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ITC Mughal, A Luxury Collection Resort & Spa, Agra

Hotels
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8.6
/10
Very Good
1,007 reviews

What Guests Say About Their Stay

Zoe

10.0
/ 10
Great place to stay. Spacious rooms & very good amenities. Good breakfast available. For improvement would be the sound proofing for rooms & corridors and perhaps a nicer bar than just the lobby one. In reality an excellent 4 star hotel than luxury 5 star. Overall recommend though & would stay there again. Very good value for money.

Diana

10.0
/ 10
Food was excellent! Staff were amazing! The property is beautiful! Will definitely come back again!

JH

10.0
/ 10
Wonderful welcome and kind service. The suite was so comfortable with separate lounge and dining area. The bed was comfortable and the bathroom was huge! Loved the location and exceptional service from the bell desk in assisting with luggage.
In the Area
See Map
Taj Ganj, Āgra, Uttar Pradesh, India, 282001

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named ITC Mughal, A Luxury Collection Resort & Spa, Agra Staying at ITC Mughal, a Luxury Collection Resort & Spa, Agra is a good choice when you are visiting Agra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ITC Mughal, A Luxury Collection Resort & Spa, Agra

Taj Ganj, Āgra, Uttar Pradesh, India, 282001
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Lobby ITC Mughal, a Luxury Collection Resort & Spa, Agra
Lobby 2 ITC Mughal, a Luxury Collection Resort & Spa, Agra

Discover More About ITC Mughal, A Luxury Collection Resort & Spa, Agra

note: hotel was previously named ITC Mughal, A Luxury Collection Resort & Spa, Agra

Location
Staying at ITC Mughal, a Luxury Collection Resort & Spa, Agra is a good choice when you are visiting Agra.

About ITC Mughal, a Luxury Collection Resort & Spa, Agra

From business event to corporate gathering, ITC Mughal, a Luxury Collection Resort & Spa, Agra provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but ITC Mughal, a Luxury Collection Resort & Spa, Agra welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

ITC Mughal, a Luxury Collection Resort & Spa, Agra is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at ITC Mughal, a Luxury Collection Resort & Spa, Agra, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

ITC Mughal, a Luxury Collection Resort & Spa, Agra is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at ITC Mughal, a Luxury Collection Resort & Spa, Agra will surely satisfy you with its great hospitality and affordable price.

All facilities in ITC Mughal, A Luxury Collection Resort & Spa, Agra

Swimming Pool ITC Mughal, a Luxury Collection Resort & Spa, Agra
Swimming Pool
Entertainment Facility ITC Mughal, a Luxury Collection Resort & Spa, Agra
Entertainment Facility
Lobby ITC Mughal, a Luxury Collection Resort & Spa, Agra
Lobby
Others ITC Mughal, a Luxury Collection Resort & Spa, Agra
Others
Restaurant ITC Mughal, a Luxury Collection Resort & Spa, Agra
Restaurant

Hotel Services

  • Newspaper in lobby
  • Multilingual staff
  • 24-hour Receptionist
  • Money changer

Transportation

  • Valet parking
  • Car rental
  • Security

Public Facilities

  • Room service
  • Coffee shop
  • Safety deposit box

Things to Do

  • Picnic area

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Game room

Accommodation Policy & General Information in ITC Mughal, A Luxury Collection Resort & Spa, Agra

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at ITC Mughal, A Luxury Collection Resort & Spa, Agra
182
Number of floors in ITC Mughal, A Luxury Collection Resort & Spa, Agra
3
Another facilities in ITC Mughal, A Luxury Collection Resort & Spa, Agra
Newspaper in lobby, Multilingual staff, 24-hour Receptionist, Money changer, Valet parking

