Thistle London Heathrow Terminal 5

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8.2
/10
Very Good
3,697 reviews

What Guests Say About Their Stay

Marzaini Z.

9.7
/ 10
great place good food simply awesome

John

10.0
/ 10
If you are visiting London, this is an excellent place to stay. It’s convenient to everything.

John

10.0
/ 10
Happy with the stay. Have stayed here before. All staff very friendly and helpful. Did have an issue with the shower not working very well but reported to staff who offered to send maintence but we were checking out anyway. Thank you to all staff. Will be returning.

Haya

10.0
/ 10
Just what is needed. Clean simple hotel room. The staff was very helpful and nice. The pods were very convenient and the restaurant overlooking the planes landing was a bonus.
In the Area
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Bath Road, Longford, Hillingdon, London, England, UB7 0EQ

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Thistle London Heathrow Terminal 5 is a hotel is located at Hillingdon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Thistle London Heathrow Terminal 5

Bath Road, Longford, Hillingdon, London, England, UB7 0EQ
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General


In West Drayton (Heathrow Villages)

Location


Located in West Drayton (Heathrow Villages), Thistle London Heathrow Terminal 5 is within a 15-minute drive of Windsor Castle and Pinewood Studios. This hotel is 7.5 mi (12.1 km) from Twickenham Stadium and 7.7 mi (12.4 km) from Thorpe Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Airport Bowl - 3.7 km / 2.3 mi
Stockley Park - 4.9 km / 3.1 mi
Brunel University - 7.1 km / 4.4 mi
River Thames - 8 km / 5 mi
Thames Path - 8.1 km / 5 mi
Windsor Castle - 10.7 km / 6.6 mi
Eton College - 10.8 km / 6.7 mi
Osterley Park and House - 11.5 km / 7.1 mi
Twickenham Stadium - 12.1 km / 7.5 mi
Frogmore House - 12.3 km / 7.6 mi
Pinewood Studios - 12.3 km / 7.7 mi
Runnymede - 12.4 km / 7.7 mi
Thorpe Park - 12.4 km / 7.7 mi
Syon Park - 12.4 km / 7.7 mi
Royal Holloway, University of London - 12.9 km / 8 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.1 km / 2.5 mi
Farnborough (FAB) - 39.5 km / 24.6 mi
London City Airport (LCY) - 102.8 km / 63.9 mi
Gatwick Airport (LGW) - 69.6 km / 43.2 mi
Luton Airport (LTN) - 60.3 km / 37.5 mi

Facilities


Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and a banquet hall.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in West Drayton? This hotel has 5490 square feet (510 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


For lunch or dinner, stop by Aviator Sports Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 266 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Thistle London Heathrow Terminal 5

Bar, Cafe and Lounge Thistle London Heathrow Terminal 5
Bar, Cafe and Lounge
Functional Hall Thistle London Heathrow Terminal 5
Functional Hall
Common Space Thistle London Heathrow Terminal 5
Common Space
Lobby Thistle London Heathrow Terminal 5
Lobby
Accommodation Services Thistle London Heathrow Terminal 5
Accommodation Services

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Thistle London Heathrow Terminal 5

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Thistle London Heathrow Terminal 5
266
Number of floors in Thistle London Heathrow Terminal 5
1
Another facilities in Thistle London Heathrow Terminal 5
Wedding service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Thistle London Heathrow Terminal 5

What are available facilities at Thistle London Heathrow Terminal 5?
There are top facilites at Thistle London Heathrow Terminal 5 such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Thistle London Heathrow Terminal 5?
The standard check-in time at Thistle London Heathrow Terminal 5 is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Thistle London Heathrow Terminal 5 provide breakfast?
Yes, Thistle London Heathrow Terminal 5 provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Thistle London Heathrow Terminal 5?
Thistle London Heathrow Terminal 5 is a 3.5-star hotel.
How many floors does Thistle London Heathrow Terminal 5 have?
Thistle London Heathrow Terminal 5 has 1 floors.
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More Reviews from Other Guests in Thistle London Heathrow Terminal 5

