Traveloka (72)
Other sources (1,492)
8.0
Very Good
From 1,492 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Novotel Surfers Paradise

Number of reviews per page
20
40
Top reviews
Starry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, beautiful view, complementary breakfast, staff
Nicholas
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great rooms, comfortable bed and pricing was awesome for area
Carl
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The shower / bath had not been cleaned the door handle was for the toilet was broken I was told that the room I booked was facing the ocean well not the case at all and there was not even a toaster in the room or plates or bowls or knives or forks absolutely appalling and I’m going to be looking for a full refund of my money I know that they don’t tell you when you book the room online that you also get stung for the parking that should be provided in the price of the room not charge extra to the customer because you can’t park on the street anywhere
Read More
Jess
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was pretty run down. Had Ants crawling across the counter and the shower leaked really bad which flooded the bathroom. Staff charged our account for parking when it was agreed we would pay cash. Bar took 40 minutes to make 2 drinks.
simon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

good
Joyce
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a beautiful view of the ocean from my room, so was treated to gorgeous sunrise from the balcony. As the hotel is very central, it can be a bit noisy at night but that should ease up by 10pm.
Charlotte
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, concierge Michael was very helpful Property was undergoing upgrades but did not affect the use of the amenities at all Very enjoyable stay
Emma
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wonderful room, great lighting, stunning view, very comfortable stay!
Sharon
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool couldn't be used during the day and there was no notification at the time of booking, we would have stayed elsewhere if we knew. Room service was hit and miss. Breakfast was good
Greg
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good clean etc but shower water spills into floor possibly a trip hazard otherwise fine
dave
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was well priced and was happy what I got for my money
warren
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed here with friends, was handy to tram and everything else around Surfers.
Sam
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was ok. The buffet breakfast was ok. Not great, a bit unhygienic with jars of peanut butter and Nutella and communal knives in there.
Trav
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location, staff helpful and beautiful room
Khalood
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms amazing location
Elena
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

the Novotel is all about location and this hotel is smack bang in the middle of surfers with great views and easy accessibility to public transport
rebecca dorothy
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room little outdated friendly staff 100% recommened
Jeffrey
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. I was surprised the floors weren't carpet but I didn't mind
Blake
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was great, freshly renovated and clean. Views were even more amazing.
Lorraine
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a friendly welcome & got a room upgrade ,room was wonderfull ,cleaned each day & fabulous sea view. Breakfast was perfect so much choice & great times 6.30-10am Even thou pool wasnt open till 4pm due to renovations ,we could use another at sister hotel . Thankyou a great stay & location.
Number of reviews per page
20
40