What do past guests say about New Holgate?

New Holgate is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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New Holgate

Name: New Holgate
Address: 106-108 Holgate Rd, York, England, YO24 4BB, 106-108 Holgate Rd, YO24 4BB, England
Rating: 9.1

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9.1

/10

Exceptional

229 reviews

What Guests Say About Their Stay

Caren

10.0

/ 10

Room was amazing Bathroom was excellent with everything you need. Really good location from transport links and city centre Will definitely use again.

David

10.0

/ 10

We stayed in room 1. We had read some bad reviews, but we had no problems. It was on the ground floor (no stairs) next to the front door. We both had a good nights sleep. There were the usual hot drinks facilities in the room. There was a walk modern walk in shower. The staff were friendly, cheerful and helpful and we were given fresh milk on arrival. Breakfast (English cooked) was wonderful and well presented. There was secured parking at the rear of the property at the cost of £20 a day. The hotel is on the outskirts of York, about a 15 to 20 minutes walk in a nice area.

Paul

10.0

/ 10

The hotel is full of quirky little seats and corridors. The staff were extremely helpful and polite. They went out of their way to make us feel welcome and at ease. The room was one of the best sizes and layouts for the cost we've stayed in the the bathrooms are excellent. The showers are double size walk in with waterfall nozzles and excellent finish. Would thoroughly recommend.

In the Area

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106-108 Holgate Rd, York, England, YO24 4BB

Main Facilities

Restaurant

Parking

WiFi

New Holgate is a hotel is located at York.

What's around New Holgate

106-108 Holgate Rd, York, England, YO24 4BB

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Discover More About New Holgate

General
In York (Holgate)

Location
With a stay at New Holgate in York (Holgate), you'll be within a 5-minute drive of York Racecourse and York Minster. This hotel is 1.5 mi (2.4 km) from Shambles and 2.5 mi (4.1 km) from University of York.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Bar Convent Museum - 0.7 km / 0.4 mi
West Bank Park - 0.8 km / 0.5 mi
Micklegate Bar - 0.8 km / 0.5 mi
Holgate Windmill - 0.8 km / 0.5 mi
National Railway Museum - 1.2 km / 0.7 mi
York Cold War Bunker - 1.2 km / 0.8 mi
Yorvik Brass Rubbing Centre - 1.4 km / 0.9 mi
Yorkshire Museum Gardens - 1.5 km / 0.9 mi
York Grand Opera House - 1.5 km / 0.9 mi
York Dungeon - 1.5 km / 0.9 mi
York City Walls - 1.5 km / 1 mi
Coppergate Shopping Centre - 1.6 km / 1 mi
St Mary's Lodge - 1.6 km / 1 mi
Hospitium - 1.6 km / 1 mi
Jorvik Viking Centre - 1.6 km / 1 mi

The preferred airport for New Holgate is Leeds (LBA-Leeds Bradford) - 49.5 km / 30.8 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services and luggage storage. Self parking (subject to charges) is available onsite.

Dining
Take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms
Stay in one of 12 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in New Holgate

Common Space

Others

Restaurant

General

Banquet
Parking

Public Facilities

Parking
Smoke-free area

Hotel Services

Laundry service
Luggage storage

Transportation

Secure parking

Food and Drinks

Breakfast

Things to Do

Garden

Connectivity

Free WiFi

Accommodation Policy & General Information in New Holgate

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 11:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

, The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Restaurant, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 20:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at New Holgate	12
Another facilities in New Holgate	Banquet, Smoke-free area, Laundry service, Luggage storage, Secure parking

Frequently asked question in New Holgate

What are available facilities at New Holgate?

There are top facilites at New Holgate such as Restaurant, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at New Holgate?

The standard check-in time at New Holgate is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00

Does New Holgate provide breakfast?

Yes, New Holgate provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of New Holgate?

New Holgate is a 4.0-star hotel.

How many rooms are available at New Holgate?

New Holgate has 12 rooms in total.

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More Reviews from Other Guests in New Holgate

Overall Ratings & Reviews New Holgate

Traveloka (1)

Other sources (228)

9.2

Exceptional

From 228 reviews

Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews New Holgate

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Top reviews

Gemma

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Well taken care of bedrooms. The bath is great.

