Mount Royal Hotel

Hotels
9.0
/10
Exceptional
1,329 reviews

What Guests Say About Their Stay

Shane

10.0
/ 10
Comfortable room in the heart of downtown. Easy parking and rooftop hottub

Lemmon

10.0
/ 10
Rooms were amazing and the hot tubs were super nice! Will definitely be back!

Sean

10.0
/ 10
Clean room, very friendly staff, great food at restaurant brazen & two awesome hot tubs
In the Area
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138 Banff Avenue, Alberta, Canada, T1L 1A7

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Mount Royal Hotel is a hotel is located at Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mount Royal Hotel

138 Banff Avenue, Alberta, Canada, T1L 1A7
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Discover More About Mount Royal Hotel

General


Near North American Ski Lift

Location


With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 13.2 mi (21.2 km) from Banff National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Canada House Gallery - 0.2 km / 0.1 mi
Banff Legacy Trail - 0.2 km / 0.1 mi
Canadian Ski Museum West - 0.2 km / 0.2 mi
Banff Lake Louise Tourism Bureau - 0.3 km / 0.2 mi
Banff Park Museum - 0.3 km / 0.2 mi
Banff National Park Information Centre - 0.3 km / 0.2 mi
Bow River - 0.4 km / 0.2 mi
Whyte Museum of the Canadian Rockies - 0.4 km / 0.2 mi
Central Park - 0.4 km / 0.3 mi
Banff Cascades of Time Gardens - 0.7 km / 0.4 mi
Buffalo Nations Luxton Museum - 0.9 km / 0.6 mi
Banff Centre for Arts and Creativity - 1 km / 0.7 mi
Walter Phillips Gallery - 1.2 km / 0.7 mi
Victoria Glacier - 1.2 km / 0.7 mi
Tunnel Mountain Trail - 1.4 km / 0.9 mi

The preferred airport for Mount Royal Hotel is Calgary International Airport (YYC) - 137.9 km / 85.7 mi

Facilities


Spend the day on the slopes, or enjoy other recreational amenities, which include a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Dining


Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.

Rooms


Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

All facilities in Mount Royal Hotel

Bar, Cafe and Lounge Mount Royal Hotel
Bar, Cafe and Lounge
Swimming Pool Mount Royal Hotel
Swimming Pool
Entertainment Facility Mount Royal Hotel
Entertainment Facility
Functional Hall Mount Royal Hotel
Functional Hall
Common Space Mount Royal Hotel
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Airport transfer
  • Bicycle storage
  • Ski shuttle
  • Storage

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor facilities
  • TV lounge
  • Library

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • Free WiFi
  • Internet point

General

  • Fireplace in lobby
  • Parking

Nearby Facilities

  • Souvenir shop
  • ATM/Banking

Accessibilty

  • Braille or raised signage

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Mount Royal Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available
  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults, and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 02:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mount Royal Hotel
133
Number of floors in Mount Royal Hotel
3
Another facilities in Mount Royal Hotel
Laundry service, Multilingual staff, Wedding service, Porter, 24-hour Receptionist

Frequently asked question in Mount Royal Hotel

What are available facilities at Mount Royal Hotel?
There are top facilites at Mount Royal Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mount Royal Hotel?
The standard check-in time at Mount Royal Hotel is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
Does Mount Royal Hotel provide breakfast?
Yes, Mount Royal Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mount Royal Hotel?
Mount Royal Hotel is a 3.0-star hotel.
How many floors does Mount Royal Hotel have?
Mount Royal Hotel has 3 floors.
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More Reviews from Other Guests in Mount Royal Hotel

9.0
Exceptional
From 1,329 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mount Royal Hotel

Number of reviews per page
20
40
Top reviews
Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here for five nights while visiting Banff. The location is excellent and makes it easy to explore the town on foot. The amenities in the room were adequate, with working towels, safe, fridge, and kettle. Staff were friendly on the first evening, and overall the stay was acceptable, but several issues affected the experience, especially given the price. The room itself felt mediocre. The electrical outlets at the nightstand did not work properly. Maintenance briefly looked at the issue but did not bring tools and advised they could not fix it. Upon arrival, the bed sheets and pillowcases had visible stains. We requested cleaning twice during our stay. The first time, the sheets we placed on the floor were put back on the bed without being changed. The second request was eventually handled and the sheets were replaced. The bathroom was not properly cleaned during the stay, with the shower and sink remaining dirty, and toilet paper was not restocked unless we called, at which point only one roll was provided. The room fan was quite loud, which made sleeping difficult unless kept on a low setting. While this may be expected in an older building, it still impacted comfort. Parking was also challenging, with limited scattered spots that required checking frequently after leaving with the car. The property listing mentions a shuttle bus, but this was not directly offered. Staff explained they could only suggest third-party providers rather than arrange transportation, which
Read More
Tim
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel management was very disappointing
Shane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room in the heart of downtown. Easy parking and rooftop hottub
Lemmon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were amazing and the hot tubs were super nice! Will definitely be back!
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our favourite place. Will always be back.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and perfectly located in banff
Jean Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Le personnel fut très gentil et avenant
Yelena
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly and accommodating staff, clean and comfortable, great location
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spotless, great staff, close to Everything
Amber
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and easy to check in and out!
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, we had a king suite and there was enough room for the two of us to comfortably get around and sit to enjoy a glass of wine - even when our apres-ski days created a huge mess! Incredible location, decent rates, on-site parking, nice lobby restaurant - I would definitely return. The only semi-negative comment would be that to any hotel suite designers out there - MORE STORAGE AND HANGING SPACE! Even just hooks on a wall would have been helpful. They had nice "furniture pieces" in the room, but with ski clothing and going out clothes and lounge clothes there really wasn't a place to put everything so it just ended up on the floor. Not the end of the world though - I would definitely return to this hotel.
Read More
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, very friendly staff, great food at restaurant brazen & two awesome hot tubs
Amirmahan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could have been better
Yannicia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room could have been a little cleaner, but overall the hotel was very nice.
helen
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was good. Room was a bit hard to find. Lots of rights and lefts and a bit of walk to the elevator but its conveniently located and i would stay there again.
Daniel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were small, but quite clean, well appointed. The staff were extremely friendly and helpful. One of the hot tubs was down for maintenance which made access a challenge. Definitely a good value.
Gail
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was ridiculously small, especially considering it had a king-size bed. Basically, the king bed and 2 night stands took up almost the entire width of the room (with maybe an extra 2 feet to spare). It wasn't much better lengthwise. The room had one small window that overlooked the roof with pipes etc. You had a partial mountain view if you sat right in front of the window. The whole room felt very cramped and uncomfortable which was especially distressing because one person wasn't skiing and spent a lot of time in the room. Additionally, the carpets were stained, and nothing felt very clean. The whole hotel had sort of a shabby feel to it. Not impressed! I will say that the hotel is in a good location if you want to be in the center of town.
Read More
Karine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very welcoming, courteous and helpful. The rooms were also nice and we enjoyed roof top hot tub.
Dominique
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, in the middle of the action, good food, and easy to walk to everything. I would stay again.
Christina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had the most amazing time, the staff were wonderful, the food was amazing & the hot tub was the best place to go after a day walking around town. Will go back again!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Mount Royal Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,329 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mount Royal Hotel