Frequently asked question in ITC Mughal, A Luxury Collection Resort & Spa, Agra

What are available facilities at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
There are top facilites at ITC Mughal, A Luxury Collection Resort & Spa, Agra such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
The standard check-in time at ITC Mughal, A Luxury Collection Resort & Spa, Agra is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of ITC Mughal, A Luxury Collection Resort & Spa, Agra?
ITC Mughal, A Luxury Collection Resort & Spa, Agra is a 0.0-star hotel.
How many floors does ITC Mughal, A Luxury Collection Resort & Spa, Agra have?
ITC Mughal, A Luxury Collection Resort & Spa, Agra has 3 floors.
How many rooms are available at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
ITC Mughal, A Luxury Collection Resort & Spa, Agra has 182 rooms in total.
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More Reviews from Other Guests in ITC Mughal, A Luxury Collection Resort & Spa, Agra

8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews ITC Mughal, a Luxury Collection Resort & Spa, Agra

Number of reviews per page
20
40
Top reviews
Arti
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

At first glance, this place is amazing but slowly things start to crumble as you spend more time here. My booking through Expedia did not make it to the hotel so it was a task to get the room but the staff handled it quite well. The things that did not go well were the hotel common space and the bar area. Out of the 3 days we were there, the common areas were completely unusable for 2 of the days. There were hundreds of people crowded in the little space that is the common area and not only was the space unusable, it was also not possible to navigate the space to get to anywhere. Turns out that there was some event going on and many people who were not hotel residents were given access to the hotel lobby making it a terrible experience for the actual hotel guests. Next was the restaurant buffet. It is a nightmare for anyone with a half-sensible sense of hygiene. A few things I noticed were people touching every muffin before picking one. Using hands to pick things instead of tongs. A mom picking only grapes from the fruit bowl while her kid used licked fingers to pick the grapes from a shared bowl. I had to ask the staff to remove the bowl otherwise, the staff would have ignored it. Also, there were people eating their food above the serving bowls and reusing dirty dishes to take refills. Their only saving grace was the pool, spa and a decent gym with good weights. But not enough for me to recommend this place to family and friends.
Read More
Zoe
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay. Spacious rooms & very good amenities. Good breakfast available. For improvement would be the sound proofing for rooms & corridors and perhaps a nicer bar than just the lobby one. In reality an excellent 4 star hotel than luxury 5 star. Overall recommend though & would stay there again. Very good value for money.
Read More
Ranjeet
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Mokshi
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Just a bit dated
George
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tranquil property on a very chaotic part of agra
Shashwat
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff and service.
Neeru
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great breakfast
Jorge
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Food average
Snigdha
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ended up bad experience here because of the kaya kalp spa which spoiled my 25th birthday. Kaya kalp spa recommended me himalayan mud treatment for my birthday day & it ended up staining my body on my birthday when I asked for brightening. Body color was darker than face. Even therapists hands were stained. They used faulty product on me in my 25th birthday. I had bathed 6 times, still stains. No warning. No patch tests. 25th is a milestone in life, I wanted to celebrate relaxing staycation and dinner with family at night. They didn't charge 6k but what's point after they have ruined my body already. Response to this was to celebrate it free with cake, snacks, live music etc, but what is the point after my 25th milestone experience was ruined already. My dress was off shoulder and short, could see mud stains on my shoulders and legs. Celebrations just felt forced, I only agreed to it because of my parents. Worst decision was to come to agra to spend 25th here at ITC Mughal as overall my experience and reason for stay was spoiled. 25th meant a lot to me and their spa ruined the day. I had spent 32k on rooms itself, leave out food expenses. Overall property is good, restaurants are great, food is delicious, rooms are beautiful. I had brought pet rabbit and she was accommodated v well. It's a really good 5 star hotel. Pools are great, jacuzzi and steam baths are good. Issue is not property exp but their spa that ruined my day. The reason for my stay was wasted.
Read More
Diana
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Food was excellent! Staff were amazing! The property is beautiful! Will definitely come back again!
Talia
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Don't believe the pictures. Old hotel, not maintained and not clean. Breakfast is not good. Dinner at the Peshawari restaurant is excellent.
Rohini Prabhakar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
Rohini
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
JH
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful welcome and kind service. The suite was so comfortable with separate lounge and dining area. The bed was comfortable and the bathroom was huge! Loved the location and exceptional service from the bell desk in assisting with luggage.
Anu
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes it was amazing
SANJEEV
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful experience. Every facet perfect
Shailesh
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place to stay at
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean and large room, great staff, good restaurants and bar. Included breakfast was very nice.
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room and great staff. Room could use renovations
Amita Vaid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes - Room and staff was good.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 ITC Mughal, a Luxury Collection Resort & Spa, Agra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews ITC Mughal, a Luxury Collection Resort & Spa, Agra

