Hôtel Spa Excelsior

Great and cozy. Pool Area was really hot though. Great spa area outdoor.

Yes the staff is very nice

le personnel est toujours très courtois

La chambre était très propre, le personnel très courtois.

Front desk staff were lovely

Chambre propre mais vieillot, a besoin d’un peu d’amour. Très bon rapport qualité prix

All was perfect, the staff was kind and communication was good. I recommand

Nice

Staff-super ! Nice pool ! Clean room ! Bed - could be more confortable

We were looking for a quick romantic weekend getaway... We had a remarkable time between massages, finnish sauna, jacuzzi and indoor pool... We stayed in the President suite which was clean, spacious and cozy. We are looking forward to other great weekend ahead!

Parking was easy and the restaurant had a great menu for the new year party.

The staff were very courteous and the room was clean. However, there was no shampoo or conditioner provided at the property

Staff is friendly. Pool was nice.

Very old, no salt in driveway eventhough there was hail

Remote control of TV didn't work properly, we couldn't control the volume and had to stand up to change it all the time. Also there's no the option to control heating inside thr room. Was too hot and generator worked too loud. One of us couldn't sleep the whole night.

Room spotless. Nice pool & dinner. Wasn't t brave enough to step out into the snow to try out the sauna.

Very clean hotel and room, access to dry Sauna and several hot pools. Staff was really welcoming and available without pushing to much. Same good experience with the restaurant in the Hotel. Excellent service and food!😍

Although the staff was nice, the rest was not so good. We got there on Tuesday night, we declined room service as we stated we had only gotten there past 8:30pm therefore, we didn't need room service. And we never were offered room service before we left on Friday at 11:30am. We expected room service on Thursday, but by 4pm, we realized it was not going to happen. We had to ask for new towels, take our own trash out to a room in the lobby and we had to take our dirty towels there. We had two rooms and we had to do the same for both rooms. My daughter and hubby had to work remotely and the WIFI stopped working midday and was installe for the rest of our stay. And it was so cold at the hotel restaurant that we had to rush to eat so we did not catch a cold. Other guests were complaining. They were using space heaters but it was not enough. It is sad as it is a really nice place.

Le chauffage ne fournissait pas il fesait froid.

Clean room ,staff very kind, parking was easy , breakfast was good. Massage was excellent. Only 1 problem i was on 3th and no hot water to take a shower.