Number of reviews per page
20
40
Top reviews
Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here for five nights while visiting Banff. The location is excellent and makes it easy to explore the town on foot. The amenities in the room were adequate, with working towels, safe, fridge, and kettle. Staff were friendly on the first evening, and overall the stay was acceptable, but several issues affected the experience, especially given the price. The room itself felt mediocre. The electrical outlets at the nightstand did not work properly. Maintenance briefly looked at the issue but did not bring tools and advised they could not fix it. Upon arrival, the bed sheets and pillowcases had visible stains. We requested cleaning twice during our stay. The first time, the sheets we placed on the floor were put back on the bed without being changed. The second request was eventually handled and the sheets were replaced. The bathroom was not properly cleaned during the stay, with the shower and sink remaining dirty, and toilet paper was not restocked unless we called, at which point only one roll was provided. The room fan was quite loud, which made sleeping difficult unless kept on a low setting. While this may be expected in an older building, it still impacted comfort. Parking was also challenging, with limited scattered spots that required checking frequently after leaving with the car. The property listing mentions a shuttle bus, but this was not directly offered. Staff explained they could only suggest third-party providers rather than arrange transportation, which
Read More
Tim
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel management was very disappointing
Shane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Comfortable room in the heart of downtown. Easy parking and rooftop hottub
Lemmon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were amazing and the hot tubs were super nice! Will definitely be back!
Kyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our favourite place. Will always be back.
Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and perfectly located in banff
Jean Pierre
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Le personnel fut très gentil et avenant
Yelena
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Friendly and accommodating staff, clean and comfortable, great location
Brandon
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Spotless, great staff, close to Everything
Amber
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean and easy to check in and out!
Brian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean, we had a king suite and there was enough room for the two of us to comfortably get around and sit to enjoy a glass of wine - even when our apres-ski days created a huge mess! Incredible location, decent rates, on-site parking, nice lobby restaurant - I would definitely return. The only semi-negative comment would be that to any hotel suite designers out there - MORE STORAGE AND HANGING SPACE! Even just hooks on a wall would have been helpful. They had nice "furniture pieces" in the room, but with ski clothing and going out clothes and lounge clothes there really wasn't a place to put everything so it just ended up on the floor. Not the end of the world though - I would definitely return to this hotel.
Read More
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, very friendly staff, great food at restaurant brazen & two awesome hot tubs
Amirmahan
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Could have been better
Yannicia
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room could have been a little cleaner, but overall the hotel was very nice.
helen
icon-Leisure
Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was good. Room was a bit hard to find. Lots of rights and lefts and a bit of walk to the elevator but its conveniently located and i would stay there again.
Daniel
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Rooms were small, but quite clean, well appointed. The staff were extremely friendly and helpful. One of the hot tubs was down for maintenance which made access a challenge. Definitely a good value.
Gail
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was ridiculously small, especially considering it had a king-size bed. Basically, the king bed and 2 night stands took up almost the entire width of the room (with maybe an extra 2 feet to spare). It wasn't much better lengthwise. The room had one small window that overlooked the roof with pipes etc. You had a partial mountain view if you sat right in front of the window. The whole room felt very cramped and uncomfortable which was especially distressing because one person wasn't skiing and spent a lot of time in the room. Additionally, the carpets were stained, and nothing felt very clean. The whole hotel had sort of a shabby feel to it. Not impressed! I will say that the hotel is in a good location if you want to be in the center of town.
Read More
Karine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very welcoming, courteous and helpful. The rooms were also nice and we enjoyed roof top hot tub.
Dominique
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, in the middle of the action, good food, and easy to walk to everything. I would stay again.
Christina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had the most amazing time, the staff were wonderful, the food was amazing & the hot tub was the best place to go after a day walking around town. Will go back again!
Number of reviews per page
20
40