8.2
Very Good
From 3,692 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Thistle London Heathrow Terminal 5

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

If you are visiting London, this is an excellent place to stay. It’s convenient to everything.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location if travelling to Heathrow Terminal 5 , with local bus stop outside Great view of planes
Nicole
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were helpful, we were initially put on the 3rd floor however with there being no lift we ask to be located on the ground floor. Staff changed our room no questions asked
Daniel Jonathan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect for a quick stay to get to terminal 5
Laura
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived very late at night after a delayed flight. Jobin at reception was extremely helpful and considerate. The room was comfortable and there was a good selection of hot and cold food for breakfast
Michael
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I specifically booked this hotel because of the Pod to Heathrow. Nowhere on the site do they let you know it’s out of action and nor did the staff tell me that was the case at check-in. In fact she led me to believe it was working when she told me how to use it, gave me a printout of how to work it and then charged me £8.50 to use it. Instead one is paying £8.50 to use a replacement bus service. Very disappointed that I was misled and will not stay at Thistle again.
Read More
John
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Happy with the stay. Have stayed here before. All staff very friendly and helpful. Did have an issue with the shower not working very well but reported to staff who offered to send maintence but we were checking out anyway. Thank you to all staff. Will be returning.
james
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air con in room useless
Clare
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super easy to get to the pod.
Haya
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just what is needed. Clean simple hotel room. The staff was very helpful and nice. The pods were very convenient and the restaurant overlooking the planes landing was a bonus.
George
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable for an overnight stay. The check-in process, which included passport scans and nominal credit card charges even for prepaid accommodations, was far more complex and annoying than that in other hotels. The hotel is not in a particularly convenient location, with few nearby amenities, and despite the hotel name, it is not within walking distance of Terminal 5, though there is (quick and seemingly reliable) public bus service to and from the airport.
Read More
Cathy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First of all, we’d stay here again. The positives were the location and access to transit to and from the airport, the Aviator Lounge with their excellent food and views of airplanes and the staff was incredibly friendly and helpful. The negatives were ‘well used’ rooms, cleanliness was sub par (we found thick dust in a number of areas) and dated fixtures and few missing and amenities that we’re used to having in hotels (face cloths and tissues)
Read More
Alexandra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean space and friendly helpful staff
Marie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location when flying from terminal 5. We used the pods to the terminal in the morning which was super convenient. Arrived relatively late so didn’t use the restaurant etc, shop was expensive if you wanted drinks etc, take a bottle of water with you.
Debbie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient for the pod. Rooms are tired but ok for a few hours if you an early flight.
Rim
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location on sea front, clean and very helpful staff
Julie
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super convenient for Heathrow terminal 5 and good value. Be sure to get a ground floor room if you have heavy luggage as there is no lift. The bus from Heathrow arrivals takes no more than 5 minutes (two stops) to get to the hotel. Check out in the morning was easy and using the pods to get to Terminal 5 for an early flight is really easy and a great experience. Will definitely stay here again for early flights.
Read More
Yan
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location close to T5 and the driverless pods are excellent. Check in was quick and very friendly. Bar staff wete excellent and bar menu was above average. Loved the large viewing balcony overlooking Heathrow runway.
Michaela
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building is not the newest but the friendly and helpful staff and the location make up for it
Liz
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really convenient for T5, whilst the building can;t hide it's age, our upgraded room was very good with a new bathroom Points lost for no TV remote, and reception not answering phone, and hook falling of back of 'new' bathroom door,
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Thistle London Heathrow Terminal 5

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 3,692 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Thistle London Heathrow Terminal 5

Number of reviews per page
20
40
Top reviews
John
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

If you are visiting London, this is an excellent place to stay. It’s convenient to everything.
Heather
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location if travelling to Heathrow Terminal 5 , with local bus stop outside Great view of planes
Nicole
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were helpful, we were initially put on the 3rd floor however with there being no lift we ask to be located on the ground floor. Staff changed our room no questions asked
Daniel Jonathan
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect for a quick stay to get to terminal 5
Laura
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived very late at night after a delayed flight. Jobin at reception was extremely helpful and considerate. The room was comfortable and there was a good selection of hot and cold food for breakfast
Michael
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I specifically booked this hotel because of the Pod to Heathrow. Nowhere on the site do they let you know it’s out of action and nor did the staff tell me that was the case at check-in. In fact she led me to believe it was working when she told me how to use it, gave me a printout of how to work it and then charged me £8.50 to use it. Instead one is paying £8.50 to use a replacement bus service. Very disappointed that I was misled and will not stay at Thistle again.
Read More
John
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Happy with the stay. Have stayed here before. All staff very friendly and helpful. Did have an issue with the shower not working very well but reported to staff who offered to send maintence but we were checking out anyway. Thank you to all staff. Will be returning.
james
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air con in room useless
Clare
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super easy to get to the pod.
Haya
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Just what is needed. Clean simple hotel room. The staff was very helpful and nice. The pods were very convenient and the restaurant overlooking the planes landing was a bonus.
George
icon-
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable for an overnight stay. The check-in process, which included passport scans and nominal credit card charges even for prepaid accommodations, was far more complex and annoying than that in other hotels. The hotel is not in a particularly convenient location, with few nearby amenities, and despite the hotel name, it is not within walking distance of Terminal 5, though there is (quick and seemingly reliable) public bus service to and from the airport.
Read More
Cathy
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First of all, we’d stay here again. The positives were the location and access to transit to and from the airport, the Aviator Lounge with their excellent food and views of airplanes and the staff was incredibly friendly and helpful. The negatives were ‘well used’ rooms, cleanliness was sub par (we found thick dust in a number of areas) and dated fixtures and few missing and amenities that we’re used to having in hotels (face cloths and tissues)
Read More
Alexandra
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean space and friendly helpful staff
Marie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location when flying from terminal 5. We used the pods to the terminal in the morning which was super convenient. Arrived relatively late so didn’t use the restaurant etc, shop was expensive if you wanted drinks etc, take a bottle of water with you.
Debbie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very convenient for the pod. Rooms are tired but ok for a few hours if you an early flight.
Rim
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent location on sea front, clean and very helpful staff
Julie
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super convenient for Heathrow terminal 5 and good value. Be sure to get a ground floor room if you have heavy luggage as there is no lift. The bus from Heathrow arrivals takes no more than 5 minutes (two stops) to get to the hotel. Check out in the morning was easy and using the pods to get to Terminal 5 for an early flight is really easy and a great experience. Will definitely stay here again for early flights.
Read More
Yan
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location close to T5 and the driverless pods are excellent. Check in was quick and very friendly. Bar staff wete excellent and bar menu was above average. Loved the large viewing balcony overlooking Heathrow runway.
Michaela
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The building is not the newest but the friendly and helpful staff and the location make up for it
Liz
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really convenient for T5, whilst the building can;t hide it's age, our upgraded room was very good with a new bathroom Points lost for no TV remote, and reception not answering phone, and hook falling of back of 'new' bathroom door,
Number of reviews per page
20
40