5 Stars Hotels in Mangga Dua, Central Jakarta

It was not nice experience for me in this hotel especially the front office manager. I have a fever all the night and I ask the front desk lady to give me extra time for check out because I want to go to the hospital she give me till 1 o'clock but I have late till 1:30. The manager was very rude when I was going to check out and he told me in very bad way that I late too much. I have explained to him that it 's only 30 minutes because I was in the hospital and I asked him why he is rude to me. He answers that I should make you pay for this 30 minutes delay. This person is not suitable for this position. Specially, he is in the front desk.

This hotel is very comfortable and clean. The facilities and services are very good. Good to stay with families and groups and couples for holidays.

Staff profesional dan bersahabat.

Staffs are friendly but there are no non smoking room.

Nice place, good location, price good, quick service and safe.

Check in slow, no amenities in the room, pay more than what we get, the parking should be free but the hotel manage it to get out too long until we cannot wait too long and pay Rp 50.000. We shall not come back here again dan do not recommend to other.