Sarah

with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very nice hotel and clean

Caren

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was amazing Bathroom was excellent with everything you need. Really good location from transport links and city centre Will definitely use again.

David

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Paul

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Julie

with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We were expecting something special for the £175 we paid for this “deluxe” double. We were very disappointed to be given a ground floor, small double. This was next to the front door and on the fairly busy road. Disturbed by a drunken hen party knocking on the door as they couldn’t be bothered to find their key. The onsite staff had gone by 5:30 when they’re supposed to be there until 8:00pm. Our room was really hot. We had to ring the emergency number for a fan, the manager living half an hour away arranged for another staff member to come back. He gave us two fans and acknowledged this room was hot. The two fans were on from the moment we got them to us leaving. . Couldn’t have the window open overnight as we were on the ground floor and the windows were bottom opening sash windows. Had to keep the very thick curtains closed, again because we were on the ground floor. We would not have booked a ground floor room had we known and being next to the front door was very noisy. Our room didn’t feature on any of the photos available when booking, no surprise really. The staff were all friendly but it’s poor when there’s no one available from 5:30pm to 6:00 am for the price paid. Needless to say this hotel was a disappointment and overpriced and we would not recommend it.

pete

with Partner

8.0

/10

Reviewed 16 week(s) ago

The New Holgate is a great little Hotel, handy for walking into York, comfy bed, really nice staff and tasty breakfast. It was great!

Joao

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Good hotel, modern and clean. The biggest problem was the noise around the room, which was facing a busy road, windows did not isolate the noise and was next to the kitchen, which means lots noise when cooking and cleaning early in the morning. The other issue was the heat, even though it was not that warm outside, the room was very hot, and the window barely opens. Ended up leaving early because we couldn't sleep, unfortunately they did not want to refund the last night.

Gavin

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

From the moment we walked through the door to the moment we left The New Holgate was warm, friendly and relaxing. The guy that was on reception was so helpful and showed us to our room. The room was spotless and very inviting. The bathroom clean and everything as it should be. Checking in and out on the email that was sent made it seamless and gave us a little extra time to relax. The hotel is situated far enough from the centre of York to be peaceful but close enough to walk there in approx. 10 mins. The only down side being really picky was the water pressure for both the shower and bath. The shower almost trickled out and the bath took and eternity to fill. That being said it wasn't enough to ruin our stay. We would highly recommend and will certainly be returning.

Jonathan

Friends and Family Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Couldn't find fault - will be back

Ben

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

On arrival the staff were very friendly. The room was clean and WiFi was very good. Would happily stay again

Sarah

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Lovely room and welcoming staff that are very helpful

David

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Owen was brilliant. Very helpful and informative. The rooms was perfect. A lovely hotel. Will not hesitate to stay there again on my next trip to York

Lisa

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Very disappointed with our stay at The New Holgate Hotel (27 Feb – 1 Mar 2026). My son bought a Saturday night Double Deluxe room as a gift (£149). I phoned to add Friday and was quoted £128 with free parking for my husband’s disability badge. A manager later rang and promised to match the original price. On arrival we were charged £210 for the extra night with an abrupt reception response and no explanation. Total came to ~£350 instead of the expected ~£270. Despite knowing about the disability badge, we were given a top-floor room with stairs only. My husband (post-stroke, heart condition) struggled badly to reach it. The room didn’t match the booking: confirmation stated a bath, but we had only a shower. The hotel felt largely unmanned – on our first night the front door was left wide open, anyone could walk in. Very unsafe. The building is basically an old house tarted up: creaky stairs, constant noise from people coming and going, impossible to sleep. Advertised as “spa-like” but it was just a standard, basic hotel. We were even given a cheap plastic wedge to prop the window open – it felt dangerous and nearly trapped my fingers. At checkout they said the Saturday payment would be taken the next day, even though my son had already paid in full in December. I emailed requesting a breakdown of the £210 charge, confirmation we weren’t double-billed, clarification of the room type, and an explanation for allocating a disabled guest a stairs-only room. No reply still.

Miss Eleanor

with Partner

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Lovely friendly approachable staff on arrival and great cosy spacious room.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.