Number of reviews per page
20
40
Top reviews
Arti
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

At first glance, this place is amazing but slowly things start to crumble as you spend more time here. My booking through Expedia did not make it to the hotel so it was a task to get the room but the staff handled it quite well. The things that did not go well were the hotel common space and the bar area. Out of the 3 days we were there, the common areas were completely unusable for 2 of the days. There were hundreds of people crowded in the little space that is the common area and not only was the space unusable, it was also not possible to navigate the space to get to anywhere. Turns out that there was some event going on and many people who were not hotel residents were given access to the hotel lobby making it a terrible experience for the actual hotel guests. Next was the restaurant buffet. It is a nightmare for anyone with a half-sensible sense of hygiene. A few things I noticed were people touching every muffin before picking one. Using hands to pick things instead of tongs. A mom picking only grapes from the fruit bowl while her kid used licked fingers to pick the grapes from a shared bowl. I had to ask the staff to remove the bowl otherwise, the staff would have ignored it. Also, there were people eating their food above the serving bowls and reusing dirty dishes to take refills. Their only saving grace was the pool, spa and a decent gym with good weights. But not enough for me to recommend this place to family and friends.
Read More
Zoe
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place to stay. Spacious rooms & very good amenities. Good breakfast available. For improvement would be the sound proofing for rooms & corridors and perhaps a nicer bar than just the lobby one. In reality an excellent 4 star hotel than luxury 5 star. Overall recommend though & would stay there again. Very good value for money.
Read More
Ranjeet
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All good
Mokshi
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Just a bit dated
George
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tranquil property on a very chaotic part of agra
Shashwat
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing staff and service.
Neeru
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great breakfast
Jorge
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Food average
Snigdha
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ended up bad experience here because of the kaya kalp spa which spoiled my 25th birthday. Kaya kalp spa recommended me himalayan mud treatment for my birthday day & it ended up staining my body on my birthday when I asked for brightening. Body color was darker than face. Even therapists hands were stained. They used faulty product on me in my 25th birthday. I had bathed 6 times, still stains. No warning. No patch tests. 25th is a milestone in life, I wanted to celebrate relaxing staycation and dinner with family at night. They didn't charge 6k but what's point after they have ruined my body already. Response to this was to celebrate it free with cake, snacks, live music etc, but what is the point after my 25th milestone experience was ruined already. My dress was off shoulder and short, could see mud stains on my shoulders and legs. Celebrations just felt forced, I only agreed to it because of my parents. Worst decision was to come to agra to spend 25th here at ITC Mughal as overall my experience and reason for stay was spoiled. 25th meant a lot to me and their spa ruined the day. I had spent 32k on rooms itself, leave out food expenses. Overall property is good, restaurants are great, food is delicious, rooms are beautiful. I had brought pet rabbit and she was accommodated v well. It's a really good 5 star hotel. Pools are great, jacuzzi and steam baths are good. Issue is not property exp but their spa that ruined my day. The reason for my stay was wasted.
Read More
Diana
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Food was excellent! Staff were amazing! The property is beautiful! Will definitely come back again!
Talia
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Don't believe the pictures. Old hotel, not maintained and not clean. Breakfast is not good. Dinner at the Peshawari restaurant is excellent.
Rohini Prabhakar
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
Rohini
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent
JH
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful welcome and kind service. The suite was so comfortable with separate lounge and dining area. The bed was comfortable and the bathroom was huge! Loved the location and exceptional service from the bell desk in assisting with luggage.
Anu
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes it was amazing
SANJEEV
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful experience. Every facet perfect
Shailesh
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great place to stay at
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean and large room, great staff, good restaurants and bar. Included breakfast was very nice.
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean room and great staff. Room could use renovations
Amita Vaid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes - Room and staff was good.
Number of reviews per page